AFF is a good store for major appliances and furniture at great prices IF you dont mind FRECKLES & DIMPLES as my wife calls them. These are appliances that have dings and dents, usually in places where you cant see it when installed or a nice magnet from Disneyland can cover it. Everything is in brand new working order just as if you had bought it from a name brand store. They have a website but their inventory moves so fast that its best to go there. We looked at a new Frigidaire refrigerator that had 2 DIMPLES, then the stock guy was unwrapping new items and we ended up finding the same thing with a tiny dent that cant even be seen. It was $1798 retail and we paid $805.
Do not order from this place. They will offer a next day delivery but will not call to tell you that the delivery if set for 3 days later! Horrible customer service!!! Do NOT recommend this place at all.
Great experience with all the staff. Thank you Adriana for helping me pick a mattress for my daughter. She loves it
Purchased a wall oven on 8/5/2021, received help and good service from Frank at American Freight in Corona. I will definitely come back again.
I loved their service especially Sajjad, he made everything so easy for methank you!! i highly appreciate your service.
I walked into American freight thinking it was sears looking for a new refrigerator. Jennifer helped me out and was super friendly and professional. Didnt end up buying one today, but she told me they get more inventory on Weds so ill definitely be going back and will hopefully find one then.
Staff was great and helped me look for a washer and dryer. Jennifer located a great set for me and I also left with a set of couches which we really needed
Need to pay attention to your paperwork make sure you put the proper amount of stuff on peoples vehicles and trucks
I received great service from Adriana when I came in looking for a refrigerator. I did not find what I was looking for but I will definitely be back.
Lots to see, greeted right away and had help when I needed, not buying from there.
Im very disappointed with the new management of Sears, this new American Freight management has bad costumer service. I purchased a washer tower and when it was delivered it was broken. Repair man quoted me a two weeks repair. I called this Corona location where I purchased my washer tower and asked for a replacement the manager Frank said they don’t have it. Instead of offering replacement they rejected my order. Ridiculous I will never come here again!!!
They have great customer service and were very helpful in helping me find what I was looking for. The prices are also reasonable. I definitely recommend!
Most appliances are out of the box but everything comes with a 1 year warranty I bought a Refrigerator in Immaculate conditions they seem to be understaff but SJ helped me choose the right one for me and the warehouse guy helped me Loaded to truckThank you
R & R Transport awesome 👌 to unload the guys cool
Found a refrigerator at reduced price (50% off), due to damage which really was some slight scratches on the handle and a dent on the side which wont be noticeable once its in place at home. It is really just a cosmetic issue. Will definitely return for a dishwasher next. They have a good variety of brands and sizes. Recommend to everyone out near riverside, I.E. The sales associate that helped me and my wife today was informative and really knowledgeable and eased our concerns regarding warranty & delivery, plus the million other question my wife could come up with. Lol. Thanks Shannon!
I came here to buy a washer and dryer for my house as I felt it would be convenient during the stay at home order. Finding the right dryer was extremely fast due to the amazing service provided by the staff. I told them what I needed and they were able to accommodate them very well. Great service and affordable pricing, what’s not to love!
My friend came here and really liked the place! Got great service from Sajjad!
They will give you space to browse thru the product w/o following you around. But are ready for any questions you may have. 4 stars because there is always room for improvement.
I have purchased several items from the Sears Outlet over the past 20 years most recently is a washer that went out two days prior.Prior to that at different residence purchased a Samsung washer, dont purchase Samsung. GOOD but not so good.Purchased a dryer several years prior to that purchased.Then a sexy black frigerator which was very sexy.Now another washer, I have not used it yet, but I like the look of it as well as the brand.
Nice people.
Adriana was such a sweetheart. Unfortunately we didn’t find what we wanted but she said to check back Sunday so we will be doing that. Thank you American Freight for being open in such a troubling time.
I came in looking for a new mattress at an affordable price. I left very satisfied and the customer service was excellent. I would recommend this store.
The store was so busy but the workers were helpful when they were available. We took an awesome fridge home for just $50! Can’t wait for delivery
Richard was so helpful in loading my merchandise. Cudos to you
Great customer service!! Helped me find a fridge for my new apartment! Frank was especially helpful!
The staff were very helpful with helping me to find what I need. Their selection was pretty good too. Overall a good experience.
Nice beds here. Some nice dining tables as well. Will be bringing my wife here to do all our shopping
People here needs more training on the product they sell starting with factory warranties .. and to top it all off no manuals.for the products they sell .. not a happy camper
Customer service was amazing the Manager Francis does a great job!
Good price and very friendly
Upsetting. I called ahead to see if they had any freezers and was told a particular size, price, and brand new still in the box which was exactly what I wanted. Once I arrived, they said no they didnt have that one they told me about a smaller size. I advised them of what I was told and said no they dont have it. It was only a 10 min time period from when I called to when I showed up so Im sure it was just a lie.
Great experience, all thanks to 2 employees one by the name of Frank and another young man helping load the new GE range. Frank went out of his way to make sure we were happy with our new range. Going as far as helping us ordering extra parts delivered to our house
Great customer service! Me and my husband came by to find a new dishwasher to replace the old one and were met with a great deal. Great location!
Been going here for years love the customer service especially the manger Frank 10/10. They’ve had some pretty good deals I went today and spent my check lol. I hope the store stays I really do it’s definitely one of riversides treasures. Weird to say but it’s full of memories, my wife and I scrapped together money bought our first fridge here together years ago. I love this place.
Nearest Sears location to me. It was worth the drive. These guys were helpful, and fun to chat with. Good experience overall. I would recommend anyone to try the outlets before buying from the retailers. Saves a lot of money, and they have equal or better protection offers.
The customer service was impeccable. Recently my fridge shut off and I needed a replacement fast. I came to this shop last as all the other shops I went to were overpriced, and they helped me find what i needed very quickly and at a reasonable price to boot!
Seemed to be good stuff. Didnt buy one there but the experience was worth looking at low price possibilities.
Adriana was the sweetest. She was very patient with me and my husband. She made sure we knew how to use our new washer and dryer before we got it home because all this new technology is crazy. Come in and ask for her.
I bought an amazing washer and dryer set from Faris. Thank you for all your help and professionalism
Hello we drove all the way from palm springs area to Corona to the Sears outlet and there was even not enough help one manager and two employees and two them work the register and one on the floor that loaded the merchandise in your vehicle .We spent more time in the store versus driving. It was small used washing front loader for a trailer and most were used with dents and scratches on them some were brand new that werent used and return just minor scratch but it was to big for the spot it needed to be at . One think they need more help for there poor customer service and also went threw ordeal to get the free financing that alone took a extra hour which is really ridiculous they need more help !!
Nothing bad that I can say about the place after I visited. The employees were polite, they had a good stock of furniture and appliances, and everything was fairly price. Sadly, it was out of MY price range, so I decided to save up for my next visit and see what I can actually purchase for next time.
This location was actually pretty great, it had just the range of kitchen appliances that I needed for my new apartment plus the good prices gelled well with my budget so its a definite must to try out.
I love this place. They really know how to make their customers feel welcomed as well as finding what suits their needs. BIG THANK YOU to Esmeralda for being so patient and understanding the store is lucky to have you..I know I was!! :)
Great Prices! Limited selection. Mostly washers and dryers. Refrigerators and freezers too. Stove and ovens. Some furniture. Needed computer monitor but they dont carry. Staff friendly and approached me as soon as i walked in the door. Ill need to remember this place for appliances.
Our dryer went out and was on warranty. This was the closest Sears to our new place and it was a hassle free process. Manager was helpful as well as staff.
Went to price shop an extra fridge. Associates were friendly and helpful as alway. Pricing was good. Will go there to purchase when we are ready.
Jennifer was helpful in helping us select our new washer and dryer. Thanks for the assistance and the awesome service from all the associates
Came in looking for a cook top but they did not have what I was looking for. Luckily the lovely sales lady, Adriana, went online and told me exactly where I could find what I was looking for. Thanks again Adriana
If you have bad credit or only a small amount of cash to get you started this a place for you. Large variety of brands and friendly salespeople
Came in during this week and there was only one employee in the store full of people. The sales lady was the only sales person there and she had a line so we left came back today and they had two people available to help. I recommend coming here on weekends looks like they have more help.
The prices were and the service was quite nice, honestly, I didnt find much issue with the location. It served my needs for finding a new fridge just fine.
I came in to find a new fridge for my house. It was in and out. Service was amazing and I found a great deal. Will stop by again!
I love this Sears, the employees are very helpful and make it easy to find what I need. Frank especially, he helped me and my wife find a new dishwasher after our old one stopped working. This Sears is one of our treasures in the community!
The people are very friendly and very helpful and clean :)! Will definitely be back
Selection varies, staff isnt very helpful, but if you are lucky, you can find a great value.
Nice refrigerators, not much of a selection though. The associates were helpful
I wish they had more fridges but great selection on furniture will be back
Great customer service from Adriana. Thanks for helping me and my wife find the perfect fridge with not so much face damage lol. We will be coming here for all our appliances
Sure the prices are cheap such as the refrigerators but the discount on a used and refurbished fridge is useless when they want to charge almost $400 for delivery so at that price it becomes cheaper to buy a brand new fridge from Sears with the $89 delivery fee for the same fridge... this place is better if its pickup only
Great experience/customer service. Jennifer was very patient and knowledgeable. I would definitely recommend this store.
Cudos to the ladies working today. The store was so busy when we got there and they did not have much help but they managed to help everyone. Thanks Adriana for helping us find what we needed and being patient with us, we love our new fridge
Nice people
We drove all the way from LA, and stoped at this sears outlet to get some daily essentials. We were greeted by Ms Shannan who was extremely courteous and helpful in helping us find what we wanted. Shannans pleasant service made it memorable to visit the store.If we ever come back in this area we will stop by again.
They have great customer service and maintain a clean facility!
They have a great financing plan for us less wealthy individuals I love it
Faris helped me select a good dryer. Ask for Faris when you come
My freezer had died, and they had the right size replacement in stock.
Drove 20 minutes to store and they had zero exercise equipment. Their website says they have lots but them have absolutely none at all.
All the associates were busy but the gentlemen loading on merchandise was so helpful and offered to help until another sales person was available. Unfortunately they did not have what I was looking for but kudos to the great customer service
I bought a mattress here a week ago and I love it! Will be back for more things
Visited the corona store looking for washer and dryer pedestals. While they only had one in stock that was compatible with my set, I was pleased with my purchase and their customer service. Jennifer was helpful and friendly. I’ll be back when they have a matching one!
I was really pleased with their services. Esmeralda and Frank were very nice. They helped me find exactly what I was looking for and at great prices. I will definitely being going back again.
Always on time and friendly staff
I haven’t been here since it was sears and to my surprise the establishment is maintained very well and the service is amazing. I can’t wait for my new fridge to be installed.
Everything so expensive. Then there were 3 employees working, 2 of them were helping customers and the other one just walking around on her cell phone and then she was nowhere to be found. Sad!!!
Good customer service and very helpful. Selection of merchandise not the greatest or per online description. Overall satisfied. I bought bed rails at a good price.
The service was pretty great, the employees were quite respectful and even were patient enough to help a chatterbox like me choose and purchase a new washing machine thats just in my price range.
The prices for their refrigerators are quite fair and the service they gave me and my girlfriend was actually great.
Glad this store is still around even if it changed its name the service is impeccable
Love this place! Such great prices and helpful associates!
I had a smooth time going through the store and purchasing a dryer from them. The customer service was fine and the workers were generally quite nice.
Great customer service. Got an inexpensive new in the box washer. Nothing fancy. Their selection is limited to what is on the floor. So you have to check back often if you want something special. They also have other items than just appliances.
Came in and was immediately approached by Adriana. She was very helpful and they had a lot of nice things in this store
Shout out to the associates for still being helpful and having a smile on their face in a time like this, I love the washer I purchased here
Really nice employees went in there and they helped me with my purchase without being to pushy! Plus they had great deals on their furniture .
Great customer service! Just moved to Corona needed to buy a fridge and stove for the house. Ive never bought kitchen appliances before so I had no idea but Sara really helped me pick out the best ones that suited my needs and budget! Will be coming back for a washer and dryer too 👍
Awesome financing options I was able to purchase more than what i thought i could afford
Very nice employees, great customer service!!! My husband went in and purchased a new refrigerator. We got it delivered the next day. They were very careful installing it without even touching a wall while moving it! The manufacturer hadnt yet removed a seal. I had a minor leak and they came and fixed it the same day!!!! Great place I highly recommend this place.!
Worst customer service. I ordered a refrigerator on Thursday 3/1 to be delivered today Thursday 3/7. My brother surprised me with a new stove that was to be delivered today as well. For whatever reason, Esmeralda took my delivery off the manifest. No one knows why she did this and of course shes off today. Ive been a week without a refrigerator. Frank said he would call me this evening with a time for delivery tomorrow. Frank never called, I had to call. Adriana answered the phone and wanted to know why do you want to talk to him. He never got on the phone with me. Come to find out my appliances cant be delivered until next week. Nope, not going to work, took today off from work to be home for the delivery. Refrigerator and stove are going to be returned tomorrow. I will never shop here again. Bought a refrigerator at Lowes with no dings for $100 more, delivery on Saturday, in and out of the store within 20 mins. So thank you Lowes for great customer service.
Prices are not the greatest for cosmetic damaged appliances. Found same price on new appliances elsewhere.
Looks better than when it was Sears.Really didnt spend much time there.
Really want to thank Jennifer for help with appliance questions. Very knowledgeable and sweet as can be. Will be coming back soon, thank you!
Very helpful and knowledgeable staff I would recommend this place! I purchased my Kenmore elite fridge here and I am very satisfied with my purchase. Thank you
Great customer service from Adriana she helped me pick a great mattress and sofa/loveseat for my wife for Mother’s Day. Thanks for all your help
Very unprofessional they dont tell the truth about whats in stock and when you drive all the way to the location they try to sell you the floor models
They have the best appliances and deals in my opinion I bought pretty much all my new appliances here for my house remodeling!
Thank you Adriana for being so patient with me and answering all my questions. Can’t wait to use my new washer and dryer
Lovely associates, SJ was quick to help me and answer all my questions