Sales person was extremely helpful and knowledgeable. Was able to order key fob and plan on programming and re-keying when fob comes in. Great prices. Store was very busy but they handled very well. Would definitely recommend!
Corvallis Batteries plus Bulbs is an awesome store. Very knowledable, and helpful! Best customer Service! Even recomended things I hadnt considered. They go the extra mile to meet your needs. If you havent been there - you are missing out.
I had a very good experience with the store. I went to install a new battery to my iPhone 7. Everything went well and it was reasonably priced. They were very honest and easy to work with. Thanks.
Amazing service! I was in and out within 20 minutes and the prices were cheaper than anything else I found online. John was really helpful in getting my car battery replaced (purchase and installation). Highly recommend!
I brought my phone in for a simple screen rapair that was supposed to take only 3 hours. Instead of it taking 3 hours it took 10 days because the technician broke my phone. Throughout the 10 days my phone was gone, I had to call many times and each time they said they would have called me with an update but they didnt have a number for me. However, I had already given them a phone number to contact 4 different times. The kicker is the phone still doesnt work so I will be going back for a refund today. Im not even completely confident that they will give me a refund after breaking my phone. It is unreasonable and I have told absolutely everyone I know not to go to batteries + bulbs. I let them know it is worth going out of town for a phone repair where they will hold themselves accountable and have better customer service.
Ordered online for store pickup due to not being able to ship Lithium batteries. The manager called immediately after placing the order to confirm that the item was correct, and it was ready to go with very helpful staff when went to pick it up. Very pleased with service at all levels.
On a road trip and needed a specific item that I could find at no other retailer and I needed instant gratification. Batteries Plus had the time I wanted at a reasonable price; So I changed course and made the purchase. very happy with the whole experience.
They were very helpful on the phone and answered my questions quickly.
Customer service was really great. They employees were respectful, courteous and knowledgeable. Really took the time to go through everything to explain what was going and why.
Great experience with my business. Very friendly and helpful.
Needed a watch battery installed...Fred Meyer Jewelry dept said $20 if they could do it and I’d have to leave it with them for awhile so they could “figure it out” . I went to Bimart and they said $20 too, but couldn’t do it.Didn’t know Batteries Plus in Corvallis even existed til someone told me, but they did it in 5 min and it was going to be $13.99, but I opted for the $20 lifetime replacement service...I don’t know if his name is Dennis...but the guy who changed my watch battery was super helpful and based on the other employee deftly juggling different customers I’m guessing the whole team there is pretty awesome...lots of different services too, like screen repair for phones etc...
I went in to get my phone battery replaced after it completely died on me. They explained all my options to me, helpfully walked me through the process of what they could do, and even gave me a great deal on the service. They did the job in under 3 hours same day and my phone was working good as new afterword. I’m glad to have work done so quickly and kindly.
These guys are the best, fix all my devices, or advise me when they are not worth repairing!
You had what I wanted, installed it and I love that you recycle fluorescent bulbs.
Prompt service, very knowledgeable, sense of humor & I have used Battery Plus before, several times, & have always gotten the best service.
The people there were very professional and did a great job repairing my phone.
Had a very positive experience my car key had snapped off in the ignition away from the fob and I spent months using a pair of pliers to start my car. Thanks to these guys I managed to get a replacement fob and spare key so I dont have to go through this agai All together for the two keys my total was less than the price a dealership wanted to make a new key. Cant recommend these guys enough.
Excellent customer service. Had it ready at the time intended. Very helpful associate of yours. TY
Competitive prices and friendly, helpful staff.Website made finding a replacement battery for my 18 year old car very easy.
The employees here did an amazing job and were incredibly helpful. When my girlfriend got her charging port snapped off and stuck in her iPhone, they were immediately ready to help and tried to remove it free of charge. When that didnt work they had a replacement on hand and readily installed it in just a few hours. Total life saver. What is more is they were able to give me great advice on replacing my vw jetta headlines, sold me a pair, and gave me clear install instructions. Would give more stars if I could
Had the pleasure of receiving help from Bobby and Eric after I broke my phone screen. They were nothing but friendly and fast through the whole process and even when the unexpected occurred they made up for it with their transparency and superb communication. I would recommend them to anyone who needs a phone screen replaced!
Went to get our key fob fixed. Sales man took it into the back and took it a part. Brought it to us, said he had to order one for $90! It woukd take a week to get it.We live on the coast so that would have been inconvenient to us to come back get it. When we went to leave the remote did not work at all. Took it back in and the salesman was very rude to us stating he did not break it. It worked when we gave it to him. Salesman refused to do anything but argue with us. We will NEVER SHOP there again.
These guys came in clutch and helped me out of tight spot. When MY phone dropped it didnt break the screen but damaged the power button. It was jammed in the down position and they used outside the box thinking to solve a problem i was unable to. Not only was the price fair, but Patrick and his associates were super helpful answering my questions and very respectful at every step. I was pleasantly surprised by Batteries Plus selection and will be giving them my business in the future.
I bought a car battery from here. It went dead after a few days of the car not being started. And the battery was only a couple weeks old. Then I got it jumped and a week later it died after a couple days of not being started. I bought a brand new battery and it was only good for a month now it dies after sitting for a couple hours. I wish I would’ve just went to an auto parts store.
Extremely friendly and helpful staff. Young man got my online order immediately as soon as I stepped in the door. One item was out of stock and he recommended an equally good substitute that I agreed upon as well as giving me the option to come back later in the day if I preferred the original item.
They had the battery I needed in stock. Nobody else did. I didnt want to wait a week for delivery. Customer service in the store was great too
Came in to get an iphone se charge port repaired, was quoted a very reasonable price on the phone. The staff was friendly and knowledgeable and actually it only needed a good cleaning - free of charge - I will be back to this business.
They fixed my iPhone 8 screen and the one they put in had a defect, they replaced the old defective screen and is now working better than ever. Will be recommending this around as much as possible and for only 150$ for an iPhone screen replacement is an amazing price. 10/10
Fixed my old phone battery, and camera like new! Very pleased with the service, and customer service!
Good, quick service. Polite people to work with on order. Quick response to online order, quickly filled order. Most helpful at store, gave us good information. Did all the heavy lifting! Very knowledgeable about products.
These guys are the secret Brothers in the neighborhood! I have driven 2 hours away for work and came across some issues, luckily they were in the same parking lot as me so I could walk over!! The crew working at 11am Friday June 19th 2020 has been the best thing that has happened to me today besides waking up. MAD Props to the manager for hiring a Stout crew! They all need a raise no joke! Excellent service 👏 wish you guys all the best in your careers, thanks brother again you know who you are!👌👊🤛🍻
Arrived before opening hours. Stumbled in with my shot motorcycle battery. Rather then tell me to come back later Mr. Vaughn hooked me up with exactly what I needed. Now I’m on the road again. Thanks Erik!
The staff was extremely helpful in fixing my iPhone; the screen was literally dead upon arrival and they were able to replace it and get it working again. They were very professional and courteous with the stress of losing my lifeline to my job. They also were able to deliver it completed sooner than promised. Great job you guys in Corvallis!
Erik and Patrick were awesome! They were honest and knowledgeable, and fixed my charging issues on my iPhone in no time flat. Highly recommend them for any iPhone needs!
Super helpful with resolving my issue. I didnt buy anything, however they earned a new loyal customer. Highly recommend!
They had just what I needed. In and out in less than 10 minutes. Seems to be a very popular place!
The staff was very helpful and efficient. Patrick helped me, and he was friendly and professional. He helped me find a great key fob and got it programed to my car no problem!
This shop is awesome. The staff are knowledgeable and thorough.I have gone back time and again, and have had only positive results.They have helped me with watch and phone batteries, replaced screen and cover on phones, and gave me good advice on appropriate bulbs for my needs.
My phone was a literal hot mess when I brought it in. They fixed me up w a new battery and screen, and now it’s workin better than ever. I called around town and batteries plus was the cheapest option.I’ve also gotten my car fob fixed at this location. The service is speedy and coupons are usually available.
I brought in my Note9 for a screen replacement. In the end I got exactly what I wanted, a smooth, sensitive touch screen that worked and looked just as good as new. Exceeded my expectations for both customer service and quality
Good price on Duracell car batteries. You pay about $20-$50 less than an auto parts store charges you for an off brand. I definitely recommend this store and will definitely come back
Super friendly and helpful. Associate carried battery out to my wifes car without her asking!
Amongst the best customer service you could expect. Ordered a key fob for 2/3 the price of the dealer. The programming took no time. Thanks Batteries Plus!
Overall a good experience, however, there were a couple of issues that presented a minor frustration. First, the repair to my iPad was one day later than promised (not a big issue). The other issue was that I was told that I could receive a veterans discount of 10% off of the repair, however, when I picked it up, I was told that discount didnt apply to repairs - only products. He did take $10 off so that was something, but would be nice if the employees had a consistent story across the board.
Bobby was extremely helpful! He was the only employee there at the time and he took care of all the customers quickly, solved several weird problems for all of us, fielded phone calls, and did it all with a smile on his face. I am very happy with the service he provided and will definitely visit this store first if I have any electronics issues!
Fast, friendly, knowledgeable. No pressure to buy, just information. Competitive prices.iPhone battery change, motion lights, car key and FOB battery, and.....bulbs and batteries! Everything I needed in one place with quick, friendly service from every person working.
Great service. Very attentive and helpful.They folks are very knowledgeable. I highly recommend this store. I assume others are similar. It’s great leadership.
I stopped by here to pick up some AAA batteries. The employees there are very knowledgeable about batteries and the current sales. They offer free car battery testing as well which is a nice plus.
Wonderful experience today at Batteries Plus! Thought my phone was broken, they ordered me parts, but Id just put my screen protector on incorrectly. Erik did some trouble shooting and my phone was back, 100%. No charge. So gracious! Also got a good recommendation on the Simple Snap screen protector which he carefully applied. Took his time, ensured my phone worked great, made sure I was satisfied. Very knowledgeable! Highly recommend this place for phone repair. Love their vintage games too!!
Thought u had bad battery in key fob. They tested and said battery good. They offered to let me talk to dealer and if they wanted to charge, then come back and they would program new one for less cost. Great service
Both store employees were professional and competent. A very good experience.
We were helped by Bobby and he was very knowledgeable. He even took the time to explain the difference between batteries.
Today my mother who is in her 80s and I had the pleasure to meet Erick and Bobby at Batteries and Bulbs in Corvallis. We have never met two more helpful employees at any business. I had spent the prior day looking for a specific type of battery without success. I called Batteries and Bulbs and spoke with Erick and he listened to me patiently even though it was close to closing time and assured me that if I drove from the coast to Corvallis that he would have what I needed. I arrived at the store this morning and was greeted by Bobby who found exactly what we needed. he also took the time to make sure that it worked in the device we needed the battery for. He made sure we got all possible discounts. He took the time to educate us on LED lights and which would work best for our needs. Battery and Bulbs should definitely try and retain these two employees who are outstanding representatives for their business. Thank you Bobby and Erick for such a great shopping experience. We will definitely be back and recommend your business to others..
Great service. Ive been going to Batteries Plus Bulbs for several years and have always had helpful employees.
Online ordering work local store inventory was a piece of cake, curbside pickup in response to Covid was perfect and store employee was kind and courteous. Well recommend and bring as much business as possible this way!
Awesome staff. They were super helpful with a key fob for my car. Mistake the 1st time, but they fixed it very readily and gave me a discount, which was fabulous! Highly recommend.
Great selection, wonderful prices, excellent service. Thank you very much.
I needed a marine deep cell battery for my grandson. I first called & spoke to Patrick. He suggested I may want to get a charger & battery case and if I ordered the battery online I would get a 10% discount. I did that but ordered the wrong battery by mistake. He called me within 30 minutes to let me know & he would make it right when I came in to pick up my 3 items. I couldnt have asked for better service. Thank you Patrick. My grandson was very pleased that I also bought the charger & case.
These guys are great! Friendly and helpful, even tho I’m the one who dropped my phone. Thanks so much!
Excellent service with knowledgeable staff. Much more than batteries and bulbs. Plenty of free parking, awesome light bulbs (no kidding) and awesome product for everything from a lamp to windshield wipers.
Fast friendly service. excellent repair. didnt even know I phone service was available.
Very friendly and fast. Erik is the one who helped me out, and was very nice to get my phone screen replaced as soon as he could!5/31/18 - Another time - Once again, I broke my screen and Erik helped me again! Absolutely wonderful experience the second time as well. Made sure I got a new replacement with my warranty and recommended the type of case to get that would be better for my lifestyle. Highly recommend this place for screen repairs!
Always get great service. Friendly and helpful staff.
Very friendly and knowledgeable. I will go back👍
I had a seamless smooth process, finding the UPS backup model I wanted, ordering it online with a small discount, and picking it up the same day at my local store from a salesperson who had the item already behind the counter and ready for me. I am fully satisfied.
My iPhone 6+ needed a new battery for sure but also because the battery was so swollen my phones mute and volume buttons didn’t work any longer. My screen also had a big white pressure spot from my battery. Mae from batteries plus totally took care of me she fix my mute and volume buttons, replaced my battery, and fix the pressure white mark on my screen in like 30-35 mins these guys are great! They also won’t lie to you and say they know more than they do but they do know a lot about repairing phones that’s for sure!! Thank you guys again!!
Incompetent people, and poor service. Purchased a motor cycle battery, it had to be filled with acid. They were busy so I gave them 5hrs to fill it before I returned, it still wasnt filled, no customers in the store and 3 people working. He had to go in the back and fill it while I had to wait. Got it home and 3 of the cells had no acid. Now need to make a 40 mile round trip to get resolved. Tried to call to let them know but was on hold for 10min before hanging up, I was just there, 3 people working and not a customer.
Didnt go there.
The owner or manager, Dave, was polite, professional, and very helpful. My first time on your website and in the Corvallis Oregon location
Ive always had a great experience at this store. Staff are friendly and helpful and they have a ton of specialty items and unique services.
They replaced the battery in my iphone 6 in about 30 minutes.They checked the functions and overall health of the phone.Battery life is much improved with the new battery.
Very helpful and accommodating to my needs. I prefer shopping local and was able to get a more affordable price instead of shopping online when I explained the circumstance.
Awesome experience! Erik took one look at my phone and saved me $89 just by cleaning out the charging port instead of replacing it. He also complimented my shirt which was nice of him :)
Did a good job on getting what i needed
Went in to have my iPhone screen replaced and new screen protector applied. The woman who helped me was exceptionally meticulous about aligning the screen protector exactly - which I appreciated very much! All around it was just a good experience with these guys.
What a great place to replace your cellphone batteries. Erik was awesome and gave me great advice. Also found out Ill be able to get a duplicate key for my keyless entry for my car soon...Ill be back!!!
I meant to review a while back but here is my experience. I bought a battery for my moped in summer 2016 and i spent a little more to get the one that was estimated to last about a year longer with maintenance. I used it for the summer and then placed it on the battery tender that they recommended and sold to me. a year later, i placed the battery back in my moped and it was dead. i took it in and it was totally shot despite being kept on the tender they sold me... I wanted a replacement battery but because i didnt get to hooking it back in till a little later in the summer it was just out of warranty and they wouldnt do anything about it.If youre going to sell something, you should be ready to back it up. especially given the nature of the usage of the battery being confined to good weather months.If youre going to buy something, only get what you need, dont bother letting them upsell you on something that doesnt do anything. I will NOT shop here again and wouldnt recommend going here, to anyone i know.
I wish I never came here. I only gave them an additional star because they fixed one of their mistakes free of charge.My iPhone is almost 2 years old so I thought I’d replace my battery since it didn’t last quite as long as it initially did. I went in and had a new battery within a couple hours. Later that evening I noticed there was a spot on, seemingly, my outward facing camera’s lens, and was showing up in my picures. The next day I went in and let them know what was going on. An employee with dark hair, glasses, and a medium build assured me it was just a speck of adhesive that would come off quickly. I came back a couple hours later and they let me know they could not remove the speck, and that they took the phone apart entirely to try and locate the problem, even replaced the screen of my phone, but to no avail. He also said that it didn’t actually make sense that replacing the battery would have caused a speck on the camera lens. He then made a statement that implied it could have been there already and that it wasn’t caused by the Batteries + Bulbs people. I offered to show him pictures taken earlier from the same day I brought the phone in to them and he kind of backtracked on the statement. He said they would order a new camera and replace it for free. They also let me know they were having trouble getting the phone back together, so they were going to take each piece apart again to try and get it back together the way it was supposed to be. I left again and came back a couple hours later. They let me know they’d call me when the replacement camera came in. I picked up my phone and took it home, only to immediately notice the screen response was very poor, sometimes taking 12+ times to respond to touch. In addition, the screen displayed a few random bright and dark spots.A week later I received the call that the camera came in, we scheduled an appointment, and I brought the phone in the next day. I let the person helping me know about the screen issues I was having, and the person recognized that the screen was having some sensitivity issues. The same employee with dark hair, glasses, and a medium build approached us and took a look at my phone for a brief moment. He didn’t see the screen display inconsistencies in the brightly lit store, and walked away mumbling something about they can’t fix every miniscule problem my phone was having. This came across as quite rude to me, and I would have been open to discuss this issue, but he walked away and ignored me.I picked up my phone later that day, the camera was replaced and seems to work fine, but I still am dealing with the screen issues that arose after they took my phone apart.From my perspective I brought in a perfectly functioning phone, they messed it up, fixed some of the issues, and made me feel like I’m a pain in their butt. It looks like the store has generally good reviews, so I didn’t expect to experience this issue, and definitely didn’t expect to experience a rude employee, but I hope this review is helpful.
Never have I been there and either found exactly what I needed or an expert advise of how to fix my problem or where to go to get it fixed. All this has always come with friendly help and a big smile. I am beyond satisfied with their products and even more with their service.
Excellent friendly service, fair prices, they value your present and future business.
Eric assisted us and was so helpful! Let us borrow tools and helped us change the battery. Very well informed and patient, highly recommend
I wasnt going to publicly discuss my experiences because I hoped it was just a misinterpretation on my part but after reading Jills review - I must say that Ive encountered similar behavior by an employee at the Corvallis store. One employee - a shorter than average guy with a medium build and dark hair, I also remember glasses - gave me a similar look that felt creepy and just odd. That was bad enough but when he went to the back to look for an item, he put his hand on my shoulder and said hes be right back. He may not intend to seem lecherous, but that is the vibe I get. Some staff - a tall guy and blonde gal - are friendly, helpful, and knowledgeable so Id love to go back to this store but Mr. Touchy/Starey makes me uncomfortable.
Really great service! Ordered online and picked up in store. Lady associate, wish I got her name, was fantastic and installed the car battery.
I showed up here when they were closing and I was going to have a very difficult time getting home without a new battery. Bobby stayed late and put a new battery in my car saving my day. I had an awesome experience.
The staff was unprofessional. He installed my car battery with secure bracket unscrewed. I went back the next day and he had no idea how to install the bracket correctly. I had to told him where to secure the bracket. I also needed to tell him a longer bolt was needed since the battery they recommended is higher than the original one. During the re-installation, he tried to convince me the battery was secured when the bracket was in wrong position, the bolt was loose and I could wiggled the battery easily. He said did nothing wrong and might charge me extra labor fee to fix the problem.
Batteries+ had replaced a cracked iPhone screen for me before, so I went back to them when my phone jack became loose and had trouble connecting to the charger. They said they could replace the jack, but before charging me the 90$, they were able to clean out the jack and get it working properly. What I thought was an irrepairable loose connection was only a dirt buildup in the jack. It isnt often you find such knowledgeable and helpful clerks willing to work a problem and save you money instead of just going through the sale process.
I just had the BEST service at the Corvallis Batteries+Bulbs store! I took my iPhone in for repair (cracked screen), and not only did they do a professional job, but they were done an hour early!
Good price. Great Sales person.
Overall the service at this store is great. I have one concern - one employee, I think his name is bobby? - walked into the store - maybe off of a break and he smelled like hed been smoking pot. I realize its legal to smoke it in Oregon but Im disappointed that you have an employee who seems to be smoking while at work. Not ok.
Needed a battery rebuilt for a rush order. They completed the job in short order, before expected. Great service, knowledgeable, friendly staff.
I had a keyfob programmed here. It was so much less than the dealership! Great service, very helpful.
Very helpful, tried to fix my phone, gave me alternatives to take it to.
These guys are awesome. Fast in and out, knowledgeable and they recycle batteries and CFL also. The other in-town options are no more. Lots of cool options you wont find at bigbox also.
Very nice experience. courteous and helpful staff. highly recommended.
Excellent service, Truthful employee and working product
Outstanding, worked with the manager and he took care of all of our needs. Got my Military Discount that I didnt know we would get.
Such a great place! The people were so nice and helpful. The woman I talked to even helped me with a phone problem, that not even Samsung or straittalk could fix. I told her what was going on, and she knew exactly what the problem was. I highly recommend this place!
Excellent service. They had exactly what I needed.
Every time I have been to Batteries + Bulbs in Corvallis, the help has been great--cheerful, informative and truly helpful. Thanks!
May helped with getting me a new cell phone battery today. She was very pleasant and has great people skills and knowledgable.