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Corvallis Vision Center
130 SW 3rd St, Corvallis, OR 97333, United States
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Corvallis Vision Center
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So
Review №1

Everyone was friendly and kind. Everyone answered all my questions and helped me understand vision changes and choosing frames and other options. It was a great experience. Looking forward to seeing better soon!

Je
Review №2

Treated clearly and kindly. Had confidence during first appointment. Very thankful for help. Getting older and loosing vision can be kinda scary. Explanations of procedures were thoughtful and I felt reassured. Bless them all🤓🦋

Da
Review №3

This is a friendly and professional establishment. I picked out a pair of frames as soon as I stepped in the room; therere plenty of choices, and the staff were helpful. The doctor did great helping me with my eyes. Thanks.

Ja
Review №4

Very professional and friendly.Patient has to arrive 15 minutes before the appointment..My appointment was 2:30. I arrived at 130. Started to do the paperwork.After I finished, she took me in to do all kinds of tests. Then dilute my eyes.Have to wait 15 minutes. Then the doctor came in to check the eyes.Very thorough process. I left before 4pm.7 minutes late, that means 22 minutes late for all the work.

Os
Review №5

On time and efficient review of my visit. Nurses and Dr. very pleasant.

Ja
Review №6

Showed up seven minutes late for a 4:00 PM appointment. The receptionist reminds me I’m 7 minutes late and asked me to wait while they chat with the doctor. She comes back and tells me I need to reschedule. Seriously? You guys close at 5PM and I was the last appointment of the day.. I guess enjoy getting off early? Would not recommend.

ci
Review №7

I called about 2 weeks ago and asked for a couple of boxes of contacts and the lady who I spoke with said she would place the order and I would get a call when they came in. Well, I called today to check on the status and, turns out, my order was never placed!I am going to find another provider and I recommend others do too. The staff leaves a lot to be desired.

Le
Review №8

I have been going to Corvallis Vision Center for nearly 10 years now. The front office staff have always been very accommodating and friendly. Dr. Crotty is an amazing provider and I appreciate his kind manner and thorough exams.

em
Review №9

I had an eye exam in mid-November. The doctor was pleasant, but seemed in a hurry to rush me through. In contrast to my prior prescriptions, she prescribed me correction in one eye but not the other, and did not verify during the exam whether this worked well for me. I tried using one-eye correction the next couple days and found that it worked very poorly for me. My vision in the uncorrected eye was blurry, and my depth perception was even slightly off. The next business day I called to ask that my prior prescription just be renewed since I can see very well with that one. The receptionist said she would mail that out right away, but after asking and learning that I didnt plan to order contacts through them quickly ended the call. I had to contact them two more times over the next month with increasingly firm requests to finally get them to send out the prescription. Meanwhile my contacts had run out and I was in the status of having paid on exam day for a deliverable (functioning prescription) that I had not received. I was relieved to get this headache behind me... but then mid-January I inexplicably received an invoice from them for another $50. The invoice was marked 60-90 days past due, never mind that this was the first invoice I received from them and that the amount I paid on exam day was presented to me as the full cost due. I am not impressed with this service experience.

Yv
Review №10

This place has stylish, high-quality, affordable glasses (I went to 3 places in 2 days). Also, I came in with my new prescription and the observant young woman assisting me noticed that my prescription was incorrect, and she could tell this simply by observing my old glasses and where the lens were thick. Not everyone would have caught such a thing as this. I also liked the atmosphere--friendly, professional, but person to person not affected. I wish I would have come here for my eye exam back in December. Next time!

Ri
Review №11

Im surprised at some of the poor reviews Ive read. Ive been a patient for at least 25 years and have only had good experiences. Two of my visits were actually medical related and the proper insurance was billed for those visits. The only possible negative Ive noticed is that staff is professional but not necessarily warm and chatty. This may put some patients off but I enjoy the efficiency.

Te
Review №12

The eye doctor was very good and attentive, however the front staff has an extremely difficult time understanding the billing process. I had been misquoted 3 different times on the amount of my eye glass prescription, and had to contact staff multiple times throughout a three month time period to get a correct response. My eye glasses ended up being $89 more than what I was quoted, and I was billed this amount after I had paid for my glasses in person. Save yourself the headache and shop somewhere else.

Al
Review №13

Just went here today, Dr. Matthew W. Knecht, is very kind and makes you feel relaxed, he gave me a very good eye exam, he explains everything too.The staff is also very nice, especially Lila, she fitted me for my eyeglasses and very patient and professional like Dr. Knecht.Thank you all! and God bless you all!

Ki
Review №14

This is my first time writing a review and doing so because this place, staff and doctors are the most wonderful people Ive worked with. The doctors are efficient, the staff runs smoothly, even new staff answered all of my questions correctly. Ive never had a problem with miscommunication or missed phone calls. Everything has always been done earlier than expected. Also, they make sure your insurance is figured out BEFORE you get there and tell you exactly what youll be paying. I cant say enough wonderful things about them, you wont regret seeing them.

Tr
Review №15

Great service. I had no problem getting in for an exam. Dr. Danni Griffith was great, and worked with me to try out different contact lenses. When I found a type that worked for me, they had them in less than a week.

Me
Review №16

I had a wonderful experience beginning to end! Very helpful staff and very caring. They even helped me pick out my glasses! A challenging feat for me. I would recommend Corvallis Vision Center to anyone.

Al
Review №17

I went in for a routine eye exam to get new contacts (which I was completely out of). The doctor was timely, friendly, and helpful. I got my new contacts, wore them for a week and started having problems with the contacts sticking to my eyes--Ive worn contacts for years and never had this happen. I called back in expecting to have them look at my eyes, I made an appointment before work at 7am. I arrived at 6:55am, understanding they open at 7, and not only were the doors locked but the receptionist was sitting at the desk putting on make-up. After acknowledging me she continued until exactly 7am when she let me in. The doctor asked me who my last doctor was to get my old records. In and out in 5 minutes and he never looked at my eyes (fine). However, its been a month and they havent called me back. I wouldnt recommend this place to anyone! Unprofessional, rude, and clearly dont know what they are doing! DONT GO HERE!

fl
Review №18

Every one was nice. But I got my new glasses and cant see out of them they told me for 80 something more dollars they could put some coating on then. They were already $60 more the Costco. I wont be going back and now Im out all that money for glasses I cant wear.

Li
Review №19

Everyone (the doctor, assistants, receptionists) was super helpful and very nice. Knew their stuff and made sure I was informed about what they were doing with every step. I would recommend them to anyone for sure!

Da
Review №20

Dr. Dani Griffith is amazing. She took care of me and I felt like she took all of my concerns into consideration. Will definitely recommend to others!

Je
Review №21

Best eye exam ever!• No long wait, exam started 2 minutes after I arrived.• Quick and efficient pre-exam with all of the technological scanners, neat rotating setup.• Spacious and comfortable eye exam room (6 times larger space than the exam room at my previous place at Costco).• Thorough exam with Dr. Beisiegel and went the extra mile to and took plenty of time to explain some details about my retina scans that I wanted explained.• A huge selection of frames, without any high-pressure sales people.

Er
Review №22

It took less than three months as a new customer for Corvallis Vision Center to permanently lose my business.I enjoyed the quality of care I received from Dr. Seitz, but feel that the owner lacks integrity. By breaking their word to me in small and petty ways, how can I now trust them with something as important as my eyes?The staff was also hostile towards me when I was forced to purchase glasses from an outside vendor due to workers comp. The receptionist, a gray-haired heavy-set woman with a professional smile, gave me dirty looks several times while I attempted to resolve issues when the glasses arrived incorrect.I am deeply disappointed in Corvallis Vision Center. Avoid.

Ka
Review №23

Just awful...a nice selection of frames but 1 month later still no glasses and they dont even call you. You have to call over and over....terrible service in my opinion.

Jo
Review №24

I have had nothing but fantastic service from Corvallis Vision Center and I would recommend them to anyone who is looking for eye care. Dr. Beisiegel was very professional and also seemed to care about me as a person which is rare these days. My appointments have always been on time and I have never waited long for glasses or repairs.

ch
Review №25

Doctors are great, support staff could use some training.

Or
Review №26

After being a customer for about 30 years, I need to find another doctor because I was unable to schedule an appointment. Being put on hold for over 5 minutes and then disconnected, does not fit my personality or views regarding customer/patient service. Too bad!

Pa
Review №27

This is my first review I have ever posted online. Sorry, but I would like to share my personal experience. I had an eye exam and it went fine. I liked the doctor. However, after asking twice if my insurance covered my exam and glasses (and was told “yes”) I found out later that it actually didn’t. The woman in billing failed to actually verify my coverage with my insurance company despite telling me twice that it did – i.e. at the exam and later when I picked up my glasses. So, I received a $150 bill from the office for the cost of my frames. What I learned later is that I would not had to pay this bill if I just waited two more weeks for my new insurance year. The woman made no apology for her error and insisted I just return the glasses if I didn’t want to pay for them and that I should work out the charges with my insurance company. When I went into the office to pay my bill she didn’t even look at me, took my credit card, and processed my bill. I left feeling completely unwelcomed or respected as a patient. I found another eye doctor, who actually verifies their patient’s insurance coverage, in the area. I will now be using them instead.

Al
Review №28

Perfect shop. They even fix glasses for free!

Wa
Review №29

Very bad communication lost my lense and ignoring you. Will not visit again

jo
Review №30

Glasses were wrong for me

Information
3 Photos
30 Comments
3.2 Rating
  • Address:130 SW 3rd St, Corvallis, OR 97333, United States
  • Site:http://eyecareassociates.net/
  • Phone:+1 541-757-1120
Categories
  • Contact lenses supplier
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5AM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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