Was very friendly and helpful. Clean very nice place.
Really great staff/management. Fair price and convenient 24 hour access. Even after extremely intense rain storms our items were always dry and the facility always felt very secure.
Great customer service! Made the whole process quick and painless, and took all proper social distancing protocols. Highly recommend!
Ive been a renter at this storage place for over a year and in the beginning I thought they were very great at accommodating my needs. Recently however, I was given a no cause eviction and my hours have been restricted from 9 a.m. to 5 p.m. they put extra storage locks on my both of my units to ensure that I am not there or able to get into my stuff anywhere after those hours. With no explanation whatsoever I was evicted from my unit and told that I can only be there between the hours of 9 to 5 and I work graveyard so that just isnt doable for me. And I have paid all my fees info on time every month and they still put locks on my units this place is super unprofessional and I would not recommend it to anybody.
Clean dry storage at a fair price and very convenient.
The guy that works there is super nice and laid back. I rented a 5x10 for a month and it was a super easy process. And when I was done with the unit moving out took the vacating process took less than a minute.
I love Walnut Blvd Self Storage. The boss and employees are truly wonderful, helpful and amazing people. I would recommend Walnut Blvd Self Storage to everyone.
Clean, and well run. Very professional place, and always a pleasure to work with. We have had a need to stop by in the middle of the night, and to run and get space heaters when the furnace failed in the wee hours of the morning. The 24 hour access came in really handy.
CONVENIENCE:24 hour access very important to me. Hard to find facilities with this feature anywhere. 24 hour access much more important than just 24 hour security.FACILITIES: EXCELLENTUnit dimensions are true to form:5x10 unit is actually 5 x 10! Rented from another facility once and 5 was actually shorter than 5 and 10 was actually shorter than 10. This made it impossible to put in all the custom length shelves I planned for it.24 hour restroom also a big plus, and facilities are always in good condition.
Staff is very friendly and accommodating.
Great pace to store your belongings.
EVERYTHING STOLEN ZERO SECURITYStored my brand new enclosed 6x12 Interstate cargo trailer here,because they advertise state of the art security and surveillance 24-7. NOT TRUE! I rented my space on Oct 23, 2018 and entrusted my 2 month old trailer ($4200) filled with over $20,000 worth of our possessions to this corporation(URBAN SELF STORAGE) dba WALNUT self storage.They billed me $89 each month . On April 15 2019 I drove from So. California (3 days) only to arrive in Corvallis and find my trailer gone and the space cleaned. I had secured my trailer with 3 locks and a yolk lock. All evidence of the theft had been removed from my space including cut chains, locks, brick wheel chocks and a large piece of wood(8x8) that the trailer jack rested on. Management could not tell me when they last saw the trailer or when it went missing, but they sure did continue to charge me each month. Walnut/Urban self storage were of no help to the police. While they advertise Video surveillance and electronic keypad security that records in the office computer all entrys and exits both from the front gate and your individual space The could provide NOTHING to me or the police.They couldn’t even tell the police when they last saw my trailer or when they cleaned my space after the theft. The corporate office offered their “goodwill” settlement offer of reimbursing me 1 months rent ($89) followed up with their threat that they have no responsability due to the fine print in their contract which purports to shield them from all liability, even if the loss is caused by their OWN NEGLIGENCE!!If you are interested in “nice” people and clean toilets this is your place.If you are interested in security and being confident that your property will be there when you arrive to retrieve it then don’t even consider this place.ZERO SECURITY!
Morgan was super-duper. Place is spotless... friendly and professional! Very secure... could not be happier with choice.
The worst ive delt with
Safe storage, 24 hr. Open
Terrific customer service.
Friendly