user
SC Car Zone
2901 Harbor Blvd, Costa Mesa, CA 92626, United States
Appearance
SC Car Zone
Comments
De
Review №1

Michael was a Big Help Yesterday. He Helped Me get into my Dream car from Start to finish. I Will be recommending him to anyone of my buddies whose looking to get into a Truck or just a car in General! Thank You SC CARZONE

Gi
Review №2

I bought my 19 Dodge Challenger R/T here. Love this car, low mileage & great condition for good price. Nice service, I recommend this place

Ya
Review №3

Dylan, Hector and Alex were great, all three made the process easy and smooth. Dylan was not pushy at all, he quickly greeted us and helped us identify the vehicle we were specifically there for, took us on a test drive and was very friendly. Hector helped us with the financing and worked with us within the financial parameters we wanted to be in. Working with Alex to sign the contract and documents was a breeze, he thoroughly explained everything we were signing and answered all our questions. Thank you all for the great and smooth experience at SC Car Zone, next time I am in the market for a new vehicle I will definitely come by to check out the inventory, it might be a while though since I plan to keep the Jeep for a long time :) Thanks again.

ch
Review №4

Came here to by a 2018 Jeep Wrangler JK, the dealer ship took very good care of me come and see Denise she is very professional and will do the best job she can to get you the car you want. I am very happy with my purchase and they will honor everything they promise you. I could not be happier with my purchase from this dealership, again be sure to come and see Denise.

Lo
Review №5

Colin and the team at SC Car Zone are AMAZING! Super friendly and make the process super easy. Not like a typical car dealership at all. I could tell they were all genuinely on my side and they made me feel like part of the team! Down to earth good guys! I left a custom made star wars tumbler there when I left the first night (started the process day 1 picked up the car day 2) and Michael who is also a Star Wars fan had kept it safe and made sure I got it back when I returned the second day!!! It meant a lot to me! Thank you to Colin and everyone there got making me feel so comfortable and helping me to drive off with my dream car number 2!!!

Me
Review №6

Aaron and Alex were amazing and very friendly. Everytime we expressed a concern, they took care of us and were very patient. Everyone there was very helpful and I was happy to do business them!

Ir
Review №7

****Update!Came back and Collins did his Magic once again and got us Another Jeep!!! Definitely will be coming back maybe for another Jeep😉Very Happy!! Colin was very helpful. He got me the best deal that I was happy with definitely recommend Colin for your next Auto Purchase ..

J
Review №8

Im giving them two stars because they were very very quick to respond to my text messages. I contacted SC Car Zone because I was interested in a vehicle they had on their online inventory. I inquired about it and was told it was still available it was even confirmed by a manager, so i was told. I drove for 55 minutes to test drive and ultimately buy that vehicle. When I got there they informed me that that vehicle had been sold a week ago. They asked if i would be interested in any other vehicle on their lot. I felt that all they wanted to do is get me to their lot because I already had my own financial option. I do not recommend this place.

Tr
Review №9

Great service love Mario he help us with making a great choice if you want top notch help ask for Mario will be back

Ma
Review №10

Only giving one star because theres no option for zero stars. If that doesnt sum up my feelings towards this dealership I dont know what does. I was in contact with an employee by the name Colin. I continued to exchange emails with this individual about a car I was interested in. He informed me that the vehicle would be available to be viewed and I went on to make an appointment. Over an hour of driving, I arrived at the dealership- where the employees had absolutely no idea what was going on. After standing around waiting for close to 20 mins I was informed that there was a recall on the vehicle and I would not be able to see it. They then made a pathetic attempt to sell me on their other vehicles, just as other reviews had said. Moral of the story: if you notice a common theme among reviews maybe listen. Dont be like me and waste your time with these people.

ke
Review №11

Dylan was super helpful! He was really patient and wasn’t pushy at all. I had low expectations coming into here because I do not like dealerships, but this experience was amazing. Thanks again!!!

Ha
Review №12

I’d give them 0 stars if I could. Bought an Alfa Romeo from them in may ended up selling it after 2 months for a loss. This is a horrible place to buy cars from.Don’t let under market prices fool you. They make you purchase stuff you don’t need and don’t even have an option to decline them which adds about 4 grands on your grand total. VERY DISHONEST PEOPLE!DON’T BUY A CAR FROM THIS PLACE!DON’T MAKE THE SAME MISTAKE THAT I DID!

Er
Review №13

We bought a Alfa Romeo here from Ruby for my son. He loves it. Great service, great cars and great prices. We will definitely recommend them.

Ma
Review №14

Ruby helped me out to buy my Chevy Equinox. Her and her manager were very nice. Excellent service from them. 👍

So
Review №15

One of the best experiences I’ve had buying a car! The salesman that helped me, Dillan, was very informative and took his time to make sure I got the car I wanted at a great price. I never felt rushed or pushed to make a decision. Will definitely recommend my friends to come here.

Ge
Review №16

Dillan Nguyen was great! I actually came in not really knowing what car I wanted since this was my first purchase on my own. But he actually was very helpful in explaining to his best ability basically what I needed for my long commute to work. Thanks again Dillan! Im definitely going to recommend my friends to you!

Du
Review №17

Great dealership, salesmen are extremely friendly, however there was one sales person that definitely went out of the way to make sure that i left that day finally satisfied compared to all my visits at other dealerships. Dillan nguyen approached me when i was walking around the lot and definitely made me comfortable buying my first car. He went out of his way and took patience with me knowing it was my first time buying a car. Will definitely be recommending him to all my friends and family. Thanks dillan!

KD
Review №18

Wow. How does such a great experience with Renee and Colin. These guys are very help and they have huge Selection of vehicles. There were able to help get to car of my dreams. I will recommend all my friends. Thanks

Ka
Review №19

I buy 3 to 4 cars a year for work and this was by far the worst experience Ive ever had trying to purchase a vehicle (I ended up walking out on the manager). If youre looking to waste time playing games & overpay by $3,000 to $8,000 you will have come to the right place.

Ch
Review №20

Went in looking for information on how the pricing breaks down. Dillan was super helpful in thoroughly explaining how the down payment and interest rates work. Extremely patient dealing with my lack of knowledge and all my questions. Will definitely come back once i find a car i like!

sh
Review №21

We had a good experience going through the whole process of purchasing a Dodge Durango, with Denise Englebright. She had a way of making you feel comfortable without the pressure. Would definitely go back if they have a replacement car that I would need in the future.

el
Review №22

Bryan and Austin have made this shopping experience very memorable and special they helped me out alot. Perfect place to buy a car

Da
Review №23

The bald dude with the big glasses, I think his name is Dillan? He was very helpful. As a young gal that does not really understand cars and what it takes to purchase a car, he was really helpful. I appreciate his patients because I was so confused majority of the time, but he made sure to explain it to me in different ways until I understood. Thank you, Dillan. Hope I got your name correct.

Do
Review №24

Purchased a Jeep Wrangler from Ruby, love it! Will definitely be coming back, great customer service.

Br
Review №25

See dillan for all if you are looking for a car he will take care of you. He is very understanding and will do what it takes to make sure you get the best deal. Very honest dealership I would recommend 100%.

Li
Review №26

Jackie was truly a breath of fresh air - she was kind, knowledgeable and seemed to genuinely care and want to help us (unlike Nash Auto). Colin was also extremely helpful in finalizing the specifics of the deal and he seemed to try his best to meet our budget. Thank you Colin and Jackie!As a heads up, there are extra forced fees over and above the sticker price (i.e. satellite GPS, paint warranty) that seem to be completely unreasonable to me but this is not the only dealership that charges those fees.We did end up purchasing the vehicle from SC Car Zone mostly because everyone we encountered genuinely seemed to want to help/want our business - especially JACKIE. Jackie is honestly one of the reasons we moved forward after a horrible experience at Nash Auto and I would highly recommend visiting SC Car Zone if they have a car youre interested in.

Er
Review №27

Want a new car and at a good price? Bryan is your guy. Bryan helped me get a 2017 Toyota Camry for my family and I. Although my credit score wasnt the best, he still helped me get the best rate. Now I have a great economical car. Go check this dealership out and ask for Bryan Torres!

Is
Review №28

Bryan was a great help to be able to get me in the right ✅ vehicle and very helpful

Ke
Review №29

STAY AWAY. This place is one giant scam. They list prices on their website and other car sites like CarGuru then add on $3000-10000 worth of fees on to the previously advertised price online. I came in after looking at 2020 Dodge Charger online for $25,288 just to sit down and watch the salesperson add on at least $12,000 to the price and called them “OPTIONS”. Options that the car already came with, without any choice and they chose to leave that out of the real price. They advertised the car with custom rims, and brand new leather interior but lied about the real price to get us to come in. The car was listed for the same price on their company website and when we pointed it out to the salesperson he just pointed out the ridiculous disclaimer about add one. The entire staff is in on it and they’ll just tell you the price increase is because of “adds on or options and taxes and fees.Moral of the story, don’t waste your time. SCAMMERS! After all of this, we almost reached a reasonable price until it was time to discuss the finance charges. Once again the overall price changed drastically resulting in us walking out.ALSO … they’re run your credit 5 TIMES without your permission or knowledge.

Sa
Review №30

After visiting a couple disappointing dealerships I was feeling a bit overwhelmed. Came here and was assisted by Michael. He was patient, helpful and informative it was a breath of fresh air and I made my purchase love my Buick its a perfect fit! Thanks Micheal!

Cr
Review №31

John was great! He was patient & got me out the door with the Jeep I’ve always wanted! Highly recommend this place☺️

Ma
Review №32

False advertising on their prices. Website prices are way off the price they sell for. Contacted them wanting to look for jeep’s. I informed them we were driving 5 hours to look a particular jeep’s. Got there to find out that they show pictures of fixed up Jeeps but for some reason put price as basic jeep and once there told us that it is actually $10,000 more than what is advertised! Would never go again and very unhappy with the way they do business.

Iv
Review №33

Great help with Bryan very smooth business and very helpful!

Ch
Review №34

What a joke! Their advertising of Jeep prices is a total scam. I drove there after talking to them about their Jeep’s and prices on the phone. Once I showed up and was so excited to see the 4 Jeeps we have been looking at real price was actually 10,000 more then advertised. I would’ve given this place negative 5 stars but that wasn’t an option. Don’t wast your time going to this place.

Va
Review №35

I honestly hated my experience here . They ran my credit though sooooo many credit card companies, they finally supposedly got someone to approve me and sold the promised car they had put aside for me. I live in San Diego and they made me go back and never thought to let me know that the car was sold . As I was waiting Another gentlemen brought his car in after few days of purchase because it broke down on the street and his car only had 20 thousand miles which was a sign for me to run. When I went to other dealerships they asked for the company that approved me and they refused to give me that info over the phone they said they should be able to figure it out it’s on your report and this was management . While purchasing my current Jeep from they had mentioned knowing about this company and not hearing great things guys I drove an hour and a half for a great deal but was the worst night mare please be mindful they are great prices but there might be more too it I luckily got a chance to see someone bring the car in Because it broke down and that was enough for me to not want to deal with them at all .

Au
Review №36

Dillan helped me so quickly and thoroughly. He gave me an amazing deal ask for him when you go in to check a car out!

Yv
Review №37

This review is for Dillan! He was very knowledgeable and offered great customer service. He was very patient when answering all my questions. I would recommend

Ta
Review №38

My mom suggested i come here where she and two of sisters got their cars from. SCcarzone has the best customer service. Bryan Torres was great. He made sure i left in what i came for. A newer model SUV. We test drove 4 SUVs. Until we found my best fit. Thank you for the excellent service. I highly recommend this dealership.

me
Review №39

Colin and his team were amazing and helped us even with a few obstacles. Would definitely recommend. Michael and Melissa

Ga
Review №40

Ruby was amazing with us as first timers :)

Cx
Review №41

Dillan was extremely helpful in helping me get my first car! I recommend SC Car Zone for anyone in the business of purchasing cars. Thank you Dillan and SC Car Zone.

Na
Review №42

Denise was amazing. She get me my first car purchase at a great price. I got my dream car I’ve wanted since they came out, 2016 genesis coupe. Super excited and overall great experience. Transaction and customer service was great and did not feel overwhelmed or like “regular” car places. They took great care or me and my dad. Overall great experience and would definitely recommend to my friends and family :)

Ca
Review №43

I’m so glad I reached out to this dealership, I reached out online and they got back to me right away. As soon as we got here and everyone was so friendly. Colin helped us out today and he was very nice and helpful and also very patient with us. I highly recommend!

Th
Review №44

Had such a Great experience here! team member Rene was so helpful and professional and the team at Sc Car zone were friendly and knowledgeable I definitely recommend sc car zone to all my family and friends for future automotive needs.

C.
Review №45

Great group of people. Simeon and Jackie were very helpful. Just be aware of the extra fees and the possibility of the car you want could be gone when you get there. Thankfully that didnt happen to me.

Ty
Review №46

Update: So here is the entirety of my experience at SC Car Zone, I had first walked in because they had a 2016 Fiat 500 Abarth advertised online at 13,500$. I came in, test drive the car and then sat with Mario for a little while trying to get approved for a loan. They were very consistent with trying to get me to focus on the monthly payment amount and my down and how they would affect each other. I will admit I was excited and this was my first time at a dealer so I was much more trusting than I should have been.Because Im young and havent established credit and had no cosigner to help me out, I got a loan at 26%, not in a million years would that work for me. I should have paid more attention, my fault. Not only was the loan attached to 26%interest but I was financed for 19,000$ on a almost 14,000$ car. This was because they added a interior warranty for around $800, a security feature $1200, and an exterior warranty for somewhere around the same prices as the rest. After I had realized what happened and all the up charges that had happened, I reached out to the general manage Shahin, he told me that he was upset and not comfortable with me feeling like i got used. We scheduled a day for me to come in and restructer my payment I arrived early as I do everywhere and saw him walking around in the main building. I went inside and let someone know I was there, they had me wait about a half hour before telling me he had to run to the bank and I would continue with the finance guy Austin. The problem is I saw him go into his little office area and remain there until I left, anyway, when I sat down with Austin he just made me quickly sign a new contract. This new contract added gap insurance for $0 but reduced my extended warranty a year and reduced my payments $25. I only signed because it would push out my payment a month and I could figure out how to get out of this scam.Immediately after I left I sent Shahin another email asking if he was still going to honour our deal about restructuring because we were supposed to discuss it and come to an agreement rather than toss me to his finance guy. He said he didnt know what I wanted him to do.Furthermore, I got an extended factory warranty and started to have doubts a couple weeks in because of what was going on. I called a dealership to confirm this warranty and they told me there was still an original for another year! Waste of money! What did I pay for I asked? Below are all the email I had sent and or received from Shahin.I should also note that he said he couldnt get ahold of me to speak to the lenders when his finance guy texted me a day or two prior and didnt respond to my text back, also, he had my email from day one and ignored me for almost two weeks in these emails.

Ry
Review №47

I was attracted to SC Car Zone based on a vehicle I found on Cars.com. The car was advertised at a price that I desired. I then went to their website and confirmed the price. I had an initial conversation with a sale rep and expressed my interest. When it came time for me to figure out the logistics of purchasing the vehicle the sales rep informed me that the price was actually $10,000 more due to a lift kit and wheels and tires that they installed. I asked why they did not advertise the vehicle at the price that was $10,000 more because they certainly were not going to remove a lift kit after installing one. Very frustrating, and very misleading. I definitely did not buy a vehicle from them.

gr
Review №48

I bought a car from this place. I Was pressured into buying an extended warranty that I really couldnt afford and they told me I can cancel it anytime. So I called them to cancel it and left several messages. NO one called me back. They kept dodging my phone calls. I sent them a letter to cancel my extended warranty and got it registered from the post office for proof to show that they did receive my request. Still nothing! They are supposed to send a check to the bank where I got the loan. They never did and I called the warranty company and they said that the warranty was cancelled. Called the bank again still no check was mailed to the bank. So I believe this is fraud not to mention that they did a number on me with the interest rate that they gave me knowing that I have good credit and my credit score is over the high 750s. They didnt tell me about the interest rate they were giving me. Be aware before you sign any documents with this dealership. So they cancelled my warranty but no check was sent to the bank who gave me the loan. So now Im writing this review so everyone knows what this dealership is about.Maybe I will get a phone call back after they read this yelp review.

Sh
Review №49

Super helpful, very upfront, work with in your budget! Do everything possible for you to walk out with a car you like! Mario & Austin super helpful!!

ch
Review №50

This is a bait and switch dealership, dont waste your time showing up. The Jeep magically was sold an hour ago after the credit union called them to make sure they had the Jeep

an
Review №51

Josh was a big help in helping me get a great deal on my next car. Josh and the finance team really worked with me to make it happen. Thanks SC Zone😊

Ca
Review №52

Lucas and everyone there was Top Notch! The process was faster than other car dealers Ive visited, the price for my 2018 Q50 was reasonably priced with low miles. I was truly happy to work with Lucas. He was very knowledgeable and personable. I was truly impressed with the service and would highly recommend this dealership.

Ja
Review №53

False advertising, and lies, if you plan on buying a Jeep with any after market upgrades expect to pay 10k on top of the advertised price, along with a lot of other fees, also they ran my credit multiple times with different finance companies without discloser. There is a few more really mean things that they did but I already said enough.... please beware

Ma
Review №54

100% false advertising. Lift kit, rims, tires, and any other accessories are not included in the prices although they don’t seem to mention that part. Add on at least 10,000 to your price and that should be about what you’ll be paying. Definitely don’t recommend.

Ja
Review №55

Great dealer they work with you to get the best price

Je
Review №56

Excellent to work with! Really impressed with their Jeep selection. I was looking for a very specific color, style, and build in a Jeep and found it here. All their cars were super clean. Colin & David were very accommodating with my preferences and I drove home in my dream Jeep at a price I didnt think was possible. Thanks guys!

Jo
Review №57

I went here based on an add on autotrader. The price listed was a complete scam. They have several add ons like a gps tracker, paint protection, interior protection, etc that are required to be purchased but aren’t part of the advertised price . These added up to $4,000. After making it very clear I didn’t want any of the add ons they still refused to remove them. Their best offer was to knock $800 off of the add ons. The registration was expired I was going to have to pay back fees. This $18,500 car was going to cost $29,000 all in. This is an old school used car scam. Beware! Stay away!

Al
Review №58

Ruby Bautista Product consultant. Una excelente persona y profesional en su negocio. Gracias a ella,segire las ofertas de este dealer,por personas como ella,existen negocios teiunfadores.She was so excellent and patient about all my question. This dealear was so helpful about my transportation problems,they even offered to pick me up at the train station. Very happy with Ruby and the comoany

Je
Review №59

Super friendly...... and try to get you approved...... they really work with what you can do..... thank you Bryan

Ce
Review №60

We had made an appointment on Wednesday to see the vehicle. After driving an hour and a half to go see it, they told us the vehicle is off the lot getting detailed. We frustratingly made another appointment for the next day, Thursday. The vehicle was there and was shown to us by Bryan. Bryan was great and patient with us. He walked us through the whole process and answered all of our questions. We ended up leaving the lot with the vehicle that night. We are happy with our purchase. Beware, though, of the non-negotiable dealer pre-installed options that will raise the out-the-door price considerably. A lojack-type GPS tracker and a paint protection, for example. As many reviewers have already said, they dont include these options in the price and are added onto the total price of the vehicle. On Wednesday I asked about any additional fees or charges aside from sales tax, DMV fees, government fees, etc. I was told no additional fees. I guess, technically, they arent fees. But I would have appreciated a little transparency and honesty.

Ka
Review №61

We had the best experience with Angel to get our family member her FIRST CAR! He was able to find her perfect sized car with all of the newest features that she was looking for!!!! The finance manager, Alex, was extremely patient and friendly, explaining everything that my cousin needed to know for her first car loan. Definitely would recommend to family and friends!! Can’t wait to get my next car here, their inventory selection is beautifullll!

Iv
Review №62

Colin was a great help with helping us get a Jeep Wrangler. In fact, everyone we had dealt including Alex and Austin who were very polite, professional and efficient! Bought this car for my family. Really loved the car. Thanks again Sc Carzone!

je
Review №63

I had the best experience at SC Car Zone! Bryan helped me choose the best car for me considering that I take so many road trips. I love my 2018 Jeep Wrangler! It s even been lifted and has black accessory wheels already on it! Frank helped me out with my payments and interest to make sure that it fit my budget too! Id definitely recommend SC Car Zone to my friends and family, Im so thankful. Thanks guys!

De
Review №64

I purchased my dream car I was a first time buyer and Denise was able to get me financed with a great rate. I highly recommend her for your new car purchase.

An
Review №65

Colin was very friendly and helpful in getting our deal done. My wife loves her new car!

pe
Review №66

They post deceptive online ads - I would not trust them. Im being generous with 2 stars because Ive only had this one limited experience.I was looking for a particular car and they advertised (on their own website along with many others) what seemed like a decent deal.Only after I test-drove the vehicle and began talking about purchasing terms did they disclose to me that the advertised price did not include certain dealer add-ons. Not a big deal usually, those addons can typically be removed.However, these add-ons were permanent (upgraded leather, special wheels) and were not negotiable. So, what would have been a 22K car was actually being sold for no less than 31K.With this kind of deception in their advertising, I would not trust anything else that they say unless it is in a written contract.

Ab
Review №67

I have been looking for a Mustang for over a month and heard thru a family friend who bought a car from SC Car Zone Ca in Costa Mesa . I decided to check them out .I walked in to the dealership and a very pleasantProfessional man named Bryan welcomed me .I told him what I was looking for . He showed me exactly what I wanted and set me up to finance the car according to my budget.Less than an hour I left with my desired car and extremely happy . Thank you so much BryanAnd SC car zone . I will not hesitate to refer my friend and family your way .

Ju
Review №68

Man this place is false advertising I came to check out a challenger an a charger one was 25999 an the other one was 24999 cus they put rims on the car an lowered it the price went up 11k on one an 6k on a there one that’s not even including the taxes an feees don’t waste ur time here they charging 4K for some 500 Dollar rims this place just trying to take ur money never been to a place that want to charger u more cus they mad changes to the car so it can sale like I get couple 100 or a 1000 but 11k like if u asking 35k for the car then put that don’t put the stander price then post the car with all the upgrades I came from Moreno Valley just to walk out on them cus it didn’t make since

Br
Review №69

We dealt with Denise (salesperson) and Austin (finance). They did a good job explaining to us how we arrived at the bottom line and worked with us on a couple line items until we came to a mutual understanding. They seem to have a strong inventory of Jeeps, which is what we were looking for. A reasonable deal for a good car. I hope to enjoy this Jeep for years to come!

Dr
Review №70

Very bad experience. First of all I drove for 78 miles and also I confirmed with them that car is still available. After reaching there, they told that car is no more with them. So, thats frustrating and after that one of the manager convinced me to look other cars and told that they will provide me good price on that.Trust me after spending like 2 hours there with all process done they gave me rate that was way high. Dont trust them. Try to bargain as much as you can. There are many ways they fool customers.

kr
Review №71

I had a great experience with them! Simeon & Collin really helped me out getting my first truck. They gave me great options and helped me with my price range. Need a car or truck fast go to them!

Jt
Review №72

Thank you so much Jay for all of your help with getting my car. You were very helpful and respectful. Very happy with my experience. I would definitely recommend this place.

En
Review №73

These guys are scammers they pressure you to buy and don’t even give you the options to opt out of the accessories. Don’t buy from here. They add automatically accessories that added up 5-7k from their sticker price. Don’t buy from here. I SAY AGAIN DONT BUY FROM HERE. These guys buy reviews. Look at the reviews. They are bots. None of them give detailed information. They didn’t even fill my car with gas or wash it.

De
Review №74

I just bought a car from SCCarZone this past weekend. Simeon and the team were a pleasure to work with. We took care of most of the transaction over the phone and then final paperwork in person the next day. They made it so easy! My wife and I flew in for an out of state purchase and couldn’t be pleased more. Thank you Simeon!

Be
Review №75

Jaclyn was great and very friendly, definitely customer oriented. One of the managers named Colin was also very helpful. Patient and friendly team. Unfortunately we couldnt close a deal, but Colin and Jaclyn went above and beyond with explaining information that weve never been discussed with at other dealers.

Ma
Review №76

I went to sc car zone for my first time financing a vehicle and to be honest I was slightly scared, nervous and somewhat unsure of my choice, I had the pleasure of being help by Jackie whom was able to make me feel at ease and comfortable. Very knowledgeable not to mention friendly. My experience here was reassuring and a huge relief. I would definitely recommend trying them out. Thanks SC CAR ZONE, I’m already in love with my Cherokee.

Mi
Review №77

Total scam! They advertise a sale price but then want to add “options” that aren’t options at all. They also advertise on TrueCar but won’t honor the TrueCar price! Walk away from this sleezy used car dealership!!

Lo
Review №78

They lie about their prices. The price listed is for the car and then they add a bunch of things and when you get to the dealership the car is actually $8000 more than listed. Also, the salesmen are lazy. I walked in and the guy was asleep at his desk.

Mi
Review №79

My parents and I came to buy a car today. We ended buying a 2018 Alfa Romeo Giulia TI Sport. I love the car and the dealers (especially Jay) were amazing. He was very hospitable and understanding. They were able to work with us to try and get the best possible deal. Overall a very positive experience and we all walked away happy.

Ka
Review №80

Totally happy with my experience at SC. I was able to drive off in what I wanted for the price I asked for. Jay is a cool sales dude, very relatable and is willing to work with you. He was very transparent and answered every detailed question I had. This was my first dealership experience in a very long time and I felt comfortable through the entire process. Also thanks to Collin from finance for dealing with my 1,001 requests!

Ge
Review №81

If I could give this place more than 5 stars i would Bryan walked me step by step in my car purchase knowing exactly what I was buying everything

El
Review №82

Definitely recommending my friends and family to Jose & Jackie. They have an awesome vibe and have a perfect customer service. Were able to help me get what I would be more comfortable with paying. At the end of the day gave me a great price and I’m so happy with my new car !!!!

Ke
Review №83

I am beyond grateful for the help of Jose and Jackie today! Jackie for reaching out to me and assuring me I will be in good hands if I went to her, and Jose for taking over and helping me get the car I have been struggling to get for the past couple weeks. If you’re second guessing yourself about stopping by the dealer, then stop and go for it because I’m sure you will get the help you need. So happy I came across them!

Gr
Review №84

I went in to buy a used van based on the selling price on their website today. When the sales guy came back with the numbers there was a line on his estimate that showed over 4K in accessories on it that was non-negotiable the sales guy said. These accessories where preinstalled and they are added to the purchase price he said. I said get out of here, I dont want to purchase your accessories and then all of a sudden he was able to knock 3K off of it and said that is the best the pit boss can do. I walked out very disappointed. Im no lawyer and dont really know the legalities of false advertising, but this sure had the smell of a scam to me. Interesting to read Im not the only one that has experienced this practice and its quite common apparently. Makes me wonder why there are more positive stars for these guys and all I can conclude that there must be a lot of suckers out there!

Da
Review №85

WOW what can I say I was searching from this car for the longest time. And this is by far the best dealership experience that Ive had in my 53 yrs on this planet. My SALES REP Colin is the best must patient sales rep as at times I was all over the place. Over time and 4 visits (65 miles away) he put a deal together that was a no brainer...... Thanks SC but most of all Colin should you ever find yourself needing a sales job I GOT YOU Thanks Man LEE

Re
Review №86

My partner and I bought a car today. This year has really hurt our credit and wallets, but they worked with us. Amazing customer care from Jay Balatbat in person and phone service from Colin. Great looking used cars and were excited for our new Outlander Sport. This is a warm and welcoming location and understand that we are all humans struggling with life. 10/10 and 2 thumbs up.

Ke
Review №87

Came to the auto dealer bought a vehicle paid full and cash $27,000 with the agreement that there would be a second key fob brought to us in a couple weeks. That was in October, it is now December and I still have no key fob. So I call the car dealer to request the key fob again and Im told I have to go mash through my paperwork because they didnt do their part of the deal. Why couldnt they just hold up to their end of the bargain and deliver the key fob as promised? So I called the guy who doesnt really want to help me ... theres two finance managers he wants to know who I talked to, but the lady I talked to (the car dealer) went to an office. I never saw the guy, so who knows if he was Asian or Caucasian. Pretty poor customer service. First for not keeping their word, second for not looking up the sale and making it right.Edited to add, thank you Shane for your prompt attention. I upped the review. See you Monday.

Ie
Review №88

I came in with my eyes set on another Jeep but unfortunately wasn’t available. Brian was friendly and satisfied all my needs. Great dude!

St
Review №89

Colin helped me. Very pleasant, seemed to care about helping me with finding the perfect car for my family. And he did!

Ge
Review №90

Jay was great and easy to work with! We found the perfect Camry, and he was honest the entire time. Finance guy was great too. Highly recommend to friends and family! Thanks Jay!

Al
Review №91

Came in with hopes of a new car and Denise definitely delivered ! From test driving multiple cars to giving us multiple price options on many cars ! She is one of the best Sales Rep indeed !

Me
Review №92

Love this place! Jose helped me out and gave me a great deal on my 2019 Toyota Camry! He also helped my mom get an infinity the week before. Staff was really friendly as well. Definitely recommend this place! (:

Ca
Review №93

Wonderful helpful people! Made a wonderful deal with me!

Jo
Review №94

Jose was very helpful and got me my dream car.

J
Review №95

DISHONEST! Beware. The price they display does not include “extras” they add to the vehicle and are MANDATORY. Surprise...they will hit you with the extra bill when you sit down to pay for vehicle.Things like extra paint coating, window coating, etc. They will tell you that they were already applied and must be paid for. Yeah...like anyone can validate that a non-advertised nor requested “coating” was applied. I plan to report them and their dishonest business practices to BBB and FTC. Please don’t be fooled like I was.

Mi
Review №96

Listen to the other reviews. The Jeep I went to see was listed for a good price. On the phone I was told it was actually $2,000 more since they put in red leather seats but their internet guy had not updated the listing yet. I then arrived at the dealer and was told there was an additional $8,500 fee for the wheels and lift. There was no mention of this in the listing and every Jeep on the lot had the same wheels and lift. I left immediately. I’ve never seen a business selling their vehicle and then saying the price listed didn’t include the options listed in the description and shown in the pictures. I left wondering what surprises must be in store for people who actually purchase a car from them with dealer fees and financing. Most dishonest business I’ve ever run across.

Sa
Review №97

Came to SC Carzone and have a great experience every one is very friendly and Colín was so patient and answered all our questions . I definitely recommend this place and when I’m ready to upgrade I’ll be coming back with them.

An
Review №98

Kari was awesome! Helped me get the 2019 Dodge Charger R/T that Ive been coveting for months! From the moment I pulled up to the lot, she greeted me promptly and guided me to the perfect car by asking the right questions! After the test drive, she walked me through the process and did a wonderful job at setting my expectations for the finance process. I was a little bit worried that it was going to be a hassle but she made me feel extremely comfortable with her transparency. While I was doing the paperwork, she got my car washed and ready for me to drive home in it! I couldnt have asked for a better salesperson and experience! Thank you Kari!

Mi
Review №99

Jackie was amazing. Got me the car I wanted. Thank you Jackie 😘

br
Review №100

Great place to buy a car Shout out to Bryan for getting me the car of my dreams I highly recommend coming to SC car zone

Information
88 Photos
100 Comments
3.9 Rating
  • Address:2901 Harbor Blvd, Costa Mesa, CA 92626, United States
  • Site:http://sccarzone.com/
  • Phone:+1 866-656-7198
Categories
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Similar organizations