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Blue Bird Motors
356 West Ave, Crossville, TN 38555, United States
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Blue Bird Motors
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An
Review №1

This place is absolutely wonderful very friendly staff, work is done in an exceptional time. They do great work and explain everything to you. I highly recommend this place for your vehicle needs. I will definitely keep coming to this place for all my vehicle work. Keep up the good work!

Da
Review №2

This place is no stranger to going above and beyond for their customers. I’m a repeat buyer and will continue to be. They stand behind their word and provide incredible service and excellent vehicles. If you are looking for a great used car, truck, etc, give them a call. You WONT regret it.

Ra
Review №3

Very helpful and knowledgeable about the vehicle very respectful worked with me on timing I’m very happy with this place and the quality of vehicle said they sell

Il
Review №4

They made car shopping super easy and helped me get everything set up so fast. My car also had a slight issue right after I bought it and they fixed it for free since they didnt catch it before selling. Absolutely fantastic experience!

Da
Review №5

From the moment we walked in the door through the time that I drove off the lot everyone was friendly, efficient and most of all, did what they said they would do with the car. Dennis my salesman is very dedicated and stays on top of the situation.Jim the Service Manager is personable, professional and kept to his word and then some about the things I wanted taken care of to make my car perfect before I got her on the road. Good value, good price and no runaround.

Ca
Review №6

While traveling I encountered a rock chip and Tanika was able to get me in immediately and the experts fixed the chip before it got too big. Thanks for the great customer serviceCarol from WY

Su
Review №7

Once again Bluebird Motors exceeded our expectations! I called for a tow truck, and the two friendly employees were there in a jiffy.The next day our 2000 Nissan Frontier needed new valve cover gaskets and seals. We were pleasantly surprised it was ready the same day.Bluebird Motors consistently provides top notch service. Jim, the service manager is always professional and accommodating.Our truck is runnjng

Da
Review №8

I am beyond excited to find a shop that did exactly what I asked and didnt charge any hidden fees or try to up sell! Super great customer service! I will definitely return to them as needed.

Ca
Review №9

I wanted to jump on here again and brag about this place! Our timing belt pulley went out in the van and thankfully it was still under warranty. They had our van fixed same day and were kind enough to take my husband to an appointment when he dropped the van off. Jim over in the service department has been a God send and they’ve continued to treat us like family. This is the only dealership we’ll be doing business with and recommending to our friends and family.

Be
Review №10

Best car buying experience EVER for us. Honest folks, no pressure sales, listens to what your budget is and doesnt try to sell you something dont even want just to make a sale. No frustration, no hassle and their prices/selection is great! They work the customer!!! To win my trust, is a big achievement and they won it!!! They have a full service center on site and the whole staff are just down to earth, good folks.

Ja
Review №11

Tires brakes or emergency breakdown they take care of it all. Quick honest service without any garbage sales tactics. Would highly recommend

Br
Review №12

Great service the salesmen didnt pressure or hurry to sell a car. Give these guys a shout when your in the market for a very dependable car

To
Review №13

Great experience. staff was very nice!

Ge
Review №14

My wife Joanne and I went to Crossville Tenn, to look at a RV she had seen online, we arrived there on a Friday afternoon and the salesman Bill Daniels showed us the RV, he was a very friendly and funny guy who kept us laughing, the RV was the size we wanted and the pride was within our budget, we went through it twice Friday, Bill answered all our questions. We spent the night in Crossville and Saturday morning we went back, and went through it again, being such a good salesman Bill acted like it was our first time looking at it lol, we went into the office and made an offer with Mack the general manager who just happened to have the same birthday as me February 14, we made an offer he came back with a counter offer which we accepted, we also met the owner who is also a really nice guy, Joanne had forgotten to bring her check book so the deal was made on a handshake that we would bring the money when we came back to pick it up which was today 8-13-21, we could not have done business with any better people, so if you are in market for a RV, car or truck go to Blue Bird Motor in Crossville, Tennessee.

Ca
Review №15

Absolutely thrilled with the customer service and van we got! Mack answered every question we had and they even checked the van over again before we left. They have an awesome waiting room with cartoons playing that kept our kids entertained and they even brought them popsicles. I will be recommending everyone I know to go here for a great deal and great service!

Pa
Review №16

Blue Bird Motors dealership is kind of out of the way & I never would have found them if I hadn’t done an internet search for a certain make car & they popped up in the search. Mark Phann is unlike any car salesman I have ever encountered. I told him what I wanted & didn’t want & what I needed (I am an elderly, disabled widow)...he listened to it all. I researched the value of my trade before going to the car lot & decided on what I hoped to at least get but figured the salesman would try to whack it down lower....Mark didn’t...he asked what I was wanting for mine & actually said he thought it was worth a bit more & increased it by $2,000. I’m sure no other car lot would ever have done that or been that honest about it. I was expecting to be taken advantage of in the deal but I wasn’t.I found it hard to believe at first that Mark was actually going to give me such a good deal because with past experience elsewhere, salesmen were only interested in giving the least amount possible on trades & selling for the highest price possible. I also thought I was going to have to settle for a much older car but Mark came up with a 9 year newer model that fit my meager budget & it seems to be a great car. There was no pressure, all questions were answered, Mark did everything he said he would & more. I feel he went above & beyond what others would have & would highly recommend Blue Bird Motors to anyone. Go there first & check their large inventory before going anywhere else. I haven’t tried their Service Center yet but I’m sure they will be just as accommodating & friendly as their sales staff. I highly recommend Blue Bird Motors...they must have great owners for the staff to be so nice. They are a “10” in my book.

Di
Review №17

Had tires put on both my vehicles! Get the oil changed in my vehicles ! Windshield... you nameit they take care of it! Just ask for Jim he’s the Bomb!! Great prices & excellent service!!

Da
Review №18

Went to have a windshield replaced which went well.But after I got home my wife got in on the passenger side and got grease on her hand from the grab handle..needless to say she was not happy and I heard a few words she never said before..I called back down there and told them it looked like he just got done changing oil in another car and got in ours the response I got was I will tell my technician to make sure they clean there hands..never once did they offer to clean it for me.. as for my self I will pay more to go elsewhere

Ja
Review №19

Its great to not see that check engine light any more. Friendly people. Quick and professional service at a reasonable price.

Mo
Review №20

Mack was very helpful. This place is very amazing everyone was really nice. Really recommend this place!

De
Review №21

MACK IS GREAT, very honest and will help youGet what you need and want at a great priceEveryone was really friendly and No pressureI will be trusting them with all our vehicle needs in the future. fast and efficient BTW The owner was amazi. ng as well and stands by his vehicles.Thanks the Bowmans

Su
Review №22

Super friendly and reasonable. Definitely will be back. Jim was very informative.

Bi
Review №23

Awesome service left happy still living my car.

Er
Review №24

Very people oriented staff. Answered questions to our satisfaction. Wide inventory. No salesman pressure experienced.

de
Review №25

I was absolutely amazed at the selection of not only cars, trucks and SUV’s but also campers, motor coaches, and 5th wheels. Even a few motorcycles and side by sides. The staff is super friendly. The service department was very quick to service my vehicle and the waiting area was very clean and comfortable. The general manager l, the owner and the owners wife made sure my entire family was taken care of while there. They even called us later to make sure we were great and thanking us for doing business with them. Best prices on vehicles and service

ç
Review №26

Excellent service, wonderful staff, and always kind!

Pl
Review №27

Had both windshields replaced in motorhome. Removing windshields exposed rusted out frame all the way around both. Lucky for me the owner of Blue Bird Motors and Glass Pro also owns Garys Body Shop. I live in my motorhome full time and was in an unexpected predicament. The owner Gary put together a cost effective plan to fabricat a replacement frame so the windshields could be reinstalled. Not a straight foward or easy fix but they got it done. Now I have new windshields and have my home back. Very pleased with all the folks working at these fine establishments and would highly recommend them.

D
Review №28

I had the windshield replaced here. I had a issue with some whilstling after install. They replaced the windshield again and it is quiet!. Jim and Dave made sure that I, the customer, was satisfied with their work. If the need arises in the future for maintenance, I will definitely bring it to them. I am very happy with their customer service and them wanting the job done to my satisfaction. Thanks Jim and Dave!

Jo
Review №29

I went there and got a camper shell for my Tacoma. They had it all loaded up and put on in about an hour! They’ve got a good crew at Blue Bird Motors! Very pleased

Al
Review №30

I wish I could give them a good review... Gary the owner is sweet as can be, However his Salesman Mike is a complete joke.. slow, very unprofessional which is quite rude.. States he will call you back, wait for hours, I call him, wait again and then he EMAILS me at almost the end of the day... EMAIL... seriously.... If the owner wants to know why he possibly is not selling enough vehicles, he may want to look into the Tactics of his “Sales Professional’s”... and do not expect to get a direct response from that Sales Professional either, my suggestion “Retire”!

te
Review №31

Can not thank the employees enough for their help. Purchased a camper top from Blue Bird Motors for my son. The day he went to pick it up, they went out of their way to install and assured everything was working correctly. Thank you again, Blue Bird Motors.

Ei
Review №32

Purchased vehicle from and worked with Mike, Mack & Jim. I rate them a 5 star business & highly recommend them.😀😀😀😀😀

Th
Review №33

Great job on all of you and your group very happy with the way you treated us and the price was great and the service is everything I want 😊

Jo
Review №34

Great all around service and knowledge!

st
Review №35

Very good customer service.

Ro
Review №36

Class outfit!

Be
Review №37

Bought a car from had a small issue they fixed it at no cost to me great service overall

Va
Review №38

Walk in, to ask information on a window I need fixed and the guy was buying cars on line. Did get waited on and sent in the right direction.

Ro
Review №39

Everything was very nice, nothing hidden, so helpful, works with the customer. We will go back.

Jo
Review №40

My girlfriend got a ford flex from this place and they are friendly. They did come down on price from what they asked.

sa
Review №41

Very friendly and professional.

Information
7 Photos
41 Comments
4.6 Rating
  • Address:356 West Ave, Crossville, TN 38555, United States
  • Site:http://bluebirdmotors.com/
  • Phone:+1 931-484-3100
Categories
  • Auto glass shop
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Car detailing service
  • Car repair and maintenance
  • Glass repair service
  • Oil change service
  • Repair service
  • Tire shop
Working hours
  • Monday:7AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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