I have always found found them to be very accommodating. Theyve done good work on my cars and I would highly recommend them they do good work and very efficient

Everyone at Hales was so nice and professional. Definitely would recommend to anyone!

I called to get an estimate to get the timing chains done on my Audi since I usually do most of the work on my cars myself but lack the proper tools and facility to do the job so I need to delegate this work. I guess when the customer knows what hes talking about, and how his engine is assembled as far as the timing gear it scares them. They were courteous but I never got a call back with the estimate after the gentleman said they would Get numbers together and call me back. This to me is an enormous red flag. I mean who does not want a minimum 18 hour book job? No, Im not a tech, but I used to work as one when I was 19 many moons ago. When they blow off someone who knows what hes talking about, that should be cause for concern.

Great place to get your vehicle serviced. Alan will take good care of you!!! Thanks

First time coming here. Awesome people. My sister recommended that I come here to get my car inspected. They had me in and out in less than hour. Thank you Alan for the wonderful service. I definitely recommend this place to everyone.

We’ve been taking our cars to Hale auto shop for years. Allen, Eddy and Mitch are very informative, courteous and provide great customer service. Never feel like that I’m being over charged for anything like some other auto shops. They always explain the problems clearly, highly recommended for any auto needs.

These guys are awesome. Very knowledgeable in what they do. Ive never thrown anything at them that they couldnt fix.They are quick to tow your vehicle in to their shop and start diagnostics as well as a repair solution at a reasonable price. Another thing they are great at is communication. They are usually calling you with an update on your vehicle. Thanks again!!

Should really think about being open on the weekends. Some folks cant make it during the weekday and have a weekend availability. Im ready to bring you my business but there is no business open.

Had bad experience there in the past but heard they were under new management about 6-8 months ago so decided to give them a try. Reception/service manager is very knowledgeable and listening.....hears all the problems, keeps in contact with status of troubleshooting and repair...Prices are very fair and reasonable for work done and mechanics are knowledgeable and have taken the time (along with the service manager) to explain repairs done or needed along with options. Well worth a try, I bring all of my vehicles there now....

I dig these guys. Hometown boys providing great service.Theyre like family. Highly recommended.

Alan and Eddie are awesome. I take all my vehicles to Hale and reccomend them every time Im asked if I know a good mechanic.

They did a great job with our vehicle, went above & beyond to make sure that it was done right, never let the car out of the shop without it being checked to be sure it was fit for the road!

Called to get a state inspection and they got me right in. Great customer service too.

Alan is very professional and the technicians are very knowledgeable

I have to revise my original review. This used to be one of the best places to take your car in Culpeper, but since the original owners sold it, the new owners are every stereotype of overcharging mechanics. They charged almost $100 just for diagnostics, then wanted to charge another almost $500 to do the repairs. Plus a markup over over $100 on what we were quiteq for the parts. Please stay away.

Excellent service!

They are on point.

Very good

Always a pleasure to work with

Timely inspection service

Did not deal with the auto service. Dealt with the towing side of the company

Good service