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Best Choice Auto & Body
13680 Floyd Cir, Dallas, TX 75243, United States
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Best Choice Auto & Body
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Review №1

I heard great things about this place & I was not disappointed. I brought them a project they had not done before with my headlights but they stepped up & did a great job at a fair price. If need be I will definitely go back to see these guys

B
Review №2

Ive been taking my cars here since college in the late 90s until now. My newer model car will never see the dealer because they cross-sell and suggest non-essential repairs. The Leung brothers are top shelf, honest, reliable, friendly, and have never failed me. My 2006 Tacoma has 230k miles and I always tell people I am going to run this truck into the ground, but these guys will never let that happen. Definitely put Best Choice on your A-Team!

Pa
Review №3

I cant reccomend Best Choice Auto & Body enough! These guys are incredible. Sam wouldnt except anything less than OEM parts and made sure my Durango came back to me as good as new. Trust me when I say, I researched every auto body shop in the area and I guarentee you will have a postive experience choosing Best Choice Auto & Body!

Ti
Review №4

I worked with Sam to fix my car damage. He was OUTSTANDING! He worked with my insurance company to approve all the needed repairs. He made a bad situation completely stress free! My car looks GREAT and I am super happy! I highly recommend their services.

Da
Review №5

Always gave a great service, thank you .

M
Review №6

Great service and valuable guidance. We just made new friends with Steve and his team.

Af
Review №7

This is a great place for my auto issues. I get honest diagnosis and the work they do is also fast and satisfactory.

St
Review №8

Sam L. at Best Choice has been great. Helpful, thorough, friendly and very knowledgeable. I would not go anywhere else for body work. Just a great place.

Ah
Review №9

My wife and I have been using Best Choice Auto since moving to Texas from Colorado in 2018. We own two BMWs, a sedan and SUV, the brothers Leong have never miss a beat; whether it is oil change, a dent, or an oil leak, they are fair, honest, and I never worry about quality of the products they use or the quality of their work. In my 74 years, they are a truly great find to entrust our cars too. Ahsan Raza

Ky
Review №10

Without a doubt the best body shop experience Ive ever had. Sam was very professional and his team did a great job painting my bumper. Paint match is perfect!

J.
Review №11

I could not be more pleased with my experience at Best Choice Auto Body. I was treated with respect and communicated with very well.I was very concerned about where to take my limited edition Mustang. But the gentlemen here did an excellent job.The quality was top notch and I could not really ask for more. The employees were kind and professional. At my request, the shop used all OEM parts and managed to talk some of the parts prices down with the dealer. Saving me money and not sacrificing any quality.I HIGHLY recommend them for your auto body and collision needs.

Tr
Review №12

I have used Best Choice for both mechanical repairs and bodywork and the experience has always been great! They are honest, communicate well, and get the job done right at a fair price. They are our car guys!

Bi
Review №13

Ive taken multiple vehicles to Best Choice over the years and these guys really care about their customers and the quality of their work. They are honest, up front, willing to help, do excellent work, and have fair prices -- a truly rare find in the auto-repair business.My contact has mostly been with Steve, but his brothers Sam and Wayne have been great too. I wouldnt take my cars anywhere else.

J
Review №14

I was referred to Best Choice by a friend and just had some minor body work done. Not only was the experience enjoyable, but the work was outstanding. If I need any work done in the future or can refer someone to Best Choice, I will do so without hesitation!

A
Review №15

Marshall from Hondew, the Honda - Acura service shop 2 doors down recommended Best Choice and I’m sure glad that he did.It’s been years since I’ve had to go through an ordeal of this nature and he made it as painless as possible from beginning through to completion. Steve L., the owner was available 24/7, if I had a question or concern, I just shot him a text and promptly replied back.Lastly, the waiting area was clean and comfortable. Thanks Steve, Kevin C.The Rangers tickets were a really nice touch. To bad the season was cut short. Ha!

Sa
Review №16

This is one of best experience I have every had in a Body Shop! Steve and His Team are Very knowledgeable fair, and show a true interest in finding the best repair option. Steve helped me so much with a repair situation on my vehicle. No matter how busy the shop is, He always made time to communicate and return my calls or texts. This shop takes pride in their work and customer service.Thank you !!

Je
Review №17

These guys did excellent work and did it within the budget of my insurance settlement.

Ca
Review №18

It is not always easy to trust a body shop, but the guys at Best Choice Auto & Body can be trusted. I originally chose them because of the online reviews and I am very pleased that I did. I have a 2010 Toyota Tundra and 2012 Lexus RX350, both of which have been to Best Choice Auto & Body for cosmetic work.Sam is one of the owners and is very straight forward and will give you an honest quote and timeline.Both of my issues were insured claims and, due to the natural conflict of interest, it was important to me to use a shop that did not have ties with the insurance companies. Sam and his team worked with the insurance companies to make sure that I got the right parts for my repairs.Most importantly, the cars look amazing!

Da
Review №19

Steve and his shop did a fantastic job on my car and the communication was also very good.This shop went above and beyond expectations Thanks Steve

Ja
Review №20

One of the most affordable and honest mechanics I’ve found. I’ve done repeat business with them because they deserve it. Highly recommended.

Jo
Review №21

Sam and his team at Best Choice provided the best experience, by far, I have ever had with a body shop. Sam was honest with us the entire process, never tried to sell us on unnecessary repairs, worked with our schedule, did his best to save us on expenses and most importantly did amazing work on our vehicle. The car looks better than it did when we first purchased it 6 years ago. I cant say enough good things about the experience we had with Best Choice. I highly recommend them to anyone looking for an honest shop that does exceptional work.

Su
Review №22

I highly recommend this auto and body repair shop. Simply ask for Mr. Steve and he will assist you with excellent service. Great service, and attentive to customers. By the way, I have had multiple excellent experiences with them over the last 4 years and still referring my friends and family there. Thank you Mr. Steve!

Me
Review №23

Best Choice Auto & Body is an great shop! From oil change, to brakes, to major accidents that are thousands of dollars! This family owned and operated auto shop is the only place to bring your car, no matter what the need! Cannot say enough good things about them. They go the extra mile and take care of their customers!

Ra
Review №24

Reliable, honest. The place where you can get best quality in Services with outstanding result.

Ru
Review №25

I was very pleased with every aspect of the work this family-run business performed for me last week. From the respectful way they treated me, to the thoroughness (even put my car on a lift before estimating a minor repair), the fairness of the cost estimate (offering a cheaper repair alternative if I might be trading my older model soon), and their efficiency (they coordinated both body work and a separate mechanical repair in one day --plus taking it next door for a realignment). I will definitely return to Best Choice!

Er
Review №26

This shop is great! My suv looks amazing. They were very detailed, gave great communication, and worked with the insurance company quickly. Highly recommend!

Ri
Review №27

Steve and his crew did a great job on my car repair and I will be using Choice Auto & Body in the near future for another car that needs repairing. After my insurance company gave me $1500 less than my original estimate, Steve worked with them to get more money to cover the whole repair and I was very happy with the job. The painting on the doors matched perfectly with the rest of the car. They are also very communicative throughout the whole repair. Highly recommend using Choice Auto & Body Repair.

To
Review №28

My bumper was loose and my insurance didn’t cover that particular thing. The guy working here was very helpful in figuring out a solution without changing the whole bumper and it ended up being quite cheap for me. The end result was really good.

Ni
Review №29

I work like to first thank Steve for doing a wonderful job with my car. His brother and him gave great customer service and even came in on a holiday to make sure I would not go another day without having my car. I would strongly advise anyone who have any damage to their car to go to Best Choice Auto because it was truly the best choice for me.Thanks,To everyone at best choice auto

Se
Review №30

I have been going to then for over 15 years. They are super helpful and accommodating. They tell me what I need and does their best to give me the best deal possible. I drive in from Houston for all my car needs when Im in town for the weekends or a long break.

Di
Review №31

This place is a gem! I counted on the reviews and went to meet Sam to realize the best effort he puts into every car/customer.He is well informed about the mechanics and is more than happy to share the knowledge. My car had a damage in the front from a minor accident and Sam had been extremely patient with all my questions, worked with Insurance company for any supplements and the outcome was great! I definitely recommend this place!

Ja
Review №32

I feel lucky to have found this place and Steve. It is truly the best auto body shop in DFW. My car incurred some hail damage and a few weeks later was slammed into by a hit & run driver. I went to three different shops and they either were overpriced, missed damages, or told me I would need to be put on a six month wait list for the repairs to be done. Steve created a reasonable and comprehensive estimate, worked all the details out with my insurance company, and the repairs they did are perfect. I continue to refer friends, who are also very happy with the service they receive here.

Ry
Review №33

I want to start off by saying if I could give these guys 100 star rating, I would. If you want your car fixed by experts in the industry, this is the place. My brand new car was involved in a hit and run last month and I decided to take it to Best Choice. I had no idea how the process worked, insurance worked, if my bumper could get fixed, etc. Steve took such good care of me, gave me his personal phone number, taught me everything I needed to know, and gave me a great deal on a new bumper. He also dealt with my insurance for me, and got them to cover everything!Steve is the man and runs best choice like no other!

Ju
Review №34

Can’t be more satisfied with the service performed at this body shop. They are professional and left my car looking like it never had an accident. The paint job was simply awesome and it was a tri-stage paint (hard to match), it simply matches perfectly like the original bumper. Will definitely continue bringing my cars here!

Ji
Review №35

He does the best and most honest work ever. Has amazing integrity and will not ever provide unnecessary services on your car if its not needed. Highly recommend coming here for all of your auto mechanic problems and allow them to take care of the issues thoroughly. 👍🏼👍🏼👍🏼

Ch
Review №36

**UPDATE**Just received my car back from the auto shop and it was washed/detailed and looks great!!Steve is very knowledgeable and informative. Its obvious hes been doing this a while and knows the market. He also knows how to work with the insurance companies to ensure that youre treated as fairly as possible when ordering and replacing parts!**Initial Review**I just got off the phone with Steve to schedule an appointment and he was very helpful. He gave very detailed instructions on how the process was going to work. Definitely looking forward to my experience with Best Choice Auto&Body. Will be sure to submit another review after everything has been completed.

Ti
Review №37

Sam, Steve, and Wayne are three hard working brothers who run a clean, reasonably priced auto body shop. I am new to the area and read about them on Yelp. The reviews were excellent so I decided to try them out. I am very happy I did and feel I have found my new auto body shop! They performed major work on my car in a timey manner. Sam consistently kept me updated on the progress and Im thrilled with the end result. This shop goes out of its way to provide exceptional service!

Ya
Review №38

I have never been the type of person to write a review but I MUST write one because this is absolutely the best body shop without exaggeration. I decided to give it a shot after looking at the reviews it had and I do not regret it at all. The customer service is great. Steve and Sam mainly took care of my car and they are very knowledgeable helpful. Steve ALWAYS kept me informed about where he was with my car and they left my car absolutely spotless and looking like it came out straight out of the dealership again! They are very fair with their pricing and they tell you EXACTLY what your car needs. Very honest about everything too. I will come to them if I ever need my car fixed again and will definitely recommend them to anybody that ever needs body work done on their car. Truly happy that I found this body shop and with the results. Theyre the best!

fi
Review №39

When I was hit for the first time, and told to find a shop, I looked at all reviews below and hoped for the best. And wow. It was the best experience I think Ill ever have.Not only were they communicating with me when the repairs needed extra time, keeping up with the claims adjuster, but they went out of their way to make my car (2005 corolla) just LOOK better than when it came in. They cleaned and buffed my wheels/rims and headlights. Looking at it from the front, its almost a brand new car. They also put back on my side mirror, which had fallen off at a different time, not related to the accident. This was really important to me, because Ive never felt comfortable asking for help. As a woman that can be hard walking in to shops and not being led into paying too much. I felt truly appreciated as a customer (though it was all paid through insurance) and will come back for all my work. They were sincere, quick and matched colors perfectly!This is absolutely the BEST CHOICE!

Do
Review №40

It was a cold day, and I had just been hit in a parking garage. I must say when I initially came to get a quote I was blown away by the customer service received from Sam. Mind you, it was the 3rd body shop I stopped by that day for quotes. Sam introduced himself, came outside, took multiple photos, and explained every little detail that would need fixed based on initial review. After speaking with the other insureds insurance company they asked if I had a shop in mind, and I chose Best Choice Auto & Body. Why, because of Sams customer service & genuinely wanting to help. He kept me informed, worked with the insurance claim, and went above & beyond all expectations. I truly appreciate him & this shop, and will refer people here until the day I die. Thanks again, Sam!By the way, they are very reasonable compared to many others and do a fantastic job.

Bl
Review №41

A+ Great work! Sam was great! From start to finish there were no problems. He correspond with the insurance company for me. He found extra damage they didnt pay for, supplemented the claim, and fixed it for me without delaying the process. Great communication and the work looked great. The insurance paid for aftermarket parts, but Sam went direct to the dealer and used all brand new parts. These guys really care about the customer and I highly recommend them.

Ro
Review №42

I’m a huge fan of these guys. They’ve always shown the utmost integrity & professionalism. Quotes and repairs always more than reasonable. Highly recommended!

An
Review №43

Our car front fender was hit by another driver, and the other parties insurance was slow to act; but, when we turned the car over to Steve, at BEST CHOICE AUTO we didnt have to do anything else. He took care of the insurance contacts, explained the job and the insurance, and did exactly what he said he would do. A new fender was put on, with perfectly matching paint and stripes. It looks great!The drivers door had a scratch that had been spot painted, and this was gone--repaired and painted too.When we picked up the car, it was VERY clean and shiny, inside and out--another nice bonus. We were very impressed with the honesty and integrity of the folks at Best Choice Auto & Body.

Ch
Review №44

I couldnt recommend a better business for your body work and painting needs. Also, Steve was very informative and fair on pricing. They painted my 1972 Ducati motorcycle parts and Ive received plenty of compliments on the quality of the work. Simply put, these people are expert professionals!

Na
Review №45

Absolutely recommend. Car body estimate by Insurance was third less than what it cost to repair the complete damages, and they justified it very deftly with the Insurance Company. Found other unrelated issues and completed all the work flawlessly. Also did a week later inspection. Wont hesitate for future work.

Te
Review №46

I just picked up my wifes car from Best Choice and my wife is extremely pleased with the repairs. She told me that she feels like she is driving a new car. I am extremely pleased with the price and Steves willingness to exceed her expectations. I would recommend Best Choice to my friends and family.

Al
Review №47

Best Choice Auto & Body is one of those rare mechanics that you can trust to always do a great job. Prices are very reasonable and they will not tell you that you need to replace parts like other mechanics. They have serviced my car a number of times, and I have been satisfied with their work every time. Steve and Sam are very nice and easy to talk to and will give you great advice.

Ma
Review №48

Excellent place to repair your vehicles. People are easy to work with, timely response, and quotes are reasonable. Best customer service. Repair work is superb and they put the effort in for customer satisfaction.

Ke
Review №49

I have used Best Choice for over 20 yrs. They produce the highest quality work for a reasonable price. Numerous times Best Choice has saved me money by buffing out scratches when they could have charged much more to replace or repaint the part. I totally trust what they recommend. They deliver the highest quality work in a reasonable time. They are easy to work with and very responsive to calls and questions. I would never go anywhere else, and have recommended dozens of individuals, all of whom, have had a very positive experience.

Ai
Review №50

They are great workers and get to the point. Honest men in there, and if they cant do a job such as an alignment, they will refer to you to other locations that will know how to get the job done properly and wont mess around with my car. They wont act they know something if they dont, they again will be honest and tell you what is best for you and your vehicle. I recommend this shop. Thanks!

Pa
Review №51

UDPATE: I was able to get an update from Steve and I know have my car.It took a while to get the work done, but they did a great job on my car after being in an accident and they even touched up some areas on my car to look nice without extra charge. Ive had the car less than a day so if anything changes Ill let you know but my car looks good as new and from what i hear they did what was best AND did so while keeping the insurance company from totaling out my car.(+): Great work, Steve is nice and thorough, went out of his way to do the small extras that make a big difference(-): communication was not always timely or proactive; may take a while to get the work done, but i had a rental paid by car ins so i at least had a way to get aroundthanks guys!

Ro
Review №52

The owner was nice enough to walk me back to my car while they were working on it and showed me exactly how they were going to fix it. Not an easy repair and I bet I could get close after hearing him talk about it. Family owned for a long time. Highly recommended, very reasonable and made my car look like new.Thank you Steve!Robupdate: This is my third fix at Best Choice Auto & Body - I was forced to use another body shop last year (father-n-law hit me and paid for it so had to use his shop) so have a recent experience to compare them to now.. Best Choice is still the absolute best in town - the service, time and final product of the other shop was terrible. Best Choice is very trustworthy, timely, and 100% restoration each time I had to bring a car in. Steve continues to have an open door policy and will walk you through how and why they do what they do while standing over the car pointing and talking. Ive sent my boss and my brother here for work on their cars since my first review and each were ecstatic with the time, price, service, and product.Thanks again Steve!

An
Review №53

I am very impressed by Best Choice Auto and Body . Honest, reliable and skilled at what they do. I have had very positive experiences with their service anytime I approached them. Recently, they fixed my car after an accident and it drives just as before. Their prices are transparent and very reasonable. And to top it all, they have excellent customer service. They keep the customer informed of the problems and choices that they have. I would recommend their services to anybody.Cheers.

Em
Review №54

Im super behind on writing a review for this place, My apologies for my procrastination! Im not sure Ive ever posted a review about anything online but always seem to read reviews about everything! Since I had no idea what I was doing or where to start looking for an auto body repair shop, reading reviews is exactly how I found this gem to begin with! However, I know in my research I called one other shop and the wait time to schedule me to bring in my car for an estimate was like 2 weeks out but when I called here I spoke with the owner, Steven and it was simple for him to accommodate a time for me to come in for an estimate within 2 days of me calling and also spent a good amount of time with me on the initial phone call going over everything and explaining how the process works etc. I felt very comfortable speaking with him and felt a sense of relief. Brought my car in for the estimate and got everything set up to drop it off. I dropped off my vehicle and was going to get a rental from Enterprise up the street and was offered a ride from his father who was also at the body shop but had already contacted Enterprise and they were on their way to pick me up from the shop. ( I just thought the offer for the ride was an added convenience that probably wouldnt be offered by other body shops) I believe the time frame I was given for my vehicle to be repaired initially was 2 days unless other things were found that couldnt been seen until they got in to do repairs. Ended up finding more damage but after all the repairs ended up taking less than a week and I wasnt able to pick up my car for like 2 days after the repairs were completed anyway due to conflict in my work schedule. The night I went to pick up my vehicle Steven was their waiting on me after closing time and was so nice and helpful! He went over everything he repaired/replaced etc. my front end of my car was brand new and looked amazing! Not to mention the added touch ups he did on my car that had nothing to do with my accident. Seriously, Im not a person to write reviews but this experience has compelled me to do so even if it is 6 months later! Lol you will not regret taking your vehicle to this body shop and your car will look brand new again, amazing work! I also referred a friend recently who got her vehicle repaired here and paid cash for her repairs and she was treated the same way I was and said her vehicle looks brand new too! Thank you Best Choice Auto & Body, the world needs more places of business like yours!!!!!!!:)

Lo
Review №55

My experience at Best Choice Auto & Body was exceptional in all areas. The service and communication was terrific and timely. The pricing was very reasonable for the work that had to be done. We got a Rental Car for our daughter and it got a small egg size dent over the wheel well while her car was in the shop. Steve personally took care of this issue for us although it was not part of our claim on our daughters vehicle and he did not charge us for this minor repair! The work that he did on our vehicle was great and he went above and beyond to make certain that we were satisfied. Best Choice and Steve had made a customer for life. We will recommend to anyone who needs body work or general auto repair.

Ev
Review №56

Good service. I have been taking my cars to this shop for over 20 years. They are very honest to what need to be fixed with reasonable pricing. I would strongly recommend to bring your car to Best Choice Auto & Body.

Bl
Review №57

Great overall experience dealing with this shop. From start to finish they make sure you are in good hands. This is the most honest body shop I have ever worked with.

Je
Review №58

I have been going to this shop for nearly a decade now and I have never even considered going elsewhere for any sort of vehicle repairs. They have a full team of trustworthy individuals that are well trained and have a vast knowledge base. Steve, Wayne, and Sam will take care of you no doubt. My entire family goes to see them for any problems or accidents that may happen. To call this shop anything but trustworthy, reliable, and morrally sound, is simply a lie.

Da
Review №59

I have used Best Choice Auto for over 20 years. They are the best. Not only they do a good job with reasonable price. More importantly, you can trust them. In couple of times, I were told to have oil leaking issues with my Accord when I had the oil changes in the dealers place, or being told of other issues in the other car shops. I always brought my car to Best Choice for their opinion. Often, they not only told me that statements were not true, but even took the efforts to uplifted my car and showed me what they saw and why the statement was not true without any charges. If they want to, they can easily make money from me by simply confirming the issue and pretend to have it fixed. But, they chose to be honest to protect their customers best interest.I wont go to any other places to fix my cars. The Liang brothers have me as a life time customer.

Ba
Review №60

I was involved in an accident couples of weeks ago. My friend recommended Best Choice Auto to me. I called Steve and he was very kind and helpful. The insurance company towed my car to the best choice auto and it took quite a few days for the insurance company to figure out the total loss. Though the car was not repaired at the best choice auto, I do feel Steve is very experienced and cares about what the customers really need!

Am
Review №61

I think this place definitely lives up to its name. The staff was very friendly and caring. They were thorough and honest about their feedback in fixing my car. I also saved a lot of money that I wouldnt have elsewhere. Going to any autobody shop makes me nervous sometimes since I am not sure what will happen to my car, but these people are very trustworthy and I felt comfortable handing the keys over to them. Overall the experience and service was excellent!

Jo
Review №62

This was literally the BEST CHOICE I made for an auto body shop! Steve is great! Keeps you in the loop! Knows what he is talking about... The staff is great! Very friendly! Aside from that.. My car looks and drives GREAT!! Thank you all!!

Ri
Review №63

I read the Yelp and Google reviews and was excited to see that this place had such great reviews, but then to experience their high level of customer service for myself was so exciting! I live in McKinney and there are good body shops but I will always use these guys from now on. A friend recommended Best Choice to me and I am so glad that I took his recommendation. Steve, one of the brothers, did a great job going over everything with me, keeping me updated and then taking care of things on the car that I didnt even ask for help with. Example, we had left a wet receipt on the passenger seat and the ink had bleed onto the leather. I didnt even show it to them, but when I picked up the car from its hail repair I noticed that it was gone! Wow, these guys are really good.

Yi
Review №64

I would say Sam helps me fix my car in no way I could find any other place in DFW area. He was also honest in making suggestions based on where I am and what I can afford. As I need my car to get around, Sam managed to fix my car in only one day, which was a big favor for me. Will always come back to Sam in the future if I need to fix my car.

Ro
Review №65

I cannot praise Steve or his wonderful technicians enough. They were helpful every step of the way, took time to explain each issue and got my beloved car into perfect running order. I could not ask for more honest, or fairly-priced mechanics.

Ma
Review №66

Steve is the greatest body shop owner I have ever met. I have been dealing with body shops for 10+ years and when it involves Best Choice, the headaches are out the window. Steve makes the process extremely simple. I will continue to use them for all of my needs, weather it is auto body repair, mechanical, or adding accessories to my rides. They will get the job done right!

Er
Review №67

I would highly recommend this place. I felt like Steve had my best interest in mind when dealing with him. Awesome guys working here running a fair and honest business.

Br
Review №68

I highly recommend Best Choice Auto & Body to everyone. They did an excellent job repairing my Chevy Tahoe after an accident in which a wreckless driver plowed into me. Steve, in particular, went above and beyond in dealing with the at fault parties insurance. They were low balling me, he got them to pay up. My car looks great.

Da
Review №69

I had an accident that made some front end damage one rainy night. My insurance agent recommended me to Best Choice Auto Body where I met Sam who has been in business for 28 years. This guy will not only do the job but he cares even about the brand parts he is ordering for you. Many mechanics and shops will cut corners on quality parts to increase their profits but Sam did his best to make sure I got quality parts at reasonable prices. This shop negotiates well with the insurance adjusters no problems here. The entire process was smooth and they even cleaned my car out making it look like the day I bought my car. Thank you Sam for saving me money and fixing my ride.

Ja
Review №70

Sam did a fantastic job ensuring the insurance agent didnt completely undersell on the claim. Insurance originally quoted us $900 for hail damage but Sam got everything repaired for $8k, including a hood replacement. He also got the insurance company to cover the deductible so no out of pocket expense! I will forever bring my car to Sam if I need work done.

Ka
Review №71

Its arguably the best experience I have ever had with my vehicles. Great service, great price, fast. Yes, its the best choice for your auto repair.

Ru
Review №72

They looked at my car and knew exactly what the mechanic before him worked on and corrected his work on top of what was needed. So very honest instead of a complete installation of a part they charged me for what was actually required. Dont look else where they are the best of the best and honest people. Couldnt recommend more.

Te
Review №73

My window mechanism broke in the middle off a Texas summer and the lovely people at Best Choice were able to help me asap. I was so lucky to find them as I couldnt wait with 4 kids in this heat. They are very quick and very fairly priced. I would recommend them to everyone.

Ed
Review №74

On two different occasions when I brought my vehicle in for collision repair, I was beyond pleased with the excellent work and service I received. It was refreshing to put my trust/faith into a business and not be seen as just a means to an end, I was seen as a person with a different set of circumstances. The staff was extremely welcoming and forth coming with any and all information linked to the repair of my car. Once the estimates and all the costs of the vehicle came into play, they worked hard to give me the best options and prices. Not to mention, once it was time to do the work they took their time but still did everything in a reasonable and timely manner. I absolutely can not say enough about Best Choice and the quality of work in which they approach not only the repairs and maintenance of vehicles but also the customer relationship aspect. I would absolutely recommend and endorse this establishment any day of the week and twice on Sunday. 5 Stars.

Je
Review №75

I got an estimate from Sam about my sons car that was hit by a hit-n-run from behind. He was incredibly helpful and I highly recommend talking with him. While I have not decided yet what to do, he gave me very helpful advice. He took lots of pictures and pointed out all the work that would have to be done to restore the car to before crash condition.

Ch
Review №76

Great experiences over the years with Best Choice Auto & Body. I first came to this business because they were right across the street from Texas Instruments were I worked. I soon found out that I had made a lucky choice because I found someone who would explain my options very clearly and not just try to make a sale. They are very good at letting you know how long the job will take and keep you updated if any issues pop up due to insurance adjusters, etc. They also stand behind there work which is refreshing in todays age.This is a family run business and Steve and the rest of his family seem to take great pride in what they do. I have had great experiences in both Body Work needed due to accidents & periodic Auto Maintenance over the years.

J
Review №77

Before finding this place, I went to Firestone to get my car checked out. They looked at my car and decided that I needed to have my left lower control arm and other various parts replaced, resulting in a grand total ~$1800. They said it was dangerous to drive my car in that condition, and stated that it was very possible that my wheels could fall off while driving. Needless to say, that was a load of nonsense, and Best Choice Auto was able replace only what was necessary at a fraction of the cost. They were informative and made me understand what was wrong with my car, and what needed to be done. Best Choice Auto knows how to do business honestly and they respect their customers. I highly recommend this establishment, and give it 5 Stars!

Ch
Review №78

I recently had my car in this shop to repair some damage caused by a senior citizen running into my parked car in a parking lot, and to fix a prior dent from a similar situation. The owner of the shop, Steve, gave me a lot of good advice about dealing with insurance companies. He was also very honest in telling me about the poor quality of a prior body repair done by Herbs. The standards of workmanship at Best Choice seem to greatly exceed those of many other body shops.I would totally recommend Best Choice. While I hope I dont need the services of a body shop again, if I do, I would not use any shop other than Best Choice.

St
Review №79

Love this place. Run by 3 brothers. I have neen going there since 1990. The always do i good job. They are very busy so be prepared to wait.

Mi
Review №80

These are the guys you want working on your vehicle. Honest, fair, diligent - sadly, qualities that are hard to come-by in this automotive repair industry, but truly describe Best Choice and how they handle business. My Grand Cherokee had a coolant leak and overheated on me and threw a battery light before taking it in to Best Choice. Not only did they diagnose the real issues and the source of my issues, but they went as far as driving across town to pick up a part to get my repair done the same day I dropped it off. When I came to pick it up, they showed me the faulty parts that were removed from my vehicle and where the part was failing, causing my issues. Havent had a single issue since. Very impressed to say the least.

As
Review №81

Honest, reasonable, and high quality results. I appreciate the attention to detail and making me feel as if I was family.

Di
Review №82

Steve was great. Only quoted what I asked for, kept it at quoted price and did an excellent job!!

An
Review №83

Sam Leung from Best Choice Auto & Body was the most experienced and best auto body guy I met. Upon meeting him, I could already tell he has the most experience under his belt. Very professional. Upon meeting at the front desk, he took his time to explain the car damage and accident situation to me (since im not a car guy) and has answers to all pathways of questions relating to insurance and vehicular damage. But seriously, dont skip out, they are the best Auto body I have come across so dont take it lightly. They have very reasonable pricing, and they will take care of you. Best Choice Auto $ Body, well... is the Best Choice!

Me
Review №84

I just got my car back and is perfect. Great customer Service. Steve has a lot experience, he helped me dealing with the insurance. He cares a lot about the customer. 100% recommended!!!

Zh
Review №85

Its really happy to know this place.Ive met a big problem, that another garage charged me 500 buck but did not fix it.Some garages are only think about money. Some repairmen only look at error code, and see the computer report, then decide which part to replace.But Steve is different. He consider what you worry about. Trying to solve your problems and save your money. He is really kind, helpful and professional.Although my English is very tough, I write this comment because I really extremely very thank him.

Jo
Review №86

I would like to give you ⭐️⭐️⭐️⭐️⭐️⭐️6 stars. I think this place it is one of the best place to do business with, good work ..Very professionalKeep doing a great job.Sincerely a friend.

Ra
Review №87

Just received my car back from Steve and his guys at Best Choice Auto. It looks and runs like new. Very impressed with this business. Thanks Best Choice Auto!

Mi
Review №88

The local Richardson TX Nissan dealer service center had troubleshot my car problem to a leaky steering rack and recommended I get it fixed right away. If I had left it alone, the power steering fluid my land on the catalytic converter etc. and cause a fire.I wanted to get a second opinion from Best Choice. They troubleshot the problem to a bad high pressure power steering hose. I approved the work and this saved me several hundred dollars (2X) versus Nissan.I recommend Best Choice for their unbiased opinion, professional and quality car repair work.

Lo
Review №89

Worse experience ever. I do not know why you got a lot 5 stars positive. Very bad service and waste a lot of time.

An
Review №90

Done great service. .service managers are really helpful.

Ha
Review №91

Recently I had met accident while parking, right side doors were completely damaged. I went to many auto body repair shops and then Best choice Auto & body (just to give a try), I am glad that I went there.Steve guided/suggested all possible fixes and rates, believe me I was really surprised, as for the same fix, in other body shops estimated 3x cost.He is really honest and tell you how your car looks after the work done for the fix you opt for.I got my car fixed, they have done great job, I am really impressed with Best Choice Auto & Body.Steve, thank you very much for your help.Guyz, you dont have to second thought if you need to fix your car. This is the best shop.

Ma
Review №92

Just picked up my minivan from the shop after a fender job.I am extremely happy with the service, although I could not get it done it as soon as I would have liked due to all the hailstorm damage jobs ahead of me. I would recommend this shop. Hopefully I do not have to do go a body shop again, but if I have to, then this shop would be first choice.

We
Review №93

They are so patient to explain all issues related to my car and my friends car. They are nice person to make friend with . I trust them.A nice place to fix ur car with lowest cost. I told everyone of my friend and the experience is amazing.

Li
Review №94

First ever auto body shop experience and it was SO stress free & amazing! Steve, one of the mechanics, basically walked me through the claims, repairs AND rental process-even though his job was just to fix my car (: He laid out facts, told me things to avoid that would have really gotten me (like dont take a rental car on the toll road!), pretty much laid out the path I was about to embark on when I called him after being referred by my brother & mother.Also, when I took my car in, she needed new wipers put on (which were in my trunk) and an oil change. She was also pretty dirty. When I went to pick up my car she had clean oil, new wipers and they were just finishing the detail and wash. They really took care of my car & me!Great Prices. Friendly & Calm atmosphere.

Ed
Review №95

My car was hit while sitting at a stop sign and had significant damage to the front end. I ended up going to Steve after a nightmare of insurance fiascos and a repair shop that did an estimate causing insurance to total my car. Steve looked at pictures and the estimate from the first repair shop and told me he thought he could fix the car for a reasonable amount of money. He noticed a double charge on the estimate from the first company and wisely suggested a couple of other items they did not suggest. From the moment I contacted him and told him the car was headed his way, he stayed in contact with me. He provided an updated estimate once the car arrived and had the repairs completed within a week and a half. I have been driving the car since that time with NO problem and it looks just as good as it did before it got hit!! I cannot say enough positives about my experience with Steve and his team. I have recommended them to others and they will be my FIRST stop should I ever need that type of service again!!

Ro
Review №96

The worse experience ever, got my money but havnt fixed my car... They want to keep my car over night and do something that a lock smith can do in a few hours..on top of that they wanna charge me $391 for a radio they didnt install, saying its s 25% stereo fee...they are thieves..I would recommend you go somewhere else

Yu
Review №97

It is really the best choice for auto care!!! My friends and I came many times for auto problems. They are skillful and really helpful! Once my car broke down on highway because of bad bad bad service from Firestone, I took my car to Best Choice. They solve the problem without any charge! I am so grateful! Thank you!!!

Ab
Review №98

This is one of the few body shops that excel in customer service. Steve is a wonderful customer facing guy. He fixed my car, talked to my insurance company, talked tomy car rental company to get all issues resolved. The only thing I did was drop my car at his place and pick it up. Almost magic.

Ka
Review №99

Good service..****UPDATE****Just got my car back. Good painting work. Really impressed.

Br
Review №100

Best Choice Auto is the only place I trust with my car. They do excellent work while being upfront and completely honest about everything.

Information
19 Photos
100 Comments
4.8 Rating
  • Address:13680 Floyd Cir, Dallas, TX 75243, United States
  • Phone:+1 972-234-8199
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto painting
  • Auto repair shop
  • Brake shop
  • Mechanic
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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