Very nice customer serviceMy vehicle is one the best vehicles I purchase.
I was looking for a cash car that was reliable and priced fairly. I found what I wanted at Autonet. Jorge called me immediately and answered my questions and set an appointment for the next morning. Joey was professional and friendly. He answered all of my questions honestly and I got a great car at a great price. He even allowed me to take a picture with the pink Mercedes (not the car I bought) for my April fools joke on my friends. If I ever need another car, I will be contacting them.
Everyone was great I was in and out and I drove off with what I came for .. Im very satisfied
Great experience - George was fast and efficient. Made the transaction happen in under 20 minutes. Quality truck at a great price! Thanks again.
I bought a 2011suv for 10grand with70 thousand miles on it knowing the sensors were out as we were told. Since then I’ve replaced the breaks a break rotor and caliper bled the system put new tires on it and now have to replace the catalytic converter because it’s gone out. Costing me 3 more grand, I haven’t even got to the sensors yet. I hope that afterwords it’sa reliable car but I still don’t know. If I were you I would stick with your local dealershipno one wants to feel unsure about a vehicle they just spent 10 grand cash on
My husband and I purchase a 1999 Dodge Ram 3500 Truck @ this place for $6000.00 cash because my husband was badly in need of a truck due to the fact that our other truck was down and we do hotshot so we goes to this car dealership on 7/16/21 around 5:30pm if thats what you want to call it. I call it a rip off so to make a long story short my husband purchase this truck cash at least thats what the owner told my husband it was cash but online it show you can put $1,200 down and $85 a month the truck had a lot of miles on it but the car fax was showing the truck was good no accidents. But a lot of owners Going by the car fax we assume the truck would get us by until our other one got fixed which we could wait on to keep from losing our contract and trying to make a good investment by having a spare truck just in case the one we just purchase start having problems. So my husband test drove the truck up the street and came straight back b/c we were already late for our route. So my husband purchased the truck cash and one of our route is Temple, Texas on the way back from Temple who would of thought 6 hours later the truck broke down and the oil ran out of truck so my husband call me I goes to meet him and takes him to purchases more oil $100 at a convenient store up the the street for this truck its late and he puts the oil in the truck and proceeded his route the truck was smoking so bad you would of thought the truck was on fire and we didnt even get a 1/4 of a mile and again all the oil run out the truck and spraying my 2019 Nissan Maxima with oil from me trailing behind him. We had to leave the truck alone with the our hotshot on side of the highway. The next day which was Saturday my hubby call the dealership George or Joey whatever his freaking name but let him tell it the owner name is Shon at least that’s what he told my husband whom the owner is lieing still. Joey George whatever had the nerves to tell him to put it in the shop and go say wasnt nothing wrong with it when he drove it from the auction. But Im pretty sure that was a lie as well. So you take the liberty to rig this truck just long enough to get it sold and off the lot. We assume Joey would of made this right due to the fact my husband didnt even have this truck 6 hours after purchase before it broke down. They took our money knowing this damn truck was a lemon so we talking to an attorney rather we brought it as is because the car fax supposedly said different I hate that I saw this truck online and sent it to my hubby. My husband work hard for his money and try to give people a benefit of a doubt and would help anyone. We trusted these peoples to do right by us and our business cause my husband is a business man himself but I guess the saying goes never trust a use car salesman especially those buy here pay here. You can best believe what goes around comes around I didnt want to give not one star but it wouldn’t let me post my review without give it at least one but I only gave it by DEFAULT and I be reporting this to the BBB as soon as possible!!!!!!!!!!!!!!!!!!!
I’m incredibly happy with my car purchase. George was professional and courteous. Overall amazing experience. Will definitely recommend. Thank you!
George was awesome! Honest, up front but very helpful as well. I highly recommend anyone looking for a great quality vehicle to come see George at AutoNet!
Honestly we’ve been looking for a car for the past few weeks I’ve just recently moved to Texas, and I’ve never had better service. Auto net is Quick, and produces reliable cars! We were in and out in a matter of 15-30 mins. I’m very satisfied!
We blew into town to help my daughter find a car. We only had a day to do so. George and Joey were so helpful and professional. We were in and out with no pressure. I can honestly recommend these guys.
I really hope I get my car cool people
Very dishonest practices went there for a used Honda Civic told them there was a couple concerns and they said that they would fix them before we took it home one of which were AC they apparently dont know how to repair things and do minimum to know repairs never did an oil change before we took it nor did they actually fill the windshield wiper fluidwas told the tires were 100% fine and we would have four to six months left of tread that was false I actually was told later on after getting a flat on the way home from taking the car back to our please that we actually would need at least four tirestried calling them and conveniently the person that sold us the car was not available was told that we would get a call back never got a call back this place is a scam stay awaythey have the car for over a week before we took it home to do the proper maintenance oil change tire check fixing the AC and none of that was done properly or at all by the way the AC cut out on my drive back to Arizona Midway very upsetting very unprofessional very untrustworthy usually when you shake and you give your word it should mean something this place their word means nothingRead the responses through text all they do is push blame and take no responsibility and then after the fact offer a warranty then turn around and say call the lawyer they were never going to offer a warranty there are a bunch of lying conniving scanners take this warning and stay away its funny that they only offered a warranty after I said if theyre not willing to remedy their mistake and fix what was not done correctly in the first place I was going to a lawyer then they offered and then they took the offer away when I threatened to go to a lawyer funny how that works only offered it to save faceits funny as well when you read the other reviews every time something happens they always have an excuse of why these things happen one review said that somebody died this time it was shes having a baby so she wasnt in its always somethingYou can tell mostly all these good reviews are fake if you look at all the negative reviews compared to all of the good reviews its clear they dont have hardly any selection and the cars that they do have selections for are completely like they just got them from an auction junk location buyer beware will rip you off at somewhere down the lineThings that went wrong not even 3 days after purchase updated after repairs on 7/11/2019Needing for new tires ✔️ costed me almost $300Needing a new AC compressor ✔️ costed me $1070 had to replace the whole AC systemNeeding to secure windshield ✔️Needing new fluid for the windshield wipers ✔️$6Turns out I did need an oil change ✔️$39.99Need a new hood due to extensive rust damage that was painted over ✔️$130Needing transmission repaired ✔️$2000Needing the AC recharge due to overcharged✔️ included in the AC replacementTotal repairs done $3,545,99Almost as much as I paid for the car these are actual repairs that just got done not even a month after buying the car judge for yourself is it worth being ripped off by these people having to get repairs done that should have been done before selling a vehicle on top of everything they say as is but if you go to an actual dealership all these repairs that were done would have been checks certified and more than half of these would have been repaired before being put on the lot before being sold as is these guys literally did none of that the mechanic that I went to said that this issue with the AC and transmission wer clearly an issue well before I purchased it so either their mechanics are crooks and they went along with it or dealership is so clueless either way I would extremely advise anyone looking at reviews to look at all of the negative reviews and pay more mind to those because after my experience Im kicking myself from not basing my decision off of the negative reviews more so than on positiv all of there 5Star reviews are fake reviews look at my photos I just updated on 11-6-2019
Terrible customer service. Guy wouldnt even let us walk around and take a look at the cars. Basically handed the computer over to us to look (Which I can do at home). Seemed very stand offish. Did not feel comfortable at all.
We went to Autonet to look at a vehicle advertised. They offered a different one that we purchased. They said it had just had the oil changed and was inspected. When we got home, something underneath fell off and liquid was everywhere. When we went back to them, one manager was screaming at my husband that he didn’t know why a man would let his wife and daughter go there to buy a car without him. They said they would fix it but wouldn’t pay the place to fix the true problems. We were not made aware of the issues they had to have known about and they wouldn’t fix them. I would NOT recommend this place to purchase a car.
Joey made my car buying experience easy and everything went smoothly. He went above and beyond to provide exceptional customer service and treated me as if I was his only customer, which was never the case. I will not hesitate to refer anyone in need of a vehicle to this dealership. I was always treated with respect and courtesy and given all information up front.
George from AutoNet took great care of me! I went from walking by faith to driving by faith. Thank you all for helping me get a car 🚗
Time line 2/10/18 to 8/11/18 Upon purchasing the vehicle that heater had went out autonet had agreed to fix the heater the following week we took it to their mechanic we were then informed that the heater would cost us $400 autonet. Would only pay 100 whole dollars. These guys are lying typical car salesman. It has been six months since I purchased my vehicle so I waited to write this review. I personally found them apprehensive, unapproachable, and very untruthful stay away from this place. Most of the cars just come from auctions so theres no telling what the hell youre getting. Dont ever let them tell you there guys will fix it total rip off.
I purchased two cars from Auto Net in 2020. When I called to possibly sell back the second car we had purchased in November 2020 as my son who drove the car passed away, I was told by Joey he would call me back. After 3 attempts and no call back, I gave up. Their customer service is lacking.
Purchased a good car at a great price for model, and condition. Paperwork process was quick and easy. They answered all our questions and we’re very helpful. Never pushy or pressured us to buy. 10/10 would recommend.
MY HUSBAND AND I WOULD LIKE TO THANK GEORGE IN HELPING US WITH THE PROCESS OF BUYING OUR VEHICLE. GEORGE WAS FRIENDLY AND COURTEOUS. WE HIGHLY RECOMMEND AUTONET.MERRY CHRISTMAS!!!AND A HAPPY NEW YEAR!!!
George sold me my Saturn Aura. I love this car thanks man
Jorge has been great to work with -- no fuss, easy going, nice. Very straight forward and made this used car purchase a breeze. Def worth coming to this place, checking it out and ask for Jorge.
Do not buy from these guys. Everyone is so nice and very friendly, but they will lie to you and sell you a car knowing it has issues. I bought my ‘new’ car from Joey (who cannot be trusted), & brought it home to have the check engine light come on not even a week later. I now get to spend $1,500 on services? Expensive lesson learned on my part for sure, but no one else should have to experience this type of deception. Go somewhere else! Not worth it.
George, was very exceptional, and took the time to work with us. George helped with all our questions, and wasn’t pushy on trying to sell us a car; we didn’t want. Definitely, recommend this place, and George to help you drive home in your dream car. Thanks, for the wonderful experience, and your great customer service!!!
I had a great experience at AutoNet. We bought a 2014 Mini Countryman that was very clean. I appreciated the free carfax. We were in and out in around 20 minutes. Easiest car buying experience I have ever had. George was very professional. Highly recommend.
They just do plain false advertising. They have a truck with bad engine, bad transmission, bad tires and bad radio that they don’t disclose on their advertising until you get there. BAD, BAD !!
Great experience at Auto Net. Jorge made the process quick and easy and the Jeep we purchased was exactly what we were looking for! Thank you!!!
Attention dont listen to the negative reviews!!!!I purchased a 2005 Mercedes-Benz ML 350 in April 2020.I have not had any problems with my car it is awesome. It was in great condition inside & out.Thanks to Jorge & the team. I highly recommend this place for all your car needs. Thanks for my Mercedes Baby Thats what I call her.
Joey was a amazing dealer. Great deal, amazing people, very friendly atmosphere. Best customer service in a dealership Ive seen in a long time.Definitely will be returning for our next vechile.
I recently purchased my first car here and I would definitely reccomended this dealership. George made the process of purchasing my vehicle quick and easy, all while being welcoming and friendly! I’m greatful that he was understanding of my situation and happy to help me out. The staff is very nice and I’m glad I gave them a visit!
Great experience with Autonet! Been searching for an economical car for work cause I drive 100 miles a day. We drove 3 cars and I couldn’t decide. Joey was hustling back and forth to bring cars out for me to test drive. Finally decided on one and Joey gave us a deal we couldn’t refuse. Great customer service! I highly recommend checking out Autonet for ur next car purchase.
Website is intuitive, customer service is quick to respond, things seemed very straight forward- thanks for your assistance!
Went to AutoNet after speaking with Joey online about a particular vehicle I saw. Was greeted & assisted by George, he went over & beyond what I had expected. His customer service skills were by far the best I have encountered while shopping for a vehicle. I will definitely, without a doubt refer him to family & friends. Who knows I may be back myself!! Great job, & thanks for everything!
Bought an 2009 Cadillac STS for a great deal, knocked $500 off price, plus fixed some minor problems I had before driving off the lot. Love my purchase. Can’t wait to soon buy my next car
I want to thank Autonet and Joey for assisting me in the purchase of my Subaru Legacy. The car ride and drives great couldn’t be more impressed with the condition of the vehicle even though it has higher mileage, I am extremely happy. Again thanks for the great deal
George sold us a hyundai! Good customer service!
Autonet was good their team is amazing George and joey excellent customer service would recommend to anyone
This 5 stars go to Jorge Hernández! Very nice person. He answered all the questions. He worked extra hard to give us the best options. And even helped us saving!
THE BEST CAR BUYING EXPERIENCE IVE EVER HAD! I PURCHASED MY VEHICLE WITH THE HELP OF GEORGE. HE WAS VERY PROFESSIONAL, DID NOT MAKE ME FEEL RUSHED OR LIKE I WAS ASKING TOO MANY QUESTIONS. HE WAS VERY HELPFUL AND MADE THIS PROCESS SO MUCH EASIER, I AM DEF RECOMMENDING ALL FAMILY AND FRIENDS HERE! I CANT SAY ENOUGH ABOUT HOW GREAT THIS PLACE IS. IF YOUVE THOUGHT ABOUT BUYING FROM HERE THIS IS YOUR SIGN, DO IT!!
Thank You George for helping us get a new to us car so fast. No problems. Less than an hour. Youre so friendly and courteous. Great advertising and great prices.
Very nice guys to work with!
This place is a hidden gem. They had what I wanted and they do good business. Just got a new ride from there a couple of days ago. Joey made the process easy and everything went smoothly. I will more than likely buy again from this place.
Came in to Autonet and met George today. This man is extremely friendly and knowledgeable. He went above and beyond to help us get the car we wanted. Financing was easy and fast. Thank you George for everything.
I worked with Joey and he was awesome and very prompt to respond. Got a great deal on my dream car! Check em out!!
Jorge sold me a great car, very good customer service
Big time scam alert. please save your dollars and go elsewhere. much like the other reviews — they have made promises that don’t deliver, lying about any and everything just to get a sale. not worth the thousands in repairs you’ll end up spending.
George was great. The car matched the pics and its fantastic. I will definitely be back.
My friend purchased a used car form here and the NEVER showered her the UCI (used car inspection) or disclosed the issues with the car they were unwilling to fix before selling. With in a month of having the car she was stuck with a 1,500 service bill for an issue with the engine that SHOULD have 1) been fixed before selling 2) been disclosed to her.Personally would not buy a car from this place. They were even unwilling to right the wrong and help with the service cost.
Had a good experience purchasing my wife’s Volkswagen Tiguan. I appreciated not being pressured; the salesman Jorge was very helpful in finding a vehicle that met my criteria. I shopped around for over a few weeks, and they had the nicest prices by far.
Joey was very attentive. And although I made no purchase today. Maybe in the future when I aquire more funds we will do business.
Very easy to work with and very good inventory.
Bought a nice wrangler for a unbelievable price, very helpful and got the car I wanted thank you Monika!
They had the car that i was in the exact same condition they advertised. The test drive was great. The financing took 15 minutes and i was out of the door in my new car!
We had a great experience at Autonet, they made sure we got the best deal and met all of our needs. Our sales guy, George was very professional and made it less stressful on us! I would recommend them to anyone!
If you sell a lemon you should make it right, even if it’s unintentional.
Thanks George for selling me my new car at a great price!
George was awesome during the deal! My grandmother needed another car and he worked her a great deal. There were somethings wrong with the car that we were promised would be resolved and two weeks later we still dont have an update, nor have we received a call back. It started off great, but it isnt going so well on the continuous customer service.
Joey did an amazing job helping me find and purchase my dream vehicle. I would recommend Autonet to anyone that needs a quality vehicle. Ask for Joey.
George was top notch. Professional and courteous. Fast service. Definitely recommend anybody needing to buy a car or truck comeTo auto net.
Customer service and skills are great at this dealership, sold me my 2015 Chevrolet TahoeThanks Joey.
Nothing but positive things to say about my experience with Autonet. Joey was excellent, Ive been driving my miata for about a month with no issues.
Horrible customer service. My husband called about coming to look at a specific vehicle. The guy hung up in his face mid sentence. After looking at his Facebook reviews. That is the best thing he could have done.
The staff was friendly, courteous, and helpful. Im very happy with my purchase. I recommend AutoNet to a few of my friends and family! Thanks Jorge for getting me right
Friendly service. They go above and beyond helping their customers. I love my car!
Jorge, assisted and sold us a great Dodge Ram vehicle. No long wait time, paper work ready. Highly recommend.
Jorge sold me a great car!
Thank you George for doing an appraisal and being very accommodating during my visit here at AutoNet!
They will sell you a car that doesnt work and then yell at you when you try to get them to fix it. Just go somewhere else. If you want proof of how unprofessional they are, look at how they respond to one star reviews.
Horrible customer service here called the day before from another state rented a vehicle to go down there to purchase a 2008 c350 to be told that someone put a deposit down that didnt have the money to purchase car when I was ready to pay cash full price with money in pocket take your business elsewhere
Just bought a car here and had an awesome experience. The staff were friendly, courteous, very knowledgeable and helpful. The have a great selection. Im very happy with my car, super nice and clean Mercedes !! . I definitely recommend AutoNet to all my friends and family! By the way, George was awesome!!!
George was very helpful. I am pleased with the service we received and very happy with my new to me suv!
Bought a Volvo there and I was really happy until it caught on fire 5 miles from the showroom. I had to leave it in a parking lot. I returned to the showroom and there was no consideration of returning my cash. They gave me a choice of 2 vehicles to replace the crazy burned Volvo I had purchased 20 minutes earlier. A Toyota Highlander or a station wagon of some kind. Not a great experience. I took the Highlander. Lots of vehicles on site. Some look great. My experience was bad and surreal. Yours might be better. Pretty low chance yours will burn leaving the lot.
Had a great experience buying my 2016 Kia Sedona from Autonet, thanks to George. He was very friendly and patiently answered all of my questions. Made the process of buying a car easy and transparent.
Great service, quick and easy! Awesome car selection, thanks George!
Great experience with them! Helped us walk through all the numbers, breaking them down, ensuring our confidence on our purchase!
DO NOT do business with this place. Bought a car for my daughter who is a young mother of 2. Was told that if any issues arise to contact them. Well less than 2 hours driving off the lot(530pm) the AC went out. Contacted them IMMEDIATELY and was given the run around for a week. And finally told that their mechanic can not fix the issue to take it to a mechanic they work with. Once issue was fixed they refused to pay for the repairs and left us to pay the mechanic to get the car out.It’s sad in these times that their are folks out there trying to get over and rip off hard working people!
After being there for a while and getting approved my husband was told that the owner did not want the remaining 5k going to the bank, in case something happens to the truck...mind you, he was putting 9k down. So you run his credit and get him all set and then change your mind? Id be willing to bet that truck has issues. Oh! Then after hes already home they called him back and say that the owner changed his mind...again. What the heck!? How on earth do you stay in business? After reading all of the awful reviews I guess I should be thankful that we dodged a bullet.
This place has no business selling cars at all. Extremely incompetent from sales to the so called mechanics. Bought a truck from them last year and was told by two different people that all the fluids were topped off before I left. Almost made to Gainesville when the motor blew up because there was no oil in the engine. Anyone that gives this place a rating above one star works at the dealer. Truck still has blown motor and has been from a hour after I bought the thing. $18,000 to fix it.
Excellent customer service! The staff were very patient with us, informative and helpful, they did great job in meeting our needs.We would definitely recommend Autonet if you are looking to purchase a car.
George sold me the van & made sure I got a great deal. Thanks so much !
My hubby and I just purchased a car for our daughter. Go and see George people. He is AWESOME!! We were definitely taken care of. The easiest process ever. Thank you George!!
The service was great, they even stayed open a little late so I could go back with my husband to view a vehicle. Then stayed later because we bought said vehicle. We did have a few issues with the car once we got it home, but hey, it was a 2002. So nothing awful and nothing the fault of the dealer. Overall a decent experience.
Don’t go to this auto shop they took advantage of two women and lied about a car being in great condition !!!! THEY ARE PUTTING STOP AND GO IN THE CAR THEY KNEW THE CAR WAS OVER HEATING DO NOT GO
Recently purchased my vehicle from Autonet. I worked with George, he was fantastic! Would highly recommend!
I recently came to autonet and purchased a car a few weeks ago and jorge was very helpful and had good customer service, will definitely recommend to friends and family
George helped us out today and let me tell you I am so pleased with his service. I am so thankful for him today!
Great place to sell your car the people here are very friendly and the process is very fast we are out in 5 mins
Come see Roger! Easy to work with.
Jorge was very easy to deal with. I got a great car for a great deal thanks a million your the best!!
George helped me with a truck purchase and he did a great job.
Great experience they was good car run great... Great working Joey
George was great sold me 2010 Lexus RX 450
Had a great time...car was ready, cleaned...drove smooth....car sales Jorge treated me outside....purchase took less than 30 mins.
Cars all inside. We wanted to look and drive Challenger. Salesperson said no since the weather was not nice. Your loss!!! We bought elsewhere!!!
George helped us out and it was a smooth experience.
My fiance purchased a car for me 6 months ago from this place. I had another car so i barely drove it(2 months out of the 6). During that time, Ive had to have the waterpump and radiator replaced. Let it sit up for a month and now it shows NO oil in the car but the oil pan is soaked. Just got a quote and the mechanic said it was junk that they washed off the motor with a hose. Now i need a new engine. $6500 just for a shell of a car. Do not do business with them! Also, i found out the key lock was broken when i had to break into the car after the battery died. I guess they knew we would rely on the key fob. I shouldve known something was off when they mentioned that others have tried to sue them after purchasing one if their cars.