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AutoBay Dallas
11220 Grader St #500, Dallas, TX 75238, United States
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AutoBay Dallas
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ta
Review №1

Got all four of my wheels and tires replaced here a week ago. customer service was great, it was quick and easy and done professionally. Im loving my new rims. Im definitely coming back, especially for the unbeatable prices!!

ky
Review №2

This place is awesome. I got new rims and wheels put on my car and they did an amazing job, they are quick, efficient and had great customer service. 10/10

Au
Review №3

Great Place, I have had much success here!

Di
Review №4

Met Mr Tony, he did an amazing job on my bmw wheels, great price, communication and good customer service.

Le
Review №5

I have been thrilled with this place . I have always had great service and today was no different! They remembered me from my last visit and greeted me with a big smile. They got my vehicle back and quickly got me out if there! It was great as always! I highly recommend these guys!!!!

By
Review №6

Tony was awesome, very helpful in helping me decide on Wheels/Tires. I was aprehinsive after reading some of the reviews, but after two visits and nagotiating a price felt good about it. My car has never looked better, extremely happy!

or
Review №7

Had some 205/55/15 at an excellent discounted price, and only had 4 left in stock and they held them for me as I told them I was on my way up there. Something came up and I had to go up there later then I told them, and they still held for me. Was my first time ever going there and let me tell you, the shop is very nice, clean and you can tell its very well maintained. Customer service is top notch. Very friendly, helpful, etc, and you can tell they really care about their customers.

Ro
Review №8

This was one of the easiest and fastest auto inspections I have ever had. Owner was very cordial, no hassle, or hard sell to fix or repair something else on my vehicle. I highly recommend Autobay for not only vehicle inspections but he has a huge selection of beautiful rims for all types of vehicles.

Cy
Review №9

Súper helpful and nice. Was closed but still meet up with us. Very knowledgeable on wheels. Thank you

To
Review №10

Came here to purchase tires with nice rims. Be sure to follow his ads online to get discounts. This guy knows his merchandise and has a great selection for all vehicles. Hes willing to show you other competitive prices so you know youre getting a trendous deal. Super nice guy. Facility is clean and he gives you the same price quoted. No scam here. Trust this guy with your vehicle. He will mount on the spot for you. Be sure to use his service because he knows his business. Nothing bad to say.

Ni
Review №11

Easy and convenient. Smoothest state inspection ever, without much wait time. Place is very nice, clean and accessible.

R
Review №12

Facility is clean and modern. I was greeted with very nice staff and was in and out in less than 20 mins. Easy and convenient.

Mi
Review №13

Excellent customer service and nice clean shop. So they were running a sale on some 205/55/15 and only had 4 left and they held for me as I was coming from 40 miles away. Something came up and was not able to leave until later and they still held for me. They are very friendly and professional. Will do business with again.

iv
Review №14

This is one of the only places that I trust. Prices are good and the customer service is excellent and honest. After being in 3 auto shops and no one had the answer to the problem with my car. Came to Autobay and the car was fixed the same day. Really good place

Er
Review №15

Great service, great prices. Brought my boyfriends car in to get worked on after being overwhelmed at other shops. They made me feel comfortable, and I got the help I needed. Thank you!!

Co
Review №16

Love Tony at auto bay! He is very fair and always gives me a great deal. He is friendly and honest. They do good work and are wuick about it too.

Cr
Review №17

Very helpful and welcoming! Owner was very nice and helpful! Fastest inspection, do recommend and will be coming back!

Ne
Review №18

Really fast service, no wait in line. Cheap and best. Happy customer,, will come back again for sure.

Ra
Review №19

These people always honest and have a knowledge on all cars they are the best. Each and every time Ive taken my 328i BMW there for services i received 110% and the kindness that follows the services is remarkable. Im a customer that has faith in this Business & i share this information with all my friends. And I know you wi ll be a satisfied customers.

Li
Review №20

Great service! Bought a groupon here for a state inspection and showed up last minute. Didn’t even have to wait in line!

Ro
Review №21

Bought a nice set of M6 Gran Salon wheels for my BMW 335i Convertible. Great setup and perfect fit. The compliments keep rolling in on my car. Thanks Autobay!

St
Review №22

Fast!!great service.i will be back with all my services

Me
Review №23

I bought cheap quality wheels at a cheap price, so that experience was fair, but unsatisfying.Good selection of products at seemingly fair prices, and the salesman/owner will explain your options to you, but DO YOUR OWN RESEARCH. Writing from more than one occasion, he will sell you wheels that dont fit your vehicle like he says they will. Upon confrontation he did agree to full refund of the wheels if returned in the same condition.

ab
Review №24

Vary Good prices, excellent customer service. And the owner his nice, he will Work with you on prices.My experience with them has always been good!I would absolutely recommend this place to all my family and friends.And to anyone who needs, a fix for their vehicle, you can’t go wrong with autobay.Thanks Hamer!

ki
Review №25

I came to autobay and the manager was very sweet, very helpful with everything I needed and asked for. Autobay will be the place I get oil changes, tires, any care or anything that needs to be fixed I will go to auto bay. They have a dozen picks of tires, rims and anything not in shop they call and get it in for you I wish that more people came here because its the best place for your car.

B
Review №26

Great service, quality work. I have taken all 3 of my cars to get rims, work, and assesories. They always take care of me. Prices are always attractive, and they work to keep a smile on my face. Highly recommended.

Co
Review №27

Called in to ask about an inspection deal offered on Groupon. I was told to come on in. There was no wait time when I got there.I handed over my paperwork and keys, showed the Groupon deal, and sat in the lobby while my car was taken around the back. Around 20 minutes later, my keys were handed back to me along with the inspection results.I would definitely recommend AutoBay, and will be returning.

me
Review №28

Great staff and Amazing customer service. This is my second time being here and will recommend Auto Bay.

Jb
Review №29

Came from Roanoke, TX to look at rims for a suburban for a friend in Wisconsin. The guy showed us the rims, was offering a discounted price for cash. Has a fantastic display in the showroom, is extremely knowledgeable and made sure we are getting the correct product for our friend. He measured for us, showed us comparable rims and discussed the importance of getti g the correct merchandise . Im impressed and look forward to shopping from him in the future. Guessing i saved roughly 1/2 or more for our friends. He even loads them up for you. 5 star on customer service.

Jo
Review №30

The best autoshop Ive been to, and Ive been to a lot! Great product, even better service, and the best prices you can get. I am beyond satisfied!

JA
Review №31

I went to Autobay to get a basic detail and i was skeptical at first but blown away by the attention to detail and care they took on my BMW X6. Top notch all the way from the moment i called to schedule. Very friendly staff and didnt mind showing me what all was done. The door jambs, under the hood, not one spec of dirt on the carpet. They even shined inside my gas cap. I have returned since to get LED lights and various repairs as well as reffered friends and family and theyve shown them the same courtesy. Its very refreshing to have finally found a shop that i enjoy and feel like they earn my business.

Fr
Review №32

I have using them for years and they always do a great job. If you have any issue they make it right... Best place in DFW for Wheels and tires.

Dr
Review №33

Great, polite, highly efficient service. No waiting. Ill check here first with all my car care needs and of course state inspections. Thanks Hamer.

Ta
Review №34

Great service! Im big on customer service, Tony was patient, appreciate his good service

Sy
Review №35

The place is clean and the owner is nice. Did not take long. Waiting area is clean and prices are cheap. Will take my other cars aswell.

Ty
Review №36

They seemed really helpful at first. I bought a used tire from them for $35 to get me through the week. The tire got me to work, then blew out and I was driving on the rim. Probably because the technician did not put the tire on the right way. The tread on the tire was fine. I was upset, but I let it go. I called a few days later to get a quote on a rim (for my spare tire) and mentioned to him the tire and what had happened and he did not seem to care about the problem at all. He did not even answer to what I told him. He just went on about the rim. I WOULD NOT BUY ANOTHER TIRE FROM THESE PEOPLE IF IT WERE MY LAST OPTION!

Sa
Review №37

Hamer is the best!! I have been going to him for years for everything!! Wonderful pricing and even better customer service. Awesome place for everything under the hood.

Fu
Review №38

I went and it was a very nice place with excellent service I would definitely recommend it to anyone who needs some work done to a car. I would go another time just to talk to them as they are very kind and arent expensive at all.

Ya
Review №39

Honestly this is the best place I have ever been too they fixed my car and they’re prices are sooooooo good the workers are nice and help you with what ever you want ! The workers are very respectful and I kind want my car to break down again so I can go back!

Al
Review №40

Im not a fan of this place at all. He claims to have the cheapest prices in town but youre going to have to spend more than double the asking price because: 1. He wont be able to do the job and 2. He will not give you a refund. I had to take my rim to a reputable shop and fix the mess the owner of this shop made. Dont waste your time with this shop. Go to a reputable company/shop and save yourself the money and headache

LE
Review №41

Good Service..... Fair pricing.... and Great Customer Service

Ja
Review №42

Fast and quick inspection. Will definitely be back

Sh
Review №43

Great service and fast. Would definitely recommend.

Ju
Review №44

Auto bay is the best place to go anytime I have any issues I always come here tony is really nice and great with prices anytime I go anywhere else they try to rip me off because I have a nice car. I never have any issues with the work he does to my car Ive been coming to him for 5 years and I will never try anywhere else again if you want to save money and get the work done Right I would go to autobay

Ch
Review №45

The guys at autobay were very helpful and nice. Did a great job on my car.

ri
Review №46

I took my wheel to get it fixed there, the guy at the front desk told me they specialize in wheel repairs, so i left it with them.Got it back after the weekend, I was shocked to see the kind of nasty work they did, It looked just as if they just slapped some kind of Epoxy, JB-weld, or some putty stuff on the crack and called it a day.by the middle of that same week, as to be expected, the wheel starts leaking air again. So i take it back, they told me it would be ready again after the weekend.Picked it up, but this time it seemed like they didnt even bother to re-do it. or even touch it, they just applied this clear silicone stuff around the tire edges where it meets the rim.3 days later, it starts leaking again. this time wont even bother it take it back. waste of time and money.Just a heads up for those who are looking to get their wheels fixed, i would recommend finding another place.

Ho
Review №47

A bit off the beaten path but worth it. Prompt, friendly service. No wait for an inspection!

Ka
Review №48

Nice place, friendly staff, clean comfortable waiting area, fast serviceDeffinately recommend

Bi
Review №49

The owner was very helpful on getting my auto inspection completed in time

Vi
Review №50

No one to answer the call and not open in business hours, twice in one week. I do not trust them with my car, if they cant commit on their time listed. Take time and effort to get there to see a closed door.

Mi
Review №51

I appreciate the services i had received from auto bay i recommend that you people come bring your cars trucks motorcycle or what ever you guys need serviced i brought my car and truck for a oil change and the mechanic tpld me about more problems i was having with my car and showed me he didnt have to do that so i liked that part and the services was also fast and the waiting area is comfortable please come check out Auto bay in plano

En
Review №52

Have the best deals here best wheels out here good prices and the best things is that I came here they finally got the wheels I wanted so bad The BBS rims is awesome (: I cant believe they actually have it here damn best deals I got here great out of 10 A++ yall come visit here is the best place and better price yall have here

Ti
Review №53

Mr. Hamer is very very cool!!! He greeting me very warmly we had a great convo!! Will be coming back!!

Ki
Review №54

Run away! This guy sold me 1 cracked wheel and 2 bent wheels and now he wont answer or return my calls. Im $2500 in the hole because of this liar. If you do business with him you will regret it. He sells cheap merchandise and tells you its quality. Dont even go to his shop. Youre better off paying a higher price elsewhere so you wont have to regret it.

Kh
Review №55

Great service! Prompt, attentive and definitely worth doing business with!

Na
Review №56

Handled professionally by satisfying the need.Kudos!!

Br
Review №57

Hamed runs an honest business with quality products and installation. Its sad that one high maintenance customer can ralley all of his buddies and trash a good rating like this. You cant please them all.

Ri
Review №58

We work with autobay all the time, they’re great for quick visits and almost always have the things we need

To
Review №59

Sell mostly stock wells all makes and models Mercedes BMW Chevrolet Ford Great price owner is very cool.

Ka
Review №60

Great customer service, friendly staff and speedy service. I will surely be back!

To
Review №61

The guys at auto bay in Plano are very helpful and they are very well trained and know what they are doing I well be back for more work on my Chevy truck and send all of my friends to them for there repairs as well

Un
Review №62

This place basically likes to promise things that actually wont happen

Te
Review №63

The best tire shop I have been too they do systems leather upholstery nail removal tony a the man

Sa
Review №64

Best place in town. Large selection of brand and fast service.

Je
Review №65

Very amazing place to get what you need for your ride!!! Love it!!

Wo
Review №66

I was in search of rims for my Mercedes S500. A friend told me about Auto Bay in PIano, Texas. I drove from Harker Heights, Texas to Auto bay and bought the rims that I needed.I was very pleased with the service that I received. I would recommend autobay to anyone looking for wheels or tires.

Ti
Review №67

Awesome staffing, great help finding rims that are perfect for my car.. This is a must go to place for all your car needs.

Ja
Review №68

I had a great experience, friendly customer service, highly recommended

pr
Review №69

Great Place and service. good customer service.s.p

Jo
Review №70

Wonderful place to do inspection professional people.

Je
Review №71

Awesome, Hamer is the man! What a difference from other shops, this guy cares. If you have a car you care about take it here!

Sh
Review №72

A very clean facility with extremely friendly staff. I will certainly do business again.

ay
Review №73

Hamer is the most trustworthy mechanic I have ever met, he has never cheated me and always gave me the best deals possible while keeping my informed on the status of my car. I would recommend autobay to anyone who wants the job done right, speedy, and affordable. Edit: since I posted this I have had to get my car fixed and have gotten new rims and I couldn’t be happier. Hamer never fails to impress me with his low prices and quality products.

To
Review №74

Excellent, fast, and friendly state inspection. Thanks Tony!!

S
Review №75

Very clean facility; prompt service!

Ib
Review №76

This guy charged me $2999 when he was supposed to charge me $29 for fixing a nail stuck in my tire. When I showed him the receipt that he charged me the wrong amount he kept saying it was a glitch and my money will get deposited back shortly! Its been a week and it hasnt came back yet and he keeps ignoring my calls!

jo
Review №77

I wasnt able to buy the rims since they did not fit but he really made sure I was happy. Great place and if they get the right size I will do business with them.

Ad
Review №78

Great service and great pricing. Dropped my car off in the morning picked it up in the afternoon ready to go with no issues.

Ka
Review №79

I have been doing business with Auto Bay for approximately 10 years! The owner is very knowledgeable and I have recommended this shop to several friends and co-workers!

Da
Review №80

So good customer serviceFast and redouble pricesThe best selection of oem wheelsMercedes and BMWI will go back very friendlyThank you Auto Bay.

An
Review №81

Great customer service and good quality work well recommend

ja
Review №82

Great people great business great prices and then get your car in and out as fast as they can to get you rolling again

Tr
Review №83

Love this place! Inspection was quick!

An
Review №84

Very nice and clean establishment!!

c
Review №85

Horrible service. I try to return the rims im same condition and packaged the way i bought them but recieved the wrong lug pattern.i would rather go to discount tire that thos store. Garbage.

Hu
Review №86

So listen, not only was this man rude to me for most of my experience with him, when he couldnt fix one of my rims and i asked for a refund he just kept referring to the fact that I had store credit and there would be no refund he also got rather loud with me in the store.

ja
Review №87

The guy at the front, Hammer I believe? Told me a used tire was $25, when I drove all the way to his shop he quoted me $75 for a USED ONE!

La
Review №88

Very quick and friendly service!

Sh
Review №89

Great customer friendly service.

du
Review №90

Very friendly,good service,great prices

Ca
Review №91

His prices suck and hes a scammer . Cant even understand him sometimes. Dont recommend him

Sa
Review №92

So professional very will recommended.

Ke
Review №93

Straightforward and fast, thank you!

Er
Review №94

In and out nice and quick.

He
Review №95

Great service and friendly host

Ji
Review №96

Super fast and friendly!

D
Review №97

Bought a tire here and had a blow out a week later because of a faulty valve stem Owner didnt even care. Read the other reviews.

Er
Review №98

Busted a tire in the middle of 75. They got me towed, and got me the tires, and repairs I needed and back on the road in no time. Thank you!

Xy
Review №99

Good service.

Ed
Review №100

Good Groupon deals

Information
100 Photos
100 Comments
4.5 Rating
  • Address:11220 Grader St #500, Dallas, TX 75238, United States
  • Site:http://autobaydallas.net/
  • Phone:+1 214-484-1121
Categories
  • Auto glass shop
  • Wheel store
  • Auto machine shop
  • Auto tag agency
  • Auto upholsterer
  • Car service
  • Tire shop
  • Window tinting service
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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