Alan the absolute worst sells rep ever super aggressive wanted to slap him upside the head, he was aggressive. Also I think they might get upset for not letting them robe you with those horrible deals I dont recommend it the good reviews are fake

This is Toyota, very famous globally for their after sales service. I am happy being with Toyota and their team. Had a great experience always. The sales team is very strong and professional, the service team is awesome as well. Very professional, very accurate, very informative, patient. Thanks Toyota for everything. I do not know about other show rooms but this one in Dallas is sooooooo awesome. Ms. Shontell is an awesome sales person here and she remembered me even after several months. Good training, good work ethical skills. I do not mind driving so many miles and coming here again and again.

The team here at Toyota of Dallas was awesome. Daniel Le and Randy helped us find the perfect vehicle. The finace guy, Dustin Egvers, got us unbelievable financing. Ryan took great care of us when we went back in for the leather seats.

After completing recalled. They left their dirty napkins and throw my stuff everywhere. I will never ever come back to this dealership! 👎🏻

Great dealership and service dept is excellent

The guy behind the register at the part department was rude and looked like he didnt want to be at work that day. He seemed grumpy whole trying to process a return for me. Was very vague when I explained no longer had the same bank account that I used to process order so I needed to find another way to get the refund. He just said go message them online without specifying who to message or what website. This experience makes me want to order online from Camelback Toyota since their customer service is on point and Timmy the Toolman always recommends Camelback.

Shady stuff going on this dealer. Called to get availability on part and price. First salesman Lane said it was in stock but for twice the amount listed on their own parts website. Asked to be transferred to a parts manager and got sent back to receptionist several times. Finally got tired of being transferred I asked another parts rep John who then verified the correct price and then said it wasnt in stock. Asked why lane said it was and etc. He then said there is no lane that works there. Sounds like total bs to me and Id be cautious abot dealing wuth then. This was my first time calling them for a part.

Never a dull moment here. I enjoy the service they provide. Always keep me informed and never waiting. Straight to the point and the wait for me has never been exaggerated. Thank you Toyota of Dallas Team. It has been my first purchase at a dealership and what a wonderful experience. I owe it all to Blake Sharky.

There service was good, I like this place because is huge but far from where I live. I can walk around and check their cars and can get in the car if you want to check inside. Hospitality and welcome you when you go their thats is important for me.

Awesome dealership had a great experience. Specifically Ricardo Guajardo hook us up with a steal of a deal extremely patient and flexible. Great attitude and I would come back to do business with him at any time.

Great place

Roderick Lee. One name you should always ask for if you need help with servicing your vehicle. Outstanding person and had a good sales team in the building. Way better than Toyota of Plano if you go for him.

I wasnt buying parts. I was trying to purchase a new vehicle. They play games on pricing and rely on old school tactics to make maximum profit. There are better dealerships to do business with.

Usually do my Camrys oil services here and service is good and professional. My only issue is that it takes almost 3 hours to do an oil change and wash the car. Everywhere else it takes 30 mins at max to do an oil change. What do they do in the garage is beyond me that takes this long. Check out this place is you have a coupon and plenty of time!

Extremely rude sales rep. Forgot his name white cocky guy we did buy a Toyota from him but we drove 45mins to Atkinson Toyota and bought the car from there, they were very nice and welcoming. Not rude like Toyota of Dallas

Working with Zoe Avery, I was able to get a deal that fit my budget and the SUV that I love.

Toyota of Dallas has a very good selection of auto accessories for all types of Toyotas little too far for me to go up there one here at Sport City Toyota dont have anything so if youre in for a drive down 635 go there all except their accessory department is excellent

Best dealership in the town, friendly and best salesman. leased a car and i was out with car in two hours. awesome service.

Very nice and clean. The service department is great. I did not like the finance department. Unprofessional in handling paperwork and hard to get finance problem resolved. Dont sign any paperwork until you read all of it.

Didnt like the pressure

Excellent customer service wasseem over and used cars is the best used car salesman there is he will get you the car that you want that fits you best angles fight for the best price I always recommend gap insurance on a used car and at least the minimum extended warranty you can get they can roll that into your price unless you can pay cash for it other than that this is a five star dealership. Please tell them David Jonas sent you we both get perks

Dont do business here unless you are fond of getting ripped off. After getting inet price from them they tried to not honor. Then shady financing. Told us approved with Toyota. Then a week later called & said financed with another company at higher interest rate. I went to credit union & got 2% finance at that point. But credit union needed plates issued on vehicle. Now this dealership is holding my tags hostage & forcing me to make payments 3x what would be at credit union. Dont make my mistake STAY CLEAR OF THIS PLACE!!!!

Came for an oil change & they are AWESOME!! Very nice & friendly staff. Quick & good service.

I recently had an issue with my car, and the GM (Brent) took quick action into getting it fixed I had my car keys back the next day ! Thank you Toyota !

Toyota of Dallas,Forest Lane,wanted check out some vehicles,I met Mr. John Sackyi,he took me round, he was very curteus, polite, professional and above all hes caring .I therefore recommend him to anyone who may come in to contact with Toyota the bestStephanie.

I would give it a 5 star but I got a letter in the mail saying I need to bring my car in for a state inspection when I was told that it was done already but it wasnt thats why I cant get my plates and registration on time and I told them my tires was not right and I was told we are not paying for that and I was past my oil change service but they did that but they didnt want to do it put I was not going for a no and all the bs dont get me wrong they helped me in a real time of need and Im very grateful for toyota of dallas every one was very great at their job so these are my reasons for not giving a 5 star

I dont trust them first appointment starts with lying about car we like to purchase

Went in to pick up plates. Waited quit a bit a while until someone swapped the paper plates out. They used a pen to tag the car and “removed it’” when they finished. Several weeks later, the paint residue is still on my car.

Theyll take advantage of you and make you feel happy about it in a sec

Worst place in Dallas!! Don’t even wast your time here you will only lose your money and time.

Horrible Customer Service & Very Dishonest. They lost my business because they refuse to replace a tire & provide me with a 2nd key. After asking to provide ONLY the key & I will take care of the tire, The Used Car MANAGER walk up to me and said NO. I would not recommend this place to anyone.

I will never return horrible experience lost my car keys for hours

Follow up visits have not been as good.Bought a used Mercedes from them at the end of August. Was very displeased when the car broke down and was undriveable three days later. I spoke with Favian, one of the used car sales managers. He immediately made arrangements to have the car towed from its location and serviced. It was ready the next day. He salvaged what I thought was going to turn into a debacle of monstrous proportions. I also wanted them to replace a body part that was damaged prior to my ownership. They did this free of charge with no hassle.

Love my 2014 Nissan Altima Ann Q. Sold me. She is awesome

Great customer service. They really listen to what you want and deliver

Nice friendly staff. always have what Im looking for

Charles was great to work with. I look forward to buying my Camry.

Terrible customer service! Unending turnover of employees. Staff needs to be trained in customer relations. No follow up with our concerns. Horrible experiences here.

Bought extended service plan and was misinformed. They dont call once you pass certain milage and I ended up going to another tire place that debunked what I was told by them.

Their guest WiFi blocks Netflix if you’re on a laptop. Not sure about mobile. Other than that pretty chill.

Im frankly horrified at Toyota of Dallas apparent lack of ethics and professionalism. Without sharing the details of our recent service experience which may ultimately result in legal action, I would certainly urge caution when dealing with these bunch of incompetent crooks.

Stephen Johnson A1 employee. Helped me with all my question. Professional dude! Anyone needing to buy a car ask for him.

We bought our Toyota Prius here. The sales department is very helpful.

We purchased a new car from this dealership, sales representative was Humberto Vasquez. The Best 5 stars Customer Service.

It was helpful but excessively expensive.

Very friendly staff and lot of options to choose among. Appreciate support of Sales Exec. Mr. Omar.

The car wash is the worst. Disappointed

Good service. Friendly people.

Omar carillo helped me in a used car and I will continue to do business with Toyota dallas

Good service, convenient location, pricy .

Very fast n very friendly

Worst dealership I have ever seen. Just try to fool customer. No warranty on certified vehicles except manufacturer warranty for transmission.

Great service and the staff are user friendly

Ask for Liz! Excellent customer service and experience!

Super friendly and knowledgeable staff.

Good place to car service..

Good place for talking about car

Usually crowded, the service department it’s not to friendly and fails to keep in touch whit the customer

Cannot find parts for my 2005

Horrible experience. They ordered wrong parts, then had me waiting over 5hrs to tell me they did. Never going back to this location . I wish there was a no star option

Dont know whast to say

Exelent customer service

Bad sale people, expensive cars, and service.

Wait time is minimum 2 hours. Not very knowledgable. Very expensive and the sales people harass you to no end as you wait

Russell was quick and helpful!

Great Service!

Free limited oil change

Guillermo is great!

They only have one drop off driver.

I wont to get a oil then my car wouldnt start I fixed another thing where they did then it still wouldnt start they left me standing out there without a car without a way to get home I had to call somebody to come get me the last time they gave me a rental car call me the next day and say they had my car fixed its time they ran out of there and I was standing in front of the building by myself no I wasnt please they broke the plastic in my gear shift act like they didnt do it but I got a battery it started today and Ill bring my car home I dont know if Ill go back again

Worst place they are here to just grab your money

It was quick serviced

Very hit or miss with their service.

Good service..

Very nice staff

Excellent service.

Not consistent and terrible at follow-ups.

Very bad customer service.

Not good service, lack of communication.

Very rude and lied to us

Thats my Sienna Store.....

Very bad customer service

Great service

Excellent

Fast Service

Bad Customer Service.

Excellent Service

Always has what I need.

Not happy.

Fast service

Like any other Toyota dealership

Good people

Nice building

Knowledgeable staff

Horrible service.

Hit or miss service

Really friendly

Deliver vehicles to this location

Nacs

Rude people