Awesome people! Super helpful, friendly, knowledgeable, just a delight to visit with, and good prices. Will be coming back for sure!If you happen to follow Googles directions keep in mind it takes you to the back of the store and not to their parking lot. That aside, you should visit them for your photography/camera needs!!
I will only ever come here for cameras, lenses, and rentals. I have never had a business take better care of me and go above and beyond for me the way they do. Whether you are a new customer or have been coming in for years, your business is guaranteed to be appreciated here! They are so helpful and I always leave here with exactly what I need and then some. I couldn’t recommend anyone else cause no one else can beat them!
Great customer service. They could have sold me a new camera, but told me the one I have will do what I need. I will definitely go there for all my photography needs
This is the best camera shop that I have ever been to. Nate and the gang are very knowledgeable and great customer service. They will let you step out and try a lens or camera. Nate will take your gear as a trade in and give you a decent price for it. They have new and used gear as well as new drones. I have spent thousands of dollars at Focal Point and would reccomend it to anyone of all levels from beginner to pro.
Focal Point nailed what Starbucks has been in a mission to do, create the Third Place. Even if I dont plan on buying anything, I love going into the store and chatting with the employees or other customers. There is so much experience and awesome camera gear in that store.They are amazing and very fairly priced for lens rentals and have always worked with me. I love that they will promote and try to empower their customers.Even though there are closer options to me, Id rather drive out of my way to visit Focal Point.
Super awesome team of people who are ready to help average Joes like me without an arrogant attitude. Hands down the best camera store Ive ever seen. Proud to have them in our town.
Always friendly and helpful! Got some pictures of my dog off my cell phone made into prints ...4x6...30 cents apiece... ridiculously cheap 😄. They have an amazing assortment of used lenses for sale... very affordable too! Going in there is like the Fountain of Youth...I feel like a kid in a candy store 🙄
Great little store, I live in the Salem area and made the drive out. I bought a used Sony a6600 plus a lens from this store and saved a good chunk compared to new and the camera was in perfect shape. They are also friendly and knowledgeable. What I really liked is that they didnt get pushy or try to upsell on anything.
After moving to Salem I was on the hunt for a new local store to support. I was greeted immediately, helped with what I needed and also found stuff I didnt even know I needed. There was never any pressure to purchase anything. Having a local store with that big of a selection and a rental program is amazing. So glad I found Focal Point Photography! Thank you!
Good and helpful. Found a great deal on a good used camera. My husband has gone there often.
This is actually my second review of this shop. I just cant say enough good things about these folks. I dont review businesses online, I was an executive chef and have seen the ridiculousness of online reviews. However this place deserves every amount of praise. This is how you do it, I feel attended to every time I do business here, and I live in Seattle! That is right I live 230 miles away and, I do all my camera gear shopping here. I am most likely their furthest away regular customer. In this moment it is buy local or bye local. This is the perfect example of a place to patronize in these times. They have a great prices and even if you can save a fraction of the price online, Focal Point more than makes up for it customer service. I can honestly say that I wouldnt be as far as I am in my photography journey if it wasnt for Nate, and his staff. Thank you for everything guys!!!!
The staff was very friendly and gave me a fair price when I went in to sell my camera and some lenses. I wouldnt hesitate to do business with them again.
This place is great. I went in to purchase a drone and some accessories and one of the primary accessories I needed was a Micro SD card. To my surprise, I was informed that the store included the card with my purchase. Couple days later, my boss decided to call them up, buy a drone, and asked me to pick it up for him. Great photo shop in a time when photo shops are not what they used to be.
My mother has been going here for years so i decided to stop by, i needed a new camera bag, tripod, some filters and had questions on some lenses. The staff asked me some questions about what kind of photography i liked to do and what i was looking for and helped me find EXACTLY what i needed and awesome prices too. I even mentioned wanting to do some astrophotography and they were nice enough to help me look through lenses and give advice on what does and doesnt work. I love this shoo and ill never go anywhere else!!!
Amazing experience! Wonderfully helpful amazing staff that felt like a real family environment. Will absolutely be going back!
Great prices, fast and reasonable price
When I walked into the store I was greeted by Nate. This was the first time in 8 photography stores in 3 days that I had been greeted. I was made to feel very welcome. I explained that I am new to photography and needed a lens for astrophotography for my Panasonic S1 camera. Nate was very helpful and I am happy to say when I left I had a new lens. Since I have been home for a couple months now. I have called a few times and they have always been very helpful over the phone. When I am looking for something new or used my first call will always be these folks.
Cannot say enough great things about this PROFESSIONAL group of people!!!!! I am just starting out......they are all patient, wonderful and great educators!
Simply outstanding. You know, when you picture the cliches of a small town business. You picture the clerk who knows his product, the great customer service, a business big enough to serve you but small enough to get a personal relationship with. That is focal point photography, they are so helpful, they know their product and theyre willing to help teach you on things that youre curious about. I would recommend the store to beginners, intermediate, even professionals they have everything for anyone with actual product knowledge to help you get what youre looking for. Also, huge plus they let you bring in your dog!
Awesome camera store and fantastic customer service! I dealt with Nate primarily and he was very thorough and extremely fair. They bought some of my stuff for cash and I traded in for a filter kit. What was very cool was when I had to bring back the filter kit as it wasn’t the right product for me I was immediately able to utilize that store credit to put towards trading in for a new lens. This is the kind of customer service that’ll keep me off Amazon and in the stores.. This is the place to find quality secondhand gear as well as great glass. Having been up and down the PNW I can tell you this is the best camera store I’ve come across anywhere from the SF Bay area to Canada. If you want a fair trade or sale of your stuff or you just want to find some new gear without breaking the bank, this spot is worth a drive to get to. Thank you Nate and all the staff there at Focal Point Photography!
Bought a lens from Focal Point, happy they had a lens in stock, they were great at setting it aside until I could make it up to pick it up. Folks are professional, they know their stuff. Recommend!
Friendly staff who are knowledgeable and go out of their way to make sure you understand what your buying.
Awesome staff and gear. They have the best selection I’ve personally seen and are extremely helpful. If I could give this place 6 stars I would. I will continue to go here for all my camera needs! I had a camera shop close to me, but would always drive 30 minutes to Focal Point because it’s worth it.
Second time stopping in today, and I’ve had nothing but great experiences. Their customer service is excellent—Good family-vibe. Nate assessed some camera gear of mine, and gave me a speedy and totally fair quote. While waiting, Andrew helped me find what I was looking for in my next camera. He took out multiple cameras and lenses for me to toy around with, and kept my time in the shop entertaining. The store is well-stocked, the staff is friendly and knowledgeable. I absolutely recommend Focal Point. Thank you, guys!
Nate and the gang are awesome! Great deals and a HUGE selection on cameras. They are also very supportive of the local photography community and sponsor the State Fair every year. (except for COVID 2020, LOL). Keep it up, will be back again to purchase, then ask for forgiveness from the wife.
Undoubtedly the best camera store Ive experience in a long time. I wouldnt hesitate to recommend them to anyone, professional or just in it for the hobby. Dont wait - its the closest thing you will find to an adult candy store!
These guys were super helpful and friendly. Very knowledgable and patient. They have a lot of great gear and will get anything you need if they dont have it. I have found our new photography fee shop for sure!
Support this business! Just like all their other reviews, this is an excellent shop. I live in Seattle and will be doing all of my photo gear purchasing with these folks. I get such a pretentious vibe from so many camera stores I have visited. Focal Point feels like the opposite of that. They absolutely go the extra mile, and really helped narrow down what I could do with my budget.
Great people, friendly knowledgeable. A definite go to place for photography.
I was traveling to Portland almost every week renting from a major lens house. Their rules and return policies and most of all distance were costing me more than it was worth. I had shared my frustration with my colleagues and Focal Point kept being referred so I decided to give them a try.They are family owned, which is unfortunately uncommon these days in the photo and video equipment industry. I walked in the first time and was given a personal tour of the facility which I thought was such a great experience.Their lens selection is great, Im a Canon user and they always have the lenses I need to rent. Their rates are competitive and one time I couldnt get back to return on time and they said dont worry about it. WHAT!? They didnt charge me for being late! TAKE ALL MY MONEY!Seriously, Nate and his team are some of the nicest people Ive come in contact and Im so proud to support a local business that puts the customer first.Will be shopping with them forever.
Andrew provided an outstanding service.
Very helpful and friendly staff. They took the time to answer all of my questions, sometimes a couple of times.
Amazing photography store full of what you need from cameras and lenses to bags and filters. They also process film!
Awesome friendly people. Very helpful answering questions. Very affordable for those starting in photography or upgrading.
It’s always a pleasure to visit the people at this amazing, well-stocked, small-town photography store. The owner and employees are all very friendly, knowledgeable, and helpful. The store is always clean and mostly organized (they usually have a *lot* of used cameras there!), and the atmosphere is very warm and inviting. They’re reasonable and flexible, and always willing to make a deal. I would definitely recommend stopping in here, even if you live out of town. It’s worth a fairly long drive.The only thing I don’t like about this place is the fact that the entrance from the main road is a little too narrow, so that it’s difficult for a car to enter while another is leaving, and the parking lot is a little on the small side. Although they should be packed all day, every day, this isn’t much of an issue because they are sadly under shopped.
Always super helpful and knowledgable. I drive up from eugene cause theyve always got a much better inventory than places here.
I just purchased my 2nd camera from Focal Point Photography. I had previously also traded in quite a bit of equipment and got an extremely fair price towards a new camera. I am very happy with the friendly service and their knowledge of the equipment. Great place!
Friendly, knowledgeable and easy to work with.They buy and sell both new and used cameras/equipment. I sold one of my cameras here and was pleased with the process and price.
Awesome shop. Nate was very knowledgable and helpful. They have a ton of selections and great prices. Cant beat this place.
Focal Point is ON point. Its a camera shop that camera shops used to be like. Incredibly friendly and helpful employees let you play with anything and everything they have in store. And let me tell you, they have A LOT in store. I havent seen that many quality used cameras and lenses outside of Portland. Their prices are also very competitive. Yeah, sure, you can probably get a few better deals online. But can you try 6 lenses with zero risk and get pointers from pros online? HELL NO! They will be my go-to camera shop until my dying breath.
I was so impressed by Joshs patience and willingness to help us buy our camera and then to help us choose the additional equipment we needed. Thank you so much. There is no doubt that you are the go to place for camera knowledge. -Elaine
Disclaimer: My only interaction with Focal Point Photography has been from renting a lens – Nikon 14-24mm.Why 5 stars?Well, from start to finish, my lens rental experience was smooth, easy, quick and painless!Spoke with Wendy over the phone who was pleasant.Emma helped me out when I arrived at the store.Cant remember the name of the nice young man who helped me when I returned the lens.Bottom line: the customer service is what youd expect from a brick and mortar store with a history of high ratings.Bonus: the price of the lens rental was great – more affordable than what some places were charging in Portland.Parking is convenient!This is a good place for me to visit on the way to Pacific City.Thank you, Focal Point Photography! :-)
Absolutely no reason to buy a camera or photograph gear anywhere else. I try to support local businesses, but they make it easy. Competitive prices, super friendly and helpful people, plus knowing I have ongoing support and advice for my photography hobby. I would recommend Focal Point 100%
This store has an amazing selection of everything you could want and the customer is perfect! Very happy that I chose to go here.
An absolutely amazing store. Super helpful and extremely knowledgeable staff. On multiple occasions Ive seen staff take the time to understand the customers needs and help them get the most out of their camera. Huge in-stock selection of cameras, lenses, memory cards, lighting, and much more. Highly recommended next time you need anything related to photography.
This is a great place to buy and sell cameras and lenses. Nate is a good and fair guy. As a professional photographer I love this place.
Who can say enough good things about Focal Point? My family has purchased 4 camera bodies here over the years, as well as numerous lenses, accessories, tripods, etc. Service is always impeccable, personable, and knowledgeable. Im now returning to rent lenses for an upcoming wedding shoot, and I couldnt have more confidence in the quality of product or service that Ill receive. I would drive hours just to bring my business here, as many others already do.Edit: Weve bought 2 more cameras here since this review and my opinion on the service hasnt changed.
Simply the best people ever! I had a business trip to the US a week ago so I reached out to them to reserve me a camera body which was the Sony A7iii. They have accepted to reserve it for me without paying a dime as a deposit. Mike is really a professional yet, very friendly man. Josh was so helpful and patient with me! Everyone there is simply very friendly and caring. Thanks to you guys my order went so well. Wish you the best and I am looking forward to seeing you again!
This is the best photography store in the Salem area. They are locally owned and very supportive of the local photography clubs. They have a lot of used equipment, in addition to the new stock.
The people at Focal Point are so awesome! Service is outstanding! Need advice? They have you covered! Want to check out lenses and bodies or want a new camera? They have what you want! I highly recommend them!
This place is absolutely amazing! The service was great, the guys working are super knowledgeable and SO nice, and their prices are pretty awesome too. I had so much fun just chillin, I didnt want to leave. AND they encourage that behavior!!! Focal Point is one of the last strongholds for all things photography and you would do yourself a great service just going in there.
I have a camera store 3 minutes from my house but I still drive to Dallas because rentals are half as much. Customer service is excellent and they have an endless inventory of reasonably priced used gear! I’ll be a customer for life!
Focal Point is everything a camera store should be. The staff is knowledgeable and friendly, the merchandise is the best available and well selected, and their prices are often lower than the big New York camera emporiums. To make it even better, a visit to Focal Point is like going to an old fashioned general store where you can visit with other people who love photography, share information, and enjoy fellowship. There aren’t many places like this left, and I’m so grateful to have them nearby.
My favorite store ever! I live an hour away, but I make the trip because it is worth it! Nate is so helpful and friendly, as are everyone else there! They let me, a 17 year old kid take expensive lenses and cameras outside and try them out free of charge, and I just bring it back in after trying it for 5 or 10 minutes! Their prices are great too! I have gotten good deals from them on lenses and ND filters before, and I got a print from them once, and it was affordable and the quality was amazing! (It made my amazing photography look even better!) Haha. Love this place.
This is THE place to go if you want the best of the best. The best equipment (beginner? No problem!) and the best photography advice. Mike is amazing and patient. I ended up with a wonderful set-up last Christmas and have been extremely happy with my equipment. Not to mention the fact that my photos are second to none! Highly recommend!
These guys have always been super knowledgeable and super helpful. They get busy but once they free up theyll be happy to help you find whatever they need. They helped me pick out the perfect medium format camera and Ive been happy ever since. These guys are highly recommended.
Came in for a film camera. Paid a good price for a brand new 50 year old camera. They threw in a free roll of film, showed me how to use a film camera, and gave me a free camera bag.Great staff, friendly, knowledgeable, tons of new and used gear. Dont get overwhelmed on the second floor. Its a used gear pickers dream up there! Disappointed I didnt know they were there before. Ive been driving all the way to Portland.Only issue is they dont open at 7/8 am :(
Ive really appreciated my experience with this business. Theyre incredible in the way that they take care of their customers
Amazing customer service experience. Explained everything to us,about the camera and lenses, cant wait to get the next camera lens. Thank you guys so very much for the great customer service this morning!
It was exciting to find that a camera store existed outside of Portland. I was surprised by their inventory of both digital and film cameras and lenses they had on display. The staff was very welcoming.
The best and most professional photo retailer in the Great Northwest. Always helpful and a very good source of information. The folks at Focal Point can tell you the best in photo equipment suited for your needs. A great source of knowledge regarding any camera and always willing to go the extra mile to answer any questions regarding my camera and its settings. Simply the BEST.
I Honestly can’t say enough wonderful things about focal point. They are truly an amazing business. They are so trust worthy, and they honestly want the best for their customers. I will never go anywhere else! They have my business for life.Thank you Focal Point for all your honest advice and flexibility!
I bought my first camera from them, and needless to say they have started a lifelong addiction. I love it. The team here was professional and knowledgeable. I can’t wait to go buy something else!
Hands down the best camera store ever. The best customer service and just really good people. I drove 47min to get here and it was worth every minute, actually it would be worth driving double that.I am new and inexperienced and they treated me with respect, I will definitely be coming back!
Drove all the way down from Vancouver, BC to visit this store just from the reviews and recommendations that we read on-line. We were absolutely blown away by the incredible service that we received from Josh and his colleagues. First and foremost, they are friendly and incredibly easy to talk to and they listen to your questions. Second you can tell that they enjoy working in the photo business and have a real passion for it that is passed on to the consumer. Every question my wife had about her new a7iii was answered and anything they werent sure of, they looked up so as to not give misinformation. If you are looking for new equipment, replacement parts or a few accessories, then I would not bother going to the big box stores. Focal Point has everything you need and at the same price as a big box store but with loads of expert advise and they genuinely love to hear your picture adventure stories to pass on to future customers. Would not consider buying anywhere else now. Will recommend this store to our friends so you may get a lot of Canadians travelling there in the future. Thank you again Josh and team.
We love this camera store. Nate is always so helpful and patient. Id give 10 stars if I could.
Helpful people! A little spendy and could be a bit better at communicating, but over all good experience.
Fantastic customer service! Always helpful and happy to see a customer once they step through the door! I’m from Nebraska and will contact them for any questions or products that I will be interested in further on. 5 STARS ALL THE WAY! ⭐️⭐️⭐️⭐️⭐️
Fantastic store and readily looking forward to being a repeat customer.
Very happy with focal point! Great customer service and they have an awesome selection of everything you could need. I look forward to continuing business here!
I found the shop to be outstanding great and friendly service. I really enjoyed my shopping experience.I bought a canon 85 L F1.2 used.I will be visiting the shop every time I come up to OREGON.
This is by far the best photography store I have found. Staff are knowledgeable, friendly, love to share tips and never try to sell you something you dont need. Try them out. You wont be disappointed. Buy rent, get new or used equipment in perfect shape. You can tell Mke lives his work.
Went on a whim! Very pleased with the inventory on hand. Lots of new and used. Very helpful staff. Highly recommend over the Niger box stores and well worth the drive!!
Best camera store and shop in the valley. Great prices on new and used equipment. You also wont find a friendlier place around. If you need work done in your photo equipment, this is the place youll want to go.
Friendly staff. Good selection of used lenses. They treated me great while I was there.
Very knowledgeable. Prices are great. Good stock level. We drive all the way from Eugene to go there. theres no better camera store in the state.
This shop has been recommended to me over and over, so yesterday I finally made the 60 mile drive from Beaverton with a lens to trade. Was not disappointed! Excellent service, and will make the drive all over again next time.
Always friendly and hospitable. Loads of answers to all and any questions. Great selection and always priced fairly. I will drive from West Salem and now even Keizer when I need help or equipment or print photos. A+
A great camera shop. The people are knowledgeable and friendly. There is a good stock of cameras, lens,and accessories.
This is a great local camera store. The staff is knowledgeable and wants to get you the best deal on the gear you need. They also offer a rental service and will do free sensor cleaning.
It is probably the best professional photo shop in the Northwest. Prices are good and the knowledgeable staff even better. Over twenty years of shopping there and I have never been disappointed.
Amazing customer service. They truly care about helping you achieve what you want with photography.
Great customer service. Fair prices
Those guys are always awesome... Only camera store I ever go to...I live 45 mins away from store... worth the drive.
Sad I didnt check this place out earlier. Candyland for cameras and good prices.EDIT: Ive went here a couple times and its always great. Recently I had to go and sell off some equipment I cant use anymore and didnt want to deal with Craigslist and buyers for 4 different items. Honestly, I expected to get gouged, but they asked me how much I wanted - looked at my items - and offered me $30 MORE. $180 rather than the $150 I was kinda hoping to get close to. Ive referred people here before, and Ill continue to do so. Absolutely fantastic place, super friendly people, and I cant say enough about how much I appreciated them offering me more than I was asking. That was just incredible. Im a disabled vet and had a few medical issues pop up recently and every bit helps - I didnt give them my sob story, though. Theyre just good and fair people running a great business. Thank you again. A+ and 5 stars.
All the staff members are a joy to work with. I came across Focal Point, trying to find a place to rent lenses for a weekend. The process was easy and have since returned many times. I have received a lot of advice regarding photography and gear. Their customer service is on point!
This store seems very out of place in the little town of Dallas. WOW, do they have a LOT of gear. They have an entire wall of bags, new and used bodies and lenses, a large selection of high quality tripods, just an awesome selection. I am a digital shooter, but was impressed by the support they still have for film and developing also.The staff were all friendly and very helpful, laid back, and didnt pressure me. I HIGHLY recommend this shop. I live closer to Portland than Dallas, but wont go any where else when I want to make a purchase of any size.They also rent lenses for a really fair price.
First time there. Will be back😁😁
Down to earth local shop. If they cannot help you they get you to someone that can.
Youll get the best service at this location. Very knowledgeable and informative. Great deals to
Great resource for photographers. The friendly and knowledgeable staff is always here to help.
Always a great place to do business. Whether buying, selling or trading, youll walk out with a smile.
One of the best places you can go for photography equipment. Bought 2 cameras there, multiple lenses. Great staff, helpful owner, garage sale should not be missed when they have it!
Super friendly knowledgeable guys. I rent equipment from them and they are always very fair. Great place. They should open up a store in Salem!
I can’t say enough good about Focal Point photography, every time I go in they know me by name, always have fair prices and take their time to make sure you are getting what you want and need.Thank you to the whole team at Focal Point!
Very helpful and friendly staff!
Amazing store. Mike and staff are extremely knowledgeable and helpful. I drove in from Eugene and it was well worth the trip.
Great place, great selection, and great customer service. Very personable, they listen to your needs and try to find the gear you need in your price range.
Great service and clean shop!