The experience was great for start to finish with my salesman Jerry and Gina helped finish my paper work. I will highly recommend if you need a vehicle know it will be good quality. This was a seamless process and we will enjoy having our brand new 2016 Honda Pilot Touring. Cheers to my Retirement gift from retiring from the United States Air Force.π
Had a great experience here. Kevin was my salesman, and to be honest I couldnt ask for a better one. I appreciate the hard work that was put in to help me get into the vehicle I wanted. I will definitely be a repeat ccustomer. Thank you all so much!
Always a pleasure doing business with Ivan ; he has helped me get so many cars over the years. Very kind, patient and made everything happen no matter what obstacles. Jimmy was excellent at securing financing and Moe and getting me any car I wanted. Truly the best car buying experience in the DFW. Highly recommended!!!
I rarely give a five star rating, but this was the best car buying experience Ive ever been a part of, hassle Free, great prices and excellent staff, if you are looking for a vehicle or just want to upgrade to a better vehicle, this is the place hands down, go in or call and ask for Kevin Beasley, tell him I sent you, and you wont be disappointed, hes one of the best in the business and a personal friend.
Moe will buy you anything that you want... unbelievable cars on the floor from Bentley to Royce...you name it...they have it!
Good guys and fair prices.Great cars!
I bought my Ferrari 458 spider from here in March 2021. Kevin was an amazing, kind, and helpful salesman. I live in MN and since the car was in Texas kevin took the extra time to get me details of the car along with a video call to check it all out in detail. Rick helped as well in regards to me getting the inspection done at Ferrari and having to drop and pick it up a couple times! The transaction was smooth and quick and very informative. Thanks again kevin and for picking me from my hotel the morning of the purchase and for being the dealer that sold me my dream car!
I cannot over exaggerate how great Palomino Motors was when I decided to trade in my Jeep. They were friendly, personable, and I got a great deal in comparison to what other manufacturer dealerships were offering me. They really seemed like a business thats not out to get every penny they can from you. Palomino appraised my jeep for $2000 higher then the dealership I bought the car from! So I traded in my Jeep for a BMW 328D through Palomino, and now Im definitely coming back to Palomino if I ever need anything vehicle related. I didnt feel ripped off and I seriously recommend them for anyone whos looking for a luxurious car without breaking their bank account.
Had a great experience at Palomino Motors. They have a large variety of cars from low to high end which was very impressive. Wasnt expecting the cars there when I walked in. My sales advisor, Kevin Beasley did an outstanding job on getting me through the process of buying a vehicle. He was very courteous, professional and sincere. He did not come at me with the usual dealership B.S. His knowledge of the vehicle that I was looking for was excellent. I would strongly recommend that if youre in the market to buy another vehicle.....see Kevin!!!
Had a great experience at Palomino Motors. I was shopping around for a month and a lot of dealerships were throwing in inflated hidden fee and services. (Example- $299 for nitrogen in tiresπ) I was extremly surprise and sold on this dealership when I found out they have very honest pricing. It was refreshing. Gave my family and I space to look over the vehicle alone and test drive the vehicle alone. I had a more difficult time buying sunglasses then it was going through the process of this purchase. Highly recommended. And on top of everything they have such a huge variety of cars! From simple Jeeps to Lambos! So I had a field day just walking around looking at their show room. I might just go visit for fun in the future ππ. Thank yall so much!
Great great great place 100 % upfront and honest,if you are looking for a good no a great car and a great deal,go see Kevin Beasley, tell him I sent you, and everyone who knows me no I dont give out 5 stars period and the ones Ive given out are truly the cream of the crop
Nice working just fine
Love the people here! They always find what I need. I trust these people for all my future exotic purchases π€©
Had such a great experience at Palomino Motors, Kevin was one our sales person and he was very kind, the car we brought was a Land Rover Range Rover! It drives like a beauty, Kevin taught us everything about the car. We already knew we wanted it so the process was easy, took us 1 hour to get everything finalized which was amazingly fast compared to other car dealerships!
Bought a 2018 Mercedes-Benz GLA about 3 months ago and could not be happier with it. The service was great and the buying experience was smooth from beginning to end. Ive personally had bad car buying experiences elsewhere and this dealership was completely the opposite....professional, efficient, knowledgeable and best of all--they listen to what youre looking for to get the right vehicle fit. I definitely recommend Palomino Motors to anyone out there looking. Thanks Moe for all your help and diligence!!!
I bought a BEAUTIFUL Honda Accord Touring from them today and I had the absolute BEST experience! I was required to put $200 down to take the car off the lot until I could come look at it on a Saturday and even though I was skeptical about it, Gina did EVERYTHING she promised. They got my payments right where I needed them and they were fair and polite! From the time I got there, it was nothing but a great experience. The Finance Manager Jimmy was also great! He got me in and out super quick and was straight forward and very informative regarding everything! He also took me to go sit in the Rolls Royce just for kicks! I would HIGHLY recommend them to ANYONE I know. Very professional, reasonable, quick and honest people! Buy from them β YOU WONT REGRET IT! π
Unethical business practices from true salesman putting profits over people. Slimiest place Ive encountered. Id rate them zero stars if I could. Ricardo, Jimmy, Ric, Jerry all put profit over people. Unconsciously making deals to pad their pockets. The only thing they care about is money.. Not to be trusted. Offered GAP insurance right from the start which tells me the dealership knew cars value would depreciate within minutes / hours. A straight numbers game. Dealership is in close relationship with Santander Consumer USA who is known for very known for scamming people! That to me isnt morally sound. BEWARE!!!!!
Ivan & Moe took care of me. They were very responsive and genuine. They looked out for my best interest as they searched for the right car for me. I will continue to do work with these 2 guys and recommend them to my family and friends.
Excellent experience with each sale. I have purchased cars from Mo and Rhonda now for over 15 years for my entire family. Each time is enjoyable, straight up and they treat you like family. We wont go anywhere else to buy a car. Honesty, friendly and straight forward. You wont be disappointed with these folks!
Customer care is their focus. You are warmly greeted when you arrive and assigned a sales associate. The cars are clean, neat a well displayed.We only spent a total of two hours from start to finish. If you are looking for Luxury and a amazing experience, I highly recommend Palomino Motors.
Super chill car buying experience. Dennis worked with me on my trade in even though it wasnt in top shape, which I greatly appreciate. Overall, it just felt like I was buying a car from a friend.Added bonus - they have plenty of exotic cars to check out while youre waiting for the financials to process.
Kevin Beasley helped my friend find her dream car... this place is amazing... the car selection is unbelievable... Kevin went above and beyond make sure my friend got the car she wanted
Just bought a Mercedes from Gina & Dennis. Β This is the easiest way to buy a pre-owned vehicle. Β The whole purchase process was quick, the warranty they gave was great. I felt completely comfortable buying a car from Palomino and may never buy a car anywhere else. Β I have already recommended them to my friends. Β Definitely the place to get exactly what you want. I love my car.
I purchased a 2013 audi A5 prestige convertible. The customer service is great and I have already told people if you are looking for a car this is the place. Thank you for being friendly and making my car purchase a great experience!!
After looking at various Mustangs for a couple of days, and walking away from a couple of deals because of bogus dealer fees, overpriced vehicles, or mechanical/cosmetic issues, I reached out to Palomino via the cars.com app. Really didnt have high expectations. Doing research I found they didnt have any ridiculous dealer fees. I was curious but pessimistic. However Dennis reached out to me and I came in after work for a test drive. He had the car out front ready for me. It was super simple, pretty much as soon as I walked in he got a copy of my license, handed me the key,and told me take my time. I looked over the vehicle then drove it. I took it around for a while, on my own (some dealers send the salesman with you on the test drive). When I came back Dennis already had the numbers ready. Very straightforward. The online price was the price. There was a doc fee if $150, an inspection fee of $43, and standard TTL. NO DEALER FEES! The price was fair and the process super easy. No pressure at all. No constant barrage of texts, calls, and emails. I decided to put a deposit down since it was late and come back the next morning with payment. I showed up the next day, the process was about 10 minutes and I was on my way in a very nice, well taken care of 2018 red Ford Mustang convertible. The car was great, the price fair, but what really struck me was how chill Dennis was. Im pretty sure he wanted to sell me a car, but he was so nice and easy going it was like buying from a friend you have known for years. I would definitely buy here again, and do recommend Palomino motors to anyone looking to get a quality late model vehicle at a fair price. Ask for Dennis, tell him you saw Jasons review.
This was a great, low pressure dealership. Dont be fooled by the location or outward appearances. We bought our car from Dennis and the whole time there was no pressure, no prodding, and the staff seemed to be genuinely enjoying themselves. Dennis just handed us the keys and said go check it out, test drive it, and let me know if you need anything. It was really a great buying experience. I highly recommend you check them out.
Put aside that this dealership is next to an adult theater. Location is everything right. I wouldnβt send my daughter to buy a car at night. But the car sales service is worth the stop. They say donβt judge a book by its cover. This car dealer has great reviews and takes care of you. Prices are good and they specialize on sporty and luxurious cars. Now these are high mileage cars, but they seem to have gone under their service peopleβs inspections prior to being put on for sale. As a matter of fact, when I mentioned that a car they were selling to my sister in law had bare tires, they immediately put new ones for her at no extra cost. All in all great service.
I just purchased my dream SUV from Palomino Motors this weekend. The family atmosphere made me feel even more comfortable in making a big purchase. KJ@Palamino Motors was able to find the perfect vehicle by just getting to know me. Jimmy in financing made the transaction swift and smooth that produced the keys to my new vehicle in a timely manner. Moe the owner even came out to meet and greet. If your looking for a good experience purchasing a vehicle you have a choice of many chain dealerships, but if your looking for a GREAT experience find your way to Palomino Motors and expect the unexpected!!
I enjoyed my experience with all the people at palomino Motors! great,customer service and prices; i will recomend to all my friends and Family.
I am totally pleased with all efforts that Shawn Amid had assisted me in purchasing a vehicle of my choice, 2017 Lexus RX 350. I came in on Tuesday to check out the vehicle features and scheduled to test drive the car on Wednesday evening. On Thursday, I came in to do paperwork with Shawn, and he did everything to ensure all of my expectations were delivered nicely. His high level of professionalism and passion have made me to do transaction with him completely. I truly appreciate his business drive, and level of knowledge to fulfill my criteria. Without his ultimate assistance, I would encountered issues in purchasing this vehicle. I do greatly appreciated all members of the Palomino Motors in assisting me shape and form. Thanks again!!!! Best wishes to your business success. Keith
I had a great experience at Palomino Motors and am very happy with my new Mercedes. Dennis Campos was great. You should check in with him if youre looking for a new car at a great price.
There is a reason Palomino Motors is a preferred vendor for Capital One Auto Financing. I had almost given up on buying a car after dealing with the big dealerships. I walked in Palomino and met Gina. She is awesome. I went back the next day and bought my car. Jimmy and Gina made this my best car buying experience ever. You guys rock.
Beautiful cars! Had a great experience with Richard and Dennis! Great customer service! Would definitely recommend purchasing your next vehicle here!!
Amazing! Walked in just kinda looking found something I liked and was set on what i wanted to pay and Dennis made it happen. Will definitely be coming back for my wifes car!
I loved my experience @ Palomino Motors! They have a ridiculously cool inventory of vehicles. They had a car I wanted, I called Ed Alvarado, the sales manager, and he invited me for a test drive that evening after I got off work. I bought & drove the car home that night. I will definitely be back to Palomino Motors!
I could not get a deal in Texarkana. Now got the deal done and Gina made it a seamless process. I got a great car at a great price. I will now be recommending only this dealership to my friends. Thanks guys the whole team even to the guy that filled the tank and checked my tired. I appreciate yβall and thank you very much.
I just bought my second vehicle with them. Mike Jones made the process so easy and fast. I told him what I was looking for and he delivered. He did all he could to make it happen. He went above and beyond. Highly, highly recommend Palomino Motors and Mike Jones. Thank you!!
Great communication! Gena was so easy to work with - documents were a breeze. No pressure she had the car ready for us to see, made sure we had floor mats and car manual. Great price!
Mike Jones and his team were AMAZING. Super easy and fast. Took less than an hour and a half from start to finish. Super fun showroom to peek around helps kill time as well.
After dealing with other dealers who made us feel held hostage, kept adding on cost, seem sneaking, and simply discouraged to buy a car, we found Palomino motors. What a difference! They just give you the information, straight forward, down to earth, not pushy, and respect your time. We felt very welcomed and the process was easy. KJ went above and beyond to respect our time and get us into a car. We are happy with our purchase and would strongly recommend them!!!
I had the best experience buying my first car from these guys everyone was so welcoming and kind mike and jimmy made the process stress free and exciting. They knew it was my car once I walked in. Thank you guys so much I will definitely be back in the future for another car!! See you in three years guys!! π -Heather B
Customer service was great! Bought exactly what I wanted for a great price. I would recommend this dealership to other clients, so they can have the same experience I had.
THE BEST CAR BUYING EXPERIENCE EVER!!! Mike Jones was beyond awesome! Him and Jimmy got me approved in no time. No run around, no hassle, no problems! I will never go anywhere else. Thank you all!!!
Gina was great and they were so fair. She was respectful and professional and very sharply dressed young lady. I bought the car same visit within 30 minutes. Ask for Gina.From Gina to manager to guys who help you with car delivery wow just wow ! I love my E350 Benz.
Gina was great to work with. I found the auto I wanted online test drove and signed papers in 20 min. with no BS exact price without any dealer add ons. Thanks again Palomino Motors
Kevin and Jimmy are the man!! They have anything youre looking for. I will never buy a car from anywhere else!!
Mike Jones is the best I wasnβt purchasing a higher end vehicle and still was treated the same before I left he made sure they gave me new tires and an alignment. Palomino Motors Dallas is the best when you drive up it look like itβs going to be a mess I almost turned around. True meaning of donβt judge a book by its cover. Thanks Mike Jones.
I recently purchased a fully loaded E550 Benz from Palomino Motors with every thing i could ever want in my dream car to date. Great customer service experience with Gina and the team i would definitely recommend to all looking to buy any car. The process path in purchasing this car was effortless Gina and the team made it great 5 star experience everything was just so well done and also in a timely manner. I flew 1300 miles from outer state to the dealership kinder a vacation for me airport pickup complimentary service was again well on-time. Thanks alot Gina
This place is great! Clean vehicles, friendly staff from walking in the door to signing paperwork. They made it happen. Thanks for the group effort....Ken, Gina & Mo!
I dont have much experience buying cars and was nervous about the experience. The people at Palomino, especially Ed were so helpful and really made me feel valuable and respected my time. I was acknowledged by everyone. All of my questions were answered and I felt at ease. The showroom was also nice with high end cars neatly on display.
I can honestly say I have bought many cars in my life from $10,000 dollar cars to $80,000 dollar cars and I have never received the customer service I did from Gina. The whole staff was the easiest Ive ever dealt with, and this time it was a challenge trying to find a clean car under 12,000 for my son, not only did Gina find it the service was amazing. The dealership is definitely not what you think its going to be they have a small home town showroom and old school customer service. I cant say enough about Palomino Motors but what you see online is exactly what is in the showroom cleanest cars around and best service for sure. I will definitely be trading my car in very soon once Gina finds me what I want.
All previous cars that I have owned have been purchased from private sellers. I was nervous about going to an auto group, but I cant be happier with my experience with Ken Johnson and the guys at Palomino Motors. Great price for the car, no BS, no pressure sales tactics, just honest and helpful through and through. Look here first if you are shopping around, you wont be disappointed.
AMAZING EXPERIENCE!!!! I had so much fun with my car purchase and have never been more at ease with a sale. From start to finish Alex and Mo walked me through every aspect and made me so secure in their services. They have gained a customer and referral for life. My ML350 is my baby!!! Thank you!
Great vehicles, great prices, and great people! Ed and Mike were amazing! They made our car buying experience very easy. Well definitely be back for our next vehicle.
This was the best car buying experience Ive had in 25 years of buying cars. Zero pressure. Amazing selection. And, I got a mind blowing deal on my purchase. If you dont check them out you are missing out!
We bought a Mercedes Benz sprinter last February and are still so incredibly happy with the vehicle and the experience we had with palomino. We drove all the way from Houston based on their reputation and the high quality vehicles they have. These folks know what they are doing. Being in the automotive industry myself, I can tell you these folks are trustworthy good people who are there for the customer before and after the sale! Thank you again everyone at palomino!
Gina and Hassan at Palomino Motors Dallas are awesome! No pushy sales from Gina... and the after sales care from Hassan was extremely impressive also.I bought a Fiat 500L for my daughter and she absolutely loves it!..., Drives well and even when we had a battery issue; I called to make Palomino Motor aware of it and they took care of the battery purchases and installation!Will patronize them again.ππΌGave them 4stars!!!! because of the battery issue!
My experience with Palomino Motors was great. I have bought several vehicles. I just want to encourage anyone in the market for buying a high end car, check out this dealership. They are very professional, and attentive to their clients. Richard was my salesman .There cars are very reliable.
Great dealership!!! Ed is exceptional helpful. I would recommend this dealership to anyone and everyone! They definitely get five out of five stars.
Gina was great definitely recommend going to see her!
Palomino has been a breath of fresh air when its come to purchasing a vehicle. Their knowledge of inventory, exceptional customer service, and straight forward conversations through out the process has made my car buying experience second to none time and time again. If buying used, this is the business to go to. They will always take good care of you!
I bought a 2012 Mercedes ML350. The check engine light came on just two weeks after I purchased it. I was told this was not that kind of dealership and that they would take care of it for me since it had just been purchased. I dropped it off with them to fix. I had to call them several times just to get an update. Two and a half days later, they tell me the wrong gas put into it and it would cost $1200!!!! I had only filled it up once and I am POSITIVE I used the correct gas (diesel). Then I took the car to Park Place who diagnosed it with something completely different. Palomino Motors was trying to make it look like something was my fault, when in fact it was just a censor that was having an issue, a much much cheaper issue. Regardless, if Palomino would have been accurate and diagnosed it truthfully, that should have been something they should have fixed on their end being as the car was so newly purchased. I WOULD NOT PURCHASE YOUR CAR HERE.
Great experience.When I was looking for a cheap used car, I thought of dealers who just want your money...Palomino Motors are hands down the friendliest and helpful people. They actually care about you and want to help you get a good deal.
Attentive and expedient service, Larry was awesome and really in love with not only the inventory but cars in general. He took time to share personal stories of his experiences with cars relative to the potential sale as we test drove vehicles. There was also good music in the lobby to accompany the fine luxury cars on display. Receptionist was cute and bubbly not to mention the old pro in charge of financing. They were able to work around my sketchy credit and get me into a nice 2005 Nissan Armada with 130,000 miles for only $9500 with 0 down. After an oil change and tune up it starts, runs, rides, and performs like a $13,000 truck.Not to mention with rates slightly lower than if i were to take out a personal loan through my bank (Wells Fargo). In all my assessment of the dealership is very solid and definitely on the rise, i would suggest anyone give them a try, i promise there will not be any disappointments. Side note the detail guys in the back were awesome as well.
I test drove two Lexus here last week, both cars were priced very well. Mo was very helpful.
These guys are top notch. Selling nice cars at good prices. Donβt let the warehouse look and small parking lot fool you.
Easy and fast.
Smooth transaction!! Helpful! Not pushy!! Love my car!!! Thank you Ed (Eduardo) for making my car purchase a wonderful experience!
Mike Jones was very helpful and transparent to us while buying our new Lexus !He is not at all like pushy sales people.We loved the car online and it was so beautuful in person,,I am loving the new car! So excited!Lisa Reichenbach & Tony Hakim
Best dealership I visited. Always help me out and assist me with finding a good car. Very kind and trustworthy, anyone who comes here will be extremely satisfied.
My experience with Palomino Motors was a very pleasurable experience it was nothing like I thought it would be. This is my first time buying a foreign vehicle and the staff were very friendly. The receptionist Clara was very helpful and Dennis was my car salesman and he was very friendly and helpful. I would recommend anyone to buy their foreign vehicles from them they have excellent choices!!!!!!!
They have some great cars but I could not buy anything from them
I have never been treated with such disrespect. I will share my experience with everyone I know
I have bought 4 vehicles from different dealerships and this one is one of the best.They help me right away answer all my questions great costumer services and help me get the best deal.
The second you walk in you are greeted my very nice people. Very helpful salesmen help you find exactly what you need at a very reasonable price. Definitely recommend!
Sales Rep Mike Jones....I bought the car from out of town, Mike described the car perfectly and he picked me up at the airport.... excellent transaction
I was treated fairly. The car was clean and delivered on time. The sales process was quick. Highly recommended .
Gina did a great job getting us a beautiful Lexus with no pressure. I must say Palamino Motors was FIRST CLASS. Jimmy in finance worked his magic to not break the bank. We highly recommend !!!
Awesome service and Staff and very knowledgeable.
Best place in the plex, these guys really took care of me..... if ur looking for a car go here first!!!!
It was as painless as possible, they really wanted to be helpful, everyone was incredibly kind. I will 100% buy my cars there from now on. π
In 16 years, this was the best car buying experience ever. Gina and Eduardo are the best. Highly recommend this dealership.
If you want to purchase a car from them I would suggest you walk in with $500 deposit in hand so that when you start negotiations and paperwork on a car they donβt sell it to another person. After a test drive, saying βyesβ we want this car and starting financing they walked in and told us the car wasnβt available because another couple just brought in $500 dollar deposit on the car! Salesman told me βThe first person to bring money to the party always wins.βAre you kidding me?Sales manager stood by this policy and tried to reassure me that maybe they need to adjust their policy?!?I wouldnβt shop here unless you prefer car shopping auction style!
Excellent Staff, Gina is the best salesperson and Moe is an Awesome owner, best selection of exotic cars and luxury in Dallas area.
Love themmmm . Gina was great
This was a great car buying experience! Ed was really helpful and made everything very easy.
Alex was the best salesperson I have ever dealt with. Personable, yet very down to business. If you are looking to buy a car. Alex at Palomino Motors is the guy to talk to.
Good customer service, Nice owner, & a great team!
Bought a 2012 Chevy Cruze eco from them about a year or two ago and it was a nice car that had problems despite what they said. I got it with a warranty but that expired by the time it needed work. They told me I bought the car as is, so they could not do anything. Guess its my fault for not knowing it was a bad used car.Not buying from them again!!!!!!!!!!
Thank you Binh at Palomino motors for taking care of me, fast approval, very professional. I recommend everyone to this dealership! Love my 2013 Audi A6!
Loved the Mercedes I got from here β₯οΈ Everything works perfectly.
The worst customer service I have experienced in my life.I came to Palominoβs after reading the reviews and was very disappointed. Dealt with a lady named Gina wouldnβt allow me and my husband to test drive a car without submitting an application...
The staff is extremely helpful and makes the buying process easy. Would definitely purchase another car from them in the future
Good experience. Our salesman Scott Barrientos was very accommodating and helpful. He went the extra mile to fix our issues and concerns.