Like everyone I’m heavily dependent on my phone. When I cracked the screen I was really worried about the replacement process. These guys were friendly, professional and reassuring. Great service!
They did good. I had a battery replaced and it was handled well. Since this was my first time I will wait and hopefully come back again on my next battery replacement and maybe give 5 stars then. I do wish them well.
Very thankful for the wonderful management that showed me my screen didn’t crack….😳 just the screen saver did! I highly recommend ent this place for fast efficient and professional service!
I was very pleased with the screen replacement on my Android. The quality of the replacement screen is excellent. I was told that it would take a couple of days, and in all acuality it took a week. Good things take time!
The repair to my iPod was superb but a disconnect with a correct telephone number on which to alert me of its completion was not forthcoming. Fortunately, I only reside several blocks from the store and a call to the store announced that the repair was complete.The intake process was easy as was the pickup segment. Overall I have little to complain about and much to recommend the vendor to others.
Excellent work! Added glass while I waited. Perfect install. Highly recommended!!
I went to CPR to get my water damaged phone(screen showing green lines) fixed. After cleaning and diagnostics, I was told that it needs screen replacement, costing abount $200+, but I bought this phone brand new for $280, so I thought its not worth it and accepted the fate, took my phone back. Mind it, they charge diagnostic fee before even opening the phone, so I had already paid $60. No complaint about it though, it must be their business model.Till here my story was neutral and I thought its fair that they charged for diagnostics and it just didnt work out for me. However, I observed that volume was a lot lower than the usual and mic seemed to be not working. After doing some research, figured out that the speaker unit is completely missing. Either they deliberately removed it for reasons unknown to me or they totally forgot to put it back.I spent entire night thinking that I was cheated. Next day, I went to store and they told that it was not positioned correctly. Im no expert to tell for sure if that is true or if it was really not put in my phone at all. Im more inclined to the thought that it wasnt put in at all as there is not much space in there to misplace it. I peeped thru speaker holes and could see internal circuitry, this gives me fair benefit of doubt that the speaker unit was not put in phone at all..I leave it to the best judgment of the review reader to decide on what might have actually happened. 2 stars are for a sleepless night I spent thinking that I was cheated. Never going back to CPR.
Amin was great.Very helpful with our phone repair & fast repair.We will come back.
My experience with CPR in University Park was excellent. I have an iPhone 7 that required an audio chip fix as well as a MacBook Pro needing a screen/lid replacement. Each device was ready for pickup within hours the days I dropped them off. Both repairs went smoothly; my phone & computer work like new. The customer service was outstanding. Thank you Amin for all your help and service. My family and I will definitely use CPR again in the future.
First time in. My son accidentally broke his phone. Was told it was a pricey repair. Owner offered another phone he had for a good price. Set it up and we walked out. His Beautiful wife also threw in something free. Oh, Will definitely be back anytime I need repairs! Thanks CPR Cell Phone Repair
Very friendly and helpful staff - diagnosed my problem very quickly - I willcontinue to use their service and highly recommend them!
In and out, no stress at all and very quick. Dominique was lovely and super helpful, Ill definitely be going back here for all my repair needs.
Had a issue with my screen and they had it all fixed up in less than 1 hour!! Recommend this store
Excellent service! Super fast and very professional. Thank you!
Needed my phone cleaned!! No problem!! Prompt service!! Actually FREE of charge!! They will definitely be getting my business again!!!!!!!
My camera on iPhone 8 was cracked. I took it to my cellphone provider and they told me they didn’t have the parts they needed to fix it and would only be able to order the parts if I had insurance, which I didn’t. They recommended that I go to CPR down the street. It was fast and the gentleman was nice, friendly, and knowledgeable. Highly recommend this place!
I was in a jam, found this store and they fixed my phone on less than five minutes. I highly recommend this guys. They provide stellar fast service.
This place is very professional and very friendly. I highly recommend. My device came out looking even better than it went in. Thank you Phil!
Took at least a week to repair my switch and the Employee was Great thank you Amin.
Good experience & great pizza company Nextdoor.
Friendly and helpful. Fixed my iPhone charging problem in a jiffy.
Needed my iPad charge port fixed to the motherboard. Did not want to buy a new one. Had to go from Sherman TX to this place but was worth it. Services great, willing to work on it right away so I could do errands and pick it up the same day, saving me an extra trip down to Dallas. Very customer friendly
Friendly, professional, and fast phone screen replacement. Im glad theres one in the neighborhood.
Great customer service! Extremely quick to diagnosis and repair. Highly recommend!
My phone had its 3 layers of screen glass broken and CPR told me that it could be fixed. This place saved me money on having to buy a brand new phone. I would definitely use them again if I had to but hope I wont need to again.
I have an iphone 8 plus that got water damaged. After about a day of me letting it dry, it started turning on and off by itself so I assumed it was completely dry. Unfortunately it was stuck in recovery mode and nothing I did worked. I took it to them and the next day my phone was completely fine! Thank you guys so much!
Needed a new battery.They seemed to know their stuff and answered all my questions. Very personable too!
I went to CPR on Greenville with a broken iPhone 8 Plus screen and non functioning call sensor about half an hour before the business closed thinking I would make an appointment for the following day. They immediately did a ten point check on my phone and started working on it. The gentleman at the desk was extremely friendly and before I knew it my phone was fixed. The screen I received was the same if not better than Apple screens and functioned better than before. I’m extremely happy with the service I received and will definitely come back if I break my phone again which unfortunately is very likely. I highly recommend this business.
Went there to see about my charging port on my phone I was told that it needed to be replaced. The gentleman told me they would first clean it to see if that would just be the problem. Thank goodness thats all it was it saved me $60. thank you very much and well highly recommend you.
Went in to fix my screen and found out it was merely the cover I had on it which had cracked. Honest group and appreciated the help.
They took great care of me! Very professional and friendly service and they had my iPad fixed in less that 2 hours. I would highly recommend.
The part I needed came in within a few days, technician took 1.5 hours to do the work. Easy!
Just got my iPhone XR fixed at this place not even a week ago and my phone is already malfunctioning. Not only was it very expensive to fix, my phone for example will be on 100% and it will suddenly shut off, turn back on, and say its at 1%. Its getting to the point where it is not even working anymore. This is ridiculous, dont go here.
Great service. Amin listened carefully to my description of the charging issue. He thought it might be battery, but cleaned the charging port first just in case. It worked! Will definitely be coming here again.
Great place that was recommended to me by ubreakifx in Addison. They couldnt replace the screen on my Samsung tablet, but CPR could. Fast service, reasonable price and very professional.
Seriously wheres the sixth star Because this place went above and beyond they did good work professional kind and low price I was very satisfied with my experience here and it was recommended to me by a another cell phone repair shop cuz they couldnt do the repair job so what does that tell you
CPR fixed my crack screen in a timely manner and sold me a screen cover, which protected my screen the next time I dropped it. The screen cover was under warranty and I was able to replace it for $10.
I brought my phone in since it was stuck on and unresponsive. They got my phone to reboot and didnt charge me anything but this review.5 stars can definitely recommend coming here.
I dropped my phone in water for 1 second. After trying two other repair shops who would not even touch my phone, I found CPR and not only was Amin kind and super helpful, but they saved my phone!! Highly recommend CPR University Park!
Amin was very professional and helped me fix my iPad and iPhone in a matter of minutes. I highly recommend Cell Phone Repair for any of your mobile device repairs! Thanks again
Amir took care of our screen protector quickly and correctly. Thanks guys!
I cannot tell you how comforting and reassuring my experience was. Everyone hates to be without a cell phone but I came in feeling slightly desperate.Having just received news that my 97-year-old mother tested positive for Covid, I was trying to arrange and organize her healthcare and living situation in very complicated circumstance, including being halfway across the country.The gentleman who assisted me was able to fix my cell phone really, really quickly. I think he understood my situation and it was a great comfort to have someone act in such a kind and caring way. THANK YOU SO MUCH!!!
I paid nearly $400 to get my screen fixed early January and the lcd is already messed up. I went back and got quoted $300 to fix again. This has never happened to me before and I am good at taking care of my phones so I know it wasn’t my fault. If I would have known I would have just went to the Apple store and paid less or bought a brand new phone.
Courteous and very fast! Turn around was an hour to fix my PS4! I will definitely come back!
Outstanding service. The guys are thoroughly knowledgeable, and they’re committed to solving your problem. I’ll definitely return.
Provide wonderful services and very helpful. I love the staff .
Super fast and friendly service.
Very nice experience!
CPR cell phone repair is the best they have good prices on everything and they will fix your phone as soon as you walk in depending on your problem
My whole experience was excellent
Great service. Amir is the bomb he revived my Samsung Galaxy A20. For $65 dlls I extended my phones life. Highly recommended place!!
Friendly staff!!!!! Fast service!!! I use them for cellphone and computer repairs!! Amin is a sweetheart
Great service and clean business
Amin was wonderful! He fixed a problem simply by cleaning my phone. ha! It is truly a full service repair and retail store. I got a new screen protector for $39 that he literally hammered before our eyes and it did not break. Ill always go back for future issues with my phone. Thank you Amin!!
I went to CPR phone Repair with my Samsung galaxy s9plus. He fixed my phone and with reasonable price and the provided me the best service. I will recommend this place for any cellphone repair service. Go check them out!!
The part had to be ordered, and I drove to drop my phone off when they received the part. Got back to my apt and got a call saying it was the wrong part and to come back to get my phone. It would have been nice for them to have checked that before they called me to drop off the phone for repair or before I left. So I didnt have to keep driving out. But once we got the right part, the service was quick and they fitted the new screen on perfectly. So 4 out of 5!
CPR Cell Phone Repair Dallas - University Park is awesome! I thought my iPhone X screen was cracked. Turns out it was the protective glass placed on top of the iPhone screen. The gentleman replaced protective glass screen at no charge. Great customer service!
They fixed my I phone X very easily and quickly. My phone had gone black and they fixed it within 1 hour! It was $199 which is far more affordable then buying a new phone! Highly recommend.
Efficient, professional, easy repair. I requested an online quote prior and they matched it in store. I had a severely cracked screen and it looks like new. Less than an hour to get it fixed.
I needed to get my Galaxy S10 screen replaced and this was the one of the few places that will replace it. Customer service was great! Price was fair and turnaround time was outstanding! CPR was the only place about to get it repaired same day. When I went to pick it up everything was set up and ready for me and the phone worked just like it did when i first got it! I will definitely be coming back for any more repair I may need in the future.
When other shops were out of parts for repairs, CPR had everything in stock and provided same day service!
They fixed my iphone X and its now finally able to charge. FINALLY! Thank you once again. They fixed my PS4 by removing a screw that was so stripped that I never thought it would come out, but they did that as well. This place should have only 5 star reviews.
Easy online scheduling, quick repair in under an hour, screen looks good as new!
My iPhone XR had water damage, I took it somewhere else and they told me they couldn’t fix it. Because CPR had such awesome reviews I decided it was worth a shot since the alternative was to buy a new phone. They were able to dry out my phone and have it up and running again overnight (I dropped it off in the late afternoon). I am so glad I took the time to come here, they were professional, way cheaper than a new phone, and were able to fix my “unrepairable” phone.
I arrived an hour before closing, and was in and out within 20 minutes, a new battery in my iPhone at a great price. On the eve of a citywide shutdown, CPR University Park was in the process of preparing for the new restrictions, cleaning and insuring customer safety, yet they accommodated me without hesitation. They will have my business and influence recommending them to others. Thank you CPR!
There is great service. Got straight to the issue and solved the problem. I would recommend them for any phone issue. My phone didnt charge dont know why but its great now
Excellent service… Top-quality repair, excellent turnaround time!! I would recommend this business to anyone.
Super nice folks! Walked in and asked them to take a look at my cell phones charging port because my cell phone was periodically not charging. The nice folks cleaned it out, which fixed the issue, and didnt charge me anything! Always heartening to know there are good, honest repair shops around. Will be patronizing this place again.
Amin was very helpful and kind!! My issue was fixed within an hour. Very pleased with the level of service I received at CPR.
Great service. Almost only place in town that could work on my phone.
Horrible customer service.I call them to know some details but they dont even have the idea of products.Asking iPhone XR 128gb $799, where the real price is $649.
Very fast and quality qork, would highly recommend
Excellent company following COVID guidelines. Professional and quick! Will use again.
The team at CPR went way above and beyond to fix my device. They were excellent.
The whole repair took about 50 minutes and our iphone 8 looks BRAND NEW. Phone was tested and approved before leaving the store. Thank you!
They were very quick to answer the phone and answer questions. When I got there the place was nice and clean and took care of what I needed quickly and they were very friendly.
It was great. They fixed my sons cracked iPhone screen - quickly and perfectly!
Great service and very helpful, fixed my phone screen very quick.
I cannot stress how great this place is. I completely shattered the screen on my iphone 6 to the point where i couldnt access anything and they were able to fix it in less than two hours. I went back later after completely botching applying a screen protector to my new iphone and they completely fixed it..... for free. Cant recommend this place enough.
Fix my I phone and it’s back in good condition 😁😁
They fixed my phone in 30minutes. No issues and everything worked just fine. I highly recommend and will be back
I had a great experience at this store with Amin. He was knowledgeable, kind, professional and extremely quick. I had two keyboard issues on two different Mac laptops and he fixed them both while I waited. Thank you Amin and thank you CPR!
Great customer service, kept me up to date with the progress of the repair. My phone was old so parts needed to be ordered and it took a bit longer than expected but the out come is my phone is working again and thats what i wanted. Thanks Amin.
Went here to do a Zagg warranty replacement. It was a super easy experience! Way better than waiting for the replacement to come in the mail. Plus, the guys working there were very nice. Will definitely be back!
This place was awesome quick and thorough. Very friendly as well. Highly recommend!
Amin was very professional. He looked at my android phone & told me it would need soldering to fix the problem. He ordered the part & I took it back & he fixed it on the same day. I am very pleased with my working phone! I recommend this store.
These guys are awesome. Went by to see about unlocking one phone and restoring another and getting screen replaced. They answered all my questions and took the time to take the phone and restore it without charging me, and to come back to replace screen once I confirmed the phone was compatible for my provider. They could have easily just taken my money. Highly recommend. Not pushy at all.
I love that I was able to get my iWatch screen fixed and my sons iPhone 7 fixed as well during same visit. Very friendly and fast
Amin was very helpful and stayed beyond normal operating hours to complete the repair of my phone.
This place is Amazing 10 out 10. I am going to tell everyone to get the phones repaired here
They’re so nice!! And quick. Reasonable prices and just super nice people. My phone looks perfect and works great. 5 stars. Will definitely be going back there if I have any other issues with my phone. Super awesome service and people.
I had a great experience here! Thank you for fixing my phone so fast!
Fun place to get a drink. 3 levels. Pool table upstairs. Dance floor on the 1st level. Drinks were pricey. $8 for draft beer. But overall fun spot.
All reps that I interacted with were super friendly. The service turnaround was quick and Im happy I was able to trade in an older phone to go towards my repair costs. I additionally received a screen protector with my trade in money and free installation as well. Ill definitely be back for future repairs and recommend them to others as well!
Great and speedy service!
Very knowledgeable and great customer service!
My phone couldnt be repaired, but it was because of the type of phone. CPR did everything they could to try to get my phone fixed. I appreciated all their help. They were very honest up front with me about their concerns. I will definitely go back.
Great service. Very friendly and knowledgeable. My phone was doing some crazy things. Couldnt figure it out. They helped me with it and didnt even charge.
I have been using them for several years now and I go back because of the quality of their work and their customer service.