Super neeto shop exciting luxury swaggy kind lit knoledgable quick productive involved
Terrance always helps me out and shows me all the new stuff, love it here!!
Great store with chill vibes, Ciera is always helpful.
The staff is very helpful and have knowledge about their products.Clean store with items clearly visible and not cluttered.
These guys were very high! Would not give me explanation of when it came to a certain product.
Good staff, they have cigarillos and Phillies - blunts(size of cigar), titans and chocolate blunts (size of cigar), but the good humidor cigars, pipe tobacco, beer and wine are only found at the main location on Columbia Ave in Old East Dallas between Lakewood and Downtown
Worst smoke shop ever. do not buy from these rude people.
The Ladys was very nice all the stuff was healthy but expensive and worth to buy just didnt have enough cash wouldnt mind going bk
I just drove 18 hrs for family vacation I was in need of a device. Since I didnt want to drive further I decided to call a few stores within a mile looking for something. When told they had what I was looking for they told me they dont give pricing. What great customer service....guess whos not getting my business...
Helpful, friendly, personable! The store is clean and well-lit with a great selection. Great local shop.
Due to chronic pain I buy kratom there all the time. A new employee put the wrong type in my bag. I didnt notice until i got home. It was never opened but they still wont let me exchange it. They just lost a lot of money from me. Im sure the owner wont care but i just wanted it out there. Dont trust the employees to get what you asked for
Props to Red for being so helpful! great shop with lots of neat items
I want to respond to Tony Smith s 1-star review from a year ago.It IS illegal to sell a detox for the purpose of altering drug tests, period. The PnS employee was absolutely correct in telling you it was illegal!Mr. Smith, dont you know 95% of getting what you want or need, especially at retail establishments of this nature, is all in HOW you ask for things? You asked for what you wanted all wrong...Proves to me the employees here have a little snap....
This place needs more help! The person who is supposed to open the store needs a watch. I would also guve this place 0 star its 10:15 and its still not open. So my advice go somewhere else
Decent selection but pretty pricey. Much better selections elsewhere. People are nice but your wallet is their primary target. Most likely will not go back.
Excellent store. I drive 30 miles to go to this one because the employees are worth the drive!!
Terrible and very slow service. Does not have things promised in stock. Cashier is lazy and will hassle you about your payment method if you are black. Allows (none black) customers in store without mask or face protection. I will not return to this store ever again. Absolutely awful service.
It was hard to find, but I found it, lol. The two guys that were there were pretty cool. They helped me out on selecting a great pipe. Thanks guys.
Great selection but the staff isn’t knowledgeable. Bought a connection piece for my pen but only works with pens that have a button. Told the dude mine didn’t have one but he convinced me it would work so I got it, no exchange or return policy.
Always have what we need even in our hour drive to see ya, without calling and checking first;).Everyone is kind and knows their knowledge on certain products when asked for future reference 😉. PS. Its a fun shop and great pricing compared to like..The Gas Pipe...xo
For your stuff you like.. the employees are friendly and knowledgeable.
Katie is awesome. She always is so helpful without being a pushy salesperson. I get my Kratom here which is s life saver for me and I am always happy with the level of customer service.
I discovered this awesome smoke shop about a year ago and so glad I did!They have a giant variety and good prices. The store is clean and always full of great items.The best part of shopping there is the great people who work there and the always excellent music they play.
Cool place. Clerk with the dreads is a cool dude. He welcomes customers with a smile and willingness to help.
Great prices and even better service!Will definitely be back
Eh. They had what I needed, but the person at the front didnt even say hi to me. I said hi and he acted like I just told him his grandpa died. He was like hi.... Looked at the floor. Didnt even ask if he could help me. I asked if he had synthetic urine, he took me to it said we have 2 and 4 oz and thats it. He rang me up silently. I said thank you, got no youre welcome.... Look, youre working at a smoke shop. I gave you like four chances to treat me like a customer and you didnt. Idk... Try a SMILE. Be happy or at least fake it like the rest of us. The selection is ok, I guess. I think Blue Phoenix was way better. I even prefer puff n stuff over gas pipe, but this was just depressing. Ill go to gas pipe next time.
Worse place ever... Dont waste your money...come to find out owners are rasist.. Dont know how to run a business.. From the looks of it. the staff seem like a bunch of crack heads & east dallas store the worse one selling more than pipes Im sure the guy there look to be selling pills or something shady.... Wow ...smh
Great service. Employees are cool and laid back. Everything you need is here
Great smoke shop. Engaging and knowledgeable staff. Great selection.
Never had a problem. Used to hit up the Dallas loc until this one opened a while back. Closest place to pick up tattoo supplies, and their glass is always on point.
I wish I could give this place zero stars. I bought two batteries for my e cig, went to my car to try them, and they didnt work. I asked before I purched them if they came with a charge, because I was needed to use them right away. When I got to my car they didnt work. I immediately went in for a refund and was refused. I took them home in hopes that they would work after a good charge, but NOPE they were garbage!
They had puff and they had stuff. Best head shop in DFW
No matter what their name is on the outside, the place is even more awesomest inside! Puff n stuff had just that. Stuff to help u puff. Need i say more?
Love this place great price and awesome staffing always help me
A+customer service, the young lady with the schort black hair very pleasant .knowledgeable
I was on a call for work next door to this shop today and while Im familiar with one of their other locations very well, this is my first time in this location. Staff was really nice and overall it is a pretty bad a** Head shop. Got some papers and lighter and was on my way. I will be back.
Yoooooooooooooo. Beautiful, locally hand blown glass. Great employees who really know what theyre talking about. Down here from Illinois for a month, already visited the place 4 times.
The people are so friendly my tobacco pipe didn’t come with the bowl and they just gave it to me cuz it wasn’t my fault awsome guys thank u works from 10:17 to whatever ha ha
This particular location is probably the least well-stocked of their four Metroplex Area locations; however, they do have a good selection of the various items that we have to have for our vapourus and sometimes cloudy adventures.
Another good vape back up store for parts tanks and some coils
Great selection of glass, vape products, and kratom
Love how chill it was here. Got what came for. The guy working there was funny. :)
Very helpful staff❗👽✌
Great place, huge variety, and well knowledged staff.
Really great service very knowledgeable worker
Doesnt even bother to answer the phone.
Kind of bland for a head shop. I was disappointed in their selection but ended up spending money there anyway.
More of a head shop, small tobacco convenience store and LESS vape or ecig shop.Staff nice, store layout is minimally organized (more haphazard, cluttered) despite shop size.As I only vaper, this would not be a place I would shop at.
My boyfriend and I went in looking for a bong attachment since ours had broken, & little did we think to get the size or measurement of the piece we were looking for. Thank jesussssssss for Brandi and Consuela! They were beyond patient and informful with us (defitnaly knew what they were talking about). Even went out there way on calling the place we originally got our bong to see if they can get more information on the attachment. We were able to leave happily with our new attachment right before the holidays (; . Thank you guys so much!
Great customer service friendly staff
Great place to get all your needs.
Upper management makes employees walk on egg shells - awkward af always lol employees are dope despite management distain
Place is dirty. Guy was high and dropped a couple of glass pieces. No variety at all and Glass is overpriced due to no traffic.
Great prices! Cant even find a better price online. Sooooo worth the 15 minute drive.
Called them today talked to some guy that said this was his profession? Really? Working at a head shope is a profession now. Sorry for you dude you took the wrong path.any way he didnt know Amy thing. Told him I needed a detox for a job interview he said that was illegal to sell. I went to gnc and bought some. I dont think gnc would sell it if it were illegal.
Their stuff is way too over priced. I dont know how they stay in business. But they do have an excellent selection in inventory.
This place is trash I bought a vape mod and it didnt work they would not do anything after I walked out door worst business ever.
Chelsea knows her stuff. Great prices and merch, and fab knowledge!! Please visit PNS! Wish we had yall in our hometown!!!
People pleasant well informed on most everything in the store. I didnt find what I was looking for and kinda felt like I was talking to a car sales person when it came to purchasing something.
Friendly employees and well-stocked
Always happy to visit here!
Love this place very affordable
Very descent prices and okay service
Rude.... i called to ask if a product was sold here and was hung up on.. 😐😐😐
Was better when it was the blue Phoenix
East Dallas location will always be my favorite, but this location is closer to me so it gets the job done.
This place is garbage! Overpriced and the person who works there looks like a crack head!!
Great stuff great staff
Very helpful friendly people
Employee was very Respectful & understanding.
You should go here for yourself when youre in town
#1 Great selections of whatever your looking for!
The guy who greeted me was very helpful and friendly.
They have moved just up the road...13015 Jupiter Rd
Good place.
Great staff at this location!
Cool place, great prices
Didnt appreciate that i was being rushed to buy something and didnt get offer stuff, i liked the place and stuff were at good price but didnt like the employee
Awful service poor customer service they have no kind of intelligence and they are very disregarding into what you need
Good deals on things like ounces of kratom, shame it will be outlawed.
In and out quick
This place is Great
Never showed up to open
Quick and easy.
Friendly and helpful staff
This place need to be shut down i found out from my 16 year old the dude with the purple dreads sold my kid weed
Great place
Prices are extremely up charged.
Cool dudes,and dudettes,, chill atmosphere
Kratom and pipes
To pricy for me
It was amazing!!!! 😁
Over priced in my book
Great store amazing workers
Bad people
Great products, service, and staff
Good place
Little bit of everything
Great selection!