Technician was great. Went the extra mile to take care of the problems I had with my laptop. Highly recommend this business. Have used them a few times in the past. Service has been great every time.
Very nice people to work with
I had really gotten my Android cell phone into a visual and technical mess! I was pretty sure that I was just going to have to start over with a new phone! I called and made an appointment with a gentleman named Phil. He had an hour booked for me and I had his undivided attention for that time. The store was VERY busy, but he managed to treat the other customers courteously while making sure that I felt tended to! In no time at all my phone was better than it ever has been and I was as out the door complete with a recommendation for a great Mexican restaurant in Dallas I had never tried before. Best Mexican in town. Everything is made from scratch. Anyway. Our charge on the cell phone was totally fair and reasonable. I would go back again FOR SURE. In the meantime, my husband made an appointment for help with his computer the next day and is really looking forward to getting that handled. There are two other guys that work there so there is always someone at your service! We are so lucky to have this shop in our little town! Oh! The name of the Mexican Restaurant is El Pique.🌞
Really impressed with the knowledge and service at TGS. Called ahead and spoke with, then was assisted in person by Quinn. Needed a new laptop for school, Quinn was really helpful and I appreciate it.
Helpful and good prices..great small business
We were recently relieved to find John and Technical Genius Solutions LLC. Our questions were answered, their response was quick and attentive and They were able to map out what our needs were. The purchase and installation went so quickly and smoothly, we were pleasantly surprised. We lost no time during installation and connecting in multiple offices and have not had a single hiccup or concern. We are a non-profit with offices in three counties and would HIGHLY recommend John and Technical Genius Solutions to anyone looking for either small or large technical projects.
John did an exceptional job helping my business transition to online sales and delivery. He made getting customer support easier than if I were to attempt on my own. Additionally, he made sure understood our website builder and we were set to accept our first payment. I cant say enough about his companys civic mindedness throughout the Covid crisis and will likely use his services in the future.
Technical Genius Solutions is top notch! We were having problems with a laptop and it was quickly fixed and very reasonably priced. I wouldnt go any where else for computer issues. Thank you again David for your outstanding service.
What a great local business! John and his team are fantastic. Whenever Ive needed technical assistance etc they are on top of it. They are friendly, and reasonably priced!
I took my PC to TGS yesterday based upon Google recommendations even though there were several other computer repair shops closer to my home. Im happy I made the drive. It took about a half an hour to get my computer up and running thanks to Phil who was personable and informative. The price was more than fair.
REVIEW EDITED.. NOT SO GREAT. These guys are great! I bought a router from them to get service from a new internet company in town and the router needed serviced and I was told to call the router company and have them help me fix it. I got the run around for hours so I called Technjcal Genius Solutions and they just told me to bring it in. They fixed the router for me and they did it for free and with a smile. I will definitely be giving them all my business from now on!Unfortunately the router they sold me never worked with the internet company so when I called about a possible refund (since it didnt work and was purchased new from them a few months prior). I left a message with a female staff and then I called and received their machine which I left a msg on. That was a few weeks ago. I figured that was my answer. SO, Yeah, $85 fun useless paper weight is what I ended up with.
My husband and I had been looking several weeks for a dependable computer service when we discovered Technical Genious Solutions in our own town of Dallas. We were thrilled to find this shop. They are quite knowledgeable, professional, and friendly. They answered our questions in a clear way for us to understand, and repaired our laptop in a timely manner. We highly recommend Technical Genius Solutions.
No better place for all your computing needs.
The guys at Technical Genius Solutions Have been a great find for me. They are there for me for both Mac and PC issues. So happy they are in Dallas because they are very knowledgeable and reasonably priced. Currently they are giving me a one on one Adobe After Effects lessons. They are also looking into hosting a video game club for my 10-year-old grandson and his friends. I would highly recommend that you check them out for all your computer needs! Barbara Holman
Best computer person I have ever dealt with. I met at a class he was teaching at the local senior center. He has been very helpful and knowledgeable with helping me, and my children with their computer problems. He even came and helped me in my own home and set everything up. A++
Thank you Phil North for your wonderful service. It is nice to have a technical service in Dallas. More Dallas residence should use services locally.
John, at Technical Genius Repairs, helped me build my first PC about a year ago. Hes been my go to computer guy ever since. Hes very polite and professional, hell teach you what you need to know. Great guy, great business! :)
Great service and reasonable rates. Used them to get more memory on one of our office computers. Highly recommend!
We needed help updating an old laptop and desktop; John was very helpful and his service was fast. He explained things clearly, we felt he was very fair and trustworthy. In home service was great!
Needed to have the entire cooling system replaced on an MSI gaming laptop. Originally we thought it was just one fan that needed replacing, and that was the price they quoted me at. After realizing that the required parts were more expensive than previously thought, and understanding I was on a budget, John kept the price the same under the condition that I do some of the work myself under the supervision of his technicians. Coleman and Ryan (the technicians) were very friendly and helpful, and without their guidance I believe I wouldve either paid much more to get it fixed elsewhere, or destroyed my laptop in the attempt. I would recommend this company to anyone and everyone.
Technical Genius Solutions provided expert care to our computer equipment. In addition, they are great with partnering with other businesses for community efforts.
My husband and I are very happy with Technical Genius Repairs. The owner has personally worked on both of our TV and my computer. John has always been really easy to work with his patience and understanding of people who are not very technology oriented is something I really value about him. On all three occasions we were serviced professionally in our home, he arrived promptly and with all the equipment he needed to do the job we had discussed on the phone. We would recommend Technical Genius Repairs to anyone needing help with problems related to technology.
This company is wonderful! John figured out a computer issue that had plagued me for years! His prices are fair and he is very reliable. He got back to me on a weekend when I had an emergency issue! I have been with them for years and rely on them for my profession. Keep up the good work!
Excellent service at our home. It took awhile, but the technician was able to find a way to retrieve our documents and pictures from our bad hard drive. When we need to upgrade the hard drive, we know where to go to get great service at reasonable price.
Ricky was my tech. He responded to our call promptly and was in and out in a matter of moments. The relief of having this company in town to make house calls is something other companys should take notice of. Whatever was wrong with my TV, Ill never know. But Im certainly grateful Ricky was here to help!
Ive been working with Technical Genius since they first opened. They always show up, are reliable, and get stuff fixed. Most other tech companies that Ive worked with struggle to just show up. A rare gem in Dallas, Oregon.
I had a laptop that was constantly locking up and was super frustrating. John was able to get everything running smoothly within an hour. He was very insightful and offered many suggestions on how to upgrade the machine. I made the decision to upgrade and he did all the work shortly after. It is now like I have a brand new laptop, for a lot less money.
Excellent! Took my laptop in the morning and had it back by end of day. Friendly and very knowledgeable. So happy I went to them. Cant thank John enough.
Customer friendly hours, fast service, no upselling. Both my prime and back up computers had major issues that were resolved on the same day. I just wish I had known they were open on Saturdays when everything started falling apart. Easy access parking, too.
Im very happy with what the technician did at my home. He got my computer going again and answered a lot of my questions. Thank you very much
John was very quick in identifying and fixing some serious problems with my laptop. He was willing to come to my home and help me for no additional cost. And for more then half the cost of any computer repair shop in Salem or Dallas. Excellent Professional Service A++
New business that offers technical support services. Charles the young man who assisted me was very knowledgeable and helpful. Highly recommended this business!
Oh my goodness are these individuals fantastic! Best costumer service Ive ever experienced, answered all my questions Thoroughly, my computer has never worked better, the man who worked with me named ricky is one top notch individual. Ill never go anywhere else when I need help with my computer because youre not just a costumer to them youre family.
Very professional service. Very kind employees. Was notified instantly about my problem many choices for fixes. Fair prices. Would return again
Delicious food and very good service
John came to our home and did a quick tune up on my computer.He is very pleasant, knowledgeable and efficient.He was also able to teach me a few things on my tablet which was very helpful.I would not hesitate to use his services again and would highly recommend his services.
I bought a new laptop about a year ago, and from the very first, it didnt work well: sound went out, internet wouldnt load, games played like molasses) and it went back to the store four times for adjusting and fixing before I gave up, wrote off the expense and shoved it onto a shelf. I was googling for something else and found Technical, the guy came out and an hour or so later, I had a brand new, WORKING, computer. It was a great experience, and Technical gets all my computer repairs from now on. Thanks again!
Excellent service and skill. Recovered data from our failed computers. Very satisfied and will repeat business
I took my Lenova in with a dead hard drive, they knew what they were doing and gave me a quote, to my surprise, they were done ahead of time and under the quote!!! Thanks much, definitely will be back again.Noon
Everything you could hope for in technical support. So pleased with my new printer. We will be returning for all of our computer needs.
Good Honest technical skills !
Excellent local help for your computer
John is AMAZING ! His knowledge seems unparalleled! I would recommend him to anyone.
Very knowledgeable and nice! Highly recommend John and his crew for all your techy needs :)
I have had many services done by a tech Ricky here and they are always fast, affordable, knowledgeable, professional as well as having great customer service I would recommend them to anyone!
They were quick to respond to my problem.
The in and out service was great and the owner was very friendly. Honestly, have not had a chance to play/try out laptop to see how it is running yet since he worked on it.
Great service, friendly, knowledgable and fair priced.
Wow! Very prompt and thorough.
There service was done correctly
Very knowledgeable and courteous!! 👍
Agree!