Great selection that changes seasonally, lots of sales. Check back often to see whats now on sale. Cute gifts for most people on your list.
I can always find a last minute gift or unique present here! Love this store!
1st time visiting this place! I had to do a happy return and they offered a 10.00 off to shop! I picked up a few things. Cute stuff! Will go back for sure! Friendly too!
Lots of elegant and clever paper items. Not like the usual store. Unique.
Very disappointed with Mary at the Paper Source on Royal Ln. When we first had our appointment to discuss wedding invitations with her in January, the appointment took over 2 hours because she kept getting distracted with other customers even though there were other employees working that day. We got our invitations on January 21st but we didnt get our envelopes. I was told by another associate that it was a separate process. I waited a couple of weeks and started to get suspicious so I called the store. I was told Mary would call me back. She didnt. I called again, no one was able to help me with wedding information. I called another time and finally got ahold of Mary. It turns out she was supposed to send me a template the same day we placed our order, she never did. So a month later, in February, she finally sent me the template after I had to call multiple times. I told her I needed the invitations expedited because we were already well over our deadline to mail out invitations. A week later, I had to call (AGAIN!!) to ask about my invitations. Finally I got a hold of the manager, Alicia, who was the only helpful associate it at this store. She tracked down my invitations, had them expedited and checked my order to make sure it was right. Alicia was great. Mary is absolutely horrible and should NOT be in charge of the wedding department of this store - she never even apologized for the over a month delay that she caused us and the stress.
Can spend hours in this place and still be hesitating of what to take! So many cute stuff !
They were very helpful! It was also very vibrant in the store almost over the top sensory overload but not all the way! Had lots of items to choose from and very well lit so you could take it all in! Nice station for you to plan your invitation or whatever your stationary needs are! Cant wait to go back
Very nice place if you want more gift options, such as gift wrapping. Expect to pay the price though. Staff was very helpful with providing suggestions.
What an awesome place! Beautifully laid out floor plan, party supplies, helpful & knowledgeable staff. I joyfully went WAY over budget 🥰
Paper Source is one of those cute little stores at Preston Royal that can inspire you to think out-of-the-box, can offer Creative Solutions to gift and gift wrapping problems and might just have that perfect little gift for someone on your list. When you walk in the door youre surrounded by adorable objects, beautiful gift wrap, elegant tissue paper, and ribbon and a rainbow of colors. I was especially taken by noodles the dog, a miniature Puli, who barks and bounces forward when you Pat his head. This would be the perfect gift for some child on your list. The tables are stacked with such a magical objects that surely you can find something and then something beautiful to wrap it in.
No Christmas stuff at all. Very surprised since I went on December 23rd.
Rude to a paying customer at the cash register. I worked in retail for a long time, there is no excuse for this. Preston Royal location.
Great assortment of ready cards and special order stationery. The staff is friendly and helpful.
This is a very interesting store! Lots of things to brighten your world! And the staff is friendly as well as knowledgeable. They didnt hesitate to help me with a problem I was having with my project.
Unfortunately, not the best experience. I paid almost $900 for about 30 wedding invitations. The staff was awesome and extremely helpful with the initial ordering process. Not a single problem there. Once the order was placed however.... a few issues came about. First, I paid $50 for rush proof. That did not happen although they did refund the $50. I wouldve rather had the service ordered -obviously. Second, ribbon and envelope backing did not match. The envelope backing was on backorder so I didnt get a chance to physically see them when I ordered. I went off the suggestion of sales staff. I ended up buying ribbon from Michaels so that problem was solved. THEN, I specifically asked for the ribbon on the invitations to be tied a certain way. Not only did that not happen, they werent on the invitations at all!!! When I picked the invitations up and communicated they were supposed to be tied - crickets.... Even though it is clearly listed on the receipt. Since I was a bit frustrated by that time, I just took my box and left. I guess since I had to buy new ribbon that was a good thing? I know tying ribbons on 30 invitations may not seem like a big deal but when you (a) spend the amount of money I did and (b) not plan to do that, it can be a bit nerve wracking. Lastly, none of the envelopes would seal?!?! Not sure if it was because of the added backing or the envelope seal just wasnt strong enough. Nonetheless, after licking a few (disgusted!), glue stick, krazy glue and gorilla glue, I finally taped them all down and moved on with my life. Not the pretties presentation but by this point, I was sooooo over it. Anywho, certainly not the experience Id hoped for given the price.
I’m so disappointed in my experience today. I went in looking for help on wedding invitations, envelopes, and liners. I was in the store for over 20 minutes and not a single employee spoke to me. I was the only customer in the store so it’s not like they were busy helping other people. I finally had to ask for help and the lady seemed annoyed that I “bothered” her. She gave me a short answer and immediately walked away before I could ask her anything else. I eventually left out of anger. The most disappointing thing is that I’ve had such great experience at the location before, so I specifically chose to go there and then I have the worst shopping experience of my life. Wedding planning is supposed to be fun and exciting and they made it a bad experience. I will be taking my business elsewhere.
Excellent service
Well organized and friendly staff. Products were high quality and well displayed.
Helpful staff. Great service and exactly what I needed.
Tad pricy. But worth it because the quality is awesome.
Theres a lot of invitation options! The staff is friendly and helpful!
Nice staff didnt have what I was looking for though
Wonderful selection of papers i cant find anywhere else
Wonderful, all around...goods and services.
Friendly & knowledgeable staff, wonderful selection.
Expensive