Good supply of food, especially now during the pandemic. Staff is knowledgeable and helpful.

Excellent service, great selection. Down side only one electric cart keeps its charge. The other one keeps running out of power. They also need more electric carts.

Great place to buy. Nice flowers too

This staff is so friggin polite and helpful! The deli guy brightened my morning.

The market manager stopped his work on sales floor to help me. If all of employees are half as good as he, your store can only be sucessful.. great customer service.i will pass three other grocers to shop your location..

Close by my house and usually have what we need. Since they are in the middle of a remodeling it can be hit and miss. But Im sure when its done it will be great again. The employees are always friendly and helpful!!

I am beyond infuriated with how Tom Thumb is able to be okay with keeping a pharmacist that is as rude, inconsiderate, and lazy as he is at this location and I urge the company to get rid of him as soon as they possibly can. I had scheduled my Covid-19 vaccination at this location for 4:30 PM, and was on time and ready to get this done at 4:30 PM. I’m assuming waiting the four minutes it took for the pharmacist to check out the customer in front of me means that him stating, “I don’t do vaccinations this late” and “I don’t care” when I showed him my very clear appointment time, are completely valid even with his inability to operate his register in a timely manner. I guess that also makes me a liar and I don’t actually have an appointment. Thank you so much Tom Thumb, I appreciate the useless public exposure to myself and my family as well as the waste in gas and time. P.S. you should probably make sure that complete waste of space doesn’t have any association with you, before someone filed a lawsuit that would permanently change the future of the company.

Nice store, found most of the products I was looking for, unfortunately I had to call the store for assistance in an aisle, no one was around to assist. They were kind though.

I’ve been shopping here for nearly five years. I buy wine for cooking and things weekly. For reference I’m nearly 30. They rarely I’d me. Well I lost my id. Luckily I have a picture. They refused to take that. Specifically Roy. It hasn’t been a problem until now. I only stopped for champagne. It’s ridiculous. Every cashier even the one who helped me today knows my face and has checked me out many times. Literally I’m in here constantly. That’s ok. I’ll go to Kroger from now on. Their stores are cleaner and products are cheaper anyway

Im glad they are finally updating what used to be Albertsons and is now under the Tom Thumb brand! However, might be good to start hiring people that dont seem bothered by people asking to get anything at the deli/meat counter. The woman was about as rude as could be today.

I was visiting from out of town and found everything I was looking for there Good Service!

The store is currently under mainance construction or something because there are workers at night taking care of all the departments so thats a little inconvenient but totally acceptable because there is less traffic of people at night so good job for thinking like this.The lady cashier that works here at night with the other guy, are very friendly and she always have a smile for customers, very polite and always greets. Seems like a very wonderful person.As a tip for the manager of the store, I worked several years on retail and can easily detect when the departments doesnt treat their stations properly. You could implement new protocols or try different chemicals on floors and general cleaaning once in a while to get rid of the smell.. because as soon as you enter this store smells like sea food and raw meat, that means maybe you can do something to improve this and have a more pleasant ambience for customers.You have great selection of merchandise and good employees. Keep the good work! 👍

So much better than Albertsons that was at this location. I talked with the Manager and he told me about all the improvements they are making. I was impressed.

If you ever shopped Albertsons back in the day, then think of Tom Thumb as a cross between Albertsons and Raleys

Best customer services thanks for all cashier

I am excited that they have remodeled and is now changing to Tom Thumb, they always seem to have the best and freshest meats and carry items that some stores do not.

It has been our Albertsons for 27 years. I dont mind it changing over to Tom Thumb but right this minute it is deep in the middle of remodeling. The layout is completely different. The signs above the aisles dont mean a thing. It took 2 or 3 times more time to find things. Two of the aisles are barely a shopping cart wide. I know it will be better when it is finished but today was not a happy experience. They have removed the central perpendicular aisle now and all the aisles are long, front to back, walks. I am also afraid that some things that Albertsons did carry, Tom Thumb will not.

Not what it used to be! I prefer Kroger.

Nice big store very clean amd everyone was so nice and friendly

I am a Krogers shopper but because this Albertsons is close to my clients home, I do occasionally pick up an item or two at this location. Albertsons is exponentially more expensive than Krogers, and they dont have good generic brands. The only reason I didnt give them just 2 stars is because the employees are always very helpful and courteous!

Very helpful employees, wait and it will look nicer there.

No complaints. Had what I needed.

I like Albertsons, fresh produce and great selection. Must pay attention to coupons.

I don’t shop at Albertson’s often however; I was mesmerized by the produce the way it was displayed was like you would see in a commercial on TV!!! Looked fresh well organized.Nit sure if it always like that or...it is Wednesday about 11am. I was impressed.

Nice and very organized and clean

Excellent produce department.

Great people great place to shop at.

Good layout and clean store. Efficient team member and self check out lanes.

Staff is super friendlyVery clean store

Ordered bday cake for my son. It was very delicious and extremely affordable however i had a few problems, ordered it for 8am got there at 9am and they were still doing the cake, the icing literally made my hands and lips blue we had to do a thorough wash for it to come off. Other than that, it was actually a great cake and baked as per phone request!

Always very fresh food and I like that in a store however I think they are entirely too expensive. But if theyre the only thing open where I live I damn sure will go. Oh and the customer service was absolutely maybe a two this lady dropped her Coke thing all over my foot and never even said she was sorry and she worked there

Would be better if the prices were little lower. The staff is amazing and go the extra mile

Very welcoming and friendly. Walmart is mostly cheaper but the experience is much less pleasant!

Great store & prices. Staff super friendky!

Good place with nice options

This Location is quick an Faat

I like this store. However, I feel the cashiers need to be trained better. Usually, I am being overcharged because the same item is being rung up more than once. Its a hassle going to customer service for this.Also, management should work on labeling WIC items correctly. Sometimes, there are no labels at all on qualified products.A few greeters dont seem very happy. They dont speak or acknowledge customers (specifically the older men). Its a bit sad.Anyways, I love the pharmacy and bakery and overall layout of the place!

Is good very fast

Although I shop at Albertsons, it is not my go-to store for weekly shopping needs. I have been a reluctant Kroger shopper, both in Dallas and TN, for many years. Proximity has played a big part in that choice, also familiarity with item location in the store and some store brands.Albertsons does carry a few things that Kroger doesnt carry. Kroger rarely carries lamb and they never have Planters lightly salted Spanish peanuts. Albertsons also has a superior guacamole and pico de gallo.Albertsons on is a decent store, but I havent invested the time in adopting it as my primarystore for food shopping.

I am there almost every day

Its a store with food. Prices and selection is fine. Least crowded of local stores. Generally theyre about one teller short to make things run faster. But, Its functional

Lisa in meat department was amazing. Super nice and friendly and the display was beautiful. Made me spend more than I should have on meat lol Also I believe a new district manager just started. He was super nice and friendly also. Wish I asked for his name but I’m sure I will next time I see him.

Rotting produce, employees with dont care attitude, frequently items on sale missing from shelf. Currently undergoing renovation so entire aisles are un available.

Clean store & friendly cashiers. Thank you Tom Thumb

This place is just great! And extremely going out of the way to make us feel safe thru this pandemic! Arthur and his staff are on point .Thank you guys!Mr.Salazar

Was so nice I went for my shopping

Went to the seafood dept the man was not friendly at all no social skills would have bought more but never mind

Nice Dallas cowboy. ..stuff

Carts are sanitized. Store not crowded durinv the week . Clean store.

Very very Cold inside the store

Decent prices and really nice people working there!

It was fine went looking for a heater only they did not have any

Omg...the stocker manager guy...so easy on the eyes. And, his blue eyes will captivate ya

Fresh food. Cashier kept smiling even though guy in front of me have her a hard time

Gotta love the new look of the store much brighter newer looking and clean

All different but the same products. Find one close that you like.

Great prices, clean carts, always greeted.

Nice store, friendly staffs. They have a person cleaning the shopping cart.

Good parking and cashiers. The meat is usually fresh. Beware the prices are much higher art this location but its centrally located

What i love about my Albertsons (Frankford &Pkwy) is they are always cleaning. Got the carts cleaned without having to ask or do it a self serve. Always friendly employees and they have more than 2 lanes open. Clean and quick!

It’s a grocery store🤷🏽‍♂️ I gave them 5 stars because I placed a 200 or so piece order for chicken in a pinch and what do you know they provided hot and fresh 🙌🏾🙌🏾not to mention their chicken tastes better than most fast food place ijs

I appreciate that they have a sanitizing crew at the door wiping down the carts. The store is well organized & the employees are helpful.

The store is always clean, and for our safety they have someone always wiping down the carts

My go to neighborhood grocery store. Sometimes if you go in the mornings the produce is so well displayed that you feel bad for taking anything because it will mess up how orderly and well stocked everything looks.

Nice place to grab the essentials. Prices a bit higher.

The store was stocked, cleaned and nice team members.

Excellent deals on their steaks!

Store nice and clean..But workers more worried about what they did on Sat. night,instead tending to buyers needs and wants on Sun. morning..First and last time here...

Store stays pretty well stocked and the cashiers are always friendly!

The store manager Arthur is very professional, helping customer with digital coupon, downloading to iApp, etc. Excellent services and good products!

Convenient and found almost everything I needed.

An older store, but the shelves were immaculate. Not a thing was out of place. Puts walmart to shame.

Albertsons has really stepped up the grocery game!Coming from a Nutritionist thats a huge compliment!ResultsOnlyClub.com

The employees are always very helpful and courteous.

Every visit i am greeted on so.e level by an associate Not once are they ever ugly or rude and that is why I always return!!

Nice employes, well stocked, enjoyable experience.

Meh. Close to home so Ill shop here and people are very nice. Prices are kinda high even on their own brands which is off putting to me, and prices on regular items follow even higher, which is my biggest issue.

I dont use Albertsons very much anymore because they closed the one by my house. But all in all its the same store I remember.

The couple of times I have visited this location, they have only had 2 regular checkouts & 2 self checkouts open. Other than that... its a nice store

Fruits section confusing, you have organic fruits and non organic on the same shelve

Great service a little pricey, very clean.

The selection of items was not very good, and I think the prices are high. I live out of town in a big city, and the prices back home are better and so is the selection of items. We have dips made in store and ready made meals back home, and these things dont exist here. I was disappointed when stopping in here for a few things.

Always friendly staff. A little pricey though.

Yesterday the self checkout employee took one of our bags of groceries while we were checking out (to clear space in the bagging area I guess?) even though we never asked her to touch our things. Then she disappeared while we were checking out. Didnt realize the bag was missing until we got home. Not sure where Albertsons finds these people to hire. Go to Kroger down the road.

Very clean and very helpful to people.

Steamed shrimp for me. Good sale items.

A decent albertsons, more than likely the bedt in the area, being far north dallas riding along the edge of richardson, plano, frisco and the like it makes sense.Staff is knowledgeable and helpful and not one of them made me feel like an idiot for asking a question​ or having them do something extra like price/inventory check an item in the back.

Management is terrible, worked there for a couple months. Wouldnt recommend at all. They treat you as a resource rather than a person, they dont care. Meat department constantly radiates this rotten smell, its a disorganized store and ran down. In the back next to dairy there is a shelf thats balanced by three tuna cans. The back door has grass growing inside the store. There is constant water underneath the meat cabinets. Unchecked freezers that make ice form over a lot of the produce in it. Absolutely horrible.

This is my usual grocery store. Visit every week! All the folks there are fun to chat with at checkout. Good quick service, smiling face, decent prices. What else could I want?

Their beef is choice and I often get meat at this store. The folks assisting you are all very hard workers.

I would rate higher but as i was leaving the shopping cart wheels locked up. I had two twelve packs two cases of water some food etc. Had to drag it to the side walk to my car and drive to the cart. About that time a lady walks up and says those electric carts are crazy Right? Anyway convenience factor was lost.

Neat place with great customer service

NO CASHIERS. Self check out only.

Alot of the sale items i came in for were out of stock. Eggs, t.p, Tide laundry detergent. Mostly staple items. This was on a Monday afternoon. To top it off only 2or 3 registers open and busy lines😠👎. They really should consider adding self chechout like Kroger, Walmart, Tom Thumb

They have such a wide variety of things. They even have grills.

Love to shop here but they changed their cash back limit which I dont like

They have everything

I come here about once a week for one or two things simply because its so close to my home but I do try to avoid it if possible. The store itself is badly in need of an update. There are many leaks and areas of the store in disrepair (the columns outside, at the entrances, and the ceiling). The second issue I have is that they either dont stay stocked well or dont carry what I need. I frequently run in to grab something and they end up not having it. Many times when I go in for an advertised deal, that item is not stocked nor do they keep up on restocks for sale items. Third, their prices on most items are also incredibly higher than other stores around them so much so that even Tom Thumb is cheaper. I ran in once for chicken breasts and all their packages were $13 or more for 2 large chicken breasts so I left. I also find their produce to be lackluster as I think it sits for a long time without rotation. Ive gone for avocados only to have all of them be incredibly mushy and once I went in for cilantro but all the cilantro was turning black on the edges. They can have good clearance deals if you catch them in time but watch the pricing since it can be incorrect. I would also warn to check the dates on your items because Ive inadvertently purchased expired items.

Place is pretty clean wish I like. It has a lot convenient products and variety which is nice. But that comes at a bit of a high price, I guess thats something you have to pay if you want to avoid driving to a bigger store like Walmart. Something funny happened this past time, they had a deal buy one get three, I was about to be charged for three when I called out the teller she blamed the machine, just a simple 30 dollar mistake other than that I like the place. Pretty need little store.

Busy and alot of empty shelves, I am sure that they have not had a truck in several days.