Kathryn was great -- extremely knowledgeable, thorough, and spent a lot of time with me. It was a very enlightening visit. Tara is always wonderful and welcoming too. Thank you !
What a refreshing pleasure to work with a such a fine professional at Hearing Connect. Katherine Vanmeter is extremely knowledgeable, polite and an excellent communicator. I am extremely greatful for her patience and thoroughness. Katherine is a valuable asset at your company. Please keep her around!.
I would recommend this location to anyone who has noticed hearing loss or is needing a hearing aid. They tested my hearing and explained the results to me. Very professional and friendly office.
Greeted warmly by Tara! Kathryn performed my hearing test. She was soooo thorough and explained my levels of hearing loss with great compassion! I recommend this location of connect hearing in Dallas above and beyond!!!
My wife recently saw Dr. Bishop for a routine checkup for her hearing aids. Dr. Bishop asked if she was having any hearing issues and my wife told her that it was getting increasingly difficult to comfortably hear in noisy restaurants - the background noise actually caused pain. Without the aids, I would have to almost yell for her to hear me. We had to quit going to our favorite restaurant because the acoustics are not good and it really is loud. Dr. Bishop suggested my wife try the Roger Select system and demonstrated it to her in the office. My wife was so impressed that she purchased it that day! We have used the new Roger Select system in both group settings and with the just the two of us in several noisy places and it has been awesome! Thanks Dr. Bishop! We can now enjoy our favorite restaurant again!PS I found a new use for the custom hunting ear plugs you made for me a couple of years ago. I used them to block the sound of the ram set I was using to set nails in a concrete block wall. The ram set is essentially a 22 rifle. Thanks again!
Staff was very accommodating to the fact that I forgot to bring my hearing aids with me to the exam. They did the hearing test when I arrived, and scheduled the hearing aid for another day.
Trissie was very professional and thorough. Much thanks.
Very friendly, Professional work experience, clean office and punctual appointment .
Went in in July of 2021 to try new hearing aids because it had been 5 years since new hearing aids. In my judgment, Kathryn, is the best I have used at Connect Hearing over the 20 + years I have been going to the Northwest hwy location. Professional, smart, and enthusiastic about helping to to make the best hearing possible for me. Great at explaining hearing test and what it meant to me. Probably will not be there long though because she will be promoted to bigger things.Have been going to Connect Hearing on Northwest Highway since 2004 and the personnel has changed over the years and some have been better than others. However, all seemed genuinely interested in providing the best service and address my issues. The current audiologist, Dr. Bishop, is excellent! Very smart and if you want to understand why something works or will not work for you, she will put it in simple language and explain it. Very professional.
Dr Bishop is knowledgeable and professional. She runs an excellent hearing practice. I caught her one day right before closing and she stayed to get me fixed up.
My experience was truly awesome! The receptionist was very professional and caring. My doctor Eric was so informative and genuinely interested in my testing of my ears. He showed me every test step by step. He ordered me my hearing aids on the spot. I do not have to pay anything. Thank you Jesus for Eric! I am disabled and really appreciate them for caring for me. I will recommend Connect Hearing to everyone I know. They deserve a ten star rating.
This was the most pleasant experience for the ears for me and my mom. Mother loved Dr Amy. And the first time she wore a hearing aide for Dr Amy. She was patient with mom and did not try and push aides on her. Dr Amy showed where her hearing had decreased and only advised her of her choice. She tried the aides out and all I hear now is ..I got get the aides. They truly helped her a lot in dealing and coping with life...quality life. Dr Amy let her wear a pair over the weekend and she was smiling with a change of attitude...she now belong again. Thanks Dr Amy...Hope to see you soon.
This Review / Complements. Are WAY Overdue. Mainly directed for Tara Geter. Of Each & Every Time i have visited This Location. Tara has Always Greeted me with a smile. And Performs Her duties in a Freindly, Courteous and Professional Manner... The Reason Im Leaving these Comments Today Is; A few days ago. I Called Tara. And explained to Her. That my Hearing-Aid has began malfunctioning. ( Before i called. I was a bit Concerned. Because i have been Sheltering in Place for 87 Days). After Telling Tara of my situation. She explained to me. And Made-it-so-simple. For me to get my Hearing-aid to Her. And then to the Manufacturer. Fed-Ex. Just picked-up my package. Being sent to Taras Location / Office. She sent me the Box & Return addressed Mailer to send back. Tara took care of ALL the Details ! THANK-YOU SOOO MUCH TARA !! For ALL Your Time & Effort. In caring for my needs !!May the GOOD LORD Always BLESS You. AMEN !!Prayerfully Yours,C. Chaffin :-)
Really appreciated the candid, practical approach and support. Also love that they carry high-tech hearing aid lines that can be serviced elsewhere in case we end up moving. Super pleased, and loving the new aid!
Great care. Even though I wasnt ready to make the jump to hearing aids, they spent a bunch of time with me, testing and letting me try hearing aids. Literally no sales pressure. High integrity .
Fast, friendly, expert service!
I received excellent professional service at Connect Hearing in Dallas. From the initial exam and throughout the prescribing and dispensing of my Phonak hearing aids, everything was clearly explained to me, as well as what options I had available. My hearing aids are wonderful and provide me great flexibility for different listening environments, including conversations in noisy areas, listening to music, TV, talking on the phone and much, much more. Very satisfied and highly recommend this place.
I am very pleased with the hearing aids I received from Connect Hearing. The doctor at the Northwest Hwy location really listened to me when I explained my hearing issues and then has worked closely with me after receiving my hearing aides to adjust them. I was having problems with hearing aide in my right ear not being comfortable. She determined that it was due to ear canal being small and miss-shaped due to some prior surgeries. She recommended a custom mold ear piece and now I am delighted with them! I am very grateful that she didnt just brush me off but really listened to my concerns and worked to find a solution that met my needs. The receptionist is very pleasant and always works with me to find a time to accomodate my schedule since I travel frequently. I highly recommend the Connect Hearing Office at Northwest Hwy in Dallas.
This is my second time to get hearing aids with hearing connect. I liked the personal attention that I have received. I would suggest that people check them out.
Excellent assistance!!
Purchased my hearing aids from them 5 years ago. They continue to make complementary minor adjustments. Always friendly and very service oriented.
Met Dr Amy at a health fair about 6 months ago. Made an appointment for a hearing test. No test. Too much wax in the left ear. So we tried to get it out. It was not going anywhere. That was painful. My provider tried and could not move it also. One ENT doctor said surgery maybe. I said no. So months later I saw Dr Amy again. Made another appointment. Determined to get that ball of wax out she probed again it moved. She flushed and bam!!!!!wax out. Ear throbbing. But a good throb!! Your tenacity gave me my hearing back in my left ear!!!! Thanks Dr Amy. You are great!!!!! You are the Dr of the year of the ear. OMG!!! THANK YOU!! MY HEARING IS GREAT!!!!!
As always, the doctor saw me on time, listened to my issues and made the necessary adjustments to my new hearing aids! I hear great and am thankful the doctor helped me decide on the hearing aids that work best for me.
Great service from Dr. Bishop. Very prompt and professional. The experience was excellent!
Wonderful people, very helpful and professional. HIGHLY recommend
Wonderful experience and they took great care and answered all my questions . I Iove the nice ladies that work there, they are always friendly and patient, Five Stars for sure!!!!Would not think of going anywhere else.
Im am so happy with the service my husband received here. Dr.Bishop helped my very skeptical husband understand his hearring loss and showed us all his options. I would highly recommend the Phonak Cros hearing aids for anyone who has an unbalanced and severe hearing loss. These have changed my husbands life.Thanks again Dr.Bishop!
The doctor is so helpful and so nice she explains every single detail until u understand everything
Nice people and did a great job.
Very Happy with such a professional and knowledgeable staff on Northwest Hwy.
They treat you great
Services provided with a smile and results above expectations...
Friendly professional service!
Never been here before
Very helpful