Very professional interviewing process, well maintained shop ๐๐
They Didnโt do a good job. The front passenger side Door doesnโt lock when you push the lock button with the key anymore. Also on the inside when we push the lock button all the doors will lock except the front passenger side door.There is still a dent/scratch on the side of the car that got hit. Usually a light pops up to notify the driver when a door is open. Well now when the passenger side front door is open it does not notify the driver. The woman was nice. however, we kept getting told it would Be ready the next day and when that day came they said it would b the next day. This kept happening. It got to the point we gave up believing what sheโs said. We just waited to hear the car is ready. They told us it would be ready in about a week. No longer then a week 1/2 . We dropped our car off on January 1st and we didnโt get our car back until March 8th. The woman told us they had the clip in that they ordered and the next day they would put it in the car and it would b ready. Well then a few days later she called and said they are still waiting for the part to arrive. I asked her why she told us the clip was already in and she said โbecause the company we ordered from said it would be in by nowโ. She lied. they did not keep us informed on what was going on the entire time they had our car. We knew nothing. The only thing we were told was they ordered a clip for the car. We had a rental from enterprise while they had our car. State Farm was paying for it. Well collision care was not giving State Farm A date/time the car would be ready or An estimate. State farm was very upset and tried to take our rental car back. The man from State farm said all we want is the cost and time estimate and everything would be ok but collision care cant seem to do that so we are having to take back the rental car. We had to call collision care and tell then to call State farm. We shouldnt have to call them and tell them how to their jobs. Above the key ignition, around the steering wheel and on the gear shifter there was used oil. It looked like they got done working on a car and got in our car with dirty hands and got it everywhere. If there was a rating of 0 I would choose it. I have worked in the car business before and it seemed like they were holding on to our car for as long as possible just so they could get more money from the insurance company. They took to long, they didnโt fix everything that was damaged, they lied about when it was going to be ready and they didnโt keep the insurance company informed causing us problems. I definitely will not be recommending the place to anyone. They didnโt fix the back side of the car. Iโm not taking it back to them because I know they will most likely keep the car for way longer then they need once again. This place is so unprofessional and really need to change. Donโt go here. Save yourself the time and trouble.
Good work and kept me informed about the repairs to my truck and also detailed my truck, thank you.
Great work. Fast and easy. They always do the best job at the best price.
This Place is the best...Im so Happy with how they fixed my automobile after someone hit it...the rental service was excellent & even bringing the rental back to get my automobile I had to keep an extra day & they took care of the bill for the rental...I would definitely recommend these guys....
Very professional, courteous & friendly! They do an awesome job! I would recommend them to everybody.
Itโs very Professional in paperwork not in body work . Spend to much time and than not finish work you have to go back 3 -4 time to get work it done. Not provide any information as they send message on my cell phone . Every time if and but answer when i call them . Special advice if you stuck between Insorance and this shop donโt go there . Almost doubled in final cost than estimate. Still use most of after market part . If they not fix some thing and you notice they reply Insorance not wonโt to pay
Takes much longer than youโre told. Weโve been held back three times now and are going on our third week car less. They never call you, you have to call them. All we get is a โsorryโ and then told a different time to when itโll be done and then is never done. There is always some complication or reason they have had to postpone us getting our car back! Never go there!
Horrible service! Was told my car would be ready on one date and would never be ready nor would they call to give an update !
Very professional, great work. Very easy process with my i insurance, and rental car...
Very friendly staff, does great work in a very timely manner. Would highly recommend!
Great job on my vehicle and friendly staff
Very good place if you have an accident.
Great shop! Wouldnt take my car anywhere else. The staff is very friendly and professional.
Good customer service. However I took my truck back several times to have them attempt to fix the paint they horrifically swirled but they never could get it right . Decided to pay out of pocket and take it else were.
Awesome service .wonderful employees
Fix my windshield fast like 30 min
Unprofessional job just well done in paperwork so you can not read what actually need in your car all complicated they took 2 month to fix my car after they say it taks only two week . My rental only valid for month and 1 month have to pay for taxi
Each time they have called me it has been to delay the date of completion some more. I was told on a monday that my car was going to paint and on a friday the exact same thing meaning my car wasnt touched in 4 days. Im going on my 3rd week car less and ive gotten little more than sorry
Totay west of time . Never get done on estimate cost and time
Couldnโt help me because they donโt have the software for European cars.