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Germain Ford of Beavercreek
2356 Heller Dr, Dayton, OH 45434, United States
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Germain Ford of Beavercreek
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Ti
Review №1

Another great experience buying a new vehicle at Germain Ford. Tim Duff did everything to make the experience smooth and fun! He even answered questions and helped on his days off! We had a lot of laughs and I cannot say that about other experiences at many dealers. When driving my new Bronco past Interstate Ford I so wanted to play Pretty Woman and stop and say “ Remember me? You wouldn’t help me? BIG MISTAKE!” Go see Tim, you will love the experience!

Mi
Review №2

Bought my first truck from Sarah Gentry here. Sarah was truly amazing I couldnt have ask for a easier process. I have never ordered a new vehicle and Sarah is very knowledgeable about the whole process and communication between us was amazing as well. If I had a question she had the answer or got the answer for me. Best vehicle buying experience by far. Cant thank Sarah enough. Loving the new truck

Ri
Review №3

I built my own 2021 Ford F-150 online and sent the build to Germain Ford of Beavercreek. Sarah Gentry contacted me within minutes and from that second on has been absolutely amazing to work with. She got me the best deal and kept me updated as my truck was going through the build process. I cant say enough about how awesome and professional she was. Everyone at the dealership was, and is, fantastic! Buying a car/truck can be a pain in the backside, but not with her. If youare in the market for a new vehicle, I 100% recommend Sarah as your salesperson. She will take great care of you!

bu
Review №4

Fantastic experience from start to finish at Germain Ford of Beavercreek. The whole team gets two thumbs up. I drove over 3 hours down from Cleveland to Beavercreek to get my custom ordered Maverick. Shout out to Collin, John, Travis, and the entire crew at Germain for making this the best car buying experience Ive ever had. Their communication was top notch, customer service was unrivaled, and I have nothing but good things to say about everyone at the dealership.Ill be back for my next new vehicle and Ill be sending all of my friends and family their way as well. Buy with confidence from Germain Ford of Beavercreek!- Dominic

Ge
Review №5

Drake is a really good guy, he took superb care of us, and got us in a sweet Bronco!

Ga
Review №6

Drake was very informative. We were impressed with his knowledge of the new vehicles. He answered all of our questions clearly and accurately.We are very pleased with all the Germain Ford people.

He
Review №7

My husband and I recently bought a new 2022 Ford Maverick from Germain Ford of Beavercreek. Sarah Gentry has sold us cars in the past at a dealership closer to where we live. Shes always given us amazing service and treats us like one of the family. When Sarah moved to this location it was a no brainer for us to drive the extra time to see her. As always she gave us top notch service, but so did everyone else within the dealership. We cant recommend Sarah and the Germain Ford family enough. If you want to be treated like family, Sarah is the person to see and Germain is the place to go.

Sh
Review №8

We weren’t really looking to buy a new car and just stopped by to see if they had a used car for my husband’s daily driver. We met Tim Duff and spoke with him. Even though he knew we weren’t in the market for anything new and they didn’t have the used car we were looking for, he still talked to us like we were old friends. We were talking about my current edge that has 230k miles on it (my daily driver) and he mentioned that they had a sweet Ford Edge ST on the show room floor. We went in to look and I fell in love with how it looked! They let me test drive it off of the show room floor and that made me love it even more. I was not an easy sale I am sure because I took 3 hours to make up my mind. Tim wasn’t pushy, no high pressure sales. He listened to our thoughts and showed us the different features on the car. We closed the place down on Saturday and picked it up on Monday. If you want a great, friendly salesperson go see Tim! Everyone has been so nice at Germain! I went back today to get some accessories and ran into Tim. He talked to me and even helped me carry a box to my car. The only semi-negative thing I have to say about Germain is when I went in to sign papers I felt a lot of pressure to buy add on maintenance plans and things like that. I didn’t care for that piece at all. Hands down, we will go see Tim again though!!

St
Review №9

Best dealership in town the sales team is amazing the work and Dedication they put in to making your life so much better with a new car Its like no other I recommend them to anyone that needs a new or used car After my amazing experience there I brought my mother back and she purchased her dream truck all thanks to the sales team. And dont worry about your credit they have an amazing finance team Coming from experience my credit isnt the best but they didnt judge me and I left with my new car .

Ch
Review №10

Love the new car! Troy Clouse did an outstanding job to get the purchase lined up. Very clean and professional place to purchase a vehicle.

mi
Review №11

This was the best car buying experience that I have ever had. The salesperson,Sarah was incredible. She actually listened to my needs, and did not waste my time by steering me in a different direction. The finance aspect went very good as well. Everything done quickly with no broken promises or half truths. Highly recommended!

Tu
Review №12

Johnathon helped us get into a new Edge and made it such a fun time! We couldnt be more happy. Also, would like to think Drake for helping us out as well. Germain Ford is a great place to buy a new or used vehicle!

Sa
Review №13

We had an awesome experience here. Drake was great and extremely helpful. Would definitely come back to this location.

Da
Review №14

Excellent service by all. Product Specialist Drake Haley met all my needs and beyond!! Second car I’ve purchased from him. Hopefully many more in the future.

Ev
Review №15

The parts team did my entire service and solved my issue. Other dealers couldnt find the problem but they found it right away

jo
Review №16

Went to trade my 11 f150 platnum in for a new 21 power boost f150 and they matched the the best trade in value I could get at any dealer around I drove off in my new platnum! Troy did an exceptional job and I would recommend him to anyone!

Bi
Review №17

We were very happy with the experience, Drake took his time and explained everything about the truck very well. He was very thorough and communicated with us throughout the whole process.

St
Review №18

Purchased a car from out of state. Very simple process working with Troy and Travis. Thanks again.

Ry
Review №19

Absolute top notch service at Germain Ford in beaver creek. Drake made buying our 2021 Ford Explorer pretty effortless. Knowledgeable and patient, is what you can expect from him! Landon made the finanicing seamless! Would give 10 stars if we could!

Do
Review №20

While young, our salesperson Drake Haley was extremely helpful and knowledgable. The process of purchasing our new Explorer was simple. Drake was always quick to answer any questions.

Wi
Review №21

Sales associates were friendly but Sales Manager is an insulting Man. Offering 30% of what KBB says our trade in was worth and less than half we had been offered elsewhere. They play the classic game of the sales guy is good cop, manager is bad cop. After refusing to honor the Ford X plan pricing, he went on telling us no one is honoring that, which was a complete lie. Just dont bother shopping there. Go somewhere that they management is more honest with you.

mo
Review №22

I have purchased a vehicle and sold a vehicle from Germain Ford and they have awesome service and very fair prices. Ask for Drake when you get there, he will make sure you are taken care of and have a easy and fast process.

H.
Review №23

We were thinking of buying a car at Germain FORD in Beavercreek, Ohio. We had occasion to engage Sarah Gentry. She is a ver knowledgeable sales person. Very personable and a very hard worker. She has a great smile and makes you feel comfortable. She is not overbearing or pushy. She is also very straightforward and seems honest.The wife loved her style as well. The car deal did not work out as planned for a lot of reasons but it was not for lack of Sarah trying to put it together. I would reccomend her to anyperson looking for a good car salesperson. She is great to work with and I would go back to her again when I am in the market.

Ro
Review №24

People are nice but when it comes to getting things fixed it’s a challenge. They needed to keep car to find issue with no heat. I asked for a loaner car as this is my wife’s transportation and they could not provide one. We bought a brand new car and have no heat. So I let them do the scheduled oil change to have the car start leaking oil all over my driveway about a month after service. I called and they could not even get me in till the next day with a one year old car now leaking everywhere. I took to my local quick lane and found oil filter was lose. Oil all over bottom of car and engine cover soaked in oil. This engine could have been damaged but they didn’t seem to care. I think I have a reason to say how disappointed I am.

Ki
Review №25

Drake was a great salesman. Answered all questions. Very knowledgeable.

Ma
Review №26

Drake was fantastic in helping us into our new Explorer!

Da
Review №27

Wow if you are looking for a car you must go see Drake. Troy also helped out. What a great team.

au
Review №28

If you are looking for a Ford dealership this is the one! I absolutely love my new ford bronco. Thanks to Tim Duff for helping me out and making this possible. I use to go to interstate ford but I stumbled on this dealership and Im glad I did.Thank you Germain ford, and Tim Duff.

Ga
Review №29

Just bought a new Bronco Sport today and I totally love it. Sarah Gentry was my salesperson and her no pressure technique was awesome. Went only to look that day but left with the Bronco. During some of the wait time she even checked to see if she if she could get her in a brand new truck.Sarah is one of those people you meet and feel like youve known her for years. Ill recommend Germain and Sarah to anyone looking for a car in the future. Thanks to Sarah and everyone there that made my experience a fantastic one.

Cr
Review №30

Drake and Travis were amazing to work with.. Ford is number 1 in our opinion!! Thank you Drake and Travis!!

Ry
Review №31

I recently purchased a 2017 F-150 from the Germain Sawmill dealership in May? When I purchased this vehicle I added as many service upgrades as were available which was supposed to include routine maintenance. Anyway, I made an appointment for what I understood was routine maintenance with this Beavercreek location (they are closer to me than Sawmill but the same franchise). I brought the truck in and I advised them that the Center display was STILL not working as designed from when I first purchased the truck. The GPS only worked part time and the radio part of the unit was seemed a bit slow? The process took a bit longer than I expected so they took me home in their shuttle (about 30 min away). I had not heard back yet so I called the dealership about an hour prior to close for status and was told that they changed the spark plugs in my truck and it was ready for pickup. Upon arriving I found out that they changed out a set of 100,000 mile spark plugs and that I owed just under $400 for that? The truck had less than 70K miles...They also ordered a center display as mine was defective. My interaction with the staff member when I picked up the truck was less than pleasant as they argued with me about the bill on the plugs. I called the service manager and left a message for further assistance and didnt get a call back. My experience with the dealerships to my beloved Ford has not been pleasant to say the least! I will not be back to this location.

Ma
Review №32

I use to shy away from new car dealerships. But after meeting Jordan Barker at Germain. This is the only place I will ever go to buy a vehicle from now on. From start to finish everything is painless and straightforward. They really make sure you like the vehicle your getting and it has everything you want and not just what you need. 👍👍from ME

Ba
Review №33

Great customer service! So glad we went to Germain Ford for our new vehicle! The staff are all very friendly and helpful. If you are looking for a new or used vehicle, this is the place to go!

Ca
Review №34

Review:When I have car trouble, its a very stressful experience because I dont speak car language. Let me tell you, I will ALWAYS return to the Germain Ford Beavercreek for any car problems all because of Sierra and Laura.Sierra is an absolute gem, she has answered any dumb questions of mine, kept me well informed of whats going on with my car AND even talked with my dad whos back home in Maryland over the phone anytime he called as well. She made a terrifying experience so stress free, smooth and translated car language for me to better understand what the problems are. She really is one of a kind, and because of her I will always be returning to Germain Ford of Beavercreek just to do business with her. The exact same statement goes for Laura as well. This experience for me was 1 of the worst times my car really broke down, needed fixed, which means a lot of money involved. For someone living paycheck to paycheck and multiple jobs, car trouble really stresses me out. Laura was incredibly easy to work with in cash, helped me understand their credit card, how it works and what to expect as well. Again, a truly nerve-wrecking experience made very simple for me. Laura is also a reason why I will be coming back to Germain Ford of Beavercreek.Both of these ladies are fantastic at their jobs because they take it more personally than a job title. For a woman who doesnt speak car, I was very nervous going into the dealership by myself, not wanting to get scammed and felt way out of my league, but thanks to Laura and Sierra, I will always be coming back to do businesses thank to them.If anyone reading this has any questions, please DM me, but I absolutely recommend doing business with Germaine Ford of Beavercreek because of Sierra and Laura.

Ch
Review №35

We walked into the Germain Ford dealership and met Sarah Gentry, our sales agent. She was very friendly, energetic, and did her best to find us a used truck we liked with the features we wanted and in a budget we wanted. Within hours wed had our trade-in appraised; credit lined up; and a truck to drive home. Sarah was good to work with; and we would recommend her to anyone looking for a vehicle!

Hu
Review №36

Worked with Drake and he took good care of me and got me in the car I wanted! Love it and would recommend this dealer to anyone

Ch
Review №37

Recently bought a 2020 Ranger from Tim Duff. It was a great experience. He provided all kinds of help and honest opinions through the purchase process. I would certainly recommend Germaine to anyone looking for a no-hassle or no-high pressure shopping experience.

Ca
Review №38

Well my girlfriend and I had been needing a bigger car as our GIANT of a 1 year old no longer was fitting comfortably in our Corolla! So I reached out to Germain to see what they could do for us as we still owed a bit on the Corolla. Needless to say I am more then pleased with the outcome. Sarah Gentry worked great with us and hands down got us a way better deal then I thought we were gonna get! I will recommend this dealership, and Sarah, to every single person I meet that needs a car. And I for sure will be purchasing another vehicle here in the future. Thank You Germain Ford!

Ja
Review №39

Sarah used great communication and made the process as easy as possible. Will definitely recommend Germain to friends!

As
Review №40

After dealing with a lot of dealerships over the past several months in looking for the best fit, our experience at Germain Ford completely surpassed them all. I worked with Collin but when we got there he was tied up so the entire team helped get us taken care of, and they all stayed late in order to do so as we had to travel to the dealership 45 minutes away with an infant. The entire buying process was extremely easy and we are so, so happy with our new 2020 Ford Explorer Platinum.

Lo
Review №41

Went to Germain and worked with Drake and was completely satisfied. I highly recommend visiting Germain for all your Ford needs!

St
Review №42

Everyone I met at Germain Ford of Beavercreek were very friendly and helpful. They were not pushy and gave me time to make my decision. I did not feel pressured at all with the exception of the last hard sell, the extended warranty. Great trade value and a no hassle price on a vehicle. KT Murphy is awesome, great personality and really cares about his customers. He really took care of me when I forgot several items in my trade. Thanks KT and everyone at Germain Ford.

la
Review №43

Jordan is a great saleslady. She let us do our thing as far as purchasing what we wanted and how we wanted it nothing was forced. Everything went very smooth and easy. Couldn’t ask for a better warranty or even a better monthly payment. She asked what we wanted and she made it happen with extras!!!

Bi
Review №44

Went in for an oil change and bout a new 2021 F150! Drake was amazing to work with.

jo
Review №45

Hands down the best experience Ive ever had buying a vehicle just want to say thank you to all the people at Germain Ford especially Sarah. She is very polite and easy to work with and got us the best deal possible.

Ga
Review №46

We bought our newest car (2020 Explorer ST) at Germain Ford because of their Service Department. The fact that we were going to buy the car was a forgone conclusion...just where. My belief is when you buy a new vehicle, you are buying into a dealership as well. Germain had a very fair deal on the lot. and Germains service department folks have taken very good care of us over the years...in particular our service writer Kelly.To me, Kelly is the shining star in the Service Department and is my preferred service writer. When I had some warranty work done on my F150, Kelly was kind enough to ask the technician that performed the work to come out and explain to me what the issue was with the truck and how he repaired it. The technicians I have had work on my vehicles have all been great and seem to really know their stuff. Bottom line...there are some great folks in Germains service department. And for the record, Germain is the only dealer I allow to perform annual fluid exchanges on my collector quality 2007 GT500 which has less than 5K miles on the odometer..No regrets shopping at and getting service at Germain.

Br
Review №47

Good people. Troy Clouse help me out alot

Al
Review №48

Worked with Drake on a 2020 F-150 and he made sure I got the best deal and service possible. I will highly recommend any friends and family to come visit him at Germain. Thanks Drake!

Ta
Review №49

This is the third vehicle I have bought from Germain Ford. My first vehicle from them was a 2011 Mustang GT in which I bought from drake. I loved that car. However we found out we had a baby on the way. So, I traded in my mustang and got a Subaru Legacy from their used lot from Troy Clouse. The legacy was awesome. I just recently totaled the legacy though. That make and model was super safe. Considering I bought my prior two cars from there, I went back to Germain again and Troy once again took great care of me. He got me the make and model that I wanted for the price I wanted to pay. If your in the market for a new or used car, give Troy a call and he will take great care of you. I couldn’t imagine car shopping anywhere else.

Da
Review №50

Work with Drake He was very helpful with a great personality

Ma
Review №51

Just purchased my 2015 Ford F-150. Had a great experience with Collin and the rest of the team. Collin was able to answer any question I had, and even let me take the truck to my own mechanic to verify its quality before purchase. Overall, highly recommend Germain Ford of Beavercreek. Stop in today, and ask for Collin to get all the help you need!

Je
Review №52

I was in there the other day having issues with my car found out it was unfixable . I got help finding another vehicle with Troy Clouse his customer service is excellent and he made the process fast and easy, I am so happy with my purchase that he helped me make . Anyone looking to buy a new vehicle I would recommend going and seeing Troy .

he
Review №53

Just got my dream car thanks to this awesome team Sarah Gentry and staff will do what they need to get u in the car you want and r fast at doing so no all day long hassle thanks so much I love my new explorer

Jo
Review №54

I went to purchase a vehicle after my truck was totaled. We all know that finding a new vehicle is a pain. well Germain Ford made my experience pleasant. There was no BS my sales person Drake was a strait shooter and thats exactly what I prefer. We were able to get everything done I asked for. I can not recommend Germain ford of Beavercreek enough. I wish all the sales people I have dealt with throughout the years were like Drake.

Ja
Review №55

If I could give Drake Haley 10 stars I would. Germain Ford of Beavercreek is extremely lucky to have him as a member of their team. His knowledge of various features as well as his professionalism was a breath of fresh air. He communicated all aspects of the process, and in addition listened as we communicated our needs. Drake exhibited exceptional qualities through our purchasing process and I am delighted that he was our salesperson. Great job Drake! Thank you, customer service was excellent!

Da
Review №56

Thanks to Johnathon and Sarah for all their help and hard work! I will be back!

Ch
Review №57

Drake was SO helpful when we visited the lot yesterday. We did not go anticipating walking off the lot with a new vehicle, but we did! All of our questions were answered and we had great service. We would definitely recommend visiting Germain Ford of Beavercreek!

Ty
Review №58

Worked with Drake Haley at Germain Ford looking at a new Ford Ranger, I’m the type of person that goes in pretty much knowing what I’m looking for or has an idea. Drake was awesome answered all of my questions and if he didn’t know he was quick to find out for me. Everyone I worked with at Germain Ford of Beavercreek, Drake, Landon, and Travis made the buying experience unforgettable. I will be returning to Germain in the future.

Sl
Review №59

It was a pure spontaneous drive thru to this dealership. No premeditation. I’ve already been to at least “12” others looking for the vehicle that was right for me. I was visiting family in the area and something told me to give this one more shot, so I did!I was quickly greeted in a friendly (non pushy) way by a young respectful man. Let me add that I didn’t have to wander into a showroom and look at several salesmen that were to busy to greet me or leave their desk and food or conversation.He presented A “how ya doing, get to know ya” way. Personable. No, pitching, no fifty questions......just two people meeting.Then we got to business. I’ve been schooled and knew my way around the block after being to so many dealerships. I was specific, professional and met with kind. All along this journey, pleasant and helpful was the salesman. Uncommon in the sales world for this type and consistency. This has been my experience.He was GREAT in all manners!Well, I didn’t see what I wanted, and as I was leaving he asked me if I would consider something else. Didn’t push, just asked kindly. “Of course, please show me.”WELL THERE IT WAS!!!!!All we had talked about previously .....and as we discussed the sale, more greatness came.He was awesome. I made the purchase that day and when I came back a few days later everything promised was complete and looked wonderful.I would recommend this dealer to everyone!His name is “Collin Martin”. I will tell everyone I know about this. It was a pleasure doing business with him.Again......COLIN MARTIN. !!!!!!!!!!!!!Excellent product specialist. Germain is lucky to have him and if your out there shopping around, you better go talk with “Colin” before you tell anyone else yes to a deal. Next time I look for a vehicle, he will be the 1st person and place I will go!!!Great job Mr. Colin Martin! I hope your employer recognizes you for what you bring to that dealership....integrity!!!!!!Colin Martin ....people you hear me!! LOL!!!!

Na
Review №60

Was on the lot a fwe minutes ago looking at pickup trucks. Was there for anout 15 minutes and not one sales person came to talk to us! Dont think I will NOT be shopping with them again since we drove from Greens Fork IN to the lot. MUST NOT WANT TO SELL ANYTHING!

Ja
Review №61

I just purchased a 2021 Ford Explorer Hybrid. Sarah Gentry was my sales rep. She did a fantastic job throughout the sales process. It was a pleasure!

St
Review №62

We recently purchased a 2020 Expedition with Colin and our experience was amazing! Easy, seamless, and kind of perfect! Travis in finance was efficient and very personable. Highly recommend this group!

Ch
Review №63

Absolutely the best car buying experience ever! EVERYONE there was so nice, professional and helpful. We would rather buy a car from Drake over any other salesman we have ever met. Drake, Thank you so much for being such a kind, knowledgeable helpful young man! You rock!!

Re
Review №64

I bought a vehicle at Germain Ford in Beavercreek. My salesmans name was Drake Haley. He was awesome...and very professional from start to finish.

Co
Review №65

Purchased my very first new car with Jordan at Germain Ford. She was an absolute pleasure to work with. Made the entire process painless, and went above and beyond my expectations. Her salesmanship is top notch and I cannot give her enough praise. Would highly recommend her and the entire team at Germain Ford.

Ke
Review №66

We worked with Troy and he did a great job! Highly Recommend!

Je
Review №67

I am so excited about my new Echo Sport. I cant thank Sarah Gentry enough for helping me with my purchase. I cant say enough about Sarah and how awesome she is. 💚💚💚

Ab
Review №68

Why I cant give this place more than 5 stars? They deserve more than a hundred stars.Drake and Tom were just amazing. They sold me my dream Ford remotely and delivered it to my house. What a great experience. Highly recommended.

St
Review №69

Out of 3 new car purchases this was the most fun and fastest.

BM
Review №70

Everyone there is very friendly and has no problems helping you get what you want. Special thank you to Tim and Travis who stayed after they closed to help us get everything settled!!

Ma
Review №71

Sarah is hands down best Sales Person around, great customer service, tons of knowledge, and she will forever have my business! Go see her!

Gr
Review №72

It was a pleasure working with Jordan. Not a high pressure experience. Just down to earth sales folks. They do well at the small details. I wouldnt hesitate to do business with them again. I cant say that about the last couple of dealerships Ive been to over the years. Glad to be a Ford owner once again.

J.
Review №73

I cannot recommend Germain Ford in Beavercreek enough! We worked with Troy Clouse and I’ve never experienced such a stress free and easy car buying experience. Incredibly friendly staff, clean facility and great Covid safety precautions in place. For me, and many others I’m sure, buying a car has always been something to dread due to multiple bad experiences at other dealerships. I can say with one hundred percent honesty that Troy and the staff at Germain Ford is changing the experience of buying a car! Even if you’re not in the market for a Ford, check them out. They carry tons of quality used cars (I bought a Kia, actually) and they can probably find any car you would want. I would 100% recommend!

Je
Review №74

Great service from front to back. Collin was great. A++++.

je
Review №75

Very pleased with the service There was some issues with the Van but the sales manager was quick to take care of it and the young man who sold me the Van was very courteous and very polite I would recommend this dealership I would like to add there was a problem with the CD player/radio they agreed do I place it at no charge to me you cant beat that thanks guys

Ja
Review №76

I had Troy as my salesman and he was awesome. I usually HATE car shopping & its always such a pain.. But he made it a breeze. I found a Ford Focus I love so much & got to take it home the same day. He made sure I got the best deal & was informed about everything. Thank you for the awesome experience Troy at Ford!

Jo
Review №77

I have purchased 4 vans in the last 6 months from Troy at this location. Excellent experience, hands down, thanks Troy!

be
Review №78

Troy and Drake are amazing. They helped me through every step and got me into a great car. Management was quick with paperwork and gave me some great advice. Great experience, I will be back and recommend others to come here as well!

Ro
Review №79

Told me one price for a oil change on the phone but changed after it was done. I even told them on the phone what the make and model was!! Shawn made it right,it was not his fault. The sales people are really nice who work there.Would go back for a new car. Took one star off for the oil thing and had hand prints all on one side of my car from oil change =(. Overall a good dealership with no mark ups on new cars and will work with you .

Em
Review №80

We worked with Troy Clouse and he was awesome! Friendly, easy-going, personable, and knowledge! He even delivered our new truck to our house after a bed liner was put in! We have also had another vehicle in their service department - Rob Crider is the best mechanic they have! Thanks Germain Ford!

J
Review №81

What a great team they have at Germain Ford of Beavercreek, everyone I dealt with were courteous and professional at all times. I’d particularly like to thank Collin and John, who did an excellent job making sure I was knowledgeable and comfortable about everything my vehicle had to offer, even to the point of following up with days to ensure that I was completely satisfied with the purchase of my new vehicle. Thanks Again Guys!!!JasonLouisville, KY

Ke
Review №82

I purchased a new vehicle with trade in yesterday and it was a super painless and easy process. Drake was quick to respond to my carfax request to test drive the vehicle. He was honest about every aspect and very willing to get the answers for all questions I had and needed. I did not anticipate walking off the lot with a new vehicle but between loving the vehicle itself, proce point, and the thoroughness of Drake and the staff present; there was not way I couldnt say no!Customer service is phenomenal here!! They did all they could to help me, without making me feel pressured by any means, and I sincerely appreciate it.

Tr
Review №83

Drake is the man!!! Great team and great deals!!

Za
Review №84

Had a very pleasant experience here, collin took care of me and got me what I needed. Very fast and courteous service! Highly recommend this dealer opposed to other in the area.

Da
Review №85

We had a great experience and found the exact-kind of vehicle we were looking for! We started with perusing their website, and then scheduled time with a sales rep, Joe Vaught. Joe was friendly and supportive, and we drove home with a very nice vehicle!

Ry
Review №86

Worked with Drake and he was a pleasure to work with. Straight forward and worked hard to get me the best price. Would definitely recommend him to any customer.

Ha
Review №87

Sarah was friendly, knowledgeable, and took care of everything, along with the rest of the staff i Interacted with. I Would purchase another vehicle from her and Germain Ford.

Li
Review №88

I began my search online, Jordan responded quickly and professionally. She was very helpful, answered my questions, and set up an appointment to meet. She continued to be helpful and informative without being pushy. Thanks, Jordan for a great experience.

St
Review №89

I thought Drake was an excellent salesman, very friendly and knowledgeable. Id be happy to work with him again and will recommend him to my friends. The crossfire is great.

Al
Review №90

I highly recommend Germain Ford! Drove 4.5 hours to get a ford explorer st. Both Jonathan and Tucker made the buying process very smooth and enjoyable! Tucker was our salesperson. He was a very kind and respectful young man. He went above and beyond to accommodate and make up feel welcomed. Loving my new wheels!

Me
Review №91

Love my new car!

Dy
Review №92

If I could give Laura, Stevie and the Service Department a million stars, I would! Our crew was in Ohio working on a project when our diesel engine F250s radiator decided to start giving us problems. Being from out of state, we were not hopeful at getting the truck repaired but didnt want to take the chance of driving the 8+ hours home and breaking down on the way. Laura was amazing! She was able to get our truck in for diagnostics the very next day and Stevie was able to get us repaired and in running shape in less than a week. The customer service here is incredible, much more efficient, reliable and honest than I have ever seen before at a dealership. They even offered to pick our guys up at the airport on a Sunday evening when we flew back to Ohio - way above and beyond what is expected. We cannot thank you all enough for having gone over and above for our crew and our Company. Thank you - thank you - thank you!!!

mr
Review №93

Recently purchased a new vehicle at Germain Ford of Beavercreek. Tim Duff was the salesman, and made the buying experience painless.

El
Review №94

Great customer service! Huge shoutout to Drake Haley for helping us find the car for us and our growing family!! @drakehaley

Da
Review №95

I just purchased a truck on Saturday from Collins and the experience was great and Tom was great as well. If your looking gor a great shopping experience go to Germain Ford.

Ra
Review №96

I don’t think it was very professional for your sales associate Collin to string me along after all that negotiating with a price and a deal, when we came to an agreement I did my part and he did not do his, and it was probably you to tell him to forget about me the customer, when I was ready to go and finalize the deal I call and he plays dumb. That just showed your true colors as a professional and car salesman. You said you would help me out but you did nothing but waste my time. Would never buy a car here.

An
Review №97

Top notch service..ask for Collin Martin great servant!

Sa
Review №98

Just bought a 2018 Ford Escape. Great customer service by Troy Clouse. He was very kind and knowledgeable. Highly recommended!!

Ja
Review №99

I’m very disappointed with my experience at Germain Ford. We took our Fusion in for a routine oil change and several maintenance items were recommended in addition to the oil change. We agreed to them to make sure our Fusion is being properly cared for. After agreeing, the techs “found” a rodents nest and when they returned the car to us, the car now rattles so loud it’s intolerable to ride in. We called them back upon discovering this and their solution is for us to bring the car back to them for 2-15 hours of additional work. With the attached price tag to fix, of course. My problem is that we brought a car in with no noises and no rattles and now we have a vehicle that sounds like it’s on its last legs that we need to fix.We went to Germain Ford after wonderful experiences with Germain Honda next door. I’m extremely disappointed that the Germain name doesn’t carry across dealerships. We will not be going back and we will not be recommending to anyone that they go to Germain.

Ma
Review №100

If your looking for a new vehicle, this is the place to go! Drake and the Germain staff were very friendly and helpful. Shoutout to Drake Haley for all of the help!!! @drakehaley

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2356 Heller Dr, Dayton, OH 45434, United States
  • Site:https://germainfordofbeavercreek.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 937-262-4854
Categories
  • Auto broker
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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