Every visit is the same high quality experience. Every single associate greets you and asks what they can do to help. While waiting, more than one associate pointed out the complimentary Keurig machine and vending machines. I had an unexpected repair on my tire for a slow leak and they fit that in as well. Ive been going to Voss for my Hyundai service since 2015 and wont go anywhere else.

Excellance in both customer and auto services. Highly appreciate their step above expectations.

Check in was speedy and friendly. Great communication of what I was wanting and when vehicle would be ready. Car was ready and waiting when promised and the price was even reasonable.

Just want to say thanks to the guys faces I see all the time when I go in for service Steve, Justin, and and can’t forget Paul. Haven’t got to meet any of the mechanics but I see the hard work in the preventive maintenance and the reliability of my SonataThanksVoss Fam

June 17, 2021 Went to Voss today for an oil change and wiper replacement and the service was professional, efficient, courteous and very friendly. They continue to excel in responsiveness in all areas.Follow up 6/16/21 I was contacted by the service manager and am impressed by Voss Hyundais response to my concern. I think the bad service it is an anomaly and management is on top of the issue. I will continue to patronize this establishment. Thank you Doug for the positive response!Ive been a customer here for more than 10 yrs - and usually had a very good experience. This time I was told by the scheduler and the service tech that it would be 2 weeks before they could do an oil change/tire rotation. I waited 3 days, called again and reached a much friendlier scheduler who told me to come in that very afternoon for the service. Dont know what is happening with the dealership, but its not what it used to be.

I just purchased a new Tucson from this dealership. I was not excited to go car shopping when my 10 year old Chevy needed replaced because working with mechanics and car dealerships as a woman is not always a great experience. Dealing with Voss Hyundai was low pressure. I worked with David and he was straight up with me and not at all pushy. He took his time talking with us and was really helpful dealing with financing. It was an all around great experience with a great salesman. After stopping here, I didn’t even bother test driving at other dealerships. Thank you so much Voss and especially David!

Really disappointed in this place and there service department. Have been trying to get my recall done for over a year and can never get a straight answer and keep getting a promise for a call back which I never received. If I knew what I know now than I would of never bought a Hyundai.

Part for mirror I damaged, came in early, service performed same day I left car off a day ahead of time!Personnel from service tech, parts mgr. personableand exceptional. Doesn’t get any better thanthat, love our Palisade!

It was definitely 👍 cool 😎 just a little far

I dropped my car off at 4:30 for a recall check and was told they would NOT be keeping it overnight and it would be ready in a couple of hours and they would call me when its ready. I never received a call and the phone numbers I was given were not answering, so I went back to the dealership and they were closed (of note, their hours on the door are listed as 5:30pm for the service department and 8:00pm for the sales department. I was back at 7:30pm). When I got there my car was sitting in the lot apparently ready to be picked up but locked. I never received any calls or updates to tell me its either ready or they will need to keep it overnight after all, so I guess my car is now being held hostage overnight and Ill have to find another ride to the 3 separate hospitals I have to go to tomorrow.

Wow, Great experience buying from Voss! This is one of only a few honest car dealerships I have ever worked with. I worked with Dave J. and he is great. I will start any future hyundai search with Voss. Highly recommend!

I really like the sales staff at Voss Hyundai. They are not pushy at all and a very enjoyable to work with. The service department is second to none. I have never felt encouraged to have repairs done that I didnt need. One of the advisors has been there for 20 years. That says a lot! Thank you staff at Voss Hyundai, you are the best.

Exceptional Staff and Exceptional Service. Highly Recommend!

I had a really great experience purchasing my 2021 Hyundai Elantra from Voss Hyundai. I worked with Aziza who was fantastic. She met me at the door when I first came in for a test drive. She answered all my questions even after business hours. She made the buying experience quick and efficient. I would recommend Voss Hyundai to all my family and friends.

Cars missing one of the seats and broke down within a month of buying it after a very assuring sales pitchIn response to owner response: there is no way to comment back on a reply. I called and left a number before writing this review. I could not get a hold of anyone to speak with about this.

Justin is an amazing employee with great customer service skills. His communication was great and he thoroughly explained everything I needed to know about the service being perform ed.

This is the Dayton area Korean car dealership I wish I had known about three cars ago! Buying experience was professional, expert, friendly and honest. I had the pleasure of dealing with the service department when they installed a major accessory for me and, again, the experience was as different as night and day from past experience with another dealer in the area.

Great Service Department. Came here for recall work because dealership I bought mine from was booked out to far. Think I found my new dealership!Loving the 2020 Sonata

Service was completely painless, and there were no surprises. I love being able to schedule online! In the past, I have requested that beer and mimosas be supplied in the waiting area, but I see that that suggestion has been overlooked. Looking forward to your update.

Excellent experience. Finished in just under an hour for a overall service. They did an excellent job. I lost an item while in the showroom and they went above and beyond the call of duty to assist me in finding it. As it turned out I had lost inside the car but thoroughly impressed with the effort to find it. Well done.

Everyone in the service center was really nice and extremely helpful. I had a way better experience here at VOSS then I did at Superior.

Nick at Voss Hyundai made buying a breeze. I will absolutely be sending my friends and family here for their next vehicle purchase.

Great all-round!

They were great! We moved from where we used to live and they still took us in thank so much.

Beware of what Voss Hyundai promises you. I was repeatedly told that a 2021 Hyundai Palisade had automatic braking. It did not. When I took it back, the salesmen assured me it was turned on and should work. It didnt. I took it to the Service Department, which looked at it and said it was on, and should work--but only if I got right on top of a car I was following. That was no good, of course. I was not about to practically hit somebody to see if it would work. I took it back again, and the salesmen assured me it should work and showed me a video that said it may work. So I was given totally false information, forcing me to file a Lemon Law Complaint. Im waiting on that outcome. Worse yet, I traded in a car, and Voss was supposed to pay off the balance on my trade-in. That was September 4, 2020, but as if September 21, 2020, it still has not been paid. So beware of Voss Hyundai promises.After posting my above review, Voss Hyundai replied, in part:We sold you your vehicle with a Safety feature from the Manufacture called Forward Collision Avoidance Assist (FCA) System. This is not an automatic braking vehicle. Hyundai does build a vehicle with a ton of safety options but it does not brake.No, it does not brake. But THEY TOLD ME IT DID! If they had told me the truth--that it did not brake--I would not have bought.So I am compelled to say again:Beware of what Voss Hyundai tells you.So, if they promise you, something, you would do well to ask: Are you sure that is true?Thus, the fact remains: They told me, repeatedly, that it had automatic forward braking--and it did not.If they had told me the truth, I would never have bought the car. Because of their false promises, I have also filed a formal complaint with the Federal Trade Commission for false and misleading advertising.

VOSS HYUNDAI was a great experience I had, starting with how everyone was making sure to wear face masks and maintaining cleanliness and social distancing at the same time being very personable and showing care. I have been to at least 7 other car dealers, this was the only one that I haven’t felt all they care about was the sale. It was the best experience I had buying a car. David was straight forward and went up and beyond to see what I want in a car and make sure that I get everything I want for the price I want. Overall great experience, I would definitely recommend this place and especially David for all my friends and family.

Always have a great experience here. They are on time with appointments and quick to get the job done!

Took my car and there fir recall, got my car back With problems I don’t have. However, when I called the person who answer said “ this problem not from what we charge or fix !!” .First experience for Hyundai dealership here and it is super bad.Update: Called Service manager and explain everything good, problem will be solve soon .Thank you.Update 2The manager was rude when I brought the car ( knowing that I’m the same guy who spoke with the issue before, didn’t even tried to change my mind about coming to visit again )

Hyundai Elantra antenna cover blew off. Unfortunately the quality of the vehicle is disappointing.

Had a great experience with Greg Trefz. Really enjoyed driving the Elantra.

Easily the most efficient and best experience Ive ever had while having my vehicle serviced. I would certainly recommend anyone to go here. Also, the lounge I sat in while waiting was pretty much the coolest at any auto dealer Ive been to. Felt like I was at a hunting lodge. Great service, friendly people!

Fantastic experience, quick and painless. Aziza was very professional and helpful. I would recommend this place to anyone.

Easy, Smooth, Simple Shopping Experience. Nick Saettel was super helpful with finding a car that fits my needs. Thanks!

Thanks for taking great care of me ... again! Scheduling was easy, drop-off was smooth and Steve took great care of me. My car was ready by 10 am after an evening drop-off. Price was better than expected for what was needed!

Very kind, caring, personable, professional staff - Jacob, our sales guy was amazing, went & picked up the exact car that I wanted from another lot. We also worked a little with Ryan & Dave, sales manager. All were exemplary.

Courteous, skilled staff, excellent customer service experience!

Steve took care of my estimate and repairs. Due to some Covid staffing issue, car was not finished right on time but Steve was very accommodating and professional and took good care of everything. Things happen and thats ok but the response is extremely important to how a customer receives the news. Very strong customer service. Justin was very polite and helpful as well. Car appears to be completely fixed and running great. Will visit again.

EXCELLENT SERVICE DEPARTMENT, Service Tech was very professional and kind. His friendly personality was nice especially with all the problems in our Country today. Car was ready when promised and found nothing wrong during the oil change and inspections.

The staff is always friendly, they answer your questions. They do a great job. Justin is great.

The service guys have always been very helpful and knowledgeable. On my last visit, they only provided service for things that needed to be done, not what they could have also done and charged me a lot more. I really appreciate that kind of honesty and this is another reason why I will continue to only have Voss Hyundai service my vehicles.

Fast scheduling, fast completion, fast checkout! Job was done right.

Dropped off my Hyundai Genesis Coupe to get some Key Ignition stuff handled. They had to wait on a part and they got it installed. Sadly the problem wasnt fixed and I was very annoyed initially. But when I called to tell them the problem is still a thing they told me I could bring it right back. When I brought it back they lended me a 2020 loaner car and got right to work. Because of not finding it the first time they didnt charge me for the labor or the loaner car on the second repair. Everyone I talked too was very professional and understood that I dont have time to spend all day at the dealership so they were quick. They made right on there error and that shows they are an honest dealership.The one thing I would say they could improve on is communication. When my service advisor was out or not available I would be forwarded to some other service provider who didnt know much about the status of my car. This is a small thing because normally they would just leave a note for my service provider and I would get a call back in about 30mins. (Wish there was a way for anyone who answers the phone to know the status of my car)Mark who was my service provider was very nice and professional. He is truly someone who wants best for the customer. (Someone give him a raise)Summary: Great and Honest Service. Professional Staff. If you live in the Dayton region, I highly recommend this dealership!

When it comes to their service department after you purchase your car they are amazing. Went back today to look at getting a new SUV and the sales person was horrible. We were not treated as if they wanted our business at all. We have truly enjoyed our Sonata and even drive 45 minutes for all service repairs because of how much we like and trust them. Their sales department has ensured that we will not do business with them again after we purchase the new car from Subaru. Completely low balled the offer on our 4 year old car we have now and said due to structural damage. There is no damage on the car outside of two small dings. When we declined they pretty much said “whatever”. There was no attempt to work with us and we felt like this within 5 minutes of walking in the door so I can’t say I’m surprised. It bums me out that I will no longer see the service people who I trust so much.Circling back to note that I did get a call from Jeff a few days later. Offered 2 grand more for the car but declined as we bought a 2019 Subaru Forester from Wagner. Best choice ever.Still stand behind my review for the sales portion.

This is the third Hundai vehicle Ive purhased with this same dealership; everyone is friendly and knowledgeable about the products, service dept is courteous and accommodating - great product and group of people - thanks for making this such a pleasure AND I LOVE my new Kona!!!

In service department, The service is Good. But the guy who is talking to customer is very poor. Mainly I would like to mention the guy name as “STEEVE” is not fit at the desk to receive the customer. He is so not professional of way talking to customer and also so RUDE. I went to many places, never seen this type of attitude person. Kindly requesting to please replace if possible. — Thank You

I admit I was a little leery about bringing my kia in for service as I refuse to visit the kia dealer up the street. Since I was given some coupons I thought I would try it. I was waved in by a porter and then greeted by Steve Hix. He showed me to the waiting room where I was greeted by a chair with massage capabilities ! My wifes car was done faster than promised, I received via text an inspection sheet while I was waiting. All in all a very professional and pleasing visit. Will be back with my other 2 kias for service. Thank you thank thank you for 5 star service.

My experience with everyone from the phone to in person was completely positive. Mark in the service department was so personable. Talked to me like he knew me. The other gentlemen in the department were all so nice! If I knew their names Id list them all. My first time there and Ill definitely go back for service.

Service appointment was right on time and even finished the service earlier than expected. This is the second time using the service and I was satisfied with the service both times. Steve Hix is very proud of his job and knowledgeable of what he does.

When I brought my car in for a routine oil change, they found an oil leak. The oil leak was covered under the original warranty. The gave me a loaner car while the fixed my car. It was a great experience.

Not impressed at all with sales manager Jeff T. at Voss Hyundai! Ryan at Voss Hyundai was a good dude thats all I can say and thats why they got a one star! However, Voss Chevy was so much better to work with! They are great and the staff is wonderful there and will work with!!!

Ive never been treated better by any other dealership or service center. Not only were they incredibly friendly and quick, they were FAST too! Im a Hyundai customer for life thanks to Voss.

Mark and his staff always do an exceptional job and he did not disappoint me this time 😍 They are very thorough and very courteous 😄 I am another happy camper thanks to Mark and his team 😍

I called and told them im driving 3hrs to look at a car, and when I get there they told me the car was sold. It would have been nice to get a call so I didnt waste gas/time.

Every time I take my car there, Im met with the most professional and respectful representatives one could ask for (Mark and Justin). Yes sir, no sir, even though were all about the same age. Its just how they operate there and its why I always go back!

The engine light came on and I went to the dealership without an appointment. They checked it out, got the part and fixed it. I got my car back the same day. I really appreciated their timely help!!!

Very happy with my car and the Voss family and the way they deal with me and car.

Voss has always been a very good dealership to work with. I will continue to buy my cars from Voss and one of the reasons is the vwery good service area.

I had purchased my 2016 at a different dealership and they couldnt get my car in for service until eom I called them and was able to get service the same day awesome customer service and attention to detail

I had very bad experience with Voss sales team, the price they quoted to me for a sonata was having a difference of about $3100. Would definitely recommend to confirm the price at another dealer as well.

I usually have a good experience here. I recently moved so I dont go here for service very often, but I was going to be in the area so I gave it another shot. I wasnt disappointed. I rarely feel pressured to purchase additional service, and if I do it is because I need it. I bought the car here and come back when I can for service.

The service department there at Voss Hyundai is the best I have ever experienced. Mark is my go to guy there and he has never let me down! I will always bring my car here for service.Sydney Hargrove, 2012 Sonata

Great people they truly fixed my car after having to pay $800.00 from another dealership. Nice environment and everyone was willing to help. Will definitely go back

Excellent car and dealership. They are very committed to safety with the covid 19 pandemic. Everyone is in masks and procedures are being followed. Thank you !

Service manager went above and beyond in finding a way to complete the service needed. He also provided a loaner vehicle due to the fact that the repairs were going to take an unusually extended period of time. Very pleased with the professionalism and resourcefulness in dealing with the problem Will be bringing my other vehicle for servicing now as well!

I am an old lady with a walker, everyone was exceptionally kind and helpful. I feel I can trust them not to take advantage of my car ignorance. They are efficient and do good work.

Always prompt, service done right and at a great price.

Voss Hyundai- Refused to discuss their online price, Demanded I be there in person during a pandemic.Super pushy and old time car lot greasy sales approach.If you trusted a telephone and a computer enough to take down my credit information and do paperwork, You can certainly trust it enough to tell me what the final all-in price would be.I was almost there when they called and I simply turned around and drove home.Key words to look out for:You agreed to...We had a deal...The paperwork is all on my desk already...You said...

Exceptional

Josh was the best car salesman ever. No pressure, no gimmicks, he took me on a ton of test drives until I found the right one and I felt I could trust him. Not to mention he is a great conversationalist. Im sure the rest of the Voss team operates similarly, it seems like they had a nice company culture there.

Very easy for a Saturday service service rep was great at helping and giving updates

Our service at vossis great i had my 15000 service done at 13700 because we were going to florida and we wanted it done up here instead of in florida; we have had ahyundai for last nine years.

The best service dept in the Miami Valley area. Knowledgeable, Curteous and Genuine. I truly appreciate this team.

Had oil burning somewhere in the engine.Took our 2017 Santa Fe into Voss...Guys looked under the hood an there was a baby cat that rode a 45 min drive under the hood...it ran out didnt know where it went. All the boys put our car up on the Jacks looking under car for the cat....One of the guys ran cameras back check on video and cat ran into car lot..we couldnt find it anywhere...Justin was helping us on the car. He went above his job duties ...kept us informed everything going on with vehicle.We ended up getting a new engine.Thanks Justin for all your help and Thanks Voss.

Loved every minute of doing business with these guys! :)

I had service done here. Was quick and easy and definitely will be back for the next one.

Frictionless service experience. Everybody at this service department observed good procedures surrounding protecting themselves and customers from infection during the pandemic.

Ryan is so kind and patient. Excellent salesman. Highly recommend

Fast friendly service. Voss employs qualified and knowledgeable employees. Easy to make an appointment or just drive in. Those are just a few reasons why I continue to allow Voss Hyundai to service my vehiclel

Easy to get an appointment, fairly priced, efficient service. Ill usually make the drive from Huber Heights to get my Santa Fe Sport (purchased last year) serviced here. They showed the same care for my old 2010 Elantra (purchased elsewhere).Theres lots of Fox News in the waiting room, though, so I usually prefer to go for a walk at the park next door or work someplace else.

I had an appointment and did not have to wait. They were prepared ahead of time and the waiting room was nice.

Mark Atwater took care of my problem promptly. Also helped me with a few problems that werent part of the initial issue. This was done without a scheduled appointment. I deeply appreciated this!!!

What an outstanding first impression! This is the closest Hyundai to my home and Im lucky to have a great service this close. Super friendly, forthright about what they are doing, and expedient service. I may be a life-long customer!

This is my first Hyundai and my first service call at Voss. I love my Santa Fe Sport. You cant beat it for all its features and its overall value. My first service was exceptional. The service area is clean, youre greeted with a warm welcome and they take care of your vehicle. Cant ask for anything else!

My wife and I have always liked Voss Hyundai. We took her car up there for a seat belt recall and an oil change and it took less than an hour. It looks like they also washed her car. I would recommend Voss Hyundai to anyone to buy a car. Weve always had good luck with the cars shes bought up there. Good cars and good deals. The mans name that helped us out last time was Nick I think? Very helpful and courteous.

My daughter followed me over to Voss dealership to get my oil changed and a recall completed. My daughters car was making a noise. The man who was taking care of me told her that he would check out her car and I am glad he did. She travels alot alone and her timing belt was amiss. Of course we had it fixed. Thank you for looking out for her safety.

From start to finish, we were very satisfied with our experience at Voss Hyundai. Our salesman, Kurt, was very helpful, courteous, and professional. We feel as though we were offered a good deal on our purchase. We were given top-notch treatment. We will recommend Kurt & company to our friends.Thanks!

Fast friendly and reasonably priced service. What more could you ask for? Thanks Voss Hyundai!

Was able to make a service appointment at the last minute, which is great because I drive from Springfield. Service was fast and everyone friendly. They even loaned me a phone charger for my phone while waiting.

Easy to set up appointment. Excellent friendly service.

I had a great experience at Voss Hyundai. Jamie Ramirez was so helpful and nice! Jamie answered all of my questions and if he didnt know the answer he looked into it and got back with me. Everyone I talked to there from start to finish was very honest and it was a smooth process. I would definitely recommend purchasing from them!

Service department people were very friendly and service was completed on time that they said it would take.

Excellent facility. Ample waiting room. Great service staff. This is the best dealership I have ever had contact with. Highly recommended.

David Janovici was very helpful and knowledgeable.I am very satisfied with my new vehicle.

Looks like they may be close to wrapping up a show room remodel, on the service side of things two thumbs up .

Good service and friendly staff

Always helpful and always courteous. I will be a customer as long as that continues.

I went in today to buy a new 2019 Hyundai Santa Fe. When I got there I went looking at the cars they had in the lot. I found the perfect one that I wanted to buy. So I walked into the dealership and when I walked in no one even acknowledged my existence. I stood there for a solid 15 minutes in the middle of there sales floor and never even got a hi or can I help you. There wasn’t that many people in the dealership for it being a Saturday at 12pm. There was a girl sitting at her desk and she was to busy playing on her phone to even acknowledge me. I felt totally unwelcome and uncomfortable so I walked out of the dealership. I guess I will not be buying a new Santa Fe?? I would rather take my business elsewhere.

Worst service ever.... from the manager to the finance department! We have owned 4 Hyundai’s ..... love the cars but the service from the dealer and Hyundai Consumer Affairs is so very sad. Just trying to get answers on a lease contract from 12 months ago and all we have gotten is the run around along with rude comments. Go to another dealership if you want to deal with professionals. Good by Hyundai!To Jeff Tarzinski.... my husband Gary came into the dealership more than once and called several times to discuss the issues regarding our leased contract. You told him to contact the regional manager which we did twice only to be told to go back to the dealership. Again a dead end and no answers.....So....we were turned in to a collections agency wrongfully of which there was no delinquent payments and also no resolution from your dealership. All we get from your dealership and the regional office is that it’s “not my problem”! Sad!

Is my first time there for moving from Chicago had a regular Hyundai place I used to go to had my oil changed and my tires were supposed to be rotated but they forgot to do that but other than that you did give me a free oil change friendly service and fast

Always treated like youre someone special. The staff are welcoming and friendly