Very helpful and knowledgeable staff as well as quality craftsmanship and an excellent finished product
Very impressed. Another company quoted me $2500 for an unnecessary repair. Stopped in here for a second opinion and they fixed within a half hour at a great price.
I was recommend, to this muffler business. So glad I went there. I was told straight up the cost and was showed what all would be done. These muffler mechanisms our great. They can take care of any and all issues, that you have. And very professional and honest with the cost. Great job on my diesel fix. Thanks guys.
The most pleasant staff and really down-to-earth. Got the work done very efficiently and fast.
I stopped into this shop on a Wednesday, the only day of the week they perform work “by appointment only”. I needed a new muffler and tailpipe. Even though I had no appointment, they still had my car done within 45 minutes of arriving there. Great quality repair for a great price. In fact, the price was 10 dollars cheaper than the quoted price at the start of the repair. An experience I’ve never had at any other repair shop! I would most definitely recommend to any friends or family!
I had challenging exhaust system in my car that i want fix and make it like the way it came, and this guy made it happen. Quality work
They did the job well. Very nice people
They are great fair and honest in work and pricing
Cost me money and cut o2 sencer wires told me his co worker never should have taken the job charged me 50 bucks and I left with leaking exhaust and cut wires..Beware!!!
Got my 98 jeep grand cherokee exhaust work done. Had them install a muffler with a custom exhaust going out the front of my rear tires, and let me tell you!! It sounds amazing and the work they did was on point! I highly recommend them!! Couldnt beat the price as well!! Had my jeep dropped off in the morning and got it back about lunch time! Very fast workers !!
Excellent quality and fair prices! They fixed our van super fast!😁
Very quick and good work!
Brought my BMW to get exhaust work done, the gentlemen at the shop left her sounding amazing. Prices are very fair and being from NY, anytime I’m in the area and need exhaust work done I will be coming to Big.
Good work and fast service.
I drove a car up from Florida, and it became a disaster breaking down 4 times. I even had to try to repair it on the side of the road. I changed out the throttle body, a fuel filter, and ended up at a muffler shopin Atlanta for the bank 2 catalytic converter. This was a very costly trip. Being a disabled veteran this was not easy, and living on a fixed income.. A 19 hour trip turned into a 44 hour no shower, covered in oil and gas nightmare. So, back to my experience....I pull up to the big muffler shop, and the young man, sorry I cant remember his name, checked the codes on my expedition. Now this is what shocked me, a true sign of an ethical man. He informs me that I dont need another catalytic converter, it is a misfire cylinder 7. He could of easily replaced it for the money. But instead, he let me know the real issue. I was in complete shock. He even referred a shop near by that does good work. I will need exhaust work on my other car, so I will be back. He won me over, I will definitely tell everyone I know about this shop. Thank you!
I just had my muffler and flex pipe done at Big Muffler and I am very happy. I was quoted $515 at Muffler Brothers Belmont for the work on my 94 Buick Century. Muffler brothers also said that I needed my exhaust pipe from the catalytic converter to the muffler replaced. That wasnt the case, Big Muffler said mine was usable. I was able to save $200 by going here. It took less than an hour and they were able to start working on the car right away where as I was told at the other shop it would take a few hours to fix. My car is very quiet now, couldnt be happier. This was an awesome experience.
Waited 6 hours for a 20 kin fix only to be told hey maybe next time
Take all my exhaust work there. The guys are very fair and do good work.
Got me in and out in no time great service and quality work
They did a great job fixing my car.
Truly impressed with these guys. Honest, upfront, and fast. I had an awesome experience; definitely recommend!
They did duals on my truck and they did a good job I will go to them forever and they always do good work for me and their fair pricing
Rick is awesome guy and so is his staff. Honest workers and the best prices in town
Put dent in my car in front of me and didnt offer to pay or apologize very sad.
I was totally satisfied,I was very happy to have my van back to the way it used to be.
Not very helpful and their expensive. I wouldnt recommend them.
Got me right in..no complaints here..
Very professional, were courteous and listened as well as gave feedback on what might be worth looking into!!;;
Today is Memorial Day, they were not open but we drove by. My husband took out 2005 Ford Taurus back. The guy said they were closed but he opened up the shop for my husband. He completely fixed, welded, made a part for my car, so affordable we were able to finally get it fixed. Its solid as a rock, quiet, the exhaust will outlast the car honestly. Thank you Rick, we will never take our car or truck anywhere else. You were a blessing today I mean it. Kim and Jimmy.
These guys are fast, super honest, and do great work. Plus theyve been there 40+ years.
Excellent customer service and repair. Ive been going to this shop for over 20+ years, when I got my first car. Its a family ran business that treats you like family!!
Did a nice job and saved me 1/2 over my other 2 estimates.
Guys were very knowledgeable. Able to save me a lot of time and money.
Needed exhaust repaired. They checked everything over and recommended (1) repair at exhaust pipe & exhaust manifold. (2) found tail pipe with holes in it. The repairs were done quickly and at a very fair price. I believe any other shop in town would have told me that I needed a whole exhaust system. Thanks for the honest service!
Went in with a custom exhaust job after going to all the big guys in town who couldnt even do it for lack of equipment. Within 5 minutes I had a price and the work done was amazing! I recommend this shop to anyone looking for great prices and fast amazing work.
Loved the service I called spoke with a man name Chad a few days before I brought my car in for headlight bulbs he had wonderful customer service and when I brought my car there after observing it turned out to be more then what he first told me put he stated that this was a family owned business and that they would take care of me. Just he said they definitely did take care of me I was beyond happy with the service I received and will be bringing my car back whenever it needs service done on it
Fast and efficient excellent work at a fair price. They fixed my car on a holiday !!!
Great work great prices
Perhaps old news: but my muffler hangers broke after only 4 years of use. Custom exhaust work done for good price, but pretty shifty craftsmanship... I took the old hangers down and drilled through rusty mild steel... I expected better material...
This guy was very knowledgeable about my issue and was able to fix the problem without a lot of down time and very reasonable. I will recommend this shop to anyone looking for quality work and fast service.
Honest, hard working guys! Fixed my exhaust in no time, and for a very fair price. Highly recommend.
Good service
Called this morning bout loose muffler got right in and fixed quick at a very good price, very nice people definitely give them a call if you need anything
Initially I was happy with the quick service provided to install a new catalytic converter (mine was stolen) on my 2003 Honda Odyseey in about 30 mins, however I realised later that the part price charged to me was 2.5 times more the price available in the market for the same exact model. Also the time spent as labor was just around 30 minutes but I was charged for an hour. I am happy with the service but very concerned about the rate based on the price of the part installed and the time it took to complete the work.
Great customer service best prices in town reliable honest price
Great work great price
Business is under new management since February 2017. It is still family operated and now veteran owned. Great staff, great prices, and great service!
Excellent service reasonable prices
They fixed the muffler & tailpipe in just 10 minutes sounds great .And at a reasonable price .Very happy 😊
Guys got to be the best in town
Fair and honest, words that dont exist in anymore in the car repair industry but do at Big Muffler.
Dropped my vehicle off a few days ago and havent heard anything back from them. Ive called the shop multiple times and nobody will answer the phone.
Great work at a good price and very honest and polite employee and owner
Great customer service and really good attention to details on my resonator delete. Would recommend to anyone for custom work.
Great prices, friendly staff, owner (Rick) is extremely cool.
I took my 08 Corvette Z06 in there to get the exhaust aligned and straightened up and was pulled right in, taken care of and couldnt be happier! Thanks Guys!
That ole crackhead John clinger did a dual exhaust for me years ago. Total junk had tons of leaks and problems. Steer clear of this place its total drug addicts.
The people are nice they did a good job Im satisfied
Best repair shop in dayton. Great pricing.
Great service, fair price and out in under an hour. Highly recommended.
It does good work
Muffler rusted off my minivan after two years cost me over 400$ to install. Stay clear of this place.
Employees seemed honest and did a good job for a fair price.
Not very good wrong diagnosis
Excellent service. Fair pricing. Friendly help.
Great honest guys who wont screw your pockets
Very honest and fast service! Highly recommend!
Quick and reasonable
Onwer loves trump
Good prices but horrible.. horrible customer service.
Good price for a after market muffler
They made my muffler sound normal again.
👍
Great place
Great staff and service
Good work at a good price
Got my job done same day and cheaper than the shop Ive been using for years. The new owners are making a big difference!
Highly recommended!
Get the right part the first time here
Great staff.
Let u use the welder
Bobbie Johnson works here
Good guys
Good for money
Good