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Carpet House Flooring Center
3045 Wilmington Pike, Dayton, OH 45429, United States
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Carpet House Flooring Center
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Av
Review №1

We needed new carpet in 3 of our bedrooms. As soon as we walked into Carpet House, my husband and I were greeted and made to feel warm and welcome. Kevin was very knowledgeable and asked great questions to figure out what would be the best carpet for our budget. The whole process was great. There was clear communication, the price was good, scheduling was fast. We couldn’t have asked for a better experience. Not to mention the installers were amazing! They had our 3 rooms prepped and carpeted in 3 hours! I highly recommend giving these guys your business, and we can’t wait to work with them again!

Cl
Review №2

Entire process was smooth as glass. From the initial consultation thru the installation. Very impressed with all involved. Would highly recommend.

Ha
Review №3

The people here are truly professional. Great quality and price. No hidden fees. Installers were professional and my carpet looks great. Break the box store go to Carpet House you wont be disappointed.

Br
Review №4

I am very pleased with the carpet installed in my house. The whole process from start to finish was so simple and all four of the workers I was in contact with were overly kind and professional. They went out of their way to get the carpet installed before a certain date needed. I highly recommend this awesome local business.

Li
Review №5

I am very happy with the carpet and service I received from Carpet House. Jackie and Doug sell what they think is the best carpet for your money. I visited other stores that wanted to sell me what they had it in stock because they were an authorized dealer. I didnt want what was in stock, I wanted a great product for my money, which is what Jackie sold me because she believes in that product. Art and Angel did a great job of installation. I highly recommend Carpet House.

Ma
Review №6

Great friendly service . My bathroom floor looks fantastic. The installers did an amazing job! Shop local!!!!

Ji
Review №7

My wife and I went into the store looking to have our stairs to the basement redone. Doug introduced himself and was very nice and patient with us considering we were buying a small piece of carpet. He showed us a really nice remnant gave us a great price on it and padding. the gentleman they sent out to do the installation was very professional and very nice guy. He had the job knocked out in no time and wanted to show us the work in case we saw any problems he wanted to make sure we thought it was done properly. The difference between the old carpet and the new carpet and the feel on my bare feet is night and day. My dogs love it too.definitely will be getting them back over to do the kitchen and the basement later.Thanks guys for the great job!!

Ky
Review №8

Had remnants and were very helpful.

Bo
Review №9

These guys have great deals on remnant carpeting. Very friendly!

Sc
Review №10

The last step in our back room renovation was carpet installation. Carpet House did an outstanding job. Owners Doug and Jackie treated us with excellent customer service and answered all our questions leading up to the installation. Installers Brad and Bobby worked professionally and courteously completing the job-it looks great! Thankful for this local business. I highly recommend the Carpet House for any flooring projects.

Lu
Review №11

Selecting the carpet and installation was excellent. Installers were professional and did a great job. Had some minor issues afterwards that were handled superbly by Jackie. Thanks.

Ho
Review №12

Great experience with having new carpet installed in my living room, dining room and hallway. Doug and Jackie were great to work with as I tried to decide what flooring I wanted. I would highly recommend them.

Ca
Review №13

We had a great experience getting new carpeting for 3 bedrooms & a hallway! It is gorgeous & brightened up our new home right away! Thank you, Doug & Jackie, for making this process enjoyable! The 2-man crew was professional, experienced, precise & cleaned everything up so well! Thanks to all!

Na
Review №14

Everyone from Carpet House was terrific. I wanted carpet for my entire second floor and I needed it within a short time frame. They helped me to choose beautiful and reasonable carpet and they installed it perfectly well before my deadline. I loved that it was a family business. Their customer service is the best with great communication and follow-up. I highly recommend them!!

Jo
Review №15

I have worked with Doug and Jackie on several projects. Their showroom is very nice and has countless options to select from. I have been able to purchase several types of flooring, that I picked right from the displays. As a client I have always been very pleased with the entire staff. The installers have always been prompt and professional. Their attention to detail is above and beyond industry standards. I feel that it is always a pleasure working with such honest people. I am looking forward to working on several more projects in the future. Thank you Doug and Jackie.

Je
Review №16

We were so pleased with our experience with Carpet House. Our initial consolation with Andrew was helpful. Doug and Jackie helped us choose a flooring that complimented our existing cabinets. The install did a wonderful job. Thank you, Carpet House.

st
Review №17

Thoroughly impressed and satisfied with CH. Doug and Jackie are very knowledgeable, helpful and pleasant to work with. Just as importantly, they have great and friendly installers. Our job was far from standard as we had to cover over an existing tile floor that was failing miserably. Both the hard flooring and carpeting that was installed looks fabulous. Highly recommend these guys.

Mi
Review №18

Best service in Dayton! Hands down the best customer service experience I have ever had with a contractor. Product is great, Andrew was quite helpful and responsive. They took time to educate us on the product and care. The installation was amazing, the installers took the time to make sure that the job was finished and a high level of pride was taken on the work. Do not hesitate to partner with Carpet House! Couldnt be happier.

Ty
Review №19

We had used Carpet House twice, to re-carpet our last two previous homes, prior to selling, and both times we were extremely pleased from start to finish. Doug is one of the nicest people I have ever had the pleasure of doing business with, and will go to great lengths to accommodate his customers, and to work within your budget. If everyone did business like this, the world would be a better place.

Je
Review №20

Wow! What a great experience. We had them install hardwood flooring in our home, which entailed removing existing carpet and a fair amount of ceramic tile. They did three rooms plus entry way, half bath, closets and hallways. Doug and Jackie were great to work with. They prepared us for what to expect and kept us informed every step of the way from scheduling through completion. I consider myself to be picky about these things and I can’t complain about anything they did. Their installers are very nice and did a beautiful job; their attention to detail is incredible. We highly recommend them.

He
Review №21

Great customer service and product knowledge. This was the third place I went to for what I originally thought would be new wood flooring, but changed my mind to premium vinyl after getting additional information from the owner, Doug. The first two places I tried were thoroughly unimpressive from a product knowledge and answering follow-up questions perspective. Honestly, I dont know how some places in Dayton have any business at all. The Carpet House was like a breath of fresh air. I love my new floor. Do yourself a big favor, if needing any kind of flooring - carpet, wood, vinyl, laminate, etc., - go to Carpet House Flooring Center first.

Ro
Review №22

Totally great experience. Purchased carpet here after checking out other places in town. Doug and his wife Jackie were wonderful. Doug knew just the right carpet for us and made the decision process very easy. His knowledge of carpet is amazing and he is honest. Jackie and I sat on the floor looking at different color samples. It was the only time I actually had fun during the process of trying to find new carpet. The installers were excellent; fast; and cleaned up after themselves. We love the new carpet. I am referring Carpet House to all my friends.

Ch
Review №23

They were extremely helpful, friendly and accommodating. So nice with the prices and really helped me out. I will definitely be returning for more business there.

Da
Review №24

We recently began renovating our basement and we could not be happier with the new flooring from Carpet House. The owners, Jackie and Doug, were amazing to work with and the installation crew was very professional and courteous and completed the work in a very timely manner. We will use Carpet House for all of our flooring needs. Thank you Jackie and Doug and the entire Carpet House Crew.

Fr
Review №25

This is our second installation with the Carpet House, but the first with the new owners Doug and Jackie. I cant say enough about the wonderful job they do! They had great ideas on laminate flooring to match our dark wood trim, and we are so happy with the finished product.The installers were top notch as well. We had over 50% of the first floor included with this job. The guys didnt an amazing job, flooring looks perfect, they arranged our furniture back as they worked, and they cleaned up every day. They also spent a large amount of time creating a curved wood trim section around our fireplace instead of putting in some cheap rubber substitute. Real attention to detail to make everything look right!We recommend them to any of our friends or family looking for new flooring!

Na
Review №26

I purchased new carpeting a couple of years ago. I really liked working with The Carpet House: helped me choose the right combination of carpet and pad and installers were outstanding. Im purchasing a new house and will definitely buy flooring from The Carpet House!

St
Review №27

The new owners Doug and Jackie are awesome and very personable. If you want that extra personalized experience this is the place to go.

Da
Review №28

Doug and his team are professional and very easy to work with. I have sent several customers to him and they have all been very satisfied with their service. Highly recommended.

Dk
Review №29

We were in need of nearly an entire house of recarpeting and vinyl flooring in our Beavercreek home. After spending a good deal of time in various well known carpet stores in the area and becoming increasingly frustrated with the poor customer service, I decided to try Carpet House. The difference was amazing! I was greatly assisted by Adam, who showed sincere interest in helping me find products that would work well with our budget and compliment other aspects of our interior design. Once we had settled on our choices, the owners, Doug and Jackie became personally involved in measurements, best layout, scheduling and pricing...all done with the utmost consideration and professionalism. Because of the size of the job, it was split into two days. Carpet House retains their own full time installers which was another aspect that greatly appealed to us. We were given the dates and times when the installers would arrive and they were at our front door EXACTLY on time. Our vinyl flooring was installed by Tim & his excellent crew, and the carpets by Brad, Bob and their assistant. I can say, unequivocally that you will find no installers with a higher WORK ETHIC than these guys!! There was excellent attention to detail, and ALL took great care to ensure that no damage was done to furnishings, walls, woodwork, etc. When they finished, it looked showroom fresh! I would be remiss not to mention assistance from Andrew, who was always a pleasant point of contact on the phone and also assisted in some design recommendations. Overall, it was a great experience and we HIGHLY RECOMMEND Carpet House for your flooring needs!

Mc
Review №30

We purchased some carpet for a small area and Carpet House had a good value and high quality carpet. We picked it up the next morning and all went well. Thanks!

Ma
Review №31

This is how customer service is meant to be. Knowledgeable, conscientious, and excellent products. I would highly recommend Carpet House to anyone considering any type of flooring. They are the best.

Ka
Review №32

Everything you need and want in quality and service: top quality products,best installers, accommodating and easy to work with local and family owned business. Great people...

Ar
Review №33

Knowledgeable, courageous, recommended several practical options including cost effectiveness. I strongly recommend seeking their expertiseBeforehand.

Br
Review №34

Wonderful! I had a pipe burst which ruined my hardwood floor. Doug and Andy came in and saved the day! They installed ceramic tile that looked just like hardwood and it seems to be indestructible! Great company!

Ma
Review №35

Great, clear communication. Really helpful, got things done in good time. End product turned out great.

MI
Review №36

No rush sales. Informative lets you know your options

Do
Review №37

Great prices, great products, and above all Friendly and Knowledgeable Staff!Why shop anywhere else????Doug ShortDoug Short Enterprises

St
Review №38

Excellent customer service. Friendly staff. Above and beyond expectations.

Ma
Review №39

Great flooring and prices! We use them when remodeling or flipping houses and for commercial flooring.

Pa
Review №40

Bought flooring there. Professional people

De
Review №41

Great people, great service!! Great prices!!

Ad
Review №42

Great price and service

Information
18 Photos
42 Comments
5 Rating
  • Address:3045 Wilmington Pike, Dayton, OH 45429, United States
  • Site:http://carpethouseohio.com/
  • Phone:+1 937-294-8378
Categories
  • Carpet store
  • Flooring store
  • Linoleum store
  • Tile store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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