This stores employees are all helpful and friendly. I had 4 keys made, and all 4 work perfectly. I also found 2 cool books called Ohio Legends by Jeff Wilson that I bought and look like interesting reads.
I always try a shop this store rather than the big box store. But I’ll never shop here again. I don’t believe in wearing masks. I had the virus and I give blood because I have the antibodies. Mask don’t work. I got the virus when I always wore a mask. Some old “manager” told me to pull my mask up. It’s not his place to tell me how to wear any let alone a mask. They are lucky I even had one on. They don’t have to worry about how I wear my mask ever again since I’ll never shop there again.
Needed a jigsaw blade. Got better ones for a better price than at other store. Love the community stores better than the big ones. Friendly atmosphere!
Came in for a specific bolt. Staff very friendly and knowledgeable. Thank you very much.
Truly one of the best hardware stores around. Very well organized and well stocked with items. There is always someone there to help you find what you need or offer a solution to a problem you might be trying to solve.
Great help from staff. Still no casters.
Great place for all hardware needs. Bud and all employees nice. Good people
Great store & very friendly and helpful staff !!!Great Job 👌
Great small town hardware store. Budd is very knowledgeable when it comes to plumbing. He has been very helpful numerous times! Becka is a great manager! Always has a smile.
Always have everything you need at your hometown hardware store. The employees are helpful and polite. You can even get some free popcorn or rent a u-haul truck. 5 ⭐⭐⭐⭐⭐
We filled our propane tanks,. Price was fsir, service was fast and employees were nice.
Good small store. But prices are a little high.
Needed a key made. Was helped quickly. Key works.
Employees here love to help and their owner supports the community. Win, win.
I would not go here! Walking in without a mask and rudely stopping me saying I can’t enter and need to turn around before even finding out that I have a medical condition where I can’t wear one! They are old, rude and sheep! Standing around with mask off their face talking to each other but stopping me the way he did is unacceptable! I will never go here again and I’m going to let everyone know that I know as well! Stop going here and maybe before they shut down they will start being a little bit more nice....
Never again will I shop here again. Wore a mask to the store and while we were in line I lowered it to reply to employee. Older gentlemen Owner literally comes up to me in line starts telling me to tell his grandmother its ok to lower my mask. At that point I lost my cool. It is not ok to talk to customers who are following all state laws like this. Ill gladly send anyone the video of him poking my camera and flipping me off in the parking lot as well.
Didnt have what i needed there had to go accross town
Nice place, lots of stuff, variety, workers very friendly, MUST WEAR MASK 😷
This is a typical small hardware store. Not like the bigger get lost all day to find one item store. They are a very friendly and knowledgeable staff always willing to help. I will definitely be returning to this location.
Friendly and very helpful.
A good place to get your small hardware and propane.
Always very kind and very helpful here
Surprisingly well stocked for an independent hardware store and the people working were very helpful and knew right where to find exactly what I needed.
Very helpful folks.
Great place. Everyone is always so nice and helpful
Make a great second key quickly. Have all sorts of hardware items, and the employees can help you find what you need quickly. An extra bonus is the free popcorn, which is the perfect amount. Enjoy!
Helpful staff, good selection of goods to finish your home improvement project.
The staff is very helpful and right on it!
Nice to see employees wearing mast, store always clean & I have never gone in and had to look for someone to help me.
Friendly hardware store with knowledgeable employees and I always come away but the thing I was looking for
Very friendly and helpful
Just left ace Ive chose 2 shop there for years.Im in there at least once r twice a week. Im a decorator and Im always busy tearing something apart and rebuilding it.Stopped in this time 2 grab drill bits and paint.I cant wear mask its never been a issue. I was in a couple of days ago with no mask. Today I walk in no mask. A lady steps in front of me ( who is a store employee)....and demands I put a mask on. I said I cant wear a mask. I explained to her my situation . Still she got in front of me prohibiting me from getting what I need. I will never shop there again. FOR GODS SAKE WE LIVE IN AMERICA 🇺🇸...We choose 2 shop small businesses like ace instead of the larger stores. Seriously is this who were now. Bullying and acting like a Hitler society?
Staff was very helpful. Prices are little higher than Lowes. Found what I needed.
Great customer service. Had all items I needed. Good variety of items to choose from. Prices were okay.
Very helpful staff the younger guys that work there Very helpful he went out of his way to help me I would recommend this Hardware store when these boys are there
Overly helpful staff, also knowledgeable.
This place is great! Friendly staff! I came in on Saturday 10 minutes before close. They cashier welcomed me and asked if I needed anything. I picked up what I was looking for and I was on my way! Highly recommend
Was my go to store when I needed something in a hurry..will not be back after being treated rudely over there mask policy. .your closed is far as Im concerned.
Great staff good selection of everyday products
Very uncomfortable experience of being followed around
Very clean and organized store. People very helpful, they had what I needed
I love this hardware store in our neighborhood. They have a great selection, good prices, great help and advice on projects, and hot popcorn too! :-)
Great place to find odd things that you cant find in the big stores.
The staff was very helpful and I was able to get help from people to load my purchase.
Went to buy shutoff valve they wanted 14.99 home Depot was 6.95 I try to shop local but dont like being ripped off.
The last of its kind they have just about anything you could want and knowledgeable staff to help you find it. Not like Lowes and the other big box stores who have gotten rid of their guides and are happy to let you wander aimlessly around in search of what you’re looking for……..
Very friendly small town hardware store.
I love the customer service here. It has that small town vibe to it which I personally love
I like the fact that someone greets you at the door and ask you if need help. This is my new go to place.
I have been going to this store for many years and everyone is great at helping me to find what I need; and what I need for just about anything. They are 100% Honest, Friendly, etcand you get a bag of popcorn as well. There is only one other store that is almost as nice as this store and it is not a hardware store. - Sam S. Vandalia
Selection doesnt match the big box stores, of course, but is still pretty good. The high point of this place is the customer service. Unlike Lowes or Home Depot, everyone in here really knows their stuff. If you have a project but need advice, this is the place to go.
Friendly employees and very helpful.too
Very helpful people and always have what I need.
They are so nice always helpful and Ms Rebecca is the best
Nice local hardware store for those quick in and out trips.
North Dixie Hardware has the most helpful and knowledgeable people, and its smaller size, compared to Lowes and Home Depot, makes getting what you need easier and faster. Even though it is smaller, they usually have what you need for common apartment/house issues and maintenance tools and supplies.
Another one of my toy boxes, gotta have toys!
I needed some mounting hardware to hang Christmas wreaths in the windows of my house .They were very helpful and had everything i needed to get ig done.Thanks so much.
Very helpful. Bud has fixed several items for me.
I always love going to this little hardware store cuz I always have what I need
They always have what I need.
Very helpful staff
Staff can easily help you refuel your propane tanks.
Always helpful great selection good prices
Always have what big box hardware stores dont carry.....the stuff you really need they have.
People were very friendly the place was very clean and they gave me help getting what I needed a great place to shop
Great location with a friendly and knowledgeable staff and reasonable prices.
Decent selection and very helpful employees for such a small store, but the prices are way6, way too high.
Best customer service ever! Love this place.
Hand in always has those little things that I need for my projects convenient location for me
I have visited this store on several occasions. Employees are always so friendly and helpful!
These people gave me more than I expected, much more. A big kiss to the guy in the Gorrillaz shirt.
Everyone here is always AWESOME! Saved my butt more times than not, and always have the right advice for those of us that need just a bit more information than the basics.Screen repair, glass repair, random missing nuts and bolts, heater parts, the garden, the list goes on and on. Its great having a small-town feeling every time I go in here, and the service is second to none!
Have everything and can teach you how to use it
Helpful knowledgeable employees. Easy to get what is needed.
Everyone is friendly and helpful.
Great friendly place for hardware and U-Haul rentals!
Hometown hardware store very friendly staff. Clean polite atmosphere n helpful people
Local, quick with a friendly staff
This is a great neighborhood hardware store with helpful knowledgeable people to serve you. They also do U-Haul and free popcorn!
I wanted to let you know that Butch at the Do It Best Hardware on North Dixie Drive in Vandalia, Ohio was very rude and inconsiderate to my wife and I on April 2nd 2015. We went in the store to purchase various items at 7:45. At around 7:50, I ask if he would be able to make a cut on a threaded screw. He said back to me, I can, but I am not going to stay over to do it for you. I thought that was very rude and I will not be coming back to that store ever again. I go there for the customer service and I have never been treated so poorly!
These people know their products!
They have all the hard to find screws Nuts and Bolts
Its was great. They were helpful.
Staff very friendly and helpful.
Convenient but prices are really and high limited stock
Great for my small projects and restorations
Great service. Knowledgeable staff.
Great staff very customer friendly
Always very helpful. Knowledgeable
Very helpful, was able to get exactly what I needed
Great for quick in-and-out products and service
Good store and friendly service
Excellent customer service
Went for a u-haul rental. Great customer service.
Everybody was very nice friendly and helpful
They were very helpful when I needed some specialty bolts.
Local, nice, knowledgeable people.
Friendly staff
Courteous and knowledgeable employees