Everyone was very friendly and bent over backward to make it so I could purchase my ring guard and have it altered so it would work with my diamond cluster ring. I can’t wait to get it back! It is going to be stunning!Update:I picked up my rings today and absolutely LOVE how they turned out! They are perfect!I also left another ring I purchased there to be resized. I can’t wait for it to get back! Should be ready by next week.
I had a wonderful experience today! Walked in needing help resizing and cleaning a family engagement ring and Stacey ended up finding the perfect wedding ring to match, completing the set. She was very courteous and professional. It was enjoyable working with her! I left feeling great about my purchase and will definitely be coming back again for future purchases.
I’ve had many amazing customer service / quality experiences but none have ever inclined me to post a review, that is up till now. Tracy helped me over the course of multiple months design and edit a custom engagement ring. I also had a unique request to use a family diamond as the main stone and to design the ring around it. She was patient never pressuring me to make a sale and always available through the multiple phases of the process. The ending price was fantastic and the end product I couldn’t be happier with. It was finished before the promised time limit and the end result was better then anything I could ever dream. I beg of anyone who’s considering large jewelry purchases to give them a try, I know I’ll be going back through these upcoming years.
Tracey helped me understand some of the items recently inherited. She was very professional and knowledgeable. Also incredibly patient with my questions! She spent an entire hour with me, looking at items, telling me about them and giving me an approximation of their value (I didn’t ask for full appraisal). Not only was the session very informative, it was also very enjoyable. The shop was very responsive to my request for an appointment, and subsequent communications leading up to the appt. Highly recommend!
LOVE THESE JEWELERS!!!! We stopped by to have my granddaughter’s necklace fixed. It was just a costume piece purchased at a dress Shoppe. It didn’t matter to the ladies here. They repaired it quickly and with a smile. I ended up getting my necklace chain enhanced with a magnetic latch for only $15, and also purchased some beautiful cuff earrings. We will definitely go back. So many beautiful pieces at awesome prices. Stop by and browse. There’s no pressure to buy!
I don’t typically leave reviews but my experience here was absolutely amazing. The sweetest ladies that took the time to help me with a ring resizing and purchasing a beautiful watch for my Grandmother. I even came in close to 5:30, which I usually never do but I needed to get in asap and they were so accommodating and just pleasant.
Traci was Great! She explained a lot about our estate jewelry that we were having a hard time finding out. When we need jewelry help, we now have a family owned, professional, and competent local place to go!
Tracy, Stacy, and Theresa are amazing! They are very friendly and efficient. They have been in business for many years and I see why. I came in for a custom ring appointment and I did not leave Tracy and Stacy are amazing. They are very friendly and efficient. They have been in business for many years and I see why. I came in for a custom ring appointment and I did not leave disappointed. They are the Best! I recommend Masterpiece Jewelers to anyone in search of a reputable jeweler.
Perfect customer service. No trying to scam or anything. She was patient and attended me nicely! Loved my experience here.
Today, I spent an hour with Traci as she evaluated about 100 pieces of jewelry for me. I learned some were costume pieces and some were not. She inspected each and every one looking for missing stones, loose prongs, missing clasps, metal identification, approximate worth and age. She also cleaned a few pieces to get a clearer representation of them. She suggested options for some of the jewelry to bring those “back to life”. Some suggestions were to turn a Cameo into a bracelet or ring, add a necklace extension for a short length necklace, and change screw back earrings into posts or dangles! All of which could be taken care of at the store. It was a successful, informative, consultation that has given me a new insight of the jewelry!! The staff was friendly and knowledgeable. I give Masterpiece Jewelers 5 stars!! Highly recommended!!
I needed to have my diamond solitare setting repaired. The job was done faster than expected and my ring is gorgeous. The communication from the staff was outstanding.
Upon entering the store your staff acknowledges the customer, and makes them feel welcomed. The shop is organized, sanitized, and neatly kept.I enjoy coming in to see what new selections Masterpiece Jewlers have. I do have to say the shop is like going into a treasure box. You never know what exciting piece of jewelry you might go home with. I also love that you can create a personal wish list. This allows someone special to come in, and purchase a piece of jewelry for you as a surprise gift for that special occasion.Masterpiece also offers layaway. This is a nice thing they do for the customer.Tracy and Stacy also do custom design work in jewelry and if you can’t get to the shop they will set up an appointment through zoom to help you.Your service, and staff is exceptional!!PS.Don’t forget to sign up for their email to see special offers.
I went in to get my engagement ring resized. It was done in a timely manner and was a seamless job. Highly recommend.
Absolutely amazing experience, called in asking for a specific type of necklace for mothers day. Gail knew exactly what I was talking about and looking for, was even willing to ship the necklace for me, which was so much more than I expected. Gail was very friendly and personable, giving excellent service as well as great light conversation. Will absolutely be back, Ill never go to another large chain jeweler again. Thanks again so much!
I visited this store in the day Prince Harry and Megan got married and the professional yet personable experience I encountered on that day made me a forever fan of this jewelry store. Wanda, Tracy, and Stacy go above and beyond to make your visit as pleasant as humanly possible. I returned today for other services and let me tell you, these ladies are PHENOMENAL!!!These jewellers are the absolute BEST!!! 💖
The diamond fell out of my ring, and Masterpiece Jewelers made it better than new. Plus, niceness must be a job qualification to work there. Everyone is wonderful. Thank you!
Great experience and service. They explained repair opinions and there is no pressure for a sale. I learned allot.
This was my first experience with Masterpiece Jewelers The associates were very kind and helpful. I was very satisfied with my repair and it even cost less than first estimated. I will definitely be a return customer and recommend to my friends.
I came in today for a one hour appraisal - basically to confirm which jewelry pieces were valuable and which were not. Working with Tracy, she methodically examined each piece and gave a ballpark value. We found pieces that needed repair and pieces that were no longer being worn. I was able to trade in some gold for store credit and used that as a down payment for a pair of diamond earrings. I love it when everyone benefits!
Best Jewelry store ever! Entire staff is helpful, kind and serve you with a love for what they do. Stacey and Tracy are not just experts in their field but are real community builders. If you ever have a need to repair existing jewelry or just want some new bling....go no further than Masterpiece Jewelers!
Very thorough and professional, took the time to look at every piece, even the costume stuff
Masterpiece Jewelry is the best. They not only sell quality jewelry they will repair your jewelry.I just had my Pearl necklace restrung and they did a fantastic job.
Great place to get jewelry repaired and they have beautiful estate jewelry, the owners are very caring and support local charities
I came here to have a few pieces of jewelry cleaned and the two young ladies Gail and wanda were very helpful and took care off all of my needs. I brought in multiple pieces of jewelry and they were able to tell.me details of a piece I inherited recently that is over 18 years old! Thank you very much ladies for all the information, Knowledge and help! 100% recommend and will be back!
I ordered a bracelet Online from another company, it took three months to get it and then when I got it it was too small. I should never have ordered from this company as it was a problem from the beginning. I went to Masterpiece and they fixed it so I could wear it. Tracy felt bad for me and had it ready the next morning. I was very impressed by their care and their workmenship. I recommended them highly to everyone.
Five star friendly, non pressure, service here from all the staff. I especially appreciate Theresa & Carlas help with phone transactions. There is an ever-changing display of lovely jewelry, which just brightens your day seeing it. They even get involved with community fundraisers, and have an award winning gem cutter who joins them on the fb live shows . There is just no other jewelry store than can begin to or hope to compare to Masterpiece Jewelers.
Sweet group! My kids and I felt completely at home while visiting the store. I took some leftovers of my grandmothers treasures to see if they were worth anything and it was all received with a warm welcome. Loved visiting with the ladies and hearing stories. The store is beautiful, the jewelry is gorgeous. I definitely will return, visit online, join one of their online parties, and give good references to friends who are looking for some masterpiece jewelry. Blessings to you all and thanks again.
First time here and the store is beautiful. Great place to find something special for someone special! Professional and friendly staff. I would highly recommend!
Wonderful and helpful. So patient and made every effort to give me the design. Described. Excellent experience!!!
Came here to get a ring resized. Everyone was super helpful, the price was great, and turnaround time was quick! Couldnt ask for a better experience.
This place is a perfect example of how to treat customers!
I just wanted to let you know that I brought my wifes wedding ring there to be fixed. It was broken in three places and thought that it was gone forever. Masterpiece Jewelers did an extraordinary job putting it back together and made it look just as good as new. The ring has such sentimental value that I really didnt think it would be possible to save it but they are masters of their craft and made it come out excellent and it was also just in time for my wedding anniversary. Thank you so much for fixing our engagement ring and I highly recommend you and your skills to everyone out there. The price was very affordable too for all the work that they did. Youre definitely the best in your craft. God bless you all. 🙏
Masterpiece staff are incredible! Inviting, friendly and so helpful and welcoming. Exactly what we need, especially these days. Highly recommend!
As a whole, the entire staff is very patient, sweet, and above-par. The jewelry set that I had made was perfected to the specifications that I had requested, and they were very flexible and understanding of my budget and restrictions. The jewelry set turned out spectacular and there is nowhere Id rather have jewelry made again in Volusia!
These ladies were the sweetest and nicest people I have met. Amazing customer service and great prices. Highly recommend for all your jewelry needs.
Masterpiece Jewelers is a wonderful jewelry store. Employees are very knowledgeable and great at providing an enjoyable customer experience! I highly reccomend Masterpiece Jewelers!😊
Theresa was so kind and helpful. She showed me many different chains and helped me to fasten a tiny clasp. After trying several I found the perfect chain for my vintage opal pendant. I am thrilled with my purchase and the customer service.
Amazing experience! Was assisted by Teresa and she had a solution for all my jewelry issues. Also ended up shopping and found the cutest ring, I just had to have. Not to mention all the other pieces I want to buy when I have more time. Plus they have a rewards card/program!I highly recommend this jewelry store for the jewelry and the outstanding customer service. Also, I saw lots of great ideas for 🎄Christmas gifts.
Family service. Beautiful selections of jewelry. They took care of some resizing the phone rings for me and did a wonderful job. Highly recommend
Great service... professional and helpful. Teresa was amazing and my girl is so happy we have a direct link to all things that sparkle. Thank you so much!
The staff here are warm and welcoming, I recently dropped off an engagement ring to be resized and cleaned. When I picked up my ring came back dazzling! The staff works so hard and are so kind, they definitely will have a returning customer!
My partner and I are new to Daytona. We have decided to exchange rings this year, but were unsure where to find the perfect set of bands while feeling comfortable doing so. A friend referred us to Masterpiece Jewelers on Beville Road. Gayle, Tracy, and Stacy made us feel comfortable and welcome from the moment we walked in, and through the entire process of finding the perfect bands. We are thankful for their openness, and we will be doing all of our jewelry shopping there in the future. Highly recommend!
I went in Masterpiece jewelers on a hunch I don’t know what took me in there but I’ve always had a great experience however they have a section of estate jewelry and I found the most beautiful Ring at the most amazing price. They went out of their way to make sure I had my ring sized and ready for an event that I had and it Hass to be the prettiest ring I’ve ever had and for the price it makes it even that much more prettier go and Masterpiece tell them what you want and they will go out of their way for you thank you Teresa and everybody that helped me Bobbie H. 😎
Delightful, knowledgeable people. Tracy helped us find the perfect anniversary ring and special-ordered it to fit my small hands. Their online presence is informative and entertaining, and their unique design work is wonderful.
I just left Masterpiece Jewelers and we will definitely return! I needed my wedding rings resized and called around. What made me choose Masterpiece is not only are their reviews great, but they have used the same in-house jeweler for 22 years out of the 28 years they have been there. That is very hard to find and to me that shows care for the pieces they work on instead of sending it out to some nameless person. Gale was amazing throughout our whole visit. She explained the whole process and signed us up for their rewards program. She told us about their cool events and sales, which definitely enticed me to come back. She even helped me find the perfect garnet ring I have been wanting for quite some time. Thank you Masterpiece Jewelers and a special thank you to Gale! 💜💜💜
Redesigned a ring into two wedding bands and not only did they turn out beautifully, but they worked tirelessly to get them finished for Christmas. It’s rare to find a company that genuinely cares about the outcome and these women clearly do. I didn’t feel like a customer, I felt like they were as invested in my Christmas surprise as I was. Super impressed and I greatly appreciate their hard work and dedication.
I’m glad I went to Masterpiece Jewelers for appraisal. The ladies are all pleasant and very helpful. Tracy is very knowledgeable with jewelries, I actually learned a lot! Very patient too for spending time going thru the pieces. You can tell they really have that passion with what they’re doing. They treat you like a family and they understand the value of how jewelries are passed on to generations and the sentiments that goes with it. I enjoyed immensely my visit and I will definitely come back to maybe trade or have some pieces customized. Highly recommended!
I went to Masterpiece Jewelers to get a repair and they were able to help me for no charge. Thanks so much! Great group of ladies working there!
I needed an engagement ring in a hurry since I decided to bump my initial proposal date up by six months. The ladies here were extraordinarily helpful and I was able to get exactly what I was looking for. I will def recommend them for anything you might be looking for. Thanks again ladies!!!!
Ive gone to Masterpiece for many years...hands down the best jeweler in the area. Made my stunning wedding band...they are helpful, friendly and professional!
My diamond fell out my ring. It was one of my smaller stones of my wedding ring. Luckily my hubby found it. I am new to town therfore I did an extensive research for a jeweler that I would trust with my PRECIOUS ring. Masterpiece reset my stone perfectly in addition to replacing missing prongs. When I received my ring back within a week I was pleasantly surprised. They reset my stones, secured all my diamonds, and it looks more beautiful than it did when my hubby bought it 7 yeas ago!! Thank you Masterpiece Jewelers!
Its always a pleasure to shop here. The staff is friendly and attentive. There is always a variety of quality pieces to choose from, also.
The best jewelry store in volusia. Very helpful and wants you to leave happy not broke. Wonderful ladies. Thanks for the great customers service....
As usual my visit was wonderful. The staff is always great, friendly and helpful! I even enjoy just browsing.
FANTASTIC Jewelry Store I was amazed at the selection nd bought actually replaced my ingagment ring after 14 years 😀 ABOVE AND BEYOND GREAT SERVICE!! THANK YOU GAIL !I TOTALLY RECOMMEND THIS STORE
Wonderful customer service. Lots of beautiful jewelry to choose from.
Very happy with the repair job . Had the jewelry on time, looking great. Their service and graciousness is wonderful.
I was looking for a custom piece that I wasnt able to find anywhere else and right from the start Teresa knew exactly what I was looking for. She was very knowledgeable and I look forward to returning to them for my future purchases.
Masterpiece Jewelers was an amazing experience for my first time in. Teresa was a very pleasant sales associate who answered all of my questions and helped clean, fix, and recommend a good cleaning product for my daughters jewelry. I will definitely be back in. Thank you for an amazing experience!
Wow- what an experience. I’ve watched Tracy design rings on FB live in awe, but nothing compares to working with her to design my very own piece of jewelry. She has the patience of a saint and the skill of a master jeweler. She and Stacy listened, suggested, designed, listened, and redesigned and finally created a ring that is full of beauty and meaning. Thank you Masterpiece Jewelry for my 1st custom designed jewelry!
Masterpiece Jewelry is The Best! ! Tracy, Stacy and their staff are so excited to see every customer. They are knowledgeable about all aspects of jewelry. They are professional, yet so friendly! They make your experience choosing a gift for yourself or loved ones so pleasurable! !Kathy Cate
I thought Tracy and Stacie were great, very friendly but gave professional services all the way. The earrings that I had made were beautiful. I enjoyed dealing with them both. I would highly recommend them.
Gail and Theresa were amazing and incredibly helpful! They helped Rob and I make the perfect ring! Thank you ladies!
I went here to find my Wife’s wedding ring. And these ladies were absolutely amazing! Helpful in so many ways! My wife loves the ring. I highly recommend them! I’ll be back for sure
Very easy to deal with at Masterpiece Jewelers, helped appraise my family’s jewelry at no cost. Very reasonable prices and they do great work. Had a clasp replaced on my chain and was very satisfied. I highly recommend them, go check them out!
I havent bought anything from them yet, but I went in basically to get an idea of what I want and how much an engagement ring would cost me! Teresa was very kind and helped me figure out everything! I definitely will be buying my loves engagement ring from them!
This was my first time working with Masterpiece Jewelers. I initially went in for a repair which was done perfectly. After meeting the very friendly people working there I decided that I would talk to them about purchasing a new bracelet. The owner/ designer spent several hours with me showing me numerous catalogs and styles to choose from. I found something I love and couldn’t be happier with my selection, the service and the price!!!Connie Pawela
First time customer and didnt expect the friendliness and attentive service that I received. Will definitely be backThank you
I love Masterpiece Jewelers. Their selection is not run of the mill jewelry, but unique, high quality pieces! The staff are always helpful and pleasant to work with. They want to make sure you leave happy and I always do!
I had the pleasure of being helped by Carla! She was so helpful and I know my wife will be VERY happy for Christmas! Great place to go for any jewelry needs. I WILL be going back there for more jewelry masterpieces!
The ladies here are great. They’re attentive, kind, and never pushy. Just picked up a repair today it was done in less than a week and looks better than before.
They were very friendly and efficient with helping me re-build a ring. They did an amazing job and I would recommend to anyone looking for a helpful and reasonably priced jeweler.
Wow, a free mask (b/c I forgot mine!) and excellent, FRIENDLY SERVICE!! A repair and a purchase!! I’ll be back and I’ll spread the word!!Punkie
I met Tracy and Stacy when they were just babies starting out in their new business so many years ago! The sisters were a pleasure to work with and came up with some gorgeous ring designs from a few old stones and gold I had laying around to create new brilliant, unique and meaningful family treasures.I will eventually be sharing these wonderful heirloom rings with our three granddaughters and my daughter-in-law.in.I met Teresa today, and she was just as helpful, pleasant and thoughtful as Tracy and Stacy. An awesome caring group.A true joy and bright light in these crazy days we are living through now.Thanks for all the sunshine you Ladies pour forth.Blessings, RoseAnne TomporowskiNew Smyrna Beach
Such nice people!! The shop is so cute and the employees are so sweet and caring, I got my ring resized here and it’s perfect! Highly recommend coming here for your jewelry needs, your stuff will be in safe hands.
Pleased with the jewelry repair Masterpiece offered. My piece was fixed in a timely manner for a reasonable price. The sales associate was polite and informative.
Masterpiece Jewelers is an amazing place to shop for all your jewelry needs. I like to shop small local businesses. Fun and friendly sales associates who are knowledgeable about the interesting jewelry. I love all the jewelry I have purchased there.
Always something new and pretty to look at! The staff is so sweet! They make great suggestions without high pressure sales! I generally dont like wearing earings, but she suggested the cutest pin earrings that she wears herself and I fell in love! Also my go to place for repairs, this is my jeweler!
Such helpful staff. The jewelry selection is gorgeous. They make you feel right at home. Thanks for all you do.
Great friendly service, traded in a engagement ring for another one and also set up my necklace to be replaced. I would highly recommend them, there’s no pressure to buy anything and they are very knowledgeable.
Excellent service, extremely reasonable pricing on a repair to an engagement set which needed a matched stone that was lost from the set’s solitaire jacket. Couldn’t be more happy! Joined their savings program as I know I’ll be back!
The humans in the store are out of this world. You cannot find anywhere else people that help you like these 5 women do.
Very nice experience shopping for jewelry here. They remembered me from another time and very helpful!
Thank you for a shopping experience where I did not feel unsafe. All staff were so pleasant and helpful. Cannot wait to return for more shopping. I believe in supporting our local businesses and Masterpiece Jewelers in my go to place for jewelry.
If I could I would give them more than 5 stars They are always helpful and creative. Their customer service is great and repairs are reasonable.
First time using Masterpiece Jewelers, they were do helpful and accommodating and received excellent service. Will definitely make my next jewelry purchase with them. Thank you.
Great store. Very helpful staff. Would certainly recommend
My wife’s ring broke,I dropped it off,was told it would be repaired in a week.A week later I get a text saying its repaired.I showed up to find out it was not repaired and was told it was not repairable.I decided on getting a second opinion.Well it’s repaired and my wife is happy.You lost me as a customer.
What a wonderful shop and employees! They have always taken time to explain everything to a jewelry novice like me. They have helped me surprise my wife with pieces of jewelry that are just her style on multiple occasions. They have always gone above and beyond normal service to help my blind wife select pieces that she can feel and try on until she finds that perfect thing she had in mind. In this Covid 19 era this can cause a lot of extra cleaning and consumes much more time than a sighted customer would take to select things, and they do it with a smile and a lot of expert advice at the same time. I know they won’t let me go wrong when looking for a special item for my wife and have altered me to items that come into the store that they know fits my wife’s style. It is like having personal shoppers always in the lookout for me.
Wonderful experience! Very helpful staff. Carla was amazing and knew exactly what I needed! Highly recommended!
My experience at the Masterpiece Jewelers store has been very positive and most productive. I found a piece that fitted my needs and they were able to accommodate the changes I asked for. Thank you!
I bought an engagement ring online and the setting was not 14k gold. I called masterpiece jewelers if they could test the gem and band for me. They were so sweet and willing to help. Came in today and they were SO patient with me trying to find a new setting. They have such a huge selection and I found a gorgeous setting in my price range. They had everything in stock and will have my ring ready in less than a week! They are such life savors!! Im so glad I found them and will definitely be doing more business with them!!!!
While waiting for my husband to get some jewelry appraised I thought Id just look around. They have the nicest selection of necklaces that Ive seen in a long time. I bought two necklaces and came back later to purchase a three ring set. I love this store, the jewelry and the staff.This will be my go to jewelry store for sure.
I liked the personal service. Your patience, service and professionalism was exceptional!You went above and beyond to make me comfortable to shop in you store. You have a beautiful selection of new, and estate jewelry.Thank you for assisting me inselecting my rings.
Nice selection of fine jewelry, and pleasant owners who know their stuff.
They have details on everything they have .they know everything by ❤️.AT times they are funny
Came in looking for a cross and had such great selections it was hard to choose. Teresa was so helpful and patient with me and no pressure. Fabulous jewelry store. You’ll love it.
Okay we brought our rings there because we had just had him to another jeweler to be shined and they looked like blank. But these people did a fantastic job I love masterpiece Jewelers and Ill use them in the future
I had a stone I loved and wanted in an updated ring. We designed one and I picked it up today. It is even prettier than I imagined! Very pleased. Have shopped at Masterpiece for years. This is my second redesigned ring. Love them both. Great experience, fun store!
Staff most helpful! Beautiful merchandise. I have also had jewelry repaired and the work is superior!