We brought two watches to them, an Omega watch and a Tissot watch. They changed the batteries on both watches. They destroyed the touch screen of my Tissot t-touch watch, for which I paid over $1000! The battery in my wife’s watch died after a few weeks. Do not trust Zales with any watch.

Very friendly atmosphere, they were busy upon walking in and yet we were immediately assisted and they didnt hover us heavily while we looked around for what we wanted to try. I was able to find something that worked for me, wrap up of our purchase after trying on rings was quick and easy. Very nice and stress-free experience.

Its interesting to see people of color be so blatantly dismissive of each other, specifically when one is a member of the staff while the other is a customer. Disappointing but not surprising, specifically in this area. I was more than happy to return my item because they didnt ask why or ask me to view other items or even speak with me. Lost a sale and a customer and Ill surely be advising Zales directly

Ive had the pleasure to meet Sherry shes the best . Professional, helpful, and talented. Helped me make my engagement ring unique and memorable.THANKSSSSSSS!!!!!!!!!!

Customer service/friendly attitude wasnt there at all.

I was very leery about doing the progressive leasing I was very adamant about trying to build my credit that is why I wanted to lease salesman sunny promised and confirmed with his manager Alex that this would be the best way to build my credit so I went ahead with progressive leasing come to find out when I spoke to progressive leasing personally on the phone they stated that they do not report to the credit bureau and that they do not have any affect on my credit. I feel I was swayed in the wrong direction just to make a sale I would not recommend this to anyone

Amber was very helpful as always!

Very nice store

Great service and beautiful inventory! We purchased a one of a kind diamond ring for an unbeatable price. We are both Zales shoppers from way back, but this location has options that you wont find elsewhere.

The Assistant manager Alex is absolutely amazing we have bought several items and continue to go back because of him he takes care of us every time and treat us like family this location deserves five stars and more

My husband and I went into this location at the Tangers Outlet the end of September 2019 and made $1,100 purchase. My husband paid for this purchase with a Chase credit card that has not been used in over a year and a half. Two Days Later my husband received a phone call from the credit card fraud department. The card was used at the Sams Club right there in the Tangers Outlet and a couple of other retail stores close by. We are absolutely positive if his card was compromised within their store. This information has been given to the Daytona Police Department as well. Never a problem with the quality of their jewelry, but unfortunately because of this we will not be shopping at this location again

My fiancé and I came into zales after looking around at Kay’s and multiple other jewelers looking for the perfect ring. We were welcomed by Alex when we walked into zales he was absolutely amazing. He wasn’t irritated that I wanted to try on 100 different rings, he was so helpful and professional. We totally bought the ring and I couldn’t be any happier!! He made the decision so easy for us! Thank you again Alex!!!

Katherine helped us pick out some gorgeous jewelry. We had a very good experience!

Zales outlet has been open since June ..... Hrs of operation are 12pm-6pm daily.

Great Place to buy A Ring

I want to say thank you to Amber and Alex for making an unpleasant experience into a pleasant experience! It showed me customers do matter, no matter if spend $50.00 or $5000.00.Thank you.

Everyone there is very helpful and extremely nice

Terrible customer service

Always helpful and polite love the store

Very quick and polite.

My sales associate was great

Very knowledgeable staff