The service rep showed up on time, and completed the torsion spring replacement promptly. In addition he was able to answer multiple questions I had, and educated me on periodic lubrication I should be doing. I highly recommend Overhead Door for garage door work.
Derek exceeded expectations for our service call!Derek is a true professional, he took the time to (quickly) inspect and identify not only the causes for the problems I reported, but also identified an additional issue and addressed it in the same appointment.The ceiling bracket was flexing (as reported) because the bracket holding the opener rail to the frame above the garage door opening was not properly installed. Derek identified this cause immediately and fixed it.And (as I suspected), Derek confirmed my suspicion that the ICON cart charger CANNOT interfere with wall station because the wall station is hard wired. This was what I was told by the previous technician.There was actually a broken wire in the connection in the wall station, which was causing the intermittent wall station operation and Derek fixed it.The issue Derek identified, which I was not aware of, was the angle of the arm connecting the opener to the door (when closed) was not within tolerances, he fixed it and explained why the tolerance existed.It was great to have a service call performed by an expert with Dereks knowledge and skills. I believe he truly cares about doing the job right the first time.Thanks Derek!
Overhead Door of Daytona Beach installed a new garage door opener for us today and serviced our garage door. The technician, Hector arrived on time and quickly determined which opener we needed. He was friendly, extremely knowledgeable, efficient and honest. We highly recommend this company and their garage door products.
Excellent Job.The door is gorgeous, however, the workmanship on installation was superior. From start to finish, the two gentleman, Darren and Dave, were perfect. They cleaned up as they went, craftsmanship was terrific, and made me a happy customer.We don’t find many folks that really take the time to give you and excellent installation. These guys did!
Derek serviced my garage door. He was courteous, smart and knew what he was doing, using the most modern tools. We communicated the entire time he was here and described what he was doing throughout the process. In the end, the garage door worked better than it did before the spring broke.
Overhead Door Company is truly amazing. From the customer service when you first call in, to the technicians, to the service they provide they are 5 stars on all levels. I have used them multiple times and every time I get the same great service. I refer all of my clients to this company and will continue to spread the word of how great they are!
Hector did a great job. He came out the day after we called. He knew exactly what to do. He repaired the garage door quickly. The charge was very reasonable. Thank you so much
Arrived promptly and did an excellent job of determining cause of noisy opening and closing of door. Derrick was done in less than 30 minutes having lubricated and tightened where necessary. He did not try to sell what was not necessary and even relocated the slide latch which was never able to be used before. Very friendly, courteous and professional. Will not hesitate to recommend.John M. Senesky
Excellent service. Very professional and courteous. Provided service in a timely manner and came at the time promised. Highly recommend overhead door.
A terrible nonresponsive business. Manufacturers should pull their products from these guys as they clearly do not want to sell new doors that have any custom features. Twice they came out, their salesman Tony and twice he never followed up with an estimate. Just a waste of time. Go somewhere else where they want to actually install a garage door. Remember this is the Original Overhead Door company- the red ribbon. Find businesses who want your business, these guys dont.
Excellent customer service. The expert repair associate did a fantastic job. I highly recommend overhead door for garage door repair or new installation.
Hector was very professional and did the job quickly. We were very pleased!
My experience with overhead door and the technician you sent out was very good he was very sure of what he was doing and did it quickly and fix everything that needed fixing and I appreciate it.
To Whom it May Concern:On time response to appointment. Estimate of service needed, and costinvolved was appropriate, and acceptable. Service technician (Derek) very well trained, and knowledgeable of problem encountered. Explanations of work being done very clear. I would recommend Derek to any, and all of my friends should they need service on their garage door. His professionalism, and technical expertise, in repairing our garage door was noticed and appreciated. Thank you for providing quality service, and staff for our community needs.Sincerely, Clay Kisamore
Excellent Company to work with. Came out and replaced two springs and very reasonably priced. Highly recommend!
Claudia and Hector were excellant from start to finish.
Hector arrive shortly before me and had all the patience in the world. WOW!! what a skilled serviceman!! Thank You Claudia & Overhead Door!Jim Gura
Service and repair was excellent. Hector was very pleasant and personable. I thought the price for what was done was very fair. Would contact them again if needed.Dennis Lamartine
These guys installed my garage door 5 years ago.I needed a service, and they scheduled it quickly, came out on time, and did a great job.
Derek did an outstanding job. He was knowledgeable, polite, and friendly. They scheduled me very quickly. They stand by their product and workmanship. I highly recommend them and would definitely use them again.
Mac, the service person assigned to my service request, kept in phone contact, letting me know his expected arrival time. He promptly tested things and identified the problem as a defective door opener remote. He replaced and tested the new remote, showed me how the new one worked, and then proceeded to check the door and lubricate the tracks. Very thorough and very professional, which is what Ive come to expect from Overhead Door.
Derrick is the best! Always keeping you posted as to his arrival and always on time. Courteous and knowledgeable.
Great from initial phone contact to great repair person who came to the job. Efficient and very easy to work with. Highly recommend. Used these folks for years.
Never got the estimate... A tech came to do the estimate, he was knowledge and very nice, I wrote my email address down to send the estimate. 5 days went by with no response. I called on the 5th day in the morning to make sure they had the correct email, the receptionist took it down again and said she would have the tech get it to me asap. The next day, still nothing, I called again, they put me though to the techs cell phone, I left a message, still hadnt heard from them the next day, so I went with another company.
Associates showed up on-time and were very professional. I thought pricing was very fair. We have used them a few times over the past 20 years
Excellent service. Dan did his homework and was prepared when he arrived. The problem was corrected. Dan and his team mate were professional in their problem identification and resolution. I am very pleased to have had them out to resolve my issue.
Right on time and fixed the problem! Even provided a new keypad too!
Excellent, reasonably priced service. I was able to have the eighteen year old torsion springs on our garage door replaced the same day as my order and in an amazingly efficient 40 minutes. Kudos to Hector and Overhead Door.
So far no real work to base an opinion. I contract ed them but with the current situation it will be a while before work commence s so i will hold comment til later
Derek did a fantastic job! Been using Overhead Door Co of Daytona for many years.
Had a low level emergency over the weekend. Called 8:30 am on MLK Day Monday, expecting to only receive voicemail. To my pleasant surprise, connected with real person. Was able to submit problem and have a tech at my home, with the problem solved, within 2 hours. Top notch service. Would highly recommend. Thank you very much.
Very professional and quick--just what I wanted at reasonable cost.
I love my new opener and it came with all the pieces you’d want including 2 remotes and a key pad for outside the home. It’s super quiet and very modern. Great service and the tech (Hector I think his name was) was very friendly and knowledgeable. He made quick work of the install and was on his way. He showed me how everything worked and gave me the paperwork for my records and on how to set up the wi-fi part of the opener. Very happy with everything and I would recommend them to anybody who wants a quality opener and great customer service.
This is the second time I used Overhead Door Company/Daytona. Both experiences were exceptional. They were quick to schedule time with me, called by 8AM on the day of service, arrived at the promised time, and promptly completed the repair of my broken door. Scheduling, repair, cost, and courtesy all exceeded my expectations.
Such amazing service from our Service Tech today. Garage door spring broke over the the Thanksgiving weekend, set an appt on Monday afternoon had service the next day. Requested a new door opener Tech found only a broken spring. Repaired both springs and also replaced the door opener.Could not resist doing both since the total price was in the budget for what we wanted.Thank you Hector for a great service call. Amazing job as well Overhead Door Co. of Daytona Beach.
Hector did a very good job on resetting, programming and servicing our overhead door remotes.
Technician Hector, did a great job lubricating our overhead door to allow smooth operation. He was very personable and professional, ensuring that all motor, remotes and door were working properly prior to leaving. Great job! Most appreciated.
We thought we needed a new motor and chain. The repair man came out and said we just needed a new copastor and maintenance, saving us a lot of money. Thank you for your great service .
The Overhead Door Company of Daytona Beach came to repair my garage door today.My technician was friendly, knowledgeable, punctualand extremely professional. He performed the repair in a short amount of time. Thanks Overhead Door for great service.
Came quickly and Derek did an awesome job!
Your repair man is really good and efficient. Used him in the past and he is always on top of what, if anything, needs to be done.
Easy to make appointment. Provided professional repair service with excellent results.
Great servce! The tech was excellent.Thank You
So pleased with your company and how efficient Derik was for our garage opener repair. He was on time, extremely pleasant, very professional and we would highly recommend your company. Thank you so very much!
Mac is your best technician and always does a fantastic job.His demeanor is refreshingly customer driven and on target.This man is overdue for a raise.Random Burnett
Great experience....Hector very knowledgeable and efficient. Took time to explain how to maintain my overhead door and how to install hurricane support. Helped me program my new remote. Office staff friendly and Professional. Reasonable pricing and I will use them again.
I called at 7:30 am for a broken garage door. We couldn’t lift it up to get our cars out. Had service by 10 am and repaired both springs quickly. Great service!! Would recommend them to anyone.
My service tech was Hector Rios he did an wonderful job. he was friendly very competent and arrived on time. after the new unit was installed and tested Hector programmed the buttons in two of my vehicles to open the garage door. he was neat and did not leave any scraps behind. I would definitely ask for him again in the future.
They are always on time, friendly, professional and reasonably priced. Their work is fabulous
Technician showed up on schedule and dove right into my problem. Fast initial diagnosis, and speedy fix. Technician was courteous & professional. Would highly recommend, I would absolutely call them again should the need arise.
Excellent work. Hector R. was quick & thorough. Hes obviously intelligent & Management material.
Nice family oriented business for over 50 years
Derrick was wonderful. I was told to expect a call at 8:00AM. He called at 7:55 and said he would arrive between 8:30 and 9:00. He arrived promptly at 8:30, was personable, knowledgeable and efficient and had me off to work in no time. Derrick is definitely an asset to your organization. Alice
I so glad I went with Overhead Door Co. for my garage door which was screeching so loudly I figured I soon would be cited for a noise violations. It was also acting up so I knew it was time for an upgrade. Hector installed a new controller, moved the door button to make it more accessible for me (much appreciated), and lubed up the door mechanism so that I no longer compete with the rocket launches for noise. Everything works smoothly, and Hector was very pleasant and efficient with explaining all of my new functions. The office staff was also very nice and did not push for upgrades. Most importantly, I think the cost was very fair. Another problem off the list...
Great service. Fast and efficient.
The tech Derek called ahead to let us know he was on his way. He was timely and professional, and did a great job on the install. Highly recommend.
I didnt think youd be able to replace Mack, who serviced my garage doors for me for several years. It turns out, Derek is every bit as professional, honest and personable as Mack was, so thank you for hiring such great techs! Derek, thanks again, you made my day.
I was able to get an appt in a reasonable amount of time. Technician called that day with an arrival time and everything was very efficient. Good service at a reasonable price. Hector was my technician. 😀
Excellent customer service.
I thought I would need new cables and maybe new springs. DEREK showed up and inspected everything. He put the cable back on the wheel,tightened all the hinges and sprayed with lubricant. Door now works fine.Said I could hold off on the springs for several years.
Received call with time of arrival and Derick arrived as scheduled. He explained the garage door problems and what he could do to help. Very pleased with the service on the aged garage door.
I commend Overhead Door Company for their timely work - and most of all the outstanding employee that has serviced us twice now - His name is Hector. He is one of the most professional people we have met here in Florida. I believe he is worth his weight in gold and your company should pay him well to keep him on their staff. There arent enough people like him in the workforce. Thank you for being there when we need you.
Overhead Door Co. is an absolute asset for Daytona Beach. Technician Hector is nothing but professional at his job. Had a part break stopping the door opening. When I called, he was there the next day. This town is noted for people not showing up on time or even showing up at all! He gave me a call in the AM with a time that he would be there that afternoon. He arrived on the exact minute promised. Hector is also very knowledgeable on the operating system. He did not try to sell me a new unit or any unnecessary parts. Labor price & service call was very fair. I had this company install a door system in my first house in 1976. I had a larger house in the 1980s & I used them then also for repair. Thats why they have been around forever!! 10 stars out of 5 !!
Hector arrived same day. Professional, courteous, and got the job done. Very pleased!
Our Service Technician - Derrick was prompt, professional yet very personable. He provided Excellent customer service! He made a stressful situation so much easier to manage. I would highly recommend Overhead Door Company!
Great service. Show up on time and go the extra mile on the quality and customer service. Would recommend them without hesitation.
The worker was very nice, fast and informative. I recommend this company.
Extremely pleased with Hectors work and his punctuality. Your company was recommended to me by my neighbor, and I am so pleased he gave me the recommendation. Thank you. Good work.
Derek was the installer of our new garage door opener. He was very professional, knowledgeable and friendly. He completed the job and took extra care and time to make sure our garage door worked flawlessly. He explained all the new components to our opener. I would highly recommend him and his company for any garage door needs.
Professional and courteous each and every time Ive had to call them. They show and explain what happened and how its going to be fixed. My garage door was initially installed by them 24 years ago and Ill never use another garage door company!
Called yesterday with a request for a Service Technician to get my garage door back on track. The cable had popped off the drum and the door was crooked and inoperable. Could not close all the way down. Of course, we were heading out for a trip and needed the service asap. Derek arrived at the expected time and was done in a snap. The door is back in operation and we are off on vacation secure in knowing our Garage Door is again working properly. Nice guy, polite and appropriately dressed, and provided good service. Very happy customer. I will recommend to my neighbors in Grand Haven. Thanks for working with me!!
I called precision door last week and they wanted to sell me a brand new door and everything for $2,000 they were the original installers of the door I had we decided not to buy it and called another company, derek from overhead came finish the work within three and a half hours gave us a new garage door unit did not have to replace the door or the rollers and save myself $1,200 thanks precision 😎They were fast professional and friendly and very efficient at what they do.
Pretty good in and out in an hour . Friendly people at warehouse.
Always great service. New springs and door tune up and works better than ever. reasonable prices.
Hector was very polite, friendly and repaired my Garage Doors opener quickly. Price was good. Well definitely use them again if we need to.Very professional and personable technician Hector is nice man. Would not hesitate to recommend this company and Hector to all my friends and family .Thank you for your prompt service.Good company to do business with wouldnt hesitate call them in the future, on a new install or repair, thanks Hector for your great work .Overhead Door of Daytona did a fantastic job with my new garage door opener. Highly recommend them for all your garage door needs.
I called on Dec. 23 and they answered and scheduled me for Dec. 26. The technician arrived early and was quite friendly and obviously knew what the problem was. He replaced the springs quickly and easily and lubricated all parts. Hector is a great reflection on this company.
The technician arrived on time and was knowledgable, exceptionally polite and courteous.
Great job, Installer was on time (early, actually), and very personable.
Even though we had just had a hurricane move through our area Overhead Door came out 2 days after the storm and repaired my garage door. Derrick was not only on time and explained what needed to be done it was repaired in very little time. He was polite and professional and I highly recommend him and this company.
Derek and his assistant were on time and quickly changed the spring on one of our garage doors. They were pleasant and professional. I recommend Overhead Door for any problems you might have with overhead doors.
Dont waste any more time searching for another company. Just call Overhead Door Company and let them do the rest. They are top notch. Derek was friendly, knowledgeable and fast. He was also very accommodating to my time schedule. He came out and in a matter of minutes diagnosed and fixed my problems. And if youre like me, skeptical of being sold things or services you dont need, you need fear not. These guys are legit. Derek fixed to perfection what was wrong with garage door. Cant say enough good stuff about my experience. Call them now!
Called at 9am that our garage spring had broken. Spring and old cables were replaced by noon. Hector was personable and knowledgeable. Very pleased.
Hector did a fine job in a short time frame. He is friendly, knowledgeable and a very nice man. Thank you Overhead for the quick service
I just wanted to pass on to your company and to any prospective customers of me having exemplary service from Overhead Door of Daytona Beach. Starting with Claudia in the office setting up a very convenient and timely appointment to Derek, who called ahead with a time frame and then calling again with precise time he would arrive. Once here, he was very polite and finished the job efficiently. It was nice that ownership followed up to with wanting to know how my experience went. Thank you!
Hector was very polite, friendly and repaired our spring quickly. We have an overhead storage platform that made the repair more difficult but he did it! Price was good. Well definitely use them again if we need to.
The service from Overhead Door Company was excellent! The spring broke on my garage door and I called them at 10:30 in the morning. They came out the next morning at 9:40 AM. The serviceman explained everything and answered all of my questions. He was very professional and courteous and the work was done very quickly. I have used their services before and would recommend them. They will advise you and do not push you on anything. I think the cost of repair is reasonable.
Worker was friendly, efficient and very helpful. Reasonable price and quick service. I am very pleased with the work.
Serviceman came at scheduled time. Examined garage door opener, chain, springs, cables, etc. The springs turned out OK and it was a warn sprocket at the top of the garage door opener that was bent and causing some problems. He was able to replace the worn part and restore the door to good operation. He also lubricated the springs, rail, rollers, pins, hinges,etc. I highly recommend them for any garage door needs that you may have.
They were really quick to send out a technician. The technician (Derick) was quick and professional and did not try to sell me anything that I did not need to fix my garage door. Highly recommended
The team from Overhead Door were personable, professional, and efficient. The accurately identified my issue and corrected it in a timely fashion. I would definitely use them again.
Hector showed up and was very professional. He was very thorough and let me know that I had nothing to worry about. The cost was VERY reasonable and he made me feel at ease. I would highly recommend Overhead Door Company to anyone needing service!! Thanks again for everything !!!
Derek was considerate to call ahead to verify service call appt time. He we very professional, explained my options and finished the job in a timely manner. I will definitely request him in the future. Thanks for a excellent job!Paula H.
Thank you!! I totally recommend!! From the phone call in the receptionist was so very helpful and very friendly!! To schedule was quick and as she said the morning of appointment for the repair the tech would call. Hector called to let me know estimated time he would be here and then called again to let me know he was on the way!! He was very very friendly and fixed our door and now it sounds like New! ! Thank you overhead Door!!
Great serviceTimely. Knowledgeable. Courteous. Impressed.
The Tech arrived early and immediately went to work. He was here to replace an opener, but he took the time to inspect and advise me of any concerns I should have and an approximate cost. I guess I was most impressed by his work ethic and use of time. Thank You!
They came in a timely manor. Hector was very friendly and knowledgeable, fast and I thought the price was very reasonable. Couldnt ask for anything more.
Derek was a very nice Technician, got the job done quickly and professionally. Spring broke and they came and fixed next day. We are pleased with the company and their work, and will recommend and use in the future.
Excellent company. Came out and quickly diagnosed a quirky problem. Returned in a couple of days with the required parts and had both doors operations smoothly in an hour or so.
Fast and Professional- arrived on time, job was completed in about 40 minutes which included a new double spring and installation of a keypad. My questions were answered with a lot of knowledge and a show of respect. Derek and his colleague are amazing! thank you!