user
Cash America Pawn
201 S Nova Rd, Daytona Beach, FL 32114, United States
Appearance
Cash America Pawn
Comments
Yo
Review β„–1

I love this place omg the staff here is so nice, very attentive and very clean store! Lots to choose from a great variety of everything you need! I am a huge jewelry person! They have Estate jewelry, Beautiful wedding rings, 14kt with lots of weight and really affordable. TVs, bicycles, games you name it...Bam!!! But I really want to thank Ruthy for her patience and kindness and just being such a pleasant person, she really made my day! Thank you πŸ’–

Da
Review β„–2

Awesome store. Awesome staff. On point with their value

Ca
Review β„–3

I would give this specific store no stars if I could. Its not the place, but rather the rude, unprofessional people they have working in this specific location. I have been dealing with Cash America Pawn for the past 10 years in 4 different states I have lived in. I have always had a great experience, Never defaulted on a loan. I bring my laptop in to pawn and the lady tries to get me to sell it because she personally wanted it. She then had a very rude attitude toward me over my Gmail account on the laptop. I told her I had just picked it up a few weeks earlier and it was on there. She said the policy changed. I asked if it had changed in the past 30 days, reply was No. Then why now? I went on and deleted the account anyway. She was still being very rude and I ask for my property back because due to her attitude I did not feel comfortable being in there. She refused. I had to go across the counter just to retrieve my own property. She then proceeded to curse at me as I walked out the door. Needless to say I went to another pawn shop and received exceptional service. While in Daytona I will never go here again. They are beyond rude, make up policies depending on the customer and extremely immature, unprofessional staff. Save your time and go elsewhere. This was the most trashy, ghetto store I have ever seen!!!

Ja
Review β„–4

Always super polite and helpful been going there since I was in highschool

Da
Review β„–5

Really enjoyed my experience here. As soon as I walked in Shawn greeted me and offered assistance. The place is clean/well kept and everyone is very friendly. Highly recommend!

Al
Review β„–6

Best pawn shop in town! Always takes Care of me

Tr
Review β„–7

Staff was incredibly helpful very polite and working as quickly as possible. Very pleasant and helpful. Highly recommended.

Ju
Review β„–8

Was very nice helping me get rid of my old DVDs! : )

Pa
Review β„–9

Ruthie is AWESOME. Chad is Hilarious. These 2 make the place fun. But the prices are a little high. Cant get much wiggle room. But other than that we always start there when we want to go pawn shopping.

Lo
Review β„–10

First my beautiful mother went to look at a ring and she told him the size of ring she wears he then began to tell her that most women are a size 7 as he repeated to say that she had a big finger and she was a full figured women and he needs to know that my mother is a skinny queen

Za
Review β„–11

I don’t write reviews but I felt the need to. The lady who works there (wearing a marine jacket) asked me to put my mask back on after walking past one of the employees who had his down and didn’t correct him. I slipped it down for a second to google something on my phone and let my glasses unfog (also no one was within 6 ft of me). I was wrong but correct your employees before you talk to customer rudely. Also I was about to buy something but her attitude made me walk out immediately.

Jh
Review β„–12

They ok.Somethings u can get cheaper in the store . Walked around 10 minutes no staff acknowledged. i don’t like to support people who can’t train their employees to be welcoming! She asked the white man did he need something.

BJ
Review β„–13

Great place you can find great stuff at a great price

Wi
Review β„–14

I use to enjoy stopping by here on my Saturday outings. However was there the other dayI slipped my masked down for a moment to speak with a friend I was there with. One of the employees came over to ask me to put my mask back on. Which was fine but when she walked away she went right over to two other guys standing by the cash register. Who wasn’t wearing a mask at all. Stood there joking and carrying a conversation with them and said nothing to them about a mask at all. We left feeling singled out and neither of us will be returning.

Ca
Review β„–15

The staff was great and helpful, answered my questions and professional. This is not a paid rating, they earned it. Every time I have visited looking for items I have always been treated like an appreciated customer.

Pe
Review β„–16

I visited various times. During this time my credit cards were dupilcated and used for thousands of dollars. Employee Abby informed me that manager rick’s wife has a credit card duplication business in the back room.

St
Review β„–17

First i went to the Cash America on Ridgewood north of Mason and the young lady acted like i was bothering her with my pawn. Pulled out her phone walked to her manager and spoke to him for possibly thirty seconds came back and said they would offer me 25% of what i asked for. The item was brand new with all the documents not a scratch. Retail at Amazon for $179.00 everywhere else was well over $250. So wvhen she offered me $25 and said thats it take it or leave it i left and went to th he cash America on nova just south oh ISB and not only was i greeted with a smile Terry took thee time to actually check out the product and gave me what i was asking for. If you are going to use Cash America dont waste your time going to the one on US1 rude, dont care, disrespectful and overall rating is 0 stars. Go see Terry at the nova location shes the best courteous and polite in the store is very clean and well organized.

An
Review β„–18

Awesome place with great products. Awesome customer service as well helped me find what I needed and even gave some useful info as well. Definitely going back soon.

Ke
Review β„–19

Excellent staff, nice and friendly. Great prices. Great inventory. Got my Generator early for hurricane season. They have really great selection of power equipment and offer warranties. And if you write a review and rate the store here on Google they will give you a free Blue-Ray or DVD

Ad
Review β„–20

I’ve been an ongoing customer of Cash America both locations in Daytona and Holly Hill Florida. Great customer service

Ga
Review β„–21

The worst pawn shop in Daytona. Especially one of the employees Terry the spanish mouth woman. In my thinking, the employee knows what buying from customers. Go to LaBoscos pawn shop and you wont be disappointed.

Wi
Review β„–22

Very friendly service and great staff!

sa
Review β„–23

Awesome people over here !

Ni
Review β„–24

Helpful well mannered positive attitude! Thank you Chad Highly appreciated your help today! Keep up the good work πŸ’Œ

Yo
Review β„–25

Very friendly staff give you the most for your trade I differently recommend them

Mi
Review β„–26

I had a Wonderful experience, merchandise was dropped drawer, got a great deal. Put on layaway and saved for me.Great selection of products. Great prices. Great atmosphere. This is the Cash America in Daytona Beach 201 South Nova Rd. in Daytona Beach. I especially enjoy experience with Esther is Assistant manager.I would suggest anyone to go there looking for a great deal.

Br
Review β„–27

Because of Tony, my experience here has been phenomenal. Definitely coming back whenever I need anything else and will be recommending this location to my friends and family. I was warmly welcomed and assisted coming in. The place was organized and prices were great! Tony truly considered my best interest and treated me as a valued guest. Thank you so much Tony. Money well spent!

Ja
Review β„–28

I absolutely love this place every time i come in they are so helpful and sweet!!! I highly recommend going there to do business. You will not be disappointed I promise. Chasity is ny absolute favorite!!! Chad is very sweet also always there to help!!!

Je
Review β„–29

This pawn shop is awesome! They work with you on pricing with pawning and buying items! Amazing workers they all are very friendly and have great customer service! Coming back here every time! Great place!

Ty
Review β„–30

Went in for the first time this afternoon I felt the staff were extremely pleasant not a lot of inventory on the floor but everything was organized and displayed neatly. I had no problem getting an associate to help me and even though he didnt deal with firearms he immediately grabbed another associate (Esther) who helped me with my transaction and was very pleasant throughout the whole process. The negative reviews most have been on a bad day because my interaction with 3 or 4 of the people working here was very pleasant and Id be more then happy to buy from them again.

Le
Review β„–31

This place had the best customer service that I’ve ever received. When I visited this store the employees were very polite. I was help by the gentleman named Tony. He seemed to genuinely care about my needs and did everything to assist me in making my purchase. His customer services skill are admirable and he’s most definitely an asset to their team. I would definitely recommend anyone looking to buy or sell anything to this store because I’m positive that they’ll be taken good care of!

La
Review β„–32

Such a wonderful staff and clean atmosphere. I went in there to purchase some items and everything was very easy to find and prices are great. I will definitely be coming back.

Ja
Review β„–33

Great prices awesome products. Good quality assurance and work with you on stuff. Best pawn shop I highly recommend.

Ma
Review β„–34

Customer service and managerial skills makes you or breaks you. This store has both. Very knowledgeable of their items. Answered questions in a professional manner. Will continue purchasing their merchandise and will definitely recommend to friends and family. Great Team. Thumbs up to you!

Fr
Review β„–35

Went to Cash America today, located on Nova & International, service provided at this particular establishment goes above and beyond. Exceeded the normal pawn shop visit and experience. Nice, friendly and the staff has extremely vast product knowledge and superior customer service no matter the reason for your visit. Terry & Toni & Torrance were wonderful in providing the services I needed. Highly recommend and encourage a visit to this shop even during just a shopping day :) Thank u Cash America!

Sa
Review β„–36

Our car broke down and we needed money to fix it. Chad was more than willing to help us out. He was very friendly and super knowledgeable about everything. We will only be doing business here from now on! Thank you Chad!

ch
Review β„–37

Had a great experience with this pawn shop! I love that they are open 7 days a week and are open later than most pawn shops. Very quick, efficient, & friendly service. Will definitely be using this pawn shop for every future pawn!

sh
Review β„–38

Clean professional employees. Great customer service. Tony was not only super helpful, it felt like he genuinely enjoyed helping me with my selections. Thank you so much Tony. Your help and kindness was very much appreciated.

yv
Review β„–39

The staff is very friendly and extremely helpful! They care about their customers!

Ja
Review β„–40

This lace has no customer loyalty. Pawned here around the time of the hurricane around 400$ in Pawn. So Im picking my items up one slip at a time and then I was going to be late on 2 slips. I called to let them know and ask what would be best way to handle the situation since Ive always picked my pawns up on time and thought they were a stand up place. The guy told me they would hold the 2 Pawns the 5 days until I could come in and pick up however they sold my stuff. Mostly I think because the items that were sold were wanted by employees and they saw an opportunity to get them for a very discounted price. No ethics, poor customer service, they lie and hustle rather than doing legitimate business with people. I was a pawnbroker for 5 years and I would never have treated any of my customers the way they do on a daily basis. I once saw an employee laughing at a women because she had to pay an extra month of interest when she was 4 days late and she was also told something different over the phone. They lied to her to get an extra month of interest for 4 days and they lied to me to get over 400 dollars of mercy. For 60 bucks.. The worst people are the ones who take advantage of people who are already having a hard time.. Forget this place, find some place that knows the value of its customers.

Ro
Review β„–41

They have GREAT customer service. β€œTONY” was very helpful. Every time I walk in he makes me laugh. TONY was one of the best employees at Cash America I’ve ever met.

An
Review β„–42

Chastity, the young lady who took care of me was wonderful, we should have more young people like her working with elderly people like me .

Je
Review β„–43

Tony and Chad gave me the best service Ive experienced. Left happy with the honest and genuine service.

Je
Review β„–44

Excellent Staff and Very Reasonable Prices. Thank you for such a great experience.

La
Review β„–45

Great service, friendly staff!

Ga
Review β„–46

It was an amazing experience. Amazing prices and friendly staff.Chad was great!

Li
Review β„–47

My husband and I had a really good experience. We were greeted and taken care of immediately. We look forward to our next visit.

Le
Review β„–48

Great service and pricing on selling devices

Ka
Review β„–49

Great business and friendly employees!

Su
Review β„–50

Great tools computers and lots jewelry. Great price . Very helpful

We
Review β„–51

Always friendly staff. Been coming to this location for several years. I wont go to anyother pawn shop.

Ke
Review β„–52

I always try to look at new pawn shops when Im visiting in town. First Impressions were good on the inside, the merchandise was well-ordered and the shelves were clean. They had multiple signs posted about getting a free DVD if you put A+ Google review in. I was taking pictures of places anyway, so I took a bunch of pictures of this Cash America and I found one item I might be interested in. The associate didnt seem much interested in helping me with it but I got a cord to test it. It was a powered speaker and when I turned it up at all he came over and told me not to because it was disturbing his conversation with a customer. Thats understandable, but I might have bought it otherwise. I gave him his card back and I asked him about the free DVD, and he said we dont have internet here so you have to go on the Cash America website and sign up for it. Fine I thought, but actually did decide to go in the Cash America site and there was no place Id said anything about signing up for a free DVD. There werent many DVDs there anyway, and I thought it was inappropriate for them to mix unrated DVDs in was a DVD been where kids could go through it. I cant speak to the other associates but my associate was less than helpful and bordering on not being courteous. Oh, and parking was atrocious, and there was weeds growing up around the outside. I should add that Ive given many Cash America has high ratings in the past and this rating should not reflect on any other store.

St
Review β„–53

Easiest transaction ever. Came in for a PS4 was out with it in 10 mins. Esther helped me out so ask for her if shes available. I will definitely return to this place for good deals on things I plan to get in the future that I dont need new.

Ch
Review β„–54

I have a great experience when I am there and Tony is working! He helps with everything I need whether it’s bringing a television out to my car or helping me find something I need. I only go to this Cash America because of his services! Thank you Cash America I love it here!!!!!!

Ke
Review β„–55

Great service I came in to buy a PS4 that Tony had listed on offer up! It worked perfect and the service was excellent and I even shopped around found other interesting things they had to offer. Tony is the best!

Ma
Review β„–56

This store was very clean and everything was organized. I got great service from every employee I encountered! Special the to Tony & Esther they were very helpful and pleasant.

Sa
Review β„–57

Torrance is one of the best workers he always makes my experience worthwhile every time I come. He is always so helpful, making sure I’m always taken care of and so professional! I only come to get serviced from him.

DB
Review β„–58

By far they worst pawn shop in town. Dont let these ratings fool you... they paid someone to give them those ratings. Every single person I have ever dealt with in this store is rude, and inconsiderate. They feel its ok to embarrass customers with the items they pawn. They think their better than you!!! I definitely will never come here again, and would t reccomend them to anyone.

Vi
Review β„–59

So far this is a nice place to me. I just moved to Daytona from NC and my information is in their systems here so thats a plus. Also its clean and organized and the prices are are decent as well.

Wi
Review β„–60

Great service!

Ra
Review β„–61

Great experience! Great customer service and Tony was very helpful, attentive to all my needs and wants, and had a great personality! Thanks for all the help, I’ll definitely be back to shop and sell!!!☺️

Ni
Review β„–62

Great place to shop or pawn. Friendly staff anf fair prices. Shop is clean and organized.

Ch
Review β„–63

Great store I never knew a pawn shop had so many wonderful things and the service was great I came to meet Tony from a post on offer up! I purchased that and more. Great place

pa
Review β„–64

Torrance was very helpful. He greeted me when I walked in the store. He had great customer service. He went above and beyond for me.

Co
Review β„–65

We love Cash America Pawn!! We have been coming here for years, both to pawn and make purchases. Not only are their employees awesome, but they are fair with their loans and have great prices on their merchandise! πŸ™‚

A
Review β„–66

Great customer service.One of the employees there - I believe his name was Tony did an amazing job helping me and my mom find what we needed.

Br
Review β„–67

They are very rude and very unprofessional in how they talk and deal with customers . I will never give them my business again . There store is empty which explains alot there RUDE

Cl
Review β„–68

Great store, friendly people, great prices.Always get me threw till payday. Wouldnt go anywhere else. Thanks Ron!

Vi
Review β„–69

Best place ever. Staff is super nice. Just such a great experience

Ai
Review β„–70

Great service. Amazing prices. Awesome selections. Great staff.

Ry
Review β„–71

Extremely rude . Poor service from John I think his name is .

Be
Review β„–72

Great service I love this place! Tony provided me awesome service and I recommend this place for those shopping as well as pawning they are extremely help and down to earth.

St
Review β„–73

Great staff! Theyre very friendly. Appropriately priced items.

Cl
Review β„–74

I had a very pleasant experience here shopping for an xbox 360 for my son. Esther and Ruth were both very helpful. Would visit again.

Wi
Review β„–75

My experience was great. I was in, looking at the different pieces of gold jewelry, bracelets. I was helped by a young man, I believe his name was β€˜Tony’. He was very helpful on pricing the different pieces I was looking at.

To
Review β„–76

Love this place - they are very reasonable! Torrance Canady provides the friendliest, most professional CUSTOMER SERVICE around. He makes the experience worth it.

Sy
Review β„–77

I love them all friendly professional they help you and give you the most amount you can get. Its in a good location thay are wonderful

J
Review β„–78

Great Experience Great Customer ServiceπŸ‘ŒπŸΌ Esther was Very πŸ‘ Nice helped me find what I was looking For will come back again.

Bu
Review β„–79

They were very nice and helped out a lot. Highly recommend this place!

St
Review β„–80

Sorry to say you cant trust the reviews here maybe youc trust mine... theyre giving away free DVDs for nice reviews, so.. πŸ€·πŸΏβ€β™€οΈ..Google might need to be aware

Da
Review β„–81

Torrance has great customer service he is extremely playful. It’s a must visit they have the best deals will definitely be heading back their for the rest of my apartment amenities !

Ja
Review β„–82

Everyone and everything is great! Thanks for the service! I especially like Tony, he’s very knowledgeable and kind.

No
Review β„–83

Nice staff...

Wo
Review β„–84

Bad service...i been coming to them for years great loyal customer...went and spent 1100 dollars for a necklace and medallion.. they didnt inform me about their little return plan ..long story short i wanted to return or exchange my item they told my to take my necklace and shove it. If they wouldve informed me about the plan then i wouldve did it just in case i wanted to return my item of course thats 1100 dollars ..They robbed me and threatened to call the police they are very unprofessional. Cash America you people are crooked crooks and shouldnt be allowed to run a pawn shop.

Gr
Review β„–85

Great place to shop. Best deals in townFrancisco was a pleasure to deal with I will recommend to everyone.

Cu
Review β„–86

Great Place To shop For Low Prices, Guy Named Torrance Helped Me The Whole Entire Way, Can Honestly Say He’s The Best Worker. Keep It Up ! :)

Ma
Review β„–87

Very great and friendly staff! They helped me and my son and were fast and and efficient !

Mi
Review β„–88

Wonderful customer service there overall...I was helped by a well mannered, young man named Antonio Mitchell. He’s one of the guys that made business easier

YE
Review β„–89

Awesome place! Torrance was the best and most helpful i have ever came across in ANY Pawn Shop. Thanks for all your help!!

Su
Review β„–90

This store is very friendly. Willing to help. Very fair prices.

Do
Review β„–91

Employees were nice and made sure that I found everything ok! Had a great selection and would definitely come back here!

No
Review β„–92

Worst pawnshop ever! Straight lied to me over the phone. They had me drive all the way from new smyrna beach and said they would give me half of what they said over the phone. Stay away believe me! Do just like that told me and go to value pawnshop.

Va
Review β„–93

I normally dont have to call CAP, but today I called at 4:40 to ask what time they closed and to get information on the loan that I have there so I can pick it up soon, and before answering ANY of my questions, I was kept on hold until they closed and they hung up on me. I was on hold for 20 damn minutes and they refused to talk to me about my loan. The lady didnt give her name or anything and even interrupted me. Once I get my item back I am definitely not messing around with a business who doesnt take their customers or money seriously. You have a job to do. To protect my items and answer my questions regarding my items. I am most definitely NOT happy about being casted off on hold so they can ignore me and go home on time. I get it. We all have jobs and want to go home on time, but you dont cast off a customer on hold for 20 minutes just so you can lock that door at 5 on the dot. This is a disgrace and I am very upset. These people should be ashamed for how they act and the employers shoukd be ashamed of the people they hire.

Ma
Review β„–94

I always enjoy coming in here getting the best deals I always get good service from Torrance he has fast and convenient service always ready to help.

je
Review β„–95

Great store very clean and organized! I was assisted by Tony he was great as well as all the other employees

co
Review β„–96

I received some of the best customer service from an helpful gentleman name Tony if you ever at the store ask for him he was more than helpful!!

Jo
Review β„–97

Came inside sand Spoke with Frankie the shop manger and he was very welcoming and professional and polite thanks you all for helping me with my needs

Di
Review β„–98

Tony Is Great Helped Me For Almost An Hour Wit Damn Near The Best Service I’ve Ever Recieved

Of
Review β„–99

Wonderful wonderful service! Especially from their employee Tony! Omg! I can’t believe it! It was amazing! I will be going back!

Ma
Review β„–100

Best jewelry in town. Polite & efficient customer service. The store is impeccable.

Information
35 Photos
100 Comments
4.4 Rating
  • Address:201 S Nova Rd, Daytona Beach, FL 32114, United States
  • Phone:+1 386-252-5566
Categories
  • Gold dealer
  • Pawn shop
  • Loan agency
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations