Sadly I cannot remember the name of the lady who helped me but she was fantastic! I bought my wife’s ring here almost 2 years ago and to this day I cannot say I have ever received customer service quite as good as I received here. I recommend this store to everyone who needs anything jewelry related. 5/5!!!
Reeds in the Volusia Mall really took care of me while purchasing an engagement ring. Tony & Courtney went above & beyond to help me find the perfect ring & I will certainly be recommending them to everyone from now on! Quality service without the sales pressure you experience at other jewelry retailers. Highly recommend!!
These ladies (and Don)...this store...I’m in love! I will literally go to them with anything I need in the future, and recommend them highly to any other friends/family. They are this good! I was so indecisive, and I took a good hour trying to decide on a diamond necklace. They were there helping me every step of the way. I walked out with a gorgeous necklace that I love and will treasure. Courtney, Don, and ladies... thank you
Good service. Good selection. Good prices. Thank you!
Very happy with our purchase and! Tony Day made us feel at ease and wasn’t pushy at all! I appreciate his honesty and humor! What a great guy!!!!We also spoke with Courtney while Tony was on vacation and she ordered us a ring so we could try it on in the store and promptly gave us a call to let us know that the ring was in! It’s hard to find valuable associates and you have a great team in Daytona Beach! Thank you for a wonderful experience!
Amazing place to shop. Courtney D was so helpful and fun to shop with. Hands down to would recommend anyone to shop with her.
I have to say i had the best experience recently, Tony Day a sales associate at the Volusia mall location, he was very helpful and welcoming, he let me shop and was helpful without being pushy like most jewelry stores sales associate, he made me feel super comfortable made me feel like I’m family, I’m incredibly happy with there attentive costumer service and with my purchase.Highly recommend to go see Tony Day if you need help finding a high quality piece of Jewelry at a great price while treated like family.
Excellent service, Brittany was especially helpful as I purchased a new necklace. Overall a Great shopping experience.
I love Reeds I get all of my Pieces from their, the customer service is always great and Brittany always look out and hook me and my family up thank you guys so much trust I’ll be back soon 😘😘😘😘😘😘😘
Courtney and Brittany were both awesome to work with. They genuinely wanted to help me and were very kind and knowledgeable. No hard sales, just offering suggestions and direction. I would highly recommend this store and especially Courtney and Brittany!
TONY, VICKI, BRITTANY were absolutely AMAZING. Best customer service I’ve ever experienced. I’m a 27 year old male and they treated me like gold while buying a ring for my future wife. Absolutely AMAZING!
I worked one on one with Brittany in july to pick out the perfect ring! Brittany made this experience SO unbelievably personable. From every where I had been shopping it was night and day. She walked me through various options from the bottom to the top! She was extraordinarily knowledgable and thorough when she spoke of each ring the descriptions she gave helped inform me to not only get the best looking ring possible but one I could also afford. Im eternally grateful for making that VERY important experience very memorable and smooth. THANK YOU SO MUCH BRITTANY!!
I went to Reeds to exchange something, when walking in I was greeted by both Brittany and her fellow associate. Brittany is the one who helped me pick out the most beautiful piece to wear on my arm, she made me feel welcomed and right at home from the start. Brittany made this exchange worth the drive and was also very knowledgeable with her products. I will be returned in the future, thank you again!
After a very long and very good relationship with Reeds times have sure changed. I have purchased many items and it has been 95% smooth and good with only a couple issues. The issues were solved quickly and we were made to feel like a valued customer. Times have certainly changed. After the last couple days it appears that a long time customer really does not matter! I had over $2,500 picked out. I made one purchase online and that purchase was CANCELLED??? The only reason I can get is that they believe my identity may be compromised. If they thought my account was compromised you would think they would call a long time customer and give a heads up … nope not Reeds. I called them when I didnt receive shipping info on the piece. I am now waiting for a manager to call me back, lets hope that happens but I wont hold my breath. I guess its time for me and my family to find another jeweler …
I went into Reeds jewelers to have my settings checked on all my jewelry. Now living full time in Florida being from New York I needed to fine a trusting company I felt comfortable with. I met Tony Day. He was very personal and professional. I will continue going there because of him and the companies reputation. Thank you Tony. By the way I love my new earrings 🥰
Update: still waiting on the manager to know if well be able to receive a $100 gift card.Not trustworthy. We didnt appreciate being deceived while purchasing our wedding bands. Our sales man assured us that if we took the grooms ring that was in stock, even though it wasnt the right size, he would order the right size and call us when it arrived in a couple of weeks to exchange the rings. It made sense in case delivery was delayed we would have a ring for the ceremony. I called twice in the following weeks to follow up on the order ETA and both times was told no ring had been ordered and to bring in the ring we had for resizing which would take longer than we had for our wedding and that I did want to have done in the first place. We opted to go in and return it and lost our $100 discount on the purchase which included the brides band. My advice is do what I should have done; once you know the ring and size, go online and purchase it there, you can add discount codes and have 2 day delivery. Makes me wonder if the lifetime warranty is just as deceiving.
Brian at the Columbia, SC location always goes above and beyond anytime we stop by. We actually had my wedding set custom made from Jacksonville, FL. Every time we walk in the store he greets us personally, inspects my bands and has them cleaned. I’m always in awe of the beautiful craftsmanship and time it took. They made my dreams a reality. Thanks Brian! You’ve got a customer for life!
My fiancé and I had a great experience with Reeds. Tony Day helped us carefully and patiently while we looked for wedding bands that were beautiful and still fit our budget. Tony respected our budget and didnt try to upsell us past what we wanted to spend, which I greatly appreciated. In fact, he did everything he could to apply coupons to give us discounts. He also explained that Reeds has a lifetime service plan that doesnt require regular check-ins, which we took advantage of immediately. Overall, we were both VERY happy with the Reeds brand and with Tony Day and his assistant Julian. Excellent rings, excellent deals, excellent service.
I brought in several rings to the Volusia Mall location in Daytona Beach. I spoke with Courtney. She was phenomenal. Very friendly and knowledgeable. She gave me all the information I needed regarding the rings in terms of metal and stone quality. I will come back to this location for any of my future jewelry needs. First class service and a great personality. I will recommend family, friends or anyone seeking a true professional to ask for Courtney.
After the passing of my grandma (my favorite person in the world) I was very skeptical to take the jewelry she left me to anyone. I frequent the mall and always loved the quality of jewelry Reeds sells. Courtney was my initial salesperson. She was amazing and understood the importance of preserving my items. She was so nice and sweet and was a burst of sunshine for me and my sister. During the time my jewelry was not in my possession Shirley kept me very well informed and was very pleasant I might add. When I went to pick up my pieces Robert and Tony were absolutely amazing and when they presented my jewelry to me they were amazing and so perfect I wanted to cry. I will keep coming back and recommend anyone to them! Thank you so much
I want to acknowledge Brittany Ellis exceptional customer service towards me today. She was professional, friendly and treated me like family. I appreciated how she assisted me and how thorough she was. Be sure to ask for Brittany when shopping at Reeds Jewelers!
I highly recommend this location Tony Day had a outstanding customer service. He made us feel very comfortable as well as gave us great advice on jewelry. Brittney was amazing as well great vibe she not only had great customer service she was very resourceful for our vacation here. Most definitely will visit again.
LOVE my Reed’s family!!!! Always so kind and efficient!Brittany is amazing!! Thank you for helping make my vision come to life! My daughter will love it!!!Reed is the way to go for all your jewelry needs!!!!!🙌🙌🙌
Brittany Ellis made my Mothers Day shopping experience one of the best yet! Despite current events, Brittany was cheerful and helpful throughout my shopping experience. She patiently showed me every product I was interested in, and helped guide me to make a final decision on my purchase. My husband and I have been loyal customers for all our jewelry needs since we bought our wedding set, and well keep coming back because of the family feel of this store. Thanks Reeds and Brittany!
I had a fantastic experience purchasing my wedding for my now fiancé. I was very pleased with the entire process, and the friendly atmosphere. Further more my fiancé could not be happier with the ring. She absolutely loves it! Only issue is we have to get it resized, but that was on me for not knowing the size. Either way fantastic customer service and great prices! 10 out of 10 for me!
I prefer miss Brittany Elis she is very kind and she helped me to choose the watch i wanted for my first time i got a very good watch for a very good price she’s amazing person with a great personality i was helped the how i wanted to be helped with my payments and walked out with the same watch i was in need of buying around valentine’s day with a special price deals thanks to Miss Brittany Elis!
Great customer service! Tony was so helpful. They had exactly what we needed. It was super easy and we are happy to be part of the Reeds family.
Vicki Brown is amazing!!! Very professional, knowledgeable, super nice!!! She helped my fiancé and I pick out a beautiful engagement ring and we went back to get our wedding bands ordered today. Highly recommend!!!
I came into the store today and Brittany Ellis helped me out . She was very helpful with a great attitude,personality, and very caring to her customers!I recommend when you go into the store ask for her help.I also had very fast service I was in and out of the store with a chain and bracelet.Will be coming back soon thanks very much!
My fiancé and I went to the Volusia Mall yesterday on black Friday to look for wedding bands. We were pleasantly surprised with Reeds. Tony was very knowledgable and made a potentially stressful experience so easy! He helped us find wedding bands that we loved and that were within our budget. He didnt once push us to buy more expensive rings. Julian also helped us with the paying process.. overall very friendly and reliable customer service!
Tony Day made me feel like family the moment I walked in. He was not only knowledgeable but incredibly patient. Tony far exceeded any prior experience that I have had at other stores. This is my new store, and he is my new jewelry guy . Thanks for the wonderful experience.
Brittany Ellis was super helpful. Went above and beyond. I am definitely a Reeds satisfied customer
Very disappointed in our customer service experience. I initially went in on Black Friday to look a diamond studs. I did like a smaller pair that were $250ish dollars, but I knew that I truly wanted bigger studs with more carat weight to them. I took my husband back after Black Friday to look at different styles and compare and found a pair I did like. They were a mid-range price, larger cluster. Lovely, but not in our current budget because we are newlyweds who just bought a house, car, and some furniture for the new house. We did not want to open a line of credit, but might have been open to layaway or coming back in a few months and buying them outright...except that the salesperson who helped us made my husband feel like garbage for not buying me diamonds for Christmas. She kept trying to persuade us to either open a line of credit or participate in their upgrade program and buy the smaller ones that, while nice, I did not want. Additionally, I kept saying that the purchase was for me and I intended to buy them for myself as my first luxurious jewelry purchase as a young adult. The sales person turned to my husband and asked him very rudely, well, what are you gonna do for her for Christmas, then?! Like my husband was somehow inadequate for not buying me diamond earrings that I want to purchase for myself anyway. The whole experience put me off of the store permanently. While they were pretty earrings of a nice quality, I will take my business elsewhere.
What a pleasure it was to shop at a store where you are treated with kindness and respect. We went to look for a watch for my husband and the manager Robert greeted us. He was professional,witty, and most of all caring about making sure we made was the right choice. He answered all of our questions and made helpful suggestions. Even though they did not carry the brand i was originally set on, we found something else that we liked as well and felt good about our purchase. It was our first purchase there, and it wont be our last. Thanks Robert !!!!!!!!!!!!!!!!
If you’re looking for a ring or even need your finger sized or your ring bigger or smaller size, i highly recommend Tony Day! He was awesome and so polite! He definitely made my dayyyyy. THANKS AGAIN TONY!!!!!!!!
Brittany was amazing made everything easy and painless, the store has a great selection and very fairly priced.
Reed Jewelers in Volusia was so helpful in fitting my watches. The staff, specifically Robert, was very personable and helped me with any and all my needs. The fitting was quick, efficient, and an overall pleasant experience. The staff was kind and attentive to all my needs, helping out in whatever way they could. Will be sure to come back again and again!
Let me tell you about Robert and Courtney. These two humans went above and beyond for me and my fiancée. They not only handcrafted a ring from my imagination, but they went above and beyond to make sure I was comfortable and happy with the entire process. Not once did they try to change my mind or steer me in a direction better for them. They let me Create what I wanted. They weren’t in the sale for the profit and you could tell given that they not once pushed me above budget like every other jeweler tried to do. They text me updates and answered my texts when I was nervously awaiting my ring. The simple “trust me, we’ll get it done” they gave me was one I actually trusted and they fulfilled their promises. I would recommended Courtney and Robert over and over again.
Had a great experience picking out our engagement and wedding rings. Tony Day helped us problem solve so we could get the exact look we wanted. We couldn’t be happier with the service and price. Thank you so much for helping us make our special day great!
Tony Day was AWESOME ! Very professional and down to earth took his time showing us different options and worked with us to get the ring I wanted . Thank You Tony you are the best.
Brittany was the absolute best so helpful sold me a chain and necklace and I love it 1000% recommended stopping by and getting some jewelry
This is the best jewelry store! We have been to others and the knowledge and kindness were no where near the treatment we receive here! Robert and Tony are amazing! We will never shop at any other jewelry store again!
This is the best jewlery store bar none. They will meet or beat any deal and back their merchandise with an iron clad warrenty
Shout out to Ms Brittany Ellis for taking care of my momma & helping her pick out her promise ring. She’s a very pleasant woman who cares about her customers fosho!
I stopped in today to purchase an engagement ring for my girl and Robert Merritt the store manager was incredibly helpful. On top of being very patient with me as I was not 100% sure what ring I wanted, he was also very knowledgeable and showed me what seemed like every option available to fit my needs. I will definitely return here before shopping anywhere else in the future. Thanks Robert!
We were from out of town and my battery had just been changed in my watch. The person did not place the back of the watch on properly and it fell off. It needed a press to be put back on so I went looking for a jewelry store to do it properly. I saw Reeds in the mall and stopped in. Robert Merritt said hello and asked if he could help me. He fixed my watch and asked if he could please clean our jewelry for free. He cleaned my necklace and my wife’s rings all for free!!! I was expecting a charge of 10-25 dollars. He was extremely nice, professional and an absolute enjoyment to speak with. That is the kind of service and attitude that ALL people working in a service industry should have. It was a delight going into the store and we will drop by next time we are there just to say hello and will probably buy some jewelry there!!
Brittany Ellis took wonderful care of what I needed done and she the sweetest and caring person love love her. Reeds is such a professional and has such excellent customer service.
I visited the Daytona store hoping to find a birthday gift for my teenage daughter. Talked to Brittany Ellis in the store and she is very knowledgeable, professional and friendly. She was able to show me several pieces, and I found two I absolutely love! I can’t recommend this location enough. The entire staff was awesome! I’ll be back tomorrow to make another purchase. I highly recommend Brittany as your sales person if you stop by this location.
My fiancé and I came in today to purchase a wedding band! And Don was such a great help!Don you and your team are like family. Thanks for being there for us with your amazing service and outstanding customer experience.Eric N’ Cassidy Trombley
Reeds has the deals! As soon as I walked in I was greeted by Robert, Courtney, Shirley. They all have great attitudes and personalities and lead me to the perfect ring for my angel. I’m very happy with my experience with the company and I can’t wait to come back again and complete the collection I have started to buy. I suggest everyone to come to Reeds. Ask for Robert, he’s a good looking guy. Thanks reeds.
Came in today in search of a anniversary band for my wife, and to get her engagement/wedding rings cleaned. Was greeted by Robert, who showed me multiple styles and diamond settings. Robert was very friendly and knowledgeable. It wasnt just all about the sale. We talked about family, my wife and our 4 month old son. We figured out the pricing and the best financing option, all with ease. I left with the best anniversary band I could find, and it was exactly what I had hoped for! Robert even asked me to call him after I give it to my wife, and let him know what her reaction was. I had a great experience thanks to Robert, and the store in general was very welcoming. Thank you Robert and REEDS jewlers for helping me find the perfect anniversary band for our 1 year anniversary!
I came in without any knowledge of any jewelry or what suits my style. I just decided I wanted a chain and the wonderful Miss Brittany helped me find the perfect chain! She let me try on a variety of chains and offered me some insight on what chains look best for daily wear and which statements are made by certain pieces. She provided me excellent service and an even better chain! Thanks a bunch y’all
Robert at Reeds absolutely amazing. I came in for a minor shaping issue with a ring and he immediately took care of it. When he was done the ring looked brand new. I love coming into this store. They are amazing and always VERY kind and helpful. Never pushy and that is very important to me.
Don was Very helpful in picking out the perfect gift. Fast, friendly and knowledgeable.
This was an amazing experience! I needed to get an engagement ring for my then girlfriend and Brittany went above and beyond! I only had 1 day to find it, but it and size it and she made it happen. She spent almost 2hrs walking me through all the steps I needed to and then called in a request to accommodate my time schedule. I can’t recommend this store and her customer service enough! On top of that she hand wrote me a card after I proposed and that furthered the wonderful experience I had! We will definitely be back to buy our bands and Brittany is the reason why. Thank you a million times over!Shay
Don was great. It was a very good shopping experience. Definitely will shop there again.
Courtney was so amazing. I can’t thank her enough for all of her help and work on my new wedding ring set. 10 years and renewing vows, we wanted new rings to commemorate. She was able to help with all of my financing and making sure my ring was perfect. Thank you!
I decided to walk in there today since I had some free time. I havent actually bought anything from them...yet. But I can tell you they care about their customers. I have been into a few jewelry stores searching for engagements rings of my taste (I have different taste from the norm), not only did they have a few that I LOVED, but are willing to create whatever I want. The prices were exceptional and I couldnt believe how well I was treated. I told Kellie (staff member) from the get go that I wasnt there to buy anything today as my boyfriend would have the ultimate decision, yet she never rushed me, answered all my questions, and I was beaming by the time I left. Amazing customer service. Also, for anyone that is interested, they take care in choosing where they get their diamonds from. My boyfriend is very conscientious of blood diamonds and wants nothing to do with that. In some of their collections they can even tell you exactly which mine your specific diamond came from; talk about peace of mind!
I went into the store on sort of a whim. I started talking to the sales rep Courtney Davis who took the time and asked questions to help me figure out what was the right gift. The store manager Robert Merritt was also extreme kind and helpful. I went to several other stores that night before going back to Reeds Jewelers. The customer service at the other stores was non existent. The prices at Reeds seemed reasonable.
My husband has been shopping at Reeds for several years now. Every piece of jewelry I own has been picked with my tastes in mind as Courtney knows what I like. Both Courtney and Robert always spend as much time as needed to find the right pieces for me and our daughters. Customers for life.
I couldn’t have asked for a better experience while shopping around. When you stop in please ask for Brittany, she will help you with any questions you may have. All in all a solid 5 out of 5 stars!
Love this place!! While searching for diamond stud earrings for my two daughters, we went into every single shop in the mall to compare prices and options. Reeds was the last store we checked, but that will not be a repeated mistake. We were so surprised to find they had the BEST prices, BY FAR, and the absolute BEST customer service. I mean all of the employees at all of the jewelry stores we visited were nice, but Robert from Reeds went well beyond your typical employee-client interaction. His friendliness, attention to detail, recommendations, and knowledge about the jewelry, options, perks, and other shops/chains made our purchase super easy and we feel we definitely got a lot of value from the transaction. Looking forward to working with him again as I am eager to cancel my Zales card and make Reeds my go-to for jewelry. I will and would recommend this shop, and especially Robert, to anyone in the market.
We got our Engagement ring 💍, bracelets and a locket here. They made my purchase so easy by giving me tips and pointers. They just go above and beyond and really care about the customers rather than the purchase. A nice small family owned business. I got to give a shout out to Brittany Ellis bc she helped me and us on everything from price to style. A big Thank you 🙏🏻 to you guys. You’ll always have my business.
Great Deals! Vicki Brown is the greatest!
I went to Reeds Jewelers in search of jewelry boxes for my dogs I.D. tags. An employee named Brittany E. quickly acknowledged me and politely asked what I needed from Reeds. Not only did she help get me the jewelry boxes, she also neatly wrapped each of my dog I.D. tags in decorative tissue paper. She went above and beyond to help me when she didnt have to...(I wasnt a paying customer, after all.) She also informed me of certain upcoming sales at Reeds. Excellent employee. Thank you, Brittany E.
My husband and I recently celebrated our 30 year wedding anniversary and were looking for a band set with diamonds. We had visited several jewelers before Reeds. Our salsesperson, Brittany provided excellent service. She was knowledgeable, friendly, and upbeat! Great people skills! We found the perfect ring and our first experience with Reeds will certainly not be our last.
It was my first time purchasing jewelry and Robert provided me with an outstanding service for doing so. I was given great patience and had all questions I asked get answered smoothly. The jewelry is high quality and I would recommend this jeweler to anybody I know looking for some!
Excellent, friendly service and knowledgeable sales staff. Especially Brittney, who was accommodating before a last minute business meeting and able to adjust the links on an expensive Swiss watch when other jewelers did not know where to start. I would recommend this store to get a good deal on jewelry and any sizing or repair services you may need.
Reeds Jewelers offers gorgeous pieces of jewelry at the best value, hands down. Not only did I get the perfect ring at a great price, I also had the opportunity to work with an extremely dedicated staff. They took their time walking me through the ring selection process. They even went so far as to help me navigate misinformation and pricing from competitors. The entire staff proved to be extremely knowledgeable, kind, patient, and focused on me. At the end of my long journey in selecting a ring (which they were there for every step) I chose to give my business to Reeds. I would like to say thank you to Brittany and the entire Reeds staff.Also of note is their care plan package, which is a phenomenal value.
Had a wonderful experience! Robert helped my fiance find the perfect engagement ring. Ill definitely be returning for the fantastic service and wide selection of options.
I went to reeds in the Volusha mall to buy a engagement ring, the staff there was extremely friendly and very knowledgeable they didn’t rush me to buy anything and they answered all my questions. I had them going all over the store showing me everything they had because I had no idea what to get, they were very understanding and helpful I never bought any type of jewelry because I’m a man but if I were going to buy something (not for me ) I’d come back here again . Robert was the man helped me the whole time
I would like to personally say thank you to kate Goodman she handled her job very professionally was extra supportive in a stressful situation and made sure that we were completely satisfied customers not just today but for life I think if everyone cared about their jobs as much as she does the world wouldnt need customer service thanks to you and all youre staff. WELL DONE
We stopped by to update my wedding ring, and Brittney helped us out. Let me just tell you guys, she was the most helpful person ever. We went to Zales right before and had a horrible experience. The person there obviously didn’t care about our needs whatsoever. Brittney took the time to tell us about every brand, which ones she preferred, and only showed me styles that were in my price range and what my personal style was. She was so helpful and so amazing.
Excellent Customer Service! Brittany Ellis was very professional and answered all my questions. She was very courteous and showed me exactly what I was looking for, no pressure. Recommend her expertise to any one!
I recently stopped in for a watch that caught my attention. I had seen it at several stores and could have easily bought it anywhere, but the professionalism and sincerity of Robert, the additional care plan options, and the genuine attention and care that I felt from Reeds really let me know my choice to purchase it here was undoubtably the right choice! Thanks!
Robert Merritt was the awesome!I wasn’t sure exactly what I wanted to get my girlfriend for her birthday. He took the time to show me a couple different options, information, customers feedback, etc long story short, she is super happy with what I picked, all thanks to Robert!
Our experience at this fine jewelry store was extremely enjoyable. Robert Merritt and his staff were exceptionally professional, courteous, and knowledgeable. Repairs were performed perfectly even when a different jeweler told us the job couldnt be done. Beautiful inventory and lovely sales people.
Worked with Robert and purchased a Tag watch. Ive been looking and reviewing this watch for about a year. I found the same watch at other places but no one could answer my questions like Robert and his staff. I felt like I was working with a small town jeweler. Ill definitely take my future business to Reeds in the Volusia mall. Thanks.
My wife and Daughter stopped in with a issue my daughter was having with a family ring. Robert was super helpful. My wife was happy to learn that Reeds is family owned. The customer service was great Thank you.
Britt was amazing! We found the right ring within 15 mins. My girlfriend was looking for rings at other places and her face didn’t light up once, she tried one on here and it lit up like a Christmas tree.
Go see Robert at Volusia County mall. This man has excellent customer service skills! He helped me and called me back multiple times to assist with there being nothing in it for him (sales). He just wanted to make my life easier so I wouldn’t have to drive from Orlando to Daytona. Thanks again
Robert Merritt was very helpful when I came there to pick out an engagement & wedding ring. A lot of sales people will try to steer you to an expensive set, but Robert showed me a wide selection without pressuring me to pick an expensive set. Best part is that my wife was thrilled with the set. I will use Reeds again without hesitation. If Robert is your salesman, make sure you ask him about his Netflix show reviews, we saw a few he recommended and loved them. Thanks Robert! PS - sorry it took so long to write a review.
My wife and I went to Reeds in the Volusia Mall in Daytona Beach on July 1st to get my wifes wedding ring resized. We had the nicest sales lady whos name was Shirley that was assisting us in our ring sizing process. My wife being a typical female was looking around during this process and I was thinking to myself here comes the shark Shirley. I was all wrong. My wife was interested in the appearance of a couple of diamond rings and Shirley did an amazing job on the knowledge of the rings without being that pushing shark. Nobody likes that but I kinda felt like home so I came back on July 2nd and spent a few Thousand and bought one of those diamond rings for my wifes birthday next week. Thank you Shirley for an amazing experience and thank you Reeds!!!! for being my jewelers.
I went to Reeds and I was able to find the perfect Christmas gift for my husband. The manager Robert Merritt recommended some and helped me pick the best match. Great experience and service. Thank you so much!
Brittany spent so much time with us in picking out our wedding bands. Thank you for putting all your time and effort into helping us make a decision that will be with us for a lifetime. It was such a pleasure working with her and Reeds Jewler, where we always end up finding the perfect piece!
I feel compelled to write a review with highest regards to one of the consultants by the name of Robert. My girlfriend and I went into Reeds on a day off to look around, and he did an incredible job of showing watches, rings, and anything else we may have been interested in. Not only did he have extensive knowledge on the entire inventory, he also made great recommendations to us. Both the watch I had purchased for myself, as well as the ring for my girlfriend were pieces he selected that we would have overlooked otherwise. Without him, we surely would have walked out empty handed. Robert was very passionate speaking of Reeds Jewelers and how they care incredibly more so for their customers than other large jewelery retailers. He certainly displayed this. It was a pleasure working with Robert, Reeds is a very unique jeweler, and I look forward to continuing my business here. Thanks so much.
Solid place with good people! Brittany was very helpful and efficient with helping me get in and making a solid choice with a competitive price. Highly recommended to shop here!
Robert was so very helpful. My new diamond band is exceptional. They really go out of their way to make you happy. Their jewelry is so awesome I have a hard time leaving.
I need a bracelet fixed (a charm had fallen off) and Robert had it fixed right away, back on my wrist and wouldnt charge me anything! Amazing! Great service!
Courtney and Robert were amazing, service was the best I have ever experienced in my life. They did everything possible to make my wishes come true with my proposal to my other half and a huge Mothers Day gift. They definitely need a raise and a vacation, just use my money and they will be happy. Thank you sincerelyMichael McCormick
Quick backstory: initially went to Kay jewellers (big mistake). VERY high pressure sales, felt like they saw me and my girlfriend walk in as dollar signs instead of actual people. Looked down at my pocket several times, half expecting to see a hand reaching in to take out my wallet. Will NEVER shop there again.On the other hand: Reeds was very friendly, professional, courteous, and laid-back. Listened to what I wanted, and took the time to show me all my options within my budget. They made the whole process very relaxed and stress-free, and I was able to get a great deal on what I was buying. Just wish I could give more than 5 stars. Will definitely be shopping there again and would definitely highly recommend.
I came to Reeds Jewelers and was instantly greeted by Britney Shirley and Robert they instantly made me feel comfortable and not like they were just trying to make a sale they took their time and showed me several options and were very patient I would most definitely recommend to anyone and I know where I will be going for all my jewelry needs in the future. And prices are absolutely best quality and prices anywhere they definitely go beyond.
I would like to thank Britney and Shirley at the Daytona Beach store for the pleasant service they provided during my recent purchase. It is always enjoyable when you deal with knowledgeable and professional sales people who pride themselves in providing great customer service.Thanks Again!Mike Fenton
I went to Reeds for help with my watch today, what a pleasant experience! Robert Merritt was so helpful and informative! Havent had that kind of customer service in a very long time!! Thank you Robert!
Great service there, the manager and staff there are wonderful, they give great experience and knowledge with the products they carry. They have gave me a great experience, thank you to all. Keep the great work up. Highly recommend to all.
Great customer service. Brittany was very helpful and treated me like a part of the family. Definitely coming back to this store. A+
First off all Courtney and the entire staff are wonderful! They always have great personable customer service! I will never go to a different jeweler ever again, I highly recommend Reeds!!
Mr. Patrick Carey did a wonderful job with assisting me with getting all i needed. Great customer service and great people! If I could give 10 stars i would.
Worked with Courtney to purchase a new setting for my wedding ring. Courtney was amazing, honest and quick. I really enjoyed working with her and would recommend to anyone shopping for fine jewelry.
I recently had a family heirloom ring worked on at Reeds and I am very satisfied with the work!! The staff at Reeds are very professional, knowledgeable, and friendly!! My initial visit and many more since have all exceeded my expectations.