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Cars Unlimited Auto Repair
24601 Michigan Ave, Dearborn, MI 48124, United States
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Cars Unlimited Auto Repair
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Review №1

Mohammad knows BMWs inside and out. He tells you straight to the point what the issues could be and any other potentials problems that could come up later. Doesn’t sound like a salesman but still has excellent costumer service.

S
Review №2

If you have a BMW this is definitely the guy to go to, he have everything for your car he knows everything for your car and definitely for reasonable price. Very very experienced and that’s the best thing. Just recharged my AC and check several other stuff as everything there was perfect.

To
Review №3

Mohamed knows EVERYTHING about luxury cars! Amazing service and professionalism on my BMW 528. Brakes rotors and water pump. Checked everything. Very satisfied. Thank You Mohamed

Ke
Review №4

I’m very thankful to have found this place. Mohammed is great. I’d come here after another shop tried to charge me for an expensive, unnecessary repair. He explained to me what was actually wrong with my car and earned a lifelong customer in the process.

Aa
Review №5

I’ve known Mohammad for years, he is a VERY HONEST MAN. I would recommend him to anyone that has a BMW. He has worked on my 3 series, 5 series, and 6 series. He literally knows all the ins and outs about any BMW. He is extremely knowledgeable on BMW. I would not take my bmw to any other car repair shop besides the BMW dealership. I am forever grateful for his service, he is very trustworthy and all around genuine stand up guy. People that say ANYTHING BAD about this man, it is LITERALLY because they do not like to PAY when it is DUE.

Ad
Review №6

I walked up to the owner respectfully, I said Assalam wa alaykum and put my hand out to shake his hand. The owner which was the Lebanese man who works on the cars said to me “I’m sorry Im not gay”. Me and my friend was literally in awe. In total shock! I couldn’t believe it. The audacity and level of disrespect made me speechless. I was so mad and upset I couldn’t even talk. Literally I couldn’t say a word after that I just walked away.

Br
Review №7

Moe is a terrific mechanic. He does a great job and really knows what needs to be done to your BMW. I can fully trust my automobile in his hands. He is the best around!!!Also, he wont try to rip you off like the dealers do! I highly recommend using him for anything your BMW needs.

Ar
Review №8

Moe did a great job diagnosing and repairing my 2003 Z4 that wouldnt start and I couldnt figure out how to fix. When I tried to scan the car with my mechanic friends professional $1000 scanner, no codes showed up so I did research on the best BMW shops in the area and I took the car here. The 5/5 rating on Bimmershops.com sealed the deal. I typically try to DIY all of my automotive repairs as I dont trust most shops, but im glad I found this one.Moe went through the car in depth and was able to trace all of the different lines to getting the car to start. He fixed the car quickly and cheaper than I thought itd be. He also went through the car and gave me a list of services/repairs the car would need soon. Some I did myself, some I let him do.This past week I had the convertible top motor changed and they were able to do quicker than I could ever do it at a fair price. Well worth the money.Bringing a BMW here is like having dealer mechanics but paying independent repair rates. Highly recommended!

Ca
Review №9

Im in Detroit for an out of state job, originally from Chicago and my x3 started making a loud as noise from the engine, called the dealership in Farmington hills, not room till next week, long story short went with Mohammed hes a BMW pro, he replaced the valve cover and let my baby ready to go back to Chicago, definitely 100% recommended.

Ud
Review №10

Mohamed is one of the best BMW mechanics I ever came across. I had an active steering disabled issue with my 550i sometime back and the dealership estimated 2k to do something after an initial diagnosis but with no guarantee that it will fix the problem. The service manager was all I could talk to at the dealership and he wasn’t technical enough to give me the confidence to proceed with the repair. Mohammed on the other hand had a very consultative approach to problem solving, discussed the possible causes after an initial checkup and his immense knowledge about the car gave me the warm and fuzzy feeling I was looking for to proceed with the repair. In the end, the problem turned out to be a leaking oil gasket which short circuited the wire harness and disabled the active steering. He had to replace the wire harness completely (which btw was also the same diagnosis by the dealership but as I said with no confidence) whereas Mohamed and team were confident of their approach and took care of the whole thing. The car is completely fixed now. I’m very glad I went to Mohamed and I strongly recommend his services for all your precious Bimmers!!

Ma
Review №11

Excellent service at a great price. I really appreciated the transparency and options provided.

Me
Review №12

Absolutely the best Automotive repair shop ever. Top notch service and very professional results.

Sh
Review №13

Awesome people, super friendly, do great work on your car, keep you updated throughout the process, highly recommend.

Li
Review №14

Yes. great attitude and very straight forward. helped me fix my bmw in no time 10/10

Al
Review №15

Mohamed is a very straight forward guy. He doesnt sugar coat the problem and charge you something that you dont need. He is definitely knowledgeable when it comes to BMW (The only brand he fixes in the shop). The prices are reasonable being its a BMW. You wont find a better place in the area.

El
Review №16

Mohamed and his team are extremelyprofessional and wonderful people todo business with. They are very knowledgeable about the brand. Mohamedhas serviced my vehicle for almost 2 years.The service is efficient, honest and fair. Healso, takes the time to explain the problem and offers great advice in regards to yourvehicle. I have had a great experience, and would never take my BMW anywhere else !I would definitely recommend Cars UnlimitedAuto Repairs.

Wa
Review №17

I would rather take my car to the junk yard than to take it to this place, the owner Muhammad is a real rip off artist he will lie to your face just to get more money from you, they still parts off your car and. Brake parts on purpose just to make you come back if i could give them something less than a 1 star i would whatever you do dont i repeat dont go to this place toke my car there for head light repair and pick my car up with a blown abs module no power steering more problem than when i toke it there and he tried to tell me it was like that when i brong it gtfo..

Fl
Review №18

The service and customer representatives are great and professional.

Mo
Review №19

I’ve been coming here for several years for all sorts of repairs major and minor, Mo has always been respectful and works diligently. He’s beyond knowledgeable in this field and can show it through his work. This is a trusted business that always offers fair prices, and the quality of work is superb! I wouldn’t take my car anywhere else.

Ja
Review №20

I cant say enough good things about this place. I totally recommend them!

Bl
Review №21

These guys do excellent work. They know their way around a BMW and their prices are extremely reasonable. No reason to have work done anywhere else.

El
Review №22

This place has the worst Customer service the guy Moe is very unprofessional his Secretary thought I was on hold but I overheard there convo and he was very disrespectful then the phone hung up

Di
Review №23

I highly recommend this place to anyone that needs repairs on their BMW. Mohammed worked at the dealership for over 20 years and he is VERY knowledgeable about anything related to BMWs. I went there for the first time less than a week ago and he was very welcoming and nice. He replaced the water pump and thermostat on my 528 in a timely manner and he also changed my brake fluid with no additional cost when he noticed it needed to be added. He is willing to explain anything related to the car and is very helpful and also shows you the parts he replaced and answers any questions you have. His paper work is very detailed and his work is unbelievable and so precise. You can go there and trust that you car is in good hands! Thank you so much Cars Unlimited for being one of the best auto-repairs in town!

a
Review №24

Mohammed is a very nice guy with beautiful heart know how to work with customers and understand their problems. He is having good knowledge and great experience with BMW cars solved my issue in couple of minutes and very cooperative. I would recommend him for a chance to see your problem before you go to dealership. Hard work and Good Job Guy.

Ra
Review №25

I was recommended to Mohamed for my bimmer by my office friends.My car was showing service engine soon light. I just walked in for a diagnostic test. I really liked how Mohamed explained each thing in detail. He put the fix right away. Per my past experience, at other places I was not told about the issue and the fix and on top of it they try to over sell and cheat you.Mohamed is very knowledgeable and explained the issue in details and also made me aware of few things that I was supposed to take care.He is a BMW Doctor !!I recommend him and wish him all the best.

Br
Review №26

If you are looking for the expertise of a BMW dealership, but want to save a lot of money - this is your place!! Master mechanic Mohammed knows BMWs inside and out - his diagnostic skills are second to none. The work done on my vehicle was perfect. This is a place you can trust, and with a BMW you have to be careful who you let work on your car. Clean work and professional. I will not service my vehicle anywhere else. Thank you for the great work!

Es
Review №27

They are very professional and do not charge you more than what is estimated therefore, there’s no surprises.

Da
Review №28

More expensive than other places. The work they did in my car was decent. But they claimed they couldnt fix a part on my car with out charging me much more. (Another shop did the work correctly and for a fair price.) I feel they over charged me and kept my car for a long time and didnt even fix all the problems I brought the car in for.

An
Review №29

Ive been bringing my two 5 series to Cars Unlimited for over 5 years. Im an unfortunate owner of the E60 N54 twin turbo that has been subject to numerous class action lawsuits relative to mostly the faulty design of the fuel delivery system. Mohammad has went above and beyond helping me to get multiple issues covered under warranty after BMW refused to play the thousands of dollars to fix the issues.As a small business owner myself, I understand his struggles to maintain employees to help him out and the issues of small business ownership. If you have a major repair and expecting to get your car in dealership turnout time, than this shop isnt for you. Go pay 3x the cost at the dealership. Hes basically a one man show and cannot do repairs as quickly as a major dealership. However if your looking for a fair price to repair your import this place is great.Contrary to one previous review indicating the good reviews are written by the business relative to my review this is false. I have been and will continue to take me two 5 series to Mohammad for repair.

Ma
Review №30

Mohammad and his staff are very attentive to their customers. (They treat you like family) Mohammad is very knowledgeable about BMW’s and he has a love for the brand that it’s displayed in his workmanship and conversation. If you own a BMW please take your vehicle to Cars Unlimted you will be happy you did they do great work.My only wish is that he worked on different brandsI will never take my BMW any place else!!!!!

Id
Review №31

I had Moe work on my 3 series several times. The last time I was in it cost me around a thousand dollars but after taking it home I realized the car was still leaking oil. When I tried to take it back they told me he was behind and would take another 3 weeks to look at it after I had waited several weeks the first time. Moes communication is poor and you will have to keep calling to check in. I chalked it up as a learning experience. I think Moe is a descent guy but a small biz owner that’s overworked and understaffed. I have since used Auto Tech right down the street and they specialize in foreign as well. They were about equal in pricing but professional and got me in and out the same day for a radiator and tie rod.

Mi
Review №32

Terrible service. They had my car for 3 weeks and did not fix the problem. The prices are very expensive and the mechanic Moe is very rude. DO NOT TAKE YOUR CAR HERE!

Mi
Review №33

Hamzeh topped off my coolant and wouldnt take a dime for it. Super nice guy, would highly recommend!

De
Review №34

Great place I have been here two times and they haven’t disappointed. Muhammad fixes my car and explain in great detail the process and how to maintain the vehicle.

Sy
Review №35

I had left my 2004 BMW 645ci at the shop to fix electric problem. The Moe mechanic had told me he will have to do few wiring and program my car. I left the car for few weeks than return. I came back to check the status. My car exhaust missing / car audio amp missing/ I had aftermarket LED halo lights missing. VVT module and several other module missing. He started saying my car was like that when I brought it in and started lying. Luckily I had a video when I drop off the car at his shop. I showed him the video than Moe started change his voice tone and started acting like now some from stole it. The module and amp is in the the trunk and it does not open without a key. How the heck Thief can open my trunk and steal stuff .. unless theif had my key. Long story short. Moe is a fraudulent man. Karma will get him one day.

Ed
Review №36

Called for a brake quote didnt get a call back. I realize its hard to do, however a call back with an invite to come in wouldve been ideal.

An
Review №37

Mohammed took great care of my 5 series! He stayed up until the early morning in order to give me my car the next day. Very knowledgeable, friendly, and professional. Prices are reasonable too! I will always take BMWs to cars unlimited!

To
Review №38

Absolutely fantastic bmw shop. Honest, experienced, helpful on all levels. Highly recommended!

Ba
Review №39

The guy that owns the shop hands-down the best guy around hes always answer questions it dont matter if you fix it there or not I will tell you whats wrong with it and they will not add anything extra to the work took my Range Rover to him everybody told me I need airbags and he said it was only a fuse I saved $3,000 because of him

Jo
Review №40

Mohammad Hamze is an honest skilled (BMW Certified) mechanic with an excellent (long) pedigree working on BMWs. Hes approachable, nice and very thorough. Hes been working on my car for years. Never a problem. Always a top notch experience.

Ur
Review №41

Cars unlimited is a wonderful establishment. The owner knows BMWs in and out! You cant beat his prices and to know your vehicle is in good hands is a great feeling. Just throwing this out there they ONLY repair BMWs and do not sell cars.

Ke
Review №42

Mohamed is amazing. Incredibly knowledgeable and honest. Stands behind his work and goes above and beyond every time.

Bi
Review №43

I have been to Cars Unlimited twice now and each time I have been impressed. I have a 2007 BMW335i and I was anticipating a costly bill both times. I was overjoyed at the prices that are half of what the dealership charges and the honesty of the owner Mohamed. I am actually shocked by Sam Litos previous review for a couple of reasons. 1. BMW did not make a 330xi in 2008. 2. This man does not smoke weed. I mean that was just ridiculous. My car needed a coil and it was done and promptly and the owner even waited for me to get off work to pick my car up and offered to drive me to work. I feel like the negative reviews have to be either fake or under the wrong business because I have never received such honest and amazing service.

Al
Review №44

The only person that I let do work on my X5 Im never let down and the assistant is the best very friendly and patient they treat you like family

Ha
Review №45

If you OWN a BMW & it need any work this is the place to be. Hands Down!!

Aa
Review №46

Moe is a great guy. Hes worked on my 335i, 550i and M5. Every single time I go in he ends up going above and beyond and fixing small things that he notices. Last week I went in for an exhaust leak fixed on my M5, but he also replaced some of my fading BMW symbols and somehow fixed my broken cup holder. None of this stuff was mentioned to him, he pays attention to detail. To add to all of that the job cost about 40% of what the BMW of Ann Arbor was going to charge. Couldnt be happier.

Na
Review №47

Owner was very knowledgeable. He was very straightforward and answered every question I had over the phone and most importantly, he got the job done right away when I brought my car in.

J
Review №48

Always had a good experience. Mo is a bmw expert

Ro
Review №49

Moe is a very honest man. Great guy and great service!

An
Review №50

Called on a Friday to bring in car, was told to drop off on Monday. Called Monday morning to verify, they said yes, bring it in. Had it towed to the shop and they refused to accept because they don’t have anywhere to put it so I had to tow it back home. Terrible customer service and you’ll get a different answer from every person you talk to. Don’t waste your time or your towing fees taking your car here.

Yv
Review №51

My husband has taken his car to this mechanic a number of times and always leaves pleased with very prompt service! Highly recommend!

DJ
Review №52

Amazing people. Great work!

si
Review №53

If you have a bmw this is the best place to go!

Ro
Review №54

This guy is a terrible man, never go here simple as that. SCAM

Ja
Review №55

Best place to have work done on your BMW!!

Ni
Review №56

Over priced and over sale

sa
Review №57

IF I COULD GIVE THIS PLACE -1 star I WOULD .I TOOK MY 2008 330XI THERE FOR A SIMPLE OIL CHANGE & AND AFTER I PICKED IT UP (SMELLED LIKE MARIJUANA IN THE CAR) AND MAGICALLY MY CHECK ENGINE LIGHT WAS ON AND ALSO MY ABS. TOOK IT TO THE DEALER IN ANN ARBOR AND WAS TOLD SOMEONE TAMPERED WITH MY SPARK PLUGS AND TOOK OUT MY ABS SENSOR. PLEASE AVOID THIS UNPROFESSIONAL POT SMOKING RIP OFF..

D
Review №58

Dont take your car here. Not only is the owner rude and a thief but he says racist things about people. I took my bmw 535xi to him to fix and left with parts missing off my car and new problems that wasnt there when I took it to him. Horrible horrible person

Er
Review №59

If I could give this place 0 stars, I would... but Yelp makes you at least give one and they dont deserve it at all.This place came highly recommended from all the reviewers here, however I have to question the authenticity of these reviews after the horrendous experience I just had here.This man named Mohammed (the owner) gave us so much lip service as to how he is an honest man and that he takes care of his clients.I had my X3 towed to his shop and I let Mohammed know that my Father was passing away 3 hours from this location (this was on a Friday, October 3rd)... that I needed a bit of urgency with my vehicle as this is the only one I have. He ASSURED me that he would get right on it and to not worry. This was early in the morning on that day. He sent us off saying to go grab lunch and relax and that he would CALL us back. Well...HOURS passed and NO call from him. So we decided to stop by on our way home to check on any progress. He talked to us and said that the Module (whatever that is) of the car not working, the EWS??? NOT working. He kept showing us what his little diagnosis machine was saying. He told us AGAIN that he will continue to work on my car since I needed to be on the road soon. We left trusting that he would tell us SOMETHING so we could pay for whatever needed to be ordered and get it done.This NEVER happened. We came back later that day before closing to retrieve items from my car since. By then it was obvious it wasnt going to get fixed. I got my things and he told us he needed more time to diagnose, I had to rent a car for the weekend but ONCE AGAIN he reassured me that before the day was over, he would call us to tell us whats next. That call once again NEVER came. The weekend came and went this man never called me.Fast forward to Monday, I decided to call Mohammed at 11:43 a.m. to check the status of my vehicle and Mohammed got on the phone where he VERY rudely started going off about he needed time and that I just needed to wait and to let him look into the issue of the car further. I explained that I have been waiting for call backs for days with none. He once again told me he would call me back 5 hours later my husband called him to ask what was going on, and one of his workers told us that Mohammed was gone and not going to be back for a couple of days.Once my husband showed his displeasure. We get a call back from Cars Unlimited (the same employee who my husband just spoke to) telling us that he called Mohammed and he wanted us to come pick up the car from his shop because he decided that he was NOT going to repair it. This was at 5:00 p.m. in the day, leaving no choice to get another tow, this time to Farmington Hills BMW, where I just shouldve taken it in the first place but instead of doing this I trusted all these reviews. Which it makes me question these.I highly doubt people are okay with not getting any communication from who you should be able to trust fixing your mean of transportation. I will be notifying EVERYONE I come in contact about the establishment (and Im using this term very loosely)...and FYI to everyone out there doing business with him. He was so unprofessional as to show me the copy of a customer of his drivers license, because he bought a car from this desperate man whos father had just died for 10k dollars when the vehicle was only a couple of years old and it was actually worth 30k dollars plus! So this goes to show the lack of integrity this man has that He would take advantage of someone in that grieving state! This is Deplorable behavior.

Su
Review №60

Pretty cool. A lil expensive but very trustworthy.

Su
Review №61

Can someone tell me how much they charged for brake pads and rotors?

cj
Review №62

Very Honest Service

Information
3 Photos
62 Comments
4 Rating
  • Address:24601 Michigan Ave, Dearborn, MI 48124, United States
  • Phone:+1 313-274-2323
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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