Jennifer here was great she was very helpful. She was very informative on all the new and updated devices and was more then willing to help me with the discounts for my military services and was very patient with all the questions I had to ask. If you go and need help with upgrading or anything I would recommend Jennifer.

Elizabeth and Tim were very friendly, efficient and knowledgeable. They helped us add a line to our account! Very pleased with our visit and their customer service!

I don’t normally post reviews but I would like to personally recognize a young man that has been there for me (and i’m sure many many other customers as well) throughout his time at Delano and throughout all this pandemic craziness. His name is Hector. For this young man to commute 80 miles round trip every day, with everything that’s going on, to service my needs and the needs of others, is truly remarkable. I feel that people like him don’t always get the recognition they deserve. Thank you

Went into the store needing help with my phone and the employees there went above and beyond to make sure I was helped! They were kind and extremely helpful!

Angela was a very helpful sales associate. She helped me very quickly and professionally. Very good social skills and I would highly recommend other people to get help from her. Couldnt asked for any better service.

Juan from Verizon in Delano was really kind and nice to me and my wife. Also he answered all are questions that we asked him and was curdious and new a lot about the each phone we asked him.

Decided to start my own service with Verizon and I was immediately welcomed by Angela. She answered all my questions and explained everything in detail to me which made me really happy after a day of browsing through different cellular carriers. She was very nice and outgoing and made my whole experience A1!

Came in wanting to upgrade my phone and Angela the assistant manager was very helpful and also gave me an amazing deal with an iPad. She has a amazing personality and I will continue doing business with her. It’s nice to have someone welcoming at this location. A full 5 stars for Angela’s great customer service.

I went to purchase a new iPhone and Apple Watch and Angela Gonzalez was an outstanding employee. She didn’t force me to buy anything and made sure it was all my idea to make the purchase. She was very kind and made me feel welcomed. I just had to leave a nice 5 star review cuz she earned. Thanks again Angela!- John aka “Goose”

Switched over from Sprint, not only they have the best network but thier customer service there is amazing! Highly recommend! They transferred all my info and made sure my service was active and ready to go

Christian is well versr on his product. (Verizon) Willing to assist, and assure every option was reviewed. Cool and calm very professional..sold me an upgrade without it being my intention st the moment

Eddy was very knowledgeable double checked everything.I feel like I got the best deal around.

Great service . Tim was very helpful

Cristian was very helpful! He did an amazing job and resolved all my issues

Great store. Super helpful. Very patient. Cristian rocked. Extremely pleased with my experience and my iPhone problems were happily solved.

Angela has a beautiful personality and is very welcoming. Great customer service! Thank you for fixing my phone.

I came to get a new phone and Angela helped me. She was wonderful. She was very patient and I ended up getting 2 phones because of a promotion that they had!

Angela is a sweet heart and made my shopping experience very pleasurable. She answered all my questions and even hooked me up with a watch! Definitely recommend going to Angela for any of your needs!

Best Verizon experience we ever had. Make sure to ask for eddy

Angela was very patient and helpful with all our questions and concerns she explained everything very well 5 star is a must 🥳

Came in to fix an issue on my dads phone and Angela the assistant manager was kind enough to help us out and hook us up with a iPad! Im very pleased and happy with her service.

Quick and easy service

We were here from out of state and our phone broke and went here for some help. Eliana and Sal were so helpful. Excellent customer service! I would definitely recommend this verizon store. Service with a smile, genuine concern and very knowledgeable. Very satisfied with the service we received.

People there is always friendly and ready to serve customer.

Expense

I went to this store to pay a bill and the only girl in the store helped me; I think her name is Itsel or Isela? I complained that my bill had been higher than expected the past two months. She looked into my account and told me they have different unlimited options and I could mix and match plans with the different needs of my family. I was able to Add a tablet on the new plan for less than what I was paying before on my old plan with NO tablet! She was patient with me even though I asked a million questions and was initially confused about my plan. Customer service like this is the reason that I stick with Verizon.

Did a contractors job for locksmithing. Staff was very helpful and nice. Door working great now.

Very helpful. Angelica is awesome!

Angela is very respectful and well mannered. Will continúe doing service with her.

Very slow customer service. Was being helped by a representative named Isela. She was not helpful at all with my Iphone issue. She was more focused on texting on her phone then focusing on my issues with my phone. I felt really disrespected and did not deserve to be treated this way. Never going to this store again. Issue with my phone still didnt get resolved will go to a different location on one of my days off and hopefully it will get handled.

My cellular and tablet work untill today 2020,

Came in because we were having technical difficulties with our phones and Angela was kind enough to troubleshoot our phone and get it back to working correctly.

Horrible customer service. They make you feel like if you are bothering them when you go in the store or call them to ask a question. Employee named Ella was very rude. Rolling her eyes, sighing the whole time, even saying oh my god ugh. Never again Id rather go to Bakersfield or Tulare. Not recommending this place to anyone.

The sales representative did a really good job for being 2 weeks on the job. I thank you and his coworkers

No acknowledgement from the only employee working there or even letting me know that he will help soon after! Poor customer service! Poor communication skills!

Had the worst experience with Ramon from this store. This guy will say anything and lie to make his sale. When i wanted to take back the phone i had just got 2 days prior, i called the store and was told he was busy but he would return my call. Never got a call. I showed up to the store the next day to ask what I could do about returning my phone because I didnt like the price and he had told me all the accessories he gave me were free but actually they werent. Ramon and some other guy told me it was the 3rd day so id have to pay the restocking fee of $75. He eventually convinced me that in 1 year Id be able to change my phone. Turns out that was a lie. Because I just talked to someone at another verizon location and the girl told me Im on a 2 year contract which doesnt allow me to change phones like Ramon had told me. Im honestly just disappointed that Im stuck paying a phone that I dont even like. He didnt explain things well enough that I honestly felt like he manipulated me into my purchase. He even told me to make sure to give him a 10 on the email survey. I dont think thats how it works buddy. Never coming to this location again.

I went in because they said since i had been a customer for a year i had a promotion for 2 tablets. Went in spent like 300 bucks on tablets. The guy there (ramon ariaga) never told me i was going to get charged 40 bucks for each tablet on my next bill as an activation fee. He put insurance which i didnt ask for and never told me there would be a fee of 170+ dollars if i ever wanted to take the tablets off my line ect ect. And then my plan goes from 14gb to 8gb? And supposably i was gonna get 2 extra gb because i got tablets and that didnt happen. Now i got a bill of 350 to pay because this salesperson didnt advise me of all the fees. So people be careful when purchasing a tablet or when they tell you you have a promotion.

Got crowded while I was there but The guy who was working did a great job

Very slow. Only two people work here at most. Its a good day if two people are here. They dont even acknowledge people waiting in line. Terrible service lets it get unbearable to wait.

Dont recommend this place, the people that work there... use their phones.

Unable and unwilling to help with a texting issue with Verizon service. Unknowable. A total waste of time.

Quick service

Good customer service

No costumer service

Frustrated

Angela gave them in good service, I recommend her.

Very kind

Welcome

Little slow attention