Awesome experience. They had everything I needed. With other places I called, they were going to have to order parts in. AutoZone had everything in one stop.
Autozone has great employees and the parts that we needed.
The Denison location just helped me with a battery. Customer service was amazing. Had my battery changed out in my Yukon in less than 10 minutes
They took good care of my friend on a warrantied battery. I carried her dead battery in and they got right with us. Very helpful and professional.
Just enough to get by. OReilly is better
Customer service here is great!!- even the lady clerk was very knowledgable abt cars and parts. She has a great personality. Lots of auto merchandise!!! We always go here.
The last time I went it was as if I wasnt even there they not once acknowledged my presence
Didnt have the bulb i wanted but had a similar substitute of it. Always great staff, and very helpful.
The guy who waited on us was so friendly and very nice
Ordered imparts and did not come as promised. Arrived 2 days late
I was looking for a part for my truck I went from the collar steering collar down to the floor I had to buy in shifter that would work on my truck call AutoZone they looked it up I found it and I purchased it Im very satisfied havent put it in yet but Im satisfied I found the part
They carried the parts for my 15 ye old car. :)
I stopped by to get new wiper blades because the ones I had were squeaking. The gentlemen not only looked up the correct blades, but they also went out to my car to confirm that they had the correct ones. He said he wasnt sure that one of the blades would work. He went back to my car and put it on BEFORE he charged me for them!! OUTSTANDING customer service and I am EXTREMELY SATISFIED!! I DEFINITELY will be going back!!!
Great and friendly staff!! Better prices also!! Thank you much!!!💎💎💎💎💎
Real certification of diagnostics and repairs as a technician really helps when they work at AutoZone
Good.. Go there.. Fix your car.. FIX YOUR HEADLIGHT BEAM HIGHT
Went to this location to get a alternator per customer request installed it the part was bad did this twice that day after being told I didnt know what I was doing and installed it wrong I went to another parts store and got the part had not trouble at that point but telling a customer they dont know what there doing especially one that has 20+ years in automotive service and repair and Owns a shop yeah not good
Staff is friendly and incredibly knowledgeable! It is always clean and organized, even though its a further drive, Denison Autozone is my go to for parts.
Always good when u need a repair at a good price
Becky was awesome, AutoZone Rocks, other guy couldnt remember his name( big, Hawaiian maybe was very good and helpful) thanks to both for helping my cousin who just got out of hospital, got part( lifetime always) u tube next! AutoZone let us take pics of where it goes, 5 stars all the way, usually are but 5.5 today!!!❤💓🇺🇸🦅❤💓🇺🇸🦅❤💓🇺🇸🦅❤💓🇺🇸🦅
Very helpful when pulling codes for my auto
Emptied my used oil for me,wore masks, were courteous, assisted in purchase, both people have been working there for a long time. PAY THEM BETTER!! Take care of good employees!
No smiles they all had attitudes
Helpful staff and large inventory.
Very helpful
Some of the employees are very knowledgeable all are helpful. Got some good tips recently when I purchased a water pump. The only reason they didnt get five stars is some of the parts are cheap built and dont last(however they usually have multiple options and you typically get what you pay for). Other items like oil and antifreeze are too expensive there. Some parts are a lot more affordable online if you have time. Overall I would recommend.
Original post was meant for Oreillys and NOT Auto zone
Employees NOT wearing masks today. No soc iij al distancing either.
They always have what I need!!
Ah the jack in the box of auto parts. Its not always the best but it gets the job done. Staff is helpful, parts quality is always questionable, especially house brand parts.
Always friendly staff
Good 👍
)great staff .put the part on my car in this heat. No complaints.prices were better than a dealer.i will go back for sure.
Great service, ok prices....
GREAT SERVICE AND SOCIAL DISTANCE PRACTICES!!!
Great service! Excellent personal.
Seem to have better luck finding what I need at OReilly. Friendly knowledgeable people at both places though
One day good customer service and the next day bad service. Ok but inconsistent
They are doing and no touch check engine light but will show you quickly how to work it. The gentleman that helped me was very nice and even make sure my gas cap fit.
Friendly staff, very helpful.
Actually went to OReilly across the street received excellent service
Helpful place, good crew
Very helpful. Even if it meant referring us to another business.
They had WHAT I needed
Always helpful and prompt
They ordered a brake part no one else could get
They always help with quistions one may have
Its hit or miss if they have what I need. Customer service has been back and forth on good or just adequate. Prices are always better at AutoZone. My husband gets better service than I do. I dont usually have to wait long. Good amount of parking.
Took care of an emergency today. Got the wrong compressor from a different store and didnt have time to wait for them to correct. Josh crushed it by getting the right one same day.
My husband loves this place and the guys who work here are always very helpful.
AutoZone was so great. The man showed me how to check the air filter and also checked the codes on my car and explained everything And printed it out for me! I will definitely go there to get my parts.
Went in with a battery problem. Harold helped me out. He was careful and attentive to detail. Identified the area of the problem I am having, so I could get to the right mechanic. I recommend Harold highly to anyone in need of help.
They are not guaranteeing their products after they sell them. Changing rules refusing to refund especially when they gave wrong part to u. Terrible attitude by boss and employees. Will not purchase another thing from them. Have been a customer for 15 plus years. Never again!
Guy Shane was very helpful and even came out to my car help me with my purchase
I always get my windshield wipers here. Good quality, and they put them on for me.
Jim H. was so very kind to us today. He obviously has an excellent knowledge of auto parts and explained to us what we needed and eased our worry. We will definitely be returning to this location in the future and we will never use any parts place other than Auto Zone again!
Good Experience
It was a very satisfying experience. The sales person asked if he could me find something. He looked it up and told me about my options. Then he took it upon himself to expertly install my wipers. I could not be more pleased with my experience.
Great customer service!!!
Fast help and good customer service.
Very helpful staff. They are always professional and show genuine concern about my vehicle and my safety when I enter the store. No upwelling here! The staff is always helpful in finding products in your budget and only what you need.
They keep it too hot in the store. But the guys who work here are very helpful.
My first stop for parts. The reward program is the best! 💪
Knowledge was great, service was tremendous
The staff is willing to install some parts for you (e.g. headlights, etc.) or check your battery and other tests. Convenient hours and great variety of parts.
Always so helpful!!
Super nice people super helpful and knowledgeable about different parts
Always friendly helpful service
Always has what I need when others dont
Great Customer service
These guys are so helpful and polite to women all the time and has a feel of.calmness and generosity. At times I giggle because men will be men holding up the line talking sports n cars
The customer service from the store manager, Aaron, was exceptional. Had a headlight that was out. He took the time to test the fuses, the bulb, and the connector. Because of him, I know exactly what was wrong with my car, and now I can get it taken care of properly. He offered to fix it for me as well, but unfortunately could not guarantee that it would be fixed 100% correctly. But, he made sure that my car was working properly so I could get home safely. Thanks, Aaron
Battery needed charging left for 3 hours fully charged no cost.
Unfortunately Dennis and his incompetence has solidified my decision to never return to auto zone. How he managed to screw up the simple task of ordering a 7.99 part to which I brought in to have in hand exactly what was needed...well when I returned 3 days later to pick it up, not only did he not order the correct part he preceded to talk loud enough that everyone in the store was now watching him try to make this mistake my fault.. guessing he’s unaware of o’reillys across the street.
Had to have new windshield wipers and a new gas cap. Pouring down rain and he installed my wipers without me asking. Amazing
Guys are courteous answer questions about Auto will go out their way.
Cliff Elliott at Autozone in Denison, Texas does an outstanding and proficient job selling automobile parts. I appreciate his customer service skills and patience. Thank you Cliff Elliot you exceed the expectations of appreciative consumers.
Great place to buy parts
I forgot the dudes name. Hes a older African American man. He went way out of his way to help me get my truck right. It had a vapor leak and he went down and checked it all and found it
Gentlemen at counter not familiar with auto parts
Helpful, and lots of things in stock.
The attendant was great at the Denison TX location
Great customer service
Best place to go when you need parts or have questions and problems, they go out of their way to help you get it right
If you know what you want and need, youll be fine. Expertise is not what you go here for
They were able to get the part right away and it came in when they said it would.
Great service but very very pricey cost way too much money for a court of oil these days in a place like that. $10 for one quart of oil. I needed 3 but I only bought one.
Always helpful and have what I need and they make sure I have all I need to get the job done right the first time good thing I dont know any thing about fixing cars lol😄
Always helpful - I often order online and pick up there, too.
They greet you right when you walk in and are always eager to help
Mr Clifford is the best... Always so friendly and helpful.
Auto Zone, I am so glad your near my house.
Today, I experienced customer service as it should be. I have a 1981 jeep cj7 that has the entire electrical system upgraded to modern technology. Finding an alternator that would keep the vehicle charged using the existing brackets on the vehicle was a task to say the least. Josh, one of the managers of the Denison location, went above and beyond searching for the best alternator for the jeep. Then to make it fit the existing brackets, Josh and a sales associate Phillip, removed the front housing from the old alternator and installed it to the new 100 amp alternator right on the counter, while I was there in the store. Josh then bench tested the alternator to ensure it was performing to the advertised amp and voltage output rating.Myself being in the retail corporate business for several years, understand how important it is to have training and knowledge for a successful store. Compassion for the customer is something you can not train or teach. It comes from with in.Josh and his team in Denison Texas, displayed true top quality, knowledgeable customer service with compassion to accomplish the satisfaction of a loyal customer. Keep up the good work guys! Thank you for going above and beyond my expectations!
Great place to get the parts needed
Cliff is a man thatcan get you what you need fast auto zone is the best place to get parts
Good customer service, but prices can definitely be beat at the place across the street namely OReillys
Service was speedy and helpful- I would go back🙂
Always helpful & courteous.
Love this place nice people to help all the time