Tried to up charge me. Just needed my headlight plugged back in, they told me I needed a new one completely and it wouldnt plug in. Went somewhere else and they plugged it in just fine. Hadnt had a single problem.
I will never go to another shop again! This is my first time coming to John Chaks Auto and the experience was great! They are very knowledgeable and were able to fix my ac that Ellis Auto couldnt figure out. AND they got it in and out in 24 hrs! Im very happy with their work and would recommend them highly
The owner and front office representative were friendly, professional, and very easy to deal with. I called ahead for a quote, and that was exactly what I was charged. There was no attempt to upsell or convince me some additional services needed to be performed. I was impressed by their team of professionals and feel its a company I can rely upon for any future mechanical issues with my car. Highly Recommend.
I have been coming to John Chaks for years to service my car. These guys watch out for me and take care of all my car needs. In fact I lovingly call them my car husbands.Its a relief to know they are just around the corner and I can always count on them to be fair, honest, accurate and great mechanics!! I dont ever think about going to any other shop....I found THE BEST in Texoma!!
My sister n law went here and the people were very nice and polite. I would definitely go here again.
Very knowledgeable. Thorough. Friendly.
We heard abt Chaks garage from family member who uses them. Well they had our ford escape for 3 to 4 hours diagnosing the issue. I was afraid would be expensive and the fix was appropriate....even for taking our car apart to find the problem and 2 mechanics on it....yikez! Big bucks?!? No maam!!!! Diagnosis was under 30.00!!! We were told that it was brakes somewhere else. Turns out it was not!!! We went back monday and had it fixed. The Chaks staff are wonderful! Thanks for the ridez John C and good job Tyler! We will be returning as needed!!!!! Thanks John!!!!
SUPERB service and professionalism! They helped me when a LOT of other mechanics failed. Great people, and I just cant say enough good things about them.
Driving from Illinois heading to Mexico heard a noise on one of the tires but it was not flat, Honda dealer was booked for the day and referred me to John, awesome service !!! a nut stuck on the emergency brakes making the noise randomly. Great friendly customer service Thank you both Jonh and Tyler GodBless you
Got a vehicle State Safety Inspection completed. Customer service was great, and they completed the inspection promptly.
Best shop I’ve ever been to. Guys know their stuff!
Said need spend $400 for tapered bolts having trouble align tow in on front end alignment .reason they could not get aligned because right front tire had 3 inches movement because wheel bearing coming out. Wow safety big hazard. They didn’t even caught. Other place replaced front wheel bearing no issue with alignment
Tyler is great to work with. The mechanic does great work too. They offer 2 year warranties, which is unheard of.
Everyone was so nice. I got my brake light light fixed and my car inspected !!Thanks guys
I am very happy with the service of the staff and owner.
We were traveling from Dallas home to Illinois. We heard some loud noises from a back wheel, so pulled in to have it checked. We met John, Tyler, and Angie, who visited with us graciously as the tech fixed our problem and got us back on the road very timely. Great service and great people. Were glad to have met them and would recommend them highly based on what we witnessed in their customer service with many while waiting on our repair.
John is always willing to listen to my description on the situation, keep an open mind, assess my mechanical problems, ( all of them), and let me know. He does not talk down to me because I am a woman. He is very honest and gives high-quality work. His staff is great!!
Absolutely love these Guys. They are always professional and realistic on repairs. Work is under warranty, parts are under warranty, very timely. Our family has been using them for years!
Great service! Definitely recommend!
Absolutely wonderful place to take your vehicles..and very very kind people there !!
Great service and very nice hospitality, clean building honest mechanic.
This is an amazing, professional team that takes the time to break the barrier and help explain what’s going on. They go the extra mile to make sure you and your auto needs are taken care of. 5 stars and will be recommending to friends and family!
The Best Auto Service . Professional and Timely. I will continue doing business here for any auto repairs needed. Thank you for doing a great job. Shella
All really nice people will definitely use services again
Fast and friendly service!
My truck was lifted by a local business that specializes in 4x4’s. It has always seemed like riding in a tank. Steering was uncontrollable. John took time to drive to business that did lift to discuss. After they did repair truck drives better than ever has since I bought. They go the extra mile to make sure you’re happy. John even stayed late to ride in truck with me to make sure I was happy.
Awesome service with great professional employees!
Great service. Did a lot of work in a short time.
They take such good care of my cars! They work hard and they care about the quality of their work. I’m so thankful to have found an honest, quality repair shop with people who care about their customers. Five stars forever!
Everybody was was super helpful. John went above and beyond to repace my battery.Tyler was super helpful.I feel safe taking my explorer there anytime.
2nd return to shop with excellent service. Friendliness and customer service impeccable. Will return for future business.
Great service.
Great people, great service!
Not terribly impressed by them. Costs seemed higher than I am used to. I felt like they were adding unnecessary repairs to my daughters car. I had never heard of them and dont plan on going back
Overhaul on a Toyota. Kept for a week. Thought it was a brake job. Turned into way more. But they went above and beyond, and actually looked at the car! Most will just do the job you ask for. They looked to see what was wrong with it and gave me options for what I wanted to fix. I wanted it all done. Good mechanic. Ill go back.
The best place to go for all your car needs. The workers are friendly and honest. Doris is the best and makes you feel like family. They even call back and check on how you and your vehicle is doing. Best service in Grayson County!!
Great service, great mechanics and super efficient. Great job on our car.
Excellent service! They have always taken such good care of me and my family!
Excellent service! In the past we use to take our vehicles to the car dealer... we had a problem with a vehicle dying at every stop we made and took it 4 different times to the dealer. Each time we were charged an excessive amount and it was never fixed. If we would have taken it to Chaks the first time we would of saved a bundle of money. They immediately knew what it was and guaranteed their work. The problem was fixed and this is where we take our 3 vehicles to for now on. We just had a mirror replaced and our car inspected within hours!! Thank you Chaks for your professionalism!!
Great place to get front end alignment!! Very professional, polite, and I will go back there again. I recommend you go too!
John, Tyler, and rest of his team are blast to be around. They shoot straight when it comes to the repairs needed. I’ve taken my truck and daughters car in for repairs and will use this group again.
Buying a car out of state and I had them do a prepurchase inspection. They went above and beyond to show me vehicle blemishes in the paint since I hadnt seen the car. On top of that they spent time to clear codes and chat with me on the phone. In the end, the price they charged me was less than the quote!
A friend and I stopped by here with low tire pressure on a road trip. Not only did we get the tires filled, the mechanic put the car on a lift and checked all tires to be sure they hadnt picked up any nails. All for free! Im so grateful for the peace of mind from this great service provided as a kindness to strangers.
You get what you pay for and John and Tyler both are honest and will shoot straight with you about what needs to be done. They are a pleasure to work with and keep my vehicles running great. Thanks to everyone at John Chaks automotive.
Being new to the Texoma area I was really nervous about having ANY local shop do major work on my European import. John Chacks crew put my mind at ease and delivered. Cant thank them enough. I wont hesitate to use them again.
Very happy with the services that I recieved here. My pickup broke down while I was driving through so I made an appointment to get it looked at the following day. When I asked if I could have my vehicle towed there a day early, they told me that it wouldnt be a problem. As soon as it was off the tow truck they immediately put it on the rack to diagnose it and had it fixed before lunch the following day.
Personal service. Prompt quote and repair.Near Hucks
Trust these guys
My alternator went out as I was driving from Dallas to Denison. I tried at 3 garages to get someone to take a look at my engine. Since it was a Friday afternoon, I could not find anyone to help me. I called John Chalk Automotive and they told me to drive directly there. They were very kind and accommodating. They had me drop the car off Monday morning and shortly after noon..... it was done! Not only are the staff warm and friendly, they are exceptional professional mechanics! I will never take my car anywhere else!!!
Was told 2001 dodge diesel needed $4800 worth of work. Not only was alot of unnecessary work being done they were almost DOUBLING THE PRICE OF PARTS! Went and got second opinion. It was $2700! I have put 4000 mi on vehicle since repairs. If you take your vehicle here ALWAYS GET A SEVOND OPINION!
These fellers are great. They were informative and professional. They were true to their word and price when they diagnosed my Volvo. This is an honest repair shop in a time when too many shops are of the dishonest persuasion.
Went there in 2011 to get a belt replaced on my truck. John emailed me a quote, and I did some research to find that it was a very reasonable price. So I brought it in, and they fixed it in no time. 5 years later, came back with a new vehicle, even a new look, and not only did he remember me, but fixed my mirror for cheaper than anywhere else I took it. Cool dude. Great place to get your car fixed. Honestly, I wouldnt take my car anywhere else in town.
John is a really nice guy! Theyve helped me out a number of times and have been quick and helpful. I trust them and will be going back soon for my other car.
Took my SUV in for what I thought was a rear suspension noise and it turned out to be a lose tire jack. Another car repair shop told me I needed new struts but since I had replaced struts about 2 years ago I got a 2nd opinion from Chaks Automotive. Got the problem fixed with minimum outlay and they even took me out for a test drive to make sure all was good.
Once again, John and his crew took great care of me! We had just finished a vacation down at the Frio River with several friends. My pickup developed a ticking sound from pulling a gooseneck trailer all the way down over some mountainous areas. My family was heading to San Antonio and my good friend, Brett Graham, volunteered to drive the pickup and trailer home and to Johns place. Upon arrival, John and crew determined the pickup was still under warranty and hauled it to Hoyte Dodge. They could have easily done the work and Id have never know. Impeccable integrity! Thanks, John!!
Great customer service. Great job the the car
Personable service that treats you like an individual consumer, not just another number that walks thru the door. First visit, I was recommended by Discount Tire to get a wheel stud replaced. They fixed that and finished my brake jobm. A second visit, had an issue where there couldve been a lot of suggested parts, extra costs. They charge DFW market value prices, but for high quality work and trustworthy mechanic moral. Only service shop in town for me moving forward.
Great service and friendly, professional staff! They go above and beyond!
Amazing service! Honest great group of men. Was passing through on a road trip and they fixed my car in 30 minutes.
John is a standup guy. They got me back on the road and worked with me on payment. Couldnt ask for more!
Impressed with their honesty, thoroughness and integrity !
Professional, honest, and quick service. I will definitely take any of my cars here for service. You wont find a better shop or better service anywhere in the Texoma area.
Very honest work. Informed me of other work that should be done, but no arm twisting, up selling, or estimate creep.
Ive been going here for 8 or more years, not to mention all the people I recommend to him, and everyone including me have been extremely satisfied with the speed at which he gets it done and the care he takes to get it done right. Ive been around long enough to have tried most the mechanics in the area and would recommend him to all.
Great on prices for repairs and letting you know ahead of time.
Had just moved to Sherman and had a hard time finding a good mechanic. They are pricey but worth it. They are very friendly and had my car ready sooner than anticipated.
OUTSTANDING AUTO SERVICE! I appreciated their courtesy, professionalism, and honesty when I brought my car to them on 8-3-12 as we were passing thru the Denison area on a trip. Although Sears had just replaced the battery with a new one, we were still not getting much power and the battery light was on. We thought it was probably the alternator, and we would not have known any better if they had said that the alternator was the problem, but the service technician said that it was only a loose wire, and they looked at the car and fixed it right away because they wanted to help us get back on our way to our destination, and they did not charge us a dime. I cant thank them enough for everything.
Very nice staff. Easy, to find and great work.
The place is run by some good guys, but I went in for an oil change and left 2 and a half hours later, not discounted by even a dollar.
Took a PT cruiser fix it good price.
There is nothing more important than our loved ones. I trust John Chaks to service the vehicles that transport my family. They do the job right.
I walked in to get an inspection done thinking that someone would come attend me but i walk in the door just to be told i had to wait hours for an inspection when theres was not a soul getting a vehicle inspected so go figure walked in another business they had me in and out in 5minutes.
They went above and beyond to figure out what was wrong with my car and even ended up calling the manufacturer to find out about an extended warranty that had been issued that I had no idea about. They could have just told me there was nothing they could do, but they provided options.
Great Napa Auto Care (NTACG) Shop!
Quick service.
Not a more honest, professional, fair bunch of guys in the business..If you are reading my review, you wont find a better auto repair shop..promise
The only shop around that knows how to work on cars
Only place I will take my vehicles.
Very friendly and honest people.
Excellent service.
Good service knowledgeable mechanics
Great service, great people
Good honest car repair
Quick service.