Stopped in on Saturday to get a flat fixed. Forgot to catch the name of the young man that took care of me, but he was professional and very accommodating. Didnt make me feel like I was wasting his time, which I sincerely appreciate these days. After he repaired my tire we chatted about the supply chain impact on his business. I certainly wish them the very best success in these trying times. Great little shop to visit for service. Will visit again.
Denton Bicycle Center has been my go-to Bike Shop since 2014, and theres nowhere I would rather take my bike. They asked questions and helped me pick out my first bike since I was a child based on my needs, and they have been super reliabke with all of my maintenance and repairs since. Yeah, there have been a couple of instances of problems straight out of the factory, but DBC was very quick to pull up my warranties (rather than argue and try to save face), which saved me a lot financially and reduced my stress significantly. They arent the cheapest place in town, but they ARE affordable and they conduct themselves with honest integrity. Not only do I shop Denton Bicycle Center, I trust them, and to date my trust has not been unfounded.
The owner is a crook. I gave them over 8,000 for a 2021 Top Fuel 9.9 RTX on 9/5 with a delivery promised shipment on 11/10. On 11/3 Trek moved the shipment date to 12/4. I requested cancellation since Trek was unable to produce a bike. Joe begged like a little girl for another chance. I gave him one. On 11/21 Trek moved the date from 12//4 to 12/17.Chance given and Joe failed. I requested cancellation and Refund. Joe refused and said he was not giving a refund.Got Trek involved and was able to get order cancelled. When Joe issue refund he told me to never come back. Dont worry Joe, shopping at your shop was a charity case. I will happily spend my money at shops that actually support mountain biking.
Drove all the way from Mississippi and the guy was able to fix my bike At arrival and had the part I needed. I highly recommend these for any bike needs
Been in business since 1971! The 1 ⭐️ review was uncalled for! Because of covid, bikes have been either non-existent or in short supply since March 2020. Even Walmart hasn’t been able to stock bikes in 2020. (Gyms were closed in 2020, so people bought up the bikes.)
Amazing bike repairs. Pricing is very reasonable. They did quite the overhaul on my bike and I expected it to take forever and cost a fortune, instead they did it quickly and it barely cost a thing. They run a great operation!
Excellent service and very knowledgeable and helpful!
Super friendly guy who worked on my bike. Very knowledgeable and helpful. I’ll definitely come back.
Super friendly staff when I went in to buy something, will be back for sure. Like the concept of the bike exchange as well.
Awesome experience. Joe took care of me. He was very knowledgeable and courteous and took care of all my needs. He did a great job trueing out my rims and replacing my tires on two bikes at a great price.I would definitely recommend this fifty plus year locally owned company to anyone in need of a great bike shop.
Really helpful guys here. Not afraid of sharing knowledge on how to fix your bike yourself. These guys love bike so its nice to just chat with then too.
They are very personable and have great service. Definitely have me as a repeat customer.
Very nice and professional. And busy!
Came in early afternoon on a Saturday with my boys (9 and 2). No customers at the time, which was convenient for me. Explained what I needed done on my sons bike, and the gentleman explained the breakdown of charges and how long he thought it would take. There was a young woman there also, she was quite pleasant. She engaged my oldest in friendly conversation while I chased the 2 year old around as he tried to touch everything in the store.Changing the tire took a little longer than I was told, about 5 minutes. The place was very clean, neat, and uncluttered. The staff was friendly and professional and I thought their rates and prices reasonable. I wouldnt say the service was stellar, but I would definitely recommend them to anyone in the area.
The owner was awesome he replaced tire tube and tweeked my 18 speed back to awesomeness! I highly recommend this place for bike repair.
Seems like a very nice shop. They were able to repair my bottom bracket when I had authorized them to replace it, saving me money, and they even adjusted some other things for free. I will go back.
This is my go to bike shop, and has been for the past twenty plus years. They have great service. I took my road bike in this spring for a tune up and it hasnt ridden this good since i bought it.A great shop, and great people to help you.
Went in to ask some questions since Im new to cycling. The guy I spoke with was very patient and encouraging. Once I hit my goal with my current bike, Ill return here and upgrade. Can hardly wait.
Mr Steve is absolutely amazing we bought one and came back for a second one the same day
My son was looking for parts for his bike, Upon calling he said the man whom answered the phone was very helpful and polite. He took his old parts in, to show him so that he may get them replaced. But as it turned out, the man explained how the part would have messed up and explain the only way to fix it so it didnt happen again. He was also able to answer the many different questions of my sons and mine. Even suggested for us to bring the bike by, so that he can see what all was wrong with it, and see if it would cost more to fix then replace. Will defiantly be back and highly recommend this Shop to those looking for help, parts, or even a new bike.
I went in seriously considering buying a bike and was completely ignored the whole time I was looking around. I saw a few options that I was seriously considering, but had a few questions. I noticed a couple of employees in the back who never came out to see if I needed help. And the employee at the front desk was talking with another customer, clearly saw me waiting at the front counter, and made no effort to help or greet me. I eventually just walked out.
Ive been to a lot of bicycle shops and these guys are hands down the best. Mechanic knew exactly what was wrong with my bike and even showed me what the last shop did wrong. Customer service is top-notch.
Denton Bicycle Center has great employees, but the owner is a jerk. Hes the kind of guy where if you were out on a long ride and double flatted and got to his store with $5 and a tube cost $4.99 Joe would let you walk home instead of eating the sales tax. If you have to go here hope you get Al and not Joe.
Wow, what a difference a new set of brakes make. It was so pleasant riding home with no squealing brakes, being able to stop on a dime.
Brought my bike in for a tune up after buying it used off of Craigslist. Not only were the employees nice, they fixed my bike so it rode like new! I will definitely be returning if my bike ever needs service again.
Took my bike in for a tuneup and get my sons bike repaired. Very friendly, fast, and uninformative. Joe, and the team there are great!
Great place to shop.
In truth I would not grace the door of this bike shop. I had just moved to Denton and I was about to take a trip so I needed a bike box to ship my bike. I called And asked if they had a cardboard bike box, which are plentiful in bike shops, to which they replied yes and they are 20$. I was beside myself in 30+ years of cycling with over 12 working in a shop I have never heard of charging anyone for a cardboard bike box. I replied to the store rep that what he just proposed was absurd and that I would never step foot in their store. So were it possible to fractionalize this star oh I would do so.
Changed a flat tire while we waited
Im missing my right leg above the knee-joint and Im 6feet-7inches tall. About 4 months ago I began trying to learn how to ride a bicycle using a prostheic leg. Then, I went to the Denton Cycling Center to buy a bicycle. They were all very patient and helpful. The owner offered some technique suggestions that ultimately vastly improved my cycling performance. I bought a standard Trek FX3 hybrid bicycle from them and have since done a 100K bicycle race with 3000ft of elevation climb. Ive signed up to do the HotterN Hell hundred in August too in Wichita Falls. I ride almost every day and last week I went 65 miles TWICE...Getting set up right has vastly improved my quality of life. If they can get me going on a great ride then they can get you going on a great ride too.
Excellent! Joe and his staff took time to answer our questions and find the best bikes for our riding style and experience level. We could not be more satisfied!
Great bike shop and reasonable prices the 2 times I went in there I got great service!
Love this place.
Great customer service and a quick turn around time.
Went in with a strange request for my cycling clips. They were able to help me!
GO TO BLUEBONNET BIKE SHOP IS LEWISVILLE, This places prices are a complete joke,They tried to charge me 10 bucks+tax to put my chain on my bike which takes about 10 min max, i would do it my self but i dont want to spend 20 bucks on a chain de-linker. Bluebonnet bike shop in Lewisville did it for free cause they actually care about riders they have been family owner for like 20 years.
I dont know about the other guys who left reviews but Ive always had a good experience here. Ive got a Fuel EX and a 7000 (the old one) from these guys and I recently bought my wife a Skye S. Yeah, sometimes they get busy and cant always see whats going on but its more common that someone comes out to greet you. Al and Steve have been there since the dawn of time and if they cant fix your bike then nobody can.The prices are a bit high but youll only pay it once. If something goes wrong bring it back and ask for an adjustment. They know theyre expensive and they do what it takes to match the quality of repair to the cost.Bottom line: These guys have been here for 40 years. You dont get to stay in business that long if you suck.
Horrible selection ordered from Danscomp if you like low end bmx i recommend these guys for a cheap Fit Bike Co
Knowledgeable staff who are eager to help.
I got a perfect bike there
Helpful and understanding staff
The best in the business
Friendly service!
Great Job
Awesome!!!
Excellent customer service, the owner got down and got my bike out of my jeep, 100% recommended😀😀😀