Wished I had remembered the gentleman’s name who helped me because he was incredible. Aside from his charismatic personality he was very professional and knew immediately what my problem with my phone was and had it taken care of in no time. I won’t be going to another phone repair shop aside from this one. Wished I could have left more than 5 stars, very impressed!

This is the place to go for help with your cell phone. Dwayne worked on transferring my data from an old phone that was in bad shape to my new phone. He didnt give up with the old phones issues and successfully transferred the data! I highly recommend this place and Dwayne is excellent.

Excellent people who helped us fix our xbox one. They were wonderful, professional, and incredibly helpful. Thank you so much!

Dewayne was awesome! He helped me move my contacts over to my new phone and more importantly absolutely made my day!

So professional and attentive. fixed my iphone quickly and took the time to explain the problem. i highly recommend, and will definitely go back if i have a problem.

First time coming here and received amazing service. Dwayne not only fixed my phone issue quickly but also took the time to explain what caused it. Beyond that, I came in right before closing time and still was met with attentive service. Highly recommend this place and will return for any phone issues in the future.

The are very Efficient and very understanding. First time there definitely go back.

They do there best to fix your phone. Very efficient

Dwayne was super helpful, quick, and efficient. Got my phone back to me fast after a CPR location in another state messed up a repair. Cant recommend him or this place enough.

Wonderful staff, very helpful, kind, and personable. Most welcoming repair office I have been to. Highly recommend!

Phone looks great, but 1 1/2 - 2 hours is what we were told it would take to fix it... it took a little over 3 hours☹

I have used CPR in the past with acceptable results I’ve had my battery for my iPhone 6 replaced three times the second time it was under warranty and it went bad the third time they replaced it something happened and it exploded and busted my screen. This time I went in to have it fixed willing to pay for the repairs because it did not dawn on me that it was the last battery they put in it that irrupt it through the screen. Dwayne said he would need to keep the battery and so he did they did not have any new batteries in stock but he said to come back and he would replace the screen and the battery for $97. They called me and said the battery was in and I took it in for the repair at that point Hazel got involved and and begin adding additional charges I explain to her the maximum they said it would be would be 109 at that point I’m assuming it’s one of their management came out and said that that would be acceptable. At this point Hazel begins to tell me they need the passcode to my account I told her that not even Apple required pass codes for the account when they did repair work she became quite agitated seeming and only after her manager got involved and she seem to calm down a little bit. I left thinking they would do what they said I came back and they said that they needed to hook it up to their computer and try to reload some things in my iPhone at that point I ask for the phone back and expressed mydisappointment. I feel like everyone should know this because they are certainly not to CPR they used to be. Their service was good however their parts would seem has destroyed my phone. I called Apple and discussed this visit with them and they insisted to never give anyone the passcode to my device that even they do not ask for that information when they do a repair. Apple service department also said they did their own in-house work and had not partnered with CPR like the person that came from the back insisted they had. He also insisted that it was because Apple didn’t talk amongst himself so I have no idea what that was about however I do know my phone is now ruined due to the battery that I purchased from CPR I do not think they intend on batteries being combustible I’m just grateful there wasn’t a fire or some such thing. I am not the type to write complaints like this however I do believe this reaches the level that others need to know about it I’m certain that I will get some type of reply it’s rather dismissal like some of the other ones I have read however you can judge for yourself.

Quick service and kind staff! Dwayne was very helpful and willing to find a solution to the problems we were dealing with.

Thumbs up. There was a fragment of a charger cable connector broken off inside my phone’s charger port, and they quickly removed it completely free of charge in about 5 minutes. I would bring other devices here for repair.

Duwayne, was a sharp young man, very bright on his feet. A people’s person and does great work. Finished in 30 and every was up to par! Come Shop!

What a wonderful service! The staff is extremely nice and helpful. I thought I broke my charger port but it turned out that the port needed cleaning. They helped me for free!! Thank you so much!!

Scammy. I brought my laptop in to get fix and left with bandaid repairs that didn’t even last a week.

Any phone/computer repair you need done this should be your 1st stop....I stopped at the denton mall for a phone repair the charging port was not working dude was like its going to be $140 without even looking at the phone...I stopped at CPR ended up being free because the port was just blocked and nothing was wrong with it....they are honest and true to there trade

Hazel was WONDERFUL in giving “CPR” to my phone at CPR. My phone needed a forced update, and she diagnosed the problem immediately. I highly recommend CPR‼️

I took my iphone in for a cracked screen, the person who helped me was Hazel and kept trying to upsell me and insisted my battery needed to be replaced, all for over $200, very rude. Better deals elsewhere, avoid this business!

Tyler is a pro!!! Great folks great service.

I went in thinking I may have to have a jack replaced in a tablet after getting a headphone piece stuck in it, but Hazel was able to fix the issue right away and get it out and didn’t even charge me! So thankful!

Reasonable prices and quick turnaround. They did my iPhone battery, and then I saw that they also worked on laptops so I brought in an old MacBook that they were able to restore with the newest OS.

Quick, affordable, quality service! Super transparent about the whole process! Thanks!

Great place to fix iPhone. Wife had her camera lens fixed and we are very pleased with the results. Quick and easy.

Amazing staff and service. If you have any problem with your phone they will help you.

I recently purchased an iPhone 12 Pro Max along with a Zagg Invisible Shield screen protector. I wasn’t confident with applying the screen protector to my phone without ruining the screen protector, so I went by this CPR Cell Phone Repair in Denton. They applied the screen protector to my phone, at no charge. They were also so extremely courteous and pleasant about it! I was in-and-out in less than 5 minutes! That type of customer service, I will definitely return to for future business!

They were fast and professional. They updated me when a part for the repair of my MacBook Pro screen was delayed. I wish there was a student discount, but overall they were awesome.

I see a few negative reviews over price is high but I had no issue with this company at all & you get what you pay for! They saved me alot of money fixing my note 20 ultra which no one in denton could fix! They had a really accurate time frame. If any of our products that dont have insurance are broken this is gonna be my only stop.

After I called around several places, trying to get the best price, i was told they could fix my cracked iPad for 120$ FLAT, I dropped off my iPad. When I came back to pick it up I was charged 140, yes it’s just a 20$ difference but it’s just very irritating and annoying being told one thing and then being charged something different. Therefore I’m giving them 2 stars, because I felt they were unprofessional giving out there price and then overcharging. If I would of been told 140 from the start I wouldn’t of even cared, I just don’t like being lied to. And I would of gone with the repair ppl in the mall they were a bit cheaper and honest.

Great place, quick and affordable

Very helpful with the problem I had with my phone. They know how to fix. Don’t hesitate to acquire there services for any problem that may occur with your phone.

Great service at a reasonable price.

Over priced. I was able to get the same phone new for less than what they quoted to repair a cracked screen

Patient and kind people. They Dont yell if your unmuzzled

Hassle free experience! Thanks to the associate who helped me. I needed a new computer for work, love my MacBook Air ! Everyone wore a mask, and stayed the proper distance I felt safe! Would highly recommend!

Excellent customer service and very knowledgeable. Very pleased with my experience and will definitely be recommending them to all my friends and family!

Great people couldnt get back for two weeks to pick up cause my routes all went opposite way, tried to pay for it several times beforehand during them 2 weeks and they said no dont worry about it pay when you get here!!!

Lightning port had some dirt in it and they cleaned it out for free. The staff were very nice and really quick.

Came in to get the water damage in my phone fixed and they did absolutely nothing to fix it I still have all the same problems as before and you can still see the water in my phone they also refused to give me my phone until I paid them and didn’t tell me before hand how much it would cost just took my phone did whatever to it and then charged me and wouldn’t give me my phone until I paid and it still has all the same problems🙄

Was able to book an appt online and received a quote. When I arrived I was quickly greeted and they were able to figure out that nothing needed to be replaced and got my iPad charging at no cost. Will be back great service!

Just went in about 30 minutes about a issue I had about iOS messing with my passcode and they fixed it with swiftness. The employee was respectful, kind and professional. I highly recommend them.

CPR South Denton is amazing! They not only ended up repairing my phone after another service damaged it, but they did so is record timing and with very responsive and polite customer service. Very trustworthy and dependable. Thanks so much!

I walked in and was helped right away. They fixed my phone in ten minutes and showed me how to fix it myself. They didnt even charge me as it was something that didnt take them long. I was very impressed! Great place!!!

The team working was very nice and professional... super understanding and willing to accommodate. We had a small hiccup with the original intent of being there and had to return another day but overall things were exceptional.

Great customer service! Did a free diagnosis and luckily it wasn’t anything too serious! Very professional people!

Everyone very helpful. I think the price of my screen repair,Samsung Galaxy Note 8, was little high, however it was by far the best warranty (Life Time) then Anywhere that repairs cell phones. I recommend CPR to everyone. ***** Five Stars 😉. PS...my daughter also had her Galaxy note 5 repaired here, (bad battery) & all works well now. 👍

Went in with charging port trouble. The guy took it and cleaned it out. 3 minutes and we were out, no charge..also had a gaming system fixed. Worked and back in the time they said. Very reasonable price.

Needed battery case and screen protector. AT&T gave me hassel went across street all some in like 15 minutes great customer service and stand by what they sell. They have in past replace screens and fixed charge ports for me. THE BEST place to go

We walked in a few hours before a holiday weekend and was greeted by Andy who went above and beyond to help my son with his phone. Not only was he able to repair the water damage within in a few hours he stayed after closing to make sure everything was in working order. I appreciate his honesty and willingness to help when he could of just told us he didnt have enough time to get it repaired. This is the place to use if you need to get your cell phone repaired! Honest, good prices and great customer service!!

L I F E S A V E R S ! Thank you so much for fixing my phone and saving me an insurance claim!!AWESOME place, very friendly and professional! I highly recommend them!

If you want honest and accurate service this is the place to go. I took my PS4 here and they were able to help me. They walked me thru what they were doing step by step so I was aware of the process and so there were no surprises. I am really impressed by the service and the honesty. If I have cell problems or more problems with any technology that they can repair, I am coming here. More than fair prices and more honest than anyone can ask for. Thank you CPR!

Great customer service and communication and a fair price for repair!

I love this place!! Tom and Andy went above and beyond my expectations with the quality of service and customer service! Went in their because the glass off the back of my camera was shattered.... they quoted me a very reasonable price, but the back glass did not fix the problem 100%. The other part of the problem was the actual camera which they fixed for free since the first thing that they tried didn’t fix it. Tom and Andy were a pleasure to work with! If you have a problem with your phone, tablet, or any other electronic for that matter, this is the place to go! If you do go, ask for Tom or Andy, both of which were very polite! Definitely will be going back for all of my phone troubles/needs!

Took my iPhone XR in for an appointment because I had cracked the screen. Greeted with great customer service. They had the screen replacement in stock so the repair only took half an hour! Highly recommended!

I recommend all to get their iPhone repaired here. Staff was respectful and kind and was able to fix my front and back screen of my XR at a reasonable price!

Fast service and nice people.

Very good experience. Quick and easy. Would recommend to friends.

Excellent service, fair pricing, and knowledgeable staff. Honestly, I had little hope that my iPhone was going to ever work again. The staff member who assessed the iPhone asked specific questions and told me that he would do what he could. Well, it worked and now the phone works better than it had in a year. Thank you, Cell Phone Repair! Ill be back for any service necessary on my phone!

CPR South Denton is amazing! They not only ended up repairing my phone after another service damaged it, but they did so is record timing and with very responsive and polite customer service. Very trustworthy and dependable. Thanks so much!

This group has been very knowledgeable and very helpful with all of my electronics. I wouldnt go anywhere else. I recommend them to friends and family. They are very straightforward and they get results. I couldnt appreciate the help they have given me any more. A special shout out to Tom with all the help he provided. Thanks again!!

They were so helpful here!!!! They not only fixed my son’s phone but the reps also answered all kinds of questions that they didn’t have to answer - they were just being really nice to us and patient! Very appreciative of their excellent customer service!

I am very hard on cellphones and cpr is my favorite repair shop. Always timely and do a great job! Ill never go anywhere else.

Dont do linux

Had an AWFUL experience. Very bad customer service!!! First, I call and they give me a price & that’s why I decided to go here. I get there the price they gave me over the phone jumped $30. I said “this isn’t the price y’all gave me on the phone” he said “we got it wrong.” I was desperate to get my phone fixed, so I said “okay how long will it take to get the part in?” They said “we’ll order it today (Monday) it’ll be here Wednesday.” 3 days?! Great order it. I said “make sure an call me when it comes in because i read the reviews and a lot say that y’all don’t call them” I call Wednesday they said “oh no it’ll take a lot more time than that.” THEN WHY SAY IT’LL BE HERE A CERTAIN DAY AND ITS NOT. So a week & 1 day later I call and ask if my part came in. They said “oh yes it’s been here.” I said “WHAT?! I DID NOT GET A CALL” they said “oh I’m sorry.” THE ONE THING I TOLD THEM TO MAKE SURE TO DO. At this point I’m pissed because the drive is 35 minutes there and 35 back home. I honestly should’ve just gone somewhere else. DO NOT BOTHER COMING HERE, they will lie straight to your face. ALSO WILL GIVE YOU ONE PRICE THEN CHANGE IT WHEN YOU GET THERE. Not how you should treat customers!!!!!!

This is the second time we have used them, both times have been great. The first we had them put a battery in a phone, it was done very quickly and at a good price. The second, they fixed the speaker on my phone at no charge. We are very pleased their service and would highly recommend using them.

The employees here were extremely helpful and kind. Finally a place with great customer service .. .Now that is not something you can say very often these days . While I hope I dont drop my phone any time soon, I prefer going here over using the insurance my cell phone carrier offers. It is convenient and hassle free. Totally Recommend!!!

I brought in a water damaged iPhone 6 and although they were able to get it working again, they were kind/honest enough to let me know that it was still acting strangely and was likely to crash again later (with no warranty). They offered me a refurbished iPhone 6s instead for a generous price of $240. The new phone works great and has a six month warranty with them. They saved me the money and trouble of paying to fix my iPhone only having to replace it again later when it crashed. Plus, they were friendly and fast!

Are you in need of your phone or other electronic device repaired and looking at reviews to find the best place to have it done? You can stop looking because Cell Phone Repair (CPR - Denton) is THE place to go. The staff is very professional and knowledgeable. They will go above and beyond to make sure you receive the best experience and will get your device back to you in a flash. They are incredible!

I walked into the store 100% certain I needed my charging port replaced because the cable kept falling out with minimal movement of the phone. As I was about to drop off my phone and have dinner with my family while he replaced the port, the very nice employee told me to give him a minute so he could check to see if the port was just dirty and needed to be cleaned for $10. Turns out thats all it was! He could have easily replaced the port and I would have gladly handed over $55, but very happy to save $45! Thanks for the excellent, quick service.

I rarely write reviews (as you may see from the reviews count that I have) but this is the best place for your electronic repairs. I am a student and I was working with a gadget and suddenly one of the part came loose. I panicked and didnt know what to do so I went to them (since they handle phones, I thought they handle other electronics too). They were very friendly and explained to me what happened and what could be done. Due to the nature of the incident, they said they will try their best to fix it but does not guarantee it might work. I love their openness. After that, they didnt even charge me (even tho I insisted to pay for their service) and said to come back next time (which they give $10 off coupon for) and spread the good word. You guys are the best !!

I took them an iPhone 5s that appeared to have a screen problem. The phone was disassembled and water damage was noted. A new screen was attached and would not function properly. The phone was reassembled with the old screen and a decision was made not to have the water damage repaired. They did not charge for the time and effort used to determine the issue. Thats great customer service. Thank you.

CPR Denton has amazing customer service. I found them online and went in and talked with Tom. Tom was patient and calm as I was panicking about my phone. Tom did his best to fix my issue (phone went for a swim) and was honest with me to manage expectations. I highly recommend Tom and this location for CPR.

Had elite screen protector replaced on my galaxy note9. Done to perfection. Great experience!

Really good guys to bring ur phone or tablet too . I bought my Samsung tablet 4 and they try to help me as best as they can and not over paying for something that is old and hard to find part for . I would recommend anyone with any issues with there device to CPR they really r nice, kind and patient with customer and they will give u the best advice without over paying . Go with them cuz from now on Im and Im going to bring all my phone or tablet to them thank u guy do appreciate everything did for me and fixing my issue with my tablet without charging me for anything

My boyfriend and I came in to get his phones charging port fixed since it was totally dead and wouldnt charge. The man there glanced at it, told us it was the problem was probably just lint stuck in the port, and cleaned it out for free. After that it charged perfectly and we didnt have to pay anything; he could have charged us the $100 to replace the port and we would have been none the wiser, but these guys were nice and honest. I would definitely come back!

Fixed my phone while I waited. Didn’t charge for repair. Phone working great. Second time I’ve used them both times had fast, competent repairs. Wouldn’t go anywhere else.

Had issues in my Iphone 6S plus, it was getting restart repeatedly. They fixed it in a little time and did not even charge anything. Sounds too good to be true but that happened.#Genuine#quick#Awesome experience#would go again

One word: greatness. They fixed my cracked iPhone 6 screen in under 25 minutes. The quality of the repair was A1, the phone feels like and performs like it just came out of the box! On top of all this the staff is very knowledgeable and friendly. Highly recommend

Got my Samsung tablet fixed here last week. They had to special order a charging port which took a few days to arrive; but once the part arrived at their store they got it fixed within an hour and had it ready for pickup. It was a very good price as well. Good service all around and would recommend them to anyone with phone/tablet troubles.

I went here 3 times for them to fix my phone (change the battery 2 times) the 3rd time I came back because my screen kept freezing up on me & it went black (turned off) overall they fixed it. Worked for a month but now it just went black, and won’t turn on🤦🏽‍♀️ Don’t know what’s to do

This is the best i phone repair store in the metroplex. He had my phone back to me in its original condition on the same day. He even recommended a phone case that has worked extremely well for me since I bought it! Very knowledgeable about the service and products he is selling! If I ever have any problems again (I hope I dont !) I will definitely will be giving his store a call!

The Manager Tyler is seriously a life saver! I went to him with a cracked cell phone screen and he gave it back to me looking like new. My kids are always breaking their screens and this place has the best prices and NO long lines like going to the Apple store or the cell phone carrier -- They literally work on your phone while you wait! No need to wait for insurance to send a new one in a few days (I CANNOT be without a phone for few hours much less several days). Someone even came in and said their phone wouldnt charge and thought they probably needed a new one. The Manager cleaned lent out of the plug in and the phone was as good as new. Then he didnt even charge the customer!! Unheard of!! Love this place and recommend to everyone!

It was good! The only thing was that they forgot to call me and tell me the screen had come in so I had to wait longer, and the original guy who helped me was kinda rude.But once the screen was there and I brought my phone they wound up fixing it in half the time they had originally estimated and they were helpful.

I had an appointment with Apple to get my phone looked at, but instead of driving all of the way across town, I went by Cell Phone Repair to see if they could take a look at it. They got me right in, no lines, and fixed my phone in less than 5 minutes and didnt charge me a thing because of how minor the issue was. Connor, Clark and Tyler have wonderful customer service and educated me on how to fix my issue if it occurs again.

Fast friendly service. They recently lowered the price of screen replacement making CPR the place to go. Very happy with my repair.

Tyler is great! Super helpful and fixed my problem quick. I have been there several times now and it’s always a breeze. Highly recommend their service!!

Nice attempt in twisting what actually happened. This is what I call a typical dumb man trying to understand a female perspective.I never said in my review (or in the store) that I expected you to have every battery in stock. YOU recommended Batteries Plus, you should call them & make sure the battery for my phone is in stock. No ligit company pushes business out the door and also the guy admitted to me that he was trying to get me go some place else.

My wife had asked for an estimate to get a dint on her phone fixed because she couldn’t trade it in without it being fixed. They were very quick and fixed it in less than 10 minutes and didn’t even charge us. Would definitely recommend to others.

They fixed the sound on my phone I recommend them thank you

Excellent and fast service. They really seem dedicated to helping you solve the issues you are having with your device. I brought in my PS4 to have the hdmi port replaced, and they had everything done in under two hours.

My IPhone 6 screen was so broken to the point where i could not even see what was on the screen. Customer service was wonderful and they were able to get it fixed in less than an hour. My phone looked good as new!! Hopefully I wont have to fix my phone again, but I am glad theres a great place like this!

Cleaned my charger port in 3 minutes and it was completely free, excellent service.

Do NOT go here. Went in and showed my tablet to them, which had a badly cracked screen. PAID for it and waited a week for the part to come in, they never called me and let me know that it was there...I ended up calling them to check on it and found it had arrived several days ago. Took it in, they called the next day and said the screen they had placed on it was not working properly and they were ordering a new screen and that they would make sure it got there the next day. I heard nothing from them the next day, but I thought they may have received it late in the day, so I waited one more day before calling and leaving a message. Never heard back so I called again two days later and was told the part wouldnt be in for two more days. I was beyond furious. And when I stated how frustrated I was, I was told, Im sorry youre frustrated. I cant do anything about how long it takes the part to get here. How about communication with each other and the customer? How about offering compensation of some sort? Of course they have no rush as I already paid for the service. I will be sure to warn all of my friends and family to stay away from this place. I will update when/if they ever actually fix and return my tablet.Update: Picked up my tablet and was not offered any type of apology for delay and miscommunication.went home and tried to take a picture and keep getting camera failure. Literally everything was working before I took it in for a simple screen replacement. Not sure if I want to bother trying to tell them they messedan up my camera because they will most likely try to charge me to fix that and break something else. Do NOT go here!!!!!

Best place ever. Honest in their diagnosis and suggestions. Fix my cell while I waited. You cant go wrong here.

Called today and they were so nice and I came in and turns out it was an easy fix with no charge!The customer service in general was an amazing experience!Thanks for making my day better!And my phone charges YAY

These guys are awesome! I stopped by on a Friday after work and they got me in and out in 15 minutes! Friendly staff and extremely helpful. I know exactly where to go if my phone has any more issues.

Excellent and Quick service

They replace the screen on my phone within a timely matter and were pleasant top deal with, but the replaced more than just my cracked screen. I noticed that the frame of my phone was missing there scratch that happened with the crack, and instead has a couple of scratches else where. I didnt ask them to replace they frame and that did not communicate to me that they did replace it.

Tom was awesome. He was very friendly and fixed my problem quickly. I have been there several times and have always received great service. I will definitely recommend CPR in the future.