Sandy who helped us on our first visit and Wesley who finished the purchase after shopping around were absolutely amazing. They made the experience painless through their knowledge, attentiveness and all around amazing customer service skills. Great bed, better people here!
This review’s about the excellent customer service I received while shopping for a new mattress today. The actual mattress won’t arrive for a few weeks, but the treatment I got today far exceeded my expectations and the actual treatment I experienced at another mattress store in the area last week. I was greeted as soon as I arrived, and I was given as much time and space as I needed to come to a decision. I was informed of my sleeping habits and what would benefit me most, comparisons of various companies and styles of mattress, and upcoming sales. I would not hesitate to come here again for any mattress or bedding needs, based solely on the quality customer service and pricing I received today. Will update on products/installation when they arrive.
David was AHHH-MAZING. This was our first time buying a mattress and he helped us so much. He was extremely informative and helped us find the perfect mattress! Highly recommend. great pricing and fair deals!
Great experience! I was helped by Joel who was astounding. He was thorough and helped accommodate all my needs while being upfront with pricing and options. He steered me in the direction of a Purple mattress. I’ll be honest, I was hesitant but their warranty is legitimate and gave me comfort in trying the brand out. I highly recommend this establishment for your mattress needs. A++ experience.
Store manger David helped me find a perfect bed for my dad. We needed this bed ASAP and he had the bed in stock and all logistics solved! Thank you!
Wesley was very helpful in listening to our needs and matching us up with possible mattresses. We tried out 5 different brands and found one we loved. Definitely recommend Denver mattress for both their service and their 10 year warrant.
Sandy was so knowledgeable it made our decision making so much easier. I had done a lot of research on Doctors Choice and she filled in the questions we had. Great experience. Sandy usually works in the Lone Tree store so look her up!
We had a wonderful experience with Ryan Hough! He let us sample numerous mattresses and guided us through the purchase. Ryan was thoughtful, knowledgeable, and gave very practical advice. We purchased a wonderful mattress and were thrilled with his support and service.
David is a really good salesman, and should be given a raise regardless of what he is currently being paid.
I’ve slept on Denver Mattress mattresses for more years than I remember! Always good quality at a fair price. Purchase in person so you can try them out. If shipping, you can’t go wrong with Doctors Choice (my favorite). The descriptions are true (soft, firm, medium firm). South Colorado Blvd is my store, Joel helped me select a great mattress! Thank you!
Great products locally made for a great price. Dave the sales rep listened to my needs and made 3 great recommendations without being too pushy. Great shopping experience.
David was very helpful, knowledgeable and friendly. Good overall experience!
Nice, clean, quiet store. Good variety of different brands, types and styles of mattresses. Great customer service! Manager David Rowland was friendly, professional and attentive, without hovering. I was only in the store, for about 30 minutes - from the greeting, to the mattress try-on, to the financial transaction. They werent try to rush me out, I just knew what I wanted, when I came to the store. David listened to what I said, I was there, to buy, so he didnt try to sell me on any other mattresses. The BEST thing about my experience, at this store is, as a BLACK WOMAN, I was treated with dignity and respect! Unfortunately, some retailers look down their noses at people of color, treat us with disdain, and act like we cant afford, what theyre selling. So, if for no other reason, I would HIGHLY recommend this store, at 1243 So Colorado Blvd!
I was really impressed by the salesmanship of Sandy.. She explained the options available to me and the price. She is an excellent representative and very personable. Thanks
My family is moving and Denver Mattress helped me to find the perfect mattresses for the whole family. It was my first time buying a mattress for myself so I thought it would be hard, but David made the experience really easy and he was very kind and helpful.
David was super helpful and fast and efficient. He was so friendly and it made buying a mattress so easy! He really listens to your wants/needs when it comes to buying a mattress. Will definitely be recommending this to anyone in the market for a new mattress!
Wesley was awesome and helped us find exactly what we were looking for! He let us take our time and try out several mattresses. He was very knowledgeable and answered all of our questions. We had a great experience at Denver Mattress and would highly recommend them to anyone who’s looking for a new mattress.
I had an enjoyable and easy expense buying a new mattress at this location. We were greeted quickly and kindly by Joel and he found us a bed perfect for me and my partner within minutes! He was patient while we explored all options and we cant wait for our new bed!
Joel was great. Showed me a good selection of mattresses, was friendly and professional, and had me in and out in less than 30 minutes. No pressure, and very knowledgeable as well.
Bryan Mejia, Manager at Denver Mattress Co. on Colorado Blvd in Denver was outstanding in providing us with specific information on the various mattress options. My husband and I had a conventional spring mattress and were looking for a better match to our needs. We settled on Purple and are sure we will be happy with our choice. Bryan was helpful, friendly, informative and assured us of a scheduled delivery when we need it. Great experience. We will definitely recommend Bryan to our friends and kids.
Brian was excellent! I feel like he listened, was personable and understood exactly what we were there for. No pressure to buy anything out of our price range. He did his due diligence and offered examples of what a little more money can get us in the future (We told him we’d be looking to invest in something nicer once we purchase a home). Overall, he provided fantastic customer service, got us out of there with what we needed in a timely matter and within our budget! Thanks Brian!
The customer experience at Denver Mattress is AMAZING!I recently purchased a doctors choice mattress. This specific mattress is in high-demand, so they did not have it at this specific location. However, the salesperson helping me, Brian, went out of his way to find one of the very few thats available in Denver. To my surprise, Brian called me back a few days later with the good news. He found the mattress I was looking for at one of their Aurora locations. The transaction took place over the phone. The entire process was seamless.Brian is professional, friendly, and personable. I would recommend anyone thats shopping for a mattress to shop at Denver and ask for Brian. Youll be a happy customer.
Phenomenal customer service from Wesley Thomas at Denver Mattress Co! He was so knowledgeable, patient, and helpful. We found the perfect bed after checking out 3 other stores.
We had a very good experience with Joel today. He spent a lot of time with us going over the differences in the various mattresses that Denver Mattress carries. His only goal was to ensure that we had all the information necessary for us to decide which mattress would be best for us. We appreciated his help and deep knowledge of all the different brands and models of beds that they carry.
My girlfriend and I recently came into purchase a new mattress. Wesley, the store manager, immediately greeted us and got started helping us select the best mattress for our needs and budget. Wesley took the time to walk us through and demo, all of the mattresses that fell within our specifications. The sales process did not feel rushed or pressured at all, and I feel like we got a great deal!
David was very helpful to find a mattress to fit our needs. He was very friendly and knowledgeable & took his time to answer all of our questions. We had a great experience shopping here.
Very patient, informative staff and no pressure to buy. They give me the time to pick the best fit for my needs. Plus scored $400 off my purchase!
They were so easy and wonderful to work with! Got our mattress picked out and ordered in less than an hour. Joel was super informative and even able to get us the point us in the right direction of upgrades for our lifestyle.
Wesley and David were both very helpful while purchasing my mattress. The process was quick and easy and they were both professional and polite! Would highly recommend Denver Mattress!
Joel was very knowledgeable and accommodating to get bed delivered when we needed it. Also, he has a great sense of humor. The delivery guys, crew 6, were excellant.
They were incredibly easy and helpful.
Brian was very helpful and informative. He willing stayed after closing hours to continue answering our questions and showing us options. We came back the next day to make a purchase based on his excellent service.
David was awesome! Smooth transaction. Can’t wait to get my new mattress!
Worked with Joel who was great and really knowledgeable. Never felt like I was being sold and had a great experience. Looking forward to better nights sleep!
David was very knowledgeable and attentive to our needs for purchasing a mattress and pillows. Great salesman without making us feel pressured. We enjoyed our experience at Denver Mattress and highly recommend David.
Great experience! Sandy was very helpful and made the entire buying process seamless
I was very pleased with the customer service. My salesperson was very knowledgeable and was very up to date on the product that was being offered. I got a good price. I was told about the mattress and the warranty that it came with.I have shopped at Denver mattress before and have always been happy with the service that I received.
David was absolutely wonderful!!! In and out super quick and got exactly what I needed for a fair price. Highly recommend!
I had a great experience purchasing my new bed at Denver Mattress. Joel was great to work with. He didnt try to oversell me and built my confidence in the mattress I ultimately chose. Would definitely highly recommend.
Such a great experience! Caleb was very knowledgeable and friendly. He let my boyfriend and I look around by ourselves but was available for all of our questions. We had stopped into Denver Mattress after being in a different mattress store, and I’m so happy we did. I’d recommend Denver Mattress (and Caleb) to anyone in search of a bed!
Joel was super helpful! Very professional and made buying a new mattress quick and painless. He showed me the right amount of options, not too many. He listened to my likes and dislikes and was able to find me my new mattress!
Shoutout to Joel, he was incredibly helpful in figuring out the best mattress for me! Really appreciate his help and his sense of humor. 10/10 would recommend working with him.
Sandy answered all of our questions and made sure we were happy.
I’d give a 5 star review except I was handed over to three different sales people. The first one saw me making my purchase and said, “Oh, you’re still here!” Yep, I even asked for him yet he didn’t tell me his name. I love my new mattress and Joel was great!
Crew 6 did a great job with the delivery; they were pleasant, efficient, helpful, and completely professional in delivering and setting up the new mattress and taking away the old one.
Very professional knowledgeable staff. Would give them all my business if I lived here.
Brian was great ! He explained all of the aspects of the mattress warranty and showed me a wide range of mattresses. Denver Mattress is a Superior value when you comparison shop. Ask for Brian he’ll see that you’re happy with your purchase.
Exceptional experience! David R at the S. Colorado Blvd location (and the rest of the team, for that matter) exceeded our expectations. Mattress shopping is not an enjoyable experience, but Davids personality and the culture (of THAT location) made it fun, and we left happy. The ONLY thing that could have been better with our buying experience would have been a twelve pack of the Banquet Beer to celebrate! Thank you Dave and crew - when we need another honeycomb pillow youll hear us coming!
I was so dreading this purchase but Brian was totally low key - no sales pressure at all and certainly didn’t steer me towards more expensive models. Highly recommended.
Excellent sales person…Knowledgeable and tool care of our questions and needs
I had the most pleasant, knowledgeable, and timely experience at the store on Colorado Blvd. I would recommend Denver Mattress Co. to everyone. The manager Joel Salvador was excellent to work with.
David was super helpful! Only went in for a pillow and received friendly service without being up sold. Quick and easy
David did an excellent job of being super helpful with his knowledge of all the different beds.He helped me choose one with confidence and let me know I had a 30 night tester and up to 90 days to exchange the product if I was un happy with it.All in all very pleased so far with my purchase and if Im not I have the ability to exchange it.Which was enclosed to me and very transparent which I do appreciate.Cheers.
Very informative, I already knew what I wanted. I was in & out within 15 minutes, great customer service!
In a world where I do not find REAL customer service, Denver Mattress changes my mind. The entire experience from choosing a mattress to delivery was professional, courteous, knowledgeable and friendly. The employees take responsibility as opposed to its not my department and offer help. I experience that scinero most places, and feel I should get a discount for helping myself, rarely finding a employee who will help, Anyway, I could go on and on with horrible customer service but I wont. Just know Denver Mattress is the place to go for a great experience and merchandise.
Their follow-up text helped me track the 30-days and remember to purchase a second item. Convenient and easy!
We were on a bit of a time crunch and needed a really good bed. David Rowland was very easy to work with and helped us get the bed we love at the price and timeframe we needed it in! We would definitely recommend him to anyone in the market.
Very nice and professional.Wesley helped me find an adjustable platform for my bed . I am very satisfied with my purchase.
This was a great experience. He listened to my needs and helped me to find some floor models that had a nice discount. The team helped me to load (a king, queen and twin XL) into my car and secure them for a short drive.
Caleb was fantastic! I couldn’t have had a better experience. From start to finish the process was simple and easy. Would recommend anyone to come here.
Salesman was well spoken. explained things well, purchase process was smooth & efficient!
What a wonderful experience! From the moment I walked into the store Martina created an unforgettable experience. She is as passionate about beds & sleep as Ive ever seen!!! Asked all the right questions so I could narrow down my decision ASAP. She showed thorough knowledge of all the bed and mattresses. When I finally made my decision she started talking sheets, I was quick to stop her about the ad ons but again her knowledge won me over. Its been about 90 days and I couldnt be happier! If you are in the market for a mattress go see Martina at Denver Mattress on Colorado Blvd
Easiest mattress purchase I’ve made. So helpful and professional and helped find the best option.
Used website, texting chat from website and then called the store to order the mattress. I already knew which mattress I wanted, so it was all quick and easy.
Great deals and awesome people. Joel was extremely helpful with helping me pick out a new mattress. Thanks again!
Highly recommend Denver Mattress Co on Colorado Blvd and it’s sales rep Caleb W.! My boyfriend and I were first time mattress buyers and had little to no knowledge of what we really wanted. Caleb was super helpful in walking us through the different brands, types and styles of mattresses. He asked tons of questions regarding our sleeping styles & preferences to help narrow down the best option for us. We ended up buying one mattress and 4 pillows, all of which I know are going to work perfect for what we need. Quality products, along with an awesome sales rep, made for a very enjoyable experience! 100% would recommend!
We just moved to Denver and needed a mattress for our guest bedroom. I was helped by Shane, and he was both courteous and respectful. He made the process very easy, which was much appreciated.
Wesley was extremely helpful and friendly and helped me find the perfect mattress!
We were helped by John (who I think works at another location, but was here for the day) and we had a great experience. We just moved to the area, and prior to leaving we ordered a mattress through Mattress Firm to arrive about the same time we did. That did not happen. They tried to deliver it sooner than expected, before we had even arrived, so the order got delayed a day, and then we could not get a clear answer about when it would be delivered. We were then told that there may have been a mix up and our order had gone to someone else, so we would have to wait for another mattress to come in. We were fed up with dealing with them, so we walked in to Denver Mattress and sorted things out quickly and painlessly, for just a smidge more (but for much better quality). At least now we have something on the way. No one wants to sleep on the floor for a prolonged period of time after driving a thousand miles and moving your household. Thanks Denver Mattress. In a couple years once were settled someplace and ready to upgrade, were coming back to you.
Joel was amazing helping me and my girlfriend find the perfect mattress for our new place.
Easiest mattress buying experience ever David had me in and out in a flash upfront super knowledgeable what more could you ask for !
I highly recommend Denver Mattress Co and Joel the store manager in particular. Joel was super helpful and informative and helped my Fiancée and I pick out the perfect mattress.Their exchange policy was a big differentiation for us too, 4 months sleep trial with full exchange / refund gave us great piece of mind. We can’t wait for our new mattress !
Went to the Denver Mattress on Colorado Blvd today to get a new mattress. I had my old Doctors Choice for about 15 years. That was an awesome mattress and served me well. Did some research on what I was looking for and went in with my set of questions and budget. Shane the salesperson greeted me the moment I walked in the door. He was able to address all of my questions and concerns. Shane ran the numbers on a few mattresses/bases was interested in. Ended up getting exactly what I wanted at the price I expected. I do like to haggle a bit but the prices were fair for what I got. Im in sales and I appreciate the fact Shane didnt try to sell a sales person on the expensive extras I didnt want or need. In/out in well under an hour. Delivery this weekend! Great job Shane and team!
The salesperson was incredibly helpful and knowledgeable. I’ve been suffering with sciatica recently when I never have before, and it’s conceivable that the mattress I have might have something to do with it, since my mattress is old enough to by itself beer.Instead of pushing me toward a particular expensive mattress or up selling me with a bunch of stuff I didn’t want or need, I was shown a number of options without any pressure toward one or the other, and when I finally made my decision to buy a purple mattress it was an easy process to set up a really convenient delivery time.Overall can’t recommend them highly enough.OH! And they knew what an Alaskan King size was, which no mattress guys have known when I bought my other bed.
Made a purchase over the phone of two Purple mattresses. They were able to match a military discount provided directly by the manufacturer, which was much easier to schedule pickup instead of waiting for the beds to be delivered. Very pleased with their quick, no-nonsense response to price match. Thank you!
Martina at the Colorado Blvd. store in Denver, CO was very helpful! I appreciated her product knowledge and the efficiency with which she helped us. We were looking for an economic way to furnish our quest room and she was great! She swayed us from a competitor who we had just visited earlier and the quality and price was much better. Thanks so much!
We had a great experience today. Caleb was super knowledgeable and helped answer all our questions, was patient, and even gave our kids a couple things to keep them entertained as we shopped so we could decide which mattress was best. Great customer service and we are excited to get our new mattress!
Wesley was extremely helpful and had great recommendations we think we found the perfect mattress.
Shane was excellent! Very thoughtful and went over everything with great detail. Gave me a good deal too which I took! Even let me lay on the mattress to really get a feel for whats good!
Excellent service, great salesman, competitive prices.
David was so helpful and informative. Made the decision so easy! Great selection too. 10/10!
Joel was great and I got a Labor Day deal on a great bed!
Friendly associates, good selection and priced
Caleb was incredibly helpful in assisting my wife and I with buying two new mattresses. We hadnt purchased mattresses in years and Caleb was attentive to our needs, how we slept, and made sure that the mattresses we chose had the right level of support and spinal alignment. Big fans of Caleb! Thank you!
Caleb was an absolute pleasure to work with. I went to the Colorado Blvd Denver Mattress to get a cheap bed for guest coming into town. Caleb suggested the Denver mattress brand. This bed was more than I wanted to spend.He talked me through the features and benefits of investing in my health and best sleeping experience for my guest as opposed to buying just a regular mattress.Caleb was knowledge, patient, and easy to work with. If you are in the market for a new mattress I recommend you stopping by and asking for Caleb.
Great buying experience with David at Denver Mattress on Colo Blvd. Extremely knowledgeable; helpful and attentive without being pushy or annoying.
I went to a competitor down the street walked inLooked at the selection and knew I was in the wrong store. Even though everyone was busy no one took a moment to acknowledge me. I walked into Denver Mattress and they were equally busy however a nice young man took a moment and broke from his client and told me someone would be with me shortly please look around and check back with him. After walking the 3 floors not knowing at all what I was looking at which I’m sure showed on my face.The same man again approached me telling me to please be patient, I replied unfortunately time is not my friend today and with that he got another associate to help with his client andProceeded to help me resulting in a sale for him.
Caleb was wonderful. I came in with the idea of purchasing one mattress and instead purchased a completely different mattress. Caleb was knowledgeable, asked great questions and I left walking away confident about my purchase. Thank you Caleb.
I would never buy a mattress anywhere else. These guys are very nice and helpful. I bought a Purple mattress just before Thanksgiving. I told them how excited I was because I had been sleeping on an air mattress for almost a year. When it looked like we might not be able to get the mattress in my car, they said that they would personally drive it to my house so that I could spend Thanksgiving in a real bed. We finally got it to fit, but I cant tell you how much that offer meant to me. I am thankful for Denver Mattress.
David was very helpful and informing with our purchase today!
Nice store. Shane was great and really helped us with our options.
The best sales experience I think I’ve ever had. Martina was incredibly knowledgeable and had the warmest energy. She even played with our two little kids while my husband and I discussed our options.There’s so many mattress buying options out there. I once bought a mattress online and will never do it again. We left Denver Mattress today knowing that we made the best choice and can’t wait to get it home. I will be recommending Martina and Denver Mattress to everyone. A++
Jennessa at the Arvada store and Joel at the Colorado blvd location offer excellent customer service! They are super friendly, knowledgeable, and helpful. I will definitely be recommending Denver mattress and each of them individually.
Fast & easy. Good info from sales associate Brian. Appreciate no hard up-sell technique.
Excellent service. Great product that is available quickly. Fantastic experience.
Quick and easy. I knew what I wanted, but never had a Denver Mattress brand mattress. Great sale going on too. Overall great experience.
Caleb was very helpful. He listened to our needs and led us to a great bead right off. We gave him feedback and we tried two others. Just like Goldilocks, we found our perfect mattress.
Brian did an awesome job of showing me what is available in mattresses these days. I have had a great Denver Mattress for about 20 years and now it’s time for an upgrade. Brian understood what I was looking for and patiently let me try lots of mattresses. I felt like Goldilocks! :) Brian didn’t try to sell me more than I wanted or needed, but he did help me to figure out what would be best for my sleep style. Looking forward to having my new bed delivered soon! Thank you, Brian!
We called first with some specific questions and talked with Joel. He was very knowledgeable, low pressure, and helped us settle on the right answer.
Joel Salvador was very helpful and courteous. We appreciated the fact that he did not try to pressure us into a sale. We returned to Denver Mattress after visiting two other mattress stores.