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Don Hattan Derby
2518 N Rock Rd, Derby, KS 67037, United States
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Don Hattan Derby
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Jo
Review №1

Evan did a great job finding us the perfect car, going in we did not know exactly what we wanted but he was able to find the right car that fit out budget. He was very patient with us even after multiple visits to explore which car was best to trade in. Not sure I have ever given someone so many scenarios and he kept up with it all and was able to give honest input. The level of honesty between the two of us was something I have not experienced with car buying and was very refreshing. At no point did he pressure us even showing us other cars that could work at a lower payment and where all wonderful values cars. That level of trust lead us back to the original deal we had talked about a week earlier in the month. It’s great having no buyers remorse even when the payment was more than the original goal because the value was clearly there . I can not stress enough the level of no pressure sales from Evan or his manager. Other times the manager will come over just to make sure the deal was closed. That didn’t happen they because they whole Derby Don Hatten team wanted to make sure we got a great value and we sure did. The whole goal was to make my wife’s life easier getting kids in and out of the car and he came through with flying colors. Thank you Don Hatton team for employing a U.S Marine veteran with the integrity of Evan if a the best car buying experience I have yet to have.

Ka
Review №2

Best experience I could ask for!! This was my first time buying a car and I could not say enough good things about Don Hattan in Derby!Even though it was my first time buying a car, I have been with my parents when they have bought cars in the past at other dealerships. We’ve had bad experiences in the past so I walked in to Don Hattan with my guard up. I appreciated that the staff was extremely friendly and you can tell they truly care about their customers. Their prices are reasonable and they were not pushy at all! Shoutout to Matt my salesman for being so kind and helpful! Matt even came on his day off to help me find the perfect vehicle which I truly appreciate. I highly recommend Don Hattan Derby!

Be
Review №3

We got in easy and out quicker than we have ever bought a vehicle. There was no pressure at all just helped as best as they could to get us financed.!

Ke
Review №4

Mike Alemanni was great to work with. He helped us find the vehicle that we needed, without being pushy or trying to steer us toward a more expensive option. Mike made the process easy and enjoyable.

Ko
Review №5

I went in not really expecting to make a deal but Chris Miller helped me leave with the car I’ve been wanting for a long time. He, Montana, and Fernando were all super to deal with and I was only there maybe an hour and a half total. I would recommend to shop the Don Hattan dealerships for your next vehicle!

Mi
Review №6

Evan and Don Hattan in Derby were so wonderful to work with! I knew exactly what car I wanted and they did a great job getting me in the car! Evan was so friendly and has checked on me various times to make sure everything is still good! Would highly recommend Evan and Don Hattan!!! Will definitely be a return customer for any further needs!!!!!

An
Review №7

Just wanted to leave a quick note about what a great experience it was to purchase our 2015 Honda Odyssey from Don Hattan Derby! Matt Holmes was very nice to visit with and made the process very enjoyable. We were there for around 2 hours from the time we pulled onto the lot until we drove our new van off of the lot! Matt was very good with numbers and was very informative when we had questions about the Odyssey compared to other vans. We were very comfortable during the entire process! We would highly recommend looking into Don Hattan and absolutely ask for Matt if you are in need of a car!

Ni
Review №8

I am so pleased to have stopped at Don Hattan in Derby.After months of trying to find what I wanted.I made the turn into the car dealership. Oh to my surpriseAs I hate to shop for carsI was greeted by Chris Miller, a very knowledgeable agent.I told him what I was in search for, oh with in minutes, I knew this was going to be a very pleasant and pain free process. I made the purchase in 15 minutes. These guys are great. Go out and above on what your looking for.Also will like to take the time to thank Brian Happy and Kent LawlessAs I wanted some additional services done.So all in one, if you want a personalized servicePlease stop at Don HattanThanks again everyone.

Sh
Review №9

Kyle and Gary were very helpful in helping me find a vehicle. They listened to what I was looking for and helped me find a vehicle that met my needs. It was a great experience. If your looking for a new vehicle I suggest going to see Kyle and Gary!

Mr
Review №10

Matt Holmes was great to work with. It was very busy on a Wednesday night and he was bouncing around to several different customers. We were very specific on what we wanted and didnt want in a vehicle. Matt took that to heart and was very excited to show us what he found. The vehicle was traded in with some damage and he let us know that the damage was already in the works to be fixed. He was not pushy at all and explained how the process worked with the sale. We had some bad experiences elsewhere, so it was nice to have someone talk to us instead of at us. It came down to money and how much payments would be. He worked with Gary Shockey and was able to get us to where we were more comfortable with payment wise. We ended up coming back the next day to purchase our vehicle. The process for both nights took longer than expected due to the busy nature of the place and short staff. We are very happy with the purchase and look forward to coming back to trade in the next one at some point.

Tr
Review №11

Evan did an amazing job finding me a vehicle that would work for me and my family. I woke up thinking I was just getting an appraisal, and left in a new SUV that I know I can count on for years to come. Thank you Evan for the superb customer service!

An
Review №12

I had the best experience I’ve ever had buying a car at Don Hattan in Derby (I’ve bought many cars through various dealerships over the years). Aaron W. certainly made it an overall enjoyable time! No pressure sales from him or anyone at all, they really care about their customers. The whole team did a great job making us feel welcome, will refer everyone I know to them!

By
Review №13

Had a great experience working with Evan! After the purchase of my truck I noticed a few minor issues. Evan and the service team fixed the issues and made my car buying experience exceptional. Highly recommend this location and Evan for your next car buy!

Da
Review №14

Always take great care of my car. Fast service and great prices.

Sh
Review №15

The car buying experience was made easy thanks to Christopher Miller. He took the time to explain details that were important to me. He didnt hesitate to offer support and suggestions. I would absolutely recommend Don Hattan Derby location to all of my family and friends. I will definitely be a returning customer. I also have to give a shout out to the finance manager. He didnt pressure me and was very straight forward. I left a very happy customer and cant wait to get my service car through the dealer. Thank you Christopher, Montana, and Fernando for making the car buying experience enjoyable!

De
Review №16

Purchased our vehicle less than 30 days from this review. Deal went smoothly no issues there. 2 weeks after purchasing the vehicle we went on our first road trip. Noticed some issues that we did not catch during the test drive such as the tires(found to be out of balance), blueray player not working and blown door speaker. I believe they blamed the Park City location were they brought the car in from for not catching the issues on their inspection. They gladly took a look at my concerns and was able to somewhat correct the tire issue (still a shaky ride. ) Regarding the blueray player and speaker was promised twice and looked dead in the eye by a sales manager that they would fix it, but needed to get with a 3rd party audio/video company . A week has gone by and crickets. Due to trust being broken, I decided to look over our contract again. I no longer wanted the over priced warranty that was added to the price of the vehicle. I submitted a cancellation form to the warranty company as stated to do in the contract. Was informed by the warranty company that my paperwork had not arrived and to contact the dealership to have them submit it. When I contacted the dealership to inform them I no longer wanted the warranty, and the warranty company needed my paperwork. I was given the run around and many excuses of what I needed to do in order to cancel ( such as coming back in to sign a form and other delay tactics). A week later and my contract is still not canceled or sent in to the warranty company. (Thank god the warranty company said they will honor my date on the cancellation form whenever the paperwork arrives. ) I choose to buy a car from Don Haten as I was under the impression they were a reputable dealership. After this experience I’m left feeling like I might of been better off buying a car from a “North Broadway “ dealer. Maybe other have had a better experience, but definitely not my case.

ma
Review №17

My first time buying a car by myself Cody Layton was patient and helpful. Ive had it a month now and still enjoying my new ride. I plan to see Cody often whole taking advantage of the free car wash frequently.

Al
Review №18

Chris helped me out purchasing a new car. He was really friendly and most of all very understanding. He made sure I was treated right and made sure the process went smoothly. I will definitely be coming back!

Ni
Review №19

Evan was knowledgeable and great to work with! Easy process!

Sh
Review №20

Mike Alemanni worked with us a few times on finding us the right vehicle. He was friendly and a great salesman. Not pushy at all and was just all around a good guy. Our experience was great! Highly recommend Mike!

Th
Review №21

Was buying our 1st car ever and Kyle was very helpful. He was super amazing and all around awesome. Thank you Kyle.

Em
Review №22

Matt Holmes worked with us and it was a dream! We couldn’t have asked for an easier purchase of our “new” vehicle. I told him what I was wanting and he was very patient with me. He finally found exactly what I was looking for and purchased the next day!

Kr
Review №23

Easy to work with. Honest and straight forward. I went in just to see if anything could be done about a trade in but not with any high expectations. Matt Holmes started the process and Fernando ended it. Very happy with my end result and would recommend them to anyone!

Jo
Review №24

Working with Christopher Miller at Don Hattan Derby was a great experience! He went above and beyond to meet my VERY (VERY!) long and detailed list of “must haves.” Definitely ask for Christopher when shopping at Don Hattan Derby, he knows his stuff and is very personable. Buying my first vehicle was simple and very enjoyable because of the great salesman, manager, and finance director. I will, without a doubt, be a returning customer; Thanks Chris, Montana, and Fernando!

To
Review №25

Salesman was courteous and easy to work with. Noticed a couple issues when we got it home that werent evident during the test drive. I took it in to the service dept and they took care of it with no hassle.

Dc
Review №26

Came to test drive car, financing wouldn’t work out on it. Mike instantly had another car that was an option that would work. Little newer than we were planing but love the car., thanks Mike!

Sh
Review №27

I have been using service at the Derby Don Hattan for several years and have been extremely satisfied. They are courteous, knowledgeable and efficient. Recently, I was able to purchase a used vehicle when Tyler Mount reached out to me about a trade. My trade offer was well above what I expected and between Tyler and Gary, all of my expectations were met. I would highly recommend purchasing from Don Hattan Derby and using their services.

br
Review №28

I had a great experience my man Jamie got me together real quick even came in on his day off to help me out appreciate everything

Ma
Review №29

Very satisfied. Fixed the car oil leak problem in short order.

Jo
Review №30

Best experience buying a car. Mike Alemanni helped me out. He was so fun to work with and I recommend him to anyone wanting to buy a car. The team stayed after close to help me and I ended up being able to leave with the car I wanted. Highly recommend!!

B.
Review №31

I would like to share my pleasant experience with Don Hattan Derby!I have looked at plenty of dealerships within 75 miles of my location here in Wichita and even went as far as looking a one dealership in Omaha, Nebraska and can legitimately say Don Hattan Derby gave me the best experience and customer service I have seen in a long time.After receiving the utmost professionalism and dedication from Chris (my sales representative) I was able to purchase my 2017 Chevy Malibu with ease.On top of that, I was able to experience the “future of the auto industry.” I was able to purchase my vehicle without stepping one foot onto the car lot or into the dealership. With social distancing in play I completed my paperwork from the comfort of my home.From my sales representative, to the sales manager, to the financial advisor, to the lot manager, to the general manager, I received the most superlative experience I could have asked for without any struggle or hesitation.If I were to recommend any dealership to go to, to suit any of your vehicle needs, this one would be the one! Get in touch with Chris as well for a wonderful salesman!Well supportive and understanding staff!-BradP.S. Did I mention the great deals that were available? Their prices a extremely fair and competitive, along with being below Kelly Blue Books value!

Cl
Review №32

I had a great experience at Don Hattan in Derby. Chris Miller and Matt Holmes helped me out a ton. Highly recommend those guys. It was a no-pressure environment and I really appreciated it. I’ll definitely be going back in the future.

Ca
Review №33

Beware of liars and never buy used!I will never purchase from the Don Hatton again. I usually buy a new vehicle every two years, and it was by far the worst experience Ive had.1. Was lied to about the following:-Leaving with full tank of gas-Full inspected car (apparently it was inspected 5 months prior andthey counted that)-Fully detailed car- When I test drove it the car was trashed. Theyassured me it would be detailed. After purchasing it was clear itwasnt detailed.-I expressed concern with condition of the tires. They assured me ingreat shape. One blew out about a week after I bought it.-Remember that so called inspection? Well I discovered as I wasdriving away that the volume button and apple car play didnt workproperly. The manager told me that should have been inspectedwhen I later talked to him. Well, it wasnt.-They promised me what I owed on trade in and then I tried to pull afast one and offer less at closing with the finance guy.2. The wait time was much longer than I was led to believe. I stated several times I could come back later in the week. I was in the office 2 hours after committing to buying the vehicle. Either be transparent about the wait time or be faster.3. The way you acted when I requested you give me what I owed on the vehicle was unprofessional and immature. The manager threw a fit and stormed off. He then used this as the reason that he wouldnt feel my gas tank as promised.4. I was told that any Don Hatton could handle my services needs. When my tire blew out on the interstate, as we went through that process to get it fixed, etc., we got a huge, frustrating run around from the sales and service department at the Derby location and the service department at the Park City location. This needs to be addressed from within before you share things with customers. It seemed to be an issue on the Derby side as the sales manager in Park City has been great. His name is David.6. After all of this happened I requested the Regional Managers contact from the Sales Manager at Derby and he wouldnt respond.7. Its now going to be a week before my new car is fixed and the rental they gave me broke down on my way to work today. I know David at Park City will take care of me but the rest of this situation is embarrassing for Don Hatton. I would suggest never buying there and if you do, make them sign in writing everything they tell you. Everything!

Em
Review №34

After losing my car in an accident and being at a loss at what to do, Chris Miller at Don Hattan went above and beyond to help me get a new car. He was very friendly, polite, and most of all professional. Wether is was travelling to other locations to find other cars for me to look at, or staying after hours to help me get through and understand the paperwork, Chris was more than happy to help. Overall a great experience and would recommend to others looking for new cars. Make sure to ask for Chris!

Ke
Review №35

Evan helped me out at don hattan got me in the car I wanted very professional and polite will send family and friends to don hattan 💯

sa
Review №36

Mike Alemanni was fantastic, we didnt know what we wanted going into this process but he helped us find the perfect truck for what we needed. I would gladly recommend Mike for anyone looking for a vehicle.

Ja
Review №37

Amazing experience buying my first car. Yes had so many questions and Kyle was so patient and helped me 200%.The test drive super long and I didn’t feel any pressure into purchasing.My second visit I brought my family and it was 105 degrees out and Kyle made them feel right at home offered water and was super polite and courteous.I had so many doubts so many questions and don hattan derby made this one of the easiest situations and choices of my life.I would refer anyone looking for honesty and patience no doubt.Thanks Kyle and thanks DON HATTAN DERBY

Pa
Review №38

Wow --- what a great car buying experience! We purchased a vehicle today from Don Hattan in Derby. Our salesman was Evan and what an impressive young man and salesman. Evan was very professional, pleasant, honest and straight forward with us from the minute we encountered him on the car lot. It is refreshing to not have to fight for the lowest price to purchase your vehicle. It was made clear to us that Don Hattan Derby was a “no haggle” dealership. After doing my own research and my financial adviser researching we both came to the conclusion that the price for the vehicle was fair. Also, the meeting with the Finance Manager Fernando was an awesome experience. This is the first time that the finance manager in a car dealership didn’t “work me over” to try and convince me to finance my purchase rather than purchase it out right. Fernando you were a delight to work with and thank you for being that way. Thank you Evan for treating us with respect and fairness and for sending us off with a really nice vehicle at a fair price-- you were a blessing to us. We will have no problem recommending you and Don Hattan Derby to friends and family.

Ki
Review №39

I absolutely love my new Camaro 2SS. I nearly gave up on my search when I seen a beautiful Black SS Camaro I automatically inquired. I had a wonderful salesman named Kyle I told him my Suburban got wreck and wanted to get my dream car he seen he had this beautiful 2SS that would work with my trade allowance. Don Hattan Chevys sales team gave me more than I expected for my trade and gave me a smokin deal on my new ride! Want a salesman who works hard for you go see Kyle!! We drove 4 hrs one way to buy our car and to meet Kyle!!!

Th
Review №40

Matt was so cool to work with. I hate shopping for cars with a hot passion, and Matt made it seem simple and easy. Everyone worked together to help us get things taken care of. Ask for Matt when looking for a car.

Tr
Review №41

I’d like to thank Chris Miller for an amazing Don Hattan experience in Derby. I had been looking for an Equinox or a Traverse for a while before we landed our amazing vehicle! We drove off the lot with a 2016 Chevy Traverse and couldn’t be happier. He got us the best price that worked out for our family. I’m very happy with our purchase and will most definitely be going back and recommending him to all my friends and family that may need a vehicle in the future! He most definitely deserves a raise! Great salesman!

Ca
Review №42

Low stress and pressure free! Kyle Spencer was incredibly helpful and friendly. I went in knowing what I wanted and Kyle worked with me every step of the way to make sure I was happy with my purchase. As a single woman, buying a car isn’t usually a pleasant experience. That wasn’t the case at all this time! Kyle answered any questions I had without making me feel like a nuisance, never made me feel pressured or rushed, and worked with me to get a deal I was happy to make (both on my trade and my new car). I absolutely recommend Don Hattan and Kyle for anyone looking to buy a new car!

He
Review №43

Chris Miller did an outstanding job helping purchase my new Jeep! He also helped my daughter purchase her first car. Both experiences were seamless and I will definitely use Chris again in the future.

Da
Review №44

Very happy with Don Hatten in Derby. This is the third vehicle that we have bought from them. Aaron Wyckstandt was our salesman this time. What an asset to the Don Hatten company. Very professional and just an all around great guy. His no pressure approach, and his ability to talk to people in a way that makes you feel like you are just talking to a friend about a vehicle, is the main reason we bought this vehicle. Another great deal from the Don Hatten family, thank you.

Mi
Review №45

Our salesman Mike Alemanni was great. He was very patient and answered every question we had. He was not pushy at all as I walked all over the lot at least 3 times. He was friendly and helpful. I would absolutely recommend working with Mike.Gary was very helpful and got our deal done quickly. The paperwork was quick and easy and well explained to us.Don Hattan Derby will definitely get our recommendation!Thanks for the great experience!

Be
Review №46

My salesman was Matt Hensley, and he was great! Very knowledgeable and helpful. Don Hattan is a great dealership, and they sell a quality used vehicle! The vehicle they sell is so quality, I can assure all of you out there that you dont need any kind of warranty from the dealership! No warranty needed for these quality vehicles! Matt sold me a wonderful Ford Fusion. Im so happy with my car, I gotta say, Matt could very well be greatest thing since sliced bread!

Ra
Review №47

These guys know what they are doing, thank you so much for our family vehicle. Matt was awesome as well as the rest of the the team that came through. A must go for you vehicle! Thank you from the Maddox family!

Ta
Review №48

Our experience was great! Our salesman, Mike Alemanni was very helpful. He was not pushy, listened to our needs, and took very good care of us. He made us feel like our needs were more important than the sale. I would recommend going to him if you are looking to buy!As for the location and other staff. The building is new and beautiful. It is clean and all the staff were very welcoming and friendly. Best car buying experience I have had to date. They gave me a great deal on my trade in. I couldnt be happier.

Sy
Review №49

I wanted to share my great experience with Chris Miller at Don Hattan Derby. I didn’t go in completely interested in buying that day but Chris really sold me on the deal for my new truck. He even brought it to me as i was busy and couldn’t make it to the lot. Chris told me all the history on the truck and i was able to get a great deal on my trade in. He worked with the finance manager and was able to get me to a payment that worked for me and my family. In the future I will continue to go to Don Hattan Derby and see Chris Miller.

JJ
Review №50

Stopped by late in the day, just before closing, because of an issue with a key fob. Mike was happy to check it out and changed my battery for free! I’m actually not surprised, I’ve always experienced great service with reasonable prices at the Derby location!

Mi
Review №51

Came to Don Hattan Derby for the outstanding prices and was not disappointed! I pulled into the parking lot and was immediately greeted by a salesman Chris. He found me an amazing deal on an SUV that is going to work great for my family. He walked me through the whole process and gave me top dollar for my trade-in. He let us test drive whatever we wanted and even took us to the other Don Hattan in Park City let us test drive some more vehicles there, he really hooked it up. We ended up buying the same day it was quick in and out, he explained everything that I was signing and gave a full disclosure pulled up history of the vehicle and everything. Did not expect to have such a great experience with so much transparency through the whole process. I do not typically go out of my way to do reviews but I had such a great experience with Chris Miller over at Don Hattan.

Em
Review №52

Great experience! Chris did a great job at getting me a great deal for the car that I wanted. The staff worked really hard to get me the best deals! Overall it was a wonderful experience.

Lo
Review №53

Omg!! Had a great time with my guy Evan Jandrakovic, with Don Hattan, the place is koo, if you needing help with finding a car for you or trade in, yall gotta go to Don Hattan and ask for Evan Jandrakovic great guy!!!!🙂THANKS YALL HAPPY CAMPER

ka
Review №54

Matt was amazing at helping us find the car we needed and we couldnt be happier. Thank you Fernando as well you guys are amazing!!!!! They pulled out all the stops for us. Thank you guys for helping our family.

CJ
Review №55

Mike Alemanni was great helping us get two of our cars traded in and ride out in our new Gladiator.He made the experience quick and painless!

Pa
Review №56

Gave us a great deal trading in a truck we bought new Nov 2019 that kept breaking down. Christ Miller was great along with the great & finance guys.Service dept great too. R&P

As
Review №57

Even though I did not end up buying a vehicle from here I would definitely recommend them. I had a great experience! My sales person was Matt. He was helpful, patient, and really tried to find me something I liked. The guy he was training and his sales manager also. Next time Im in the market for a vehicle I will definitely come back here to see what they have to offer.

Le
Review №58

I just purchased vehicle yesterday. My salesman was Matt he is an awesome guy he will go above an beyond to help you find an get what your looking for. You will go home happy an satisfied. His customer service skills were 💯 from start to finish. I would recommend anyone to buy a car from here. If you plan on going here ask for Matt he will not disappoint you. Thanks Matt🙏🏽

za
Review №59

Super easy to work with and very professional. Skyler took the time to drive my girlfriend and I to their Park City location to find a vehicle I wanted. Made the entire car buying experience enjoyable and got me in a very nice vehicle.

Ja
Review №60

Cody, and the family Don Hattan at Derby were so kind, nice, and understanding to me and my family needs in buying a car. I couldnt be more happier about my whole experience, families from all around go to Don Hattan Derby and have the best car buying experience you will ever have!!!

Ju
Review №61

The professionalism, courteousness and knowledge that I experienced at Don Hattan Derby, is more than I expected. They go beyond whats needed to help you out as a customer. 👍

ab
Review №62

Thank you Don Hattan for the wonderful Experience and thank you Christopher Miller for taking us through all the steps with eses. We came all the way from California to come by a car from you guys. We cant thank you guys enough for the great serves you guys provided us. I just wanted to kinda explain why we did. I got into contact with Chris, about equinoxes and didnt really know anything about them but I just know I liked them. He explained everything to me how they are super safe and reliable and would work great for our situation. Then we planned a trip to come and check them out and we looked at several till we landed on the perfect one. It was a 2018 black Chevy Equinox with black cloth and all the options we needed. I just cant believe how satisfied I am with the staff there; they were so easy and straightforward with everything with no games or tricks. It was so worth the 1,370 miles to Don Hattan Derby and the 23 hours in the car. We traded in our 2017 Chevy Cruze and got top dollar for it so it was a win win for us. Again thank you so much Don Hattan. With our next purchase we will be back.

Ni
Review №63

Christopher miller has been an absolute pleasure to work with. He let the car sell itself. Always in a good mood, and made sure i had plenty of water during the paperwork! Give this man a raise!!

Ja
Review №64

Mike was easy to work with. No pressure and good customer service. There was a error on the pickup and it was fixed promptly.

Br
Review №65

After a long day of running around central Kansas down 135, we ended up at Don Hattan Derby at 5:30, 30 min before they closed. We talked to Matt Hensley about a couple of cars on the lot. We test drove a 2015 Mazda 3 i Touring and absolutely were sold on it. With them closing at 6, the financing crew stuck it out and got us a great deal within the payment we were looking for, 3 hours later. They went above and beyond to make sure we got a great deal and left with what we wanted. Would buy a vehicle here again.

De
Review №66

Very nice to do business with. I bought a jeep Cherokee limited today service was excellent. My agent was Mike Alemanni walked me through it all. Garry made me fill comfortable

ma
Review №67

Great experience buying our Honda Odyssey from Don Hattan! Our salesman, Mike Alemanni was wonderful! I highly recommend him to any of my friends shopping for a car. Knowledgeable, kind, & low pressure!

Au
Review №68

I had a wonderful experience with Mike Alemanni who gave us honest information, was very knowledgeable and patient. I would recommend Mike from Don Hattan Derby to anyone looking for a vehicle. Thank you again!!!-Audrey

Ke
Review №69

EDIT: I wish there was a NO star option! Everything I said below was how I felt when I drove off the lot with my new car.. But when my bank released my loan amount I couldn’t believe it! My loan was over $22,000 for a $15,500 car! The finance guy (Fernando) made it sound like everything was included in my GAP policy, when in fact he had added on another $4,000 for coverages I didn’t even ask for! I guess I can thank Don Hattan for the learning experience on what I should look for next time I deal with a dealership..! Needless to say, my husband and I will NOT be returning in the future!Skyler is amazing!! I avoid dealerships like the plague, so going in I was expecting the worst! Skyler was the complete opposite of any car salesmen I’ve ever dealt with before! He was honest and I never felt like he was trying to take me for every penny I’m worth! I would recommend him to anyone looking to buy/sell their car! My husband and I will definitely be using Skyler again in the future! :)

To
Review №70

My family has bought 3 cars from Don Hattan dealership in Derby and its been a great experience every time. Thanks Chris Miller for helping us out!

Li
Review №71

Let me tell you these guys are amazing🤩 they go above and beyond to get you in the car of your dreams. I dealt with Matt as my salesman and he did everything possible to get me going and on the road in my new car. I didnt feel rushed I felt like they understood me and even sitting in there waiting to get the paperwork done the other salesman didnt rush to the door when somebody came in their parking lot 😂 they were calm cool chilled and I enjoyed being there. I must say that if youre going to buy a car go to Don hatton Derby its well worth it and their attitudes are amazing. They also have some amazing prices on cars. Thank you for my new car 🚗

Na
Review №72

Staff was incredibly friendly and quick. I would recommend this dealer to anyone looking to buy or sell a vehicle. Chris Miller was my salesman and was very helpful through my entire process.

Ka
Review №73

I highly recommend buying a car with Christopher Miller very kind and to the point, he helped us fight tooth and nail to get us what we wanted. The guy is the bees knees and the a1 to the best steak!

Cu
Review №74

Excellent job getting me into a new vehicle that was of excellent quality. 4 stars and not 5 stars due to taking back used car offer after accepting offer and not disclosing extended warranty cost before signing. Did a excellent job of staying late and getting the job done. Would defiantly shop there again.

J
Review №75

Trunk or Treat 2017, a great event that was safe for the kids and appreciated by the parents. Thank you for allowing us at ICS Collision Center be a part of this awesome community holiday gathering! 👍

Ju
Review №76

I didnt personally buy a car but I helped my friend find a car and we ended up here looking for one. We ended up looking at a few but my friend feel in love with a 2017 Blue Ford. They were vary helpful and were vary nice threw the hole process. The sales man who helped us was Chris.

Be
Review №77

I found the truck I have been looking for at Don Hattan Derby and asked Mike Alemanni for more info on the truck. Mike and sales manager Montana were very helpful and quick to find out more info on the truck and answer the questions I had. Definitely recommend working with these guys at the Derby location if you’re in the market for a new vehicle!

Ka
Review №78

Mike and Chris were amazing helping me to get into a truck which I am extremely happy with.

Rh
Review №79

Great service department- always ready to help . Will always take my cars to them ! Got a great car from them when I needed one ! Great people !

Jo
Review №80

Bought a 2019 Ram 1500 from the Don Hattan team a few weeks ago and it was a great buying experience. My salesman Cody helped with all my questions and it was a quick process. I would recommend anyone to look for a vehicle here.

Ed
Review №81

I have not bought a new vehicle in quite some time. My husband and I did a lot of researching of vehicles and came to the Don Hattan website. We found one vehicle that we were particular about.Our salesman was Mike Alemanni and he was very knowledgeable about the vehicle and let us test drive it without any questions. Mike was very helpful also in getting us the right financing. We are very Happy with the service that we received from Mike and the Don Hattan team.

Sh
Review №82

Our salesman Chris Miller was great!! We walked in wanting to look at the Infinti QX 60 and he was very knowledgeable!! We definitely will continue to shop at Don Hattan. - Bill and Shannon Marlatt

Ta
Review №83

These guys at this location worked effortlessly for my business. They went above and beyond to make a deal. They are fair and will work hard to earn your business. I personally dealt with Skylar(sp) he was knowlegable and friendly. I would highly refer this dealership in the future.

Jo
Review №84

My daughter bought her first car at Don Hattan Derby earlier this spring and spoke highly of the sales department, so when my wife and I were looking to buy our next car this was the first place we visited. Their entire crew was knowledgeable, helpful, and patient. Definitely made us feel like valued customers and not just a paycheck.Earlier this year our son’s car broke down and took it into their service department. I am impressed with how clean their shop and waiting areas are. The staff in the service department are friendly and take the time to explain the repair work throughly. We’re definitely going to be lifetime customers.

ma
Review №85

The car buying experience was excellent and the staff was efficient and they worked hard to get are family a good deal. Are salesman Brad was knowledgeable and able to answer are questions and worked hard to get us in the car we wanted. Gary in finance was able to explain are paperwork and was able to tell us what we were signing and why. Great company to buy a car.

Su
Review №86

Matt Hensley made my car buying experience fun and stress free. I scheduled an appointment for a test drive. Two hours after showing up for a test drive I left with my new car! Happy with the service I received!

Co
Review №87

I have been trying to sell my car for awhile and couldn’t find myself a good enough deal, Don Hattan in Derby was FANTASTIC! Michael was amazing and very knowledgeable on all the cars I had questions about. The entire Don Hattan team was able to work for me to get me the deal I needed! I will definitely be using Don Hattan in the future!

Sh
Review №88

Very fast, efficient place. New. Loss of good deals. Tuesday is ladys day.

Pa
Review №89

Thank you Matt H. for helping me find the car of my dreams. I absolutely love my Equinox! Thank you for your help and your patience. I will be a return customer.

An
Review №90

Called service ahead of time to advise I would be dropping my vehicle off due to the check engine light being on and stated what I thought the problem ( fuel sending unit) was, but i still wanted it professional diagnosis of the issue. I was advised of and agreed to diagnostic fees. They called me and told me they cant fix it due to having an aftermarket led light bar aka extra wires under my dashboard that had absolutely nothing to due with check engine code or my fuel gauge not working. Definitely worst experience ever at a repair shop my business will go elsewhere.

Ca
Review №91

After a year of looking for a vehicle, I finally found one I was interested in, so I made the trip to Derby to check it out. After realizing it wasnt the vehicle for me, Matt was quick to help us find something that worked for us, in our price, our payment range, and exactly what we wanted. Overall I was very satisfied with Matt, Steve, and Fernando helping us get into a new to us SUV!

La
Review №92

Recently bought a great van at Don Hattan in Derby and cant say enough great things. Not only did I get a great van my buying experience was fantastic. Michael Alemanni was amazing, he put us in the vehicle beat suited for out family and at an interest rate lower than i ever expected. I would recommend him to anyone looking for a great deal.Also I love that I am able to drop by anytime for a quick car wash

Ha
Review №93

Buying a vehicle from Don Hatton in Derby Ks was a great experience! Our agent, Evan, was friendly and very helpful. They didn’t try to oversell. They listened to what we were looking for and showed us what they had that fit. The process was quick and painless. We love our new SUV and highly recommend them!

An
Review №94

Chris is amazing helped us through the entire car buying process and got us a great deal! recommend buying a car from here.

Ga
Review №95

Matt Hensley and the folks at Don Hattan Derby were patient and understanding with our vehicle search. Matt worked really hard from start to finish to get a vehicle for my family that was the right fit. I appreciated his communication, expertise, and honesty throughout our truck-buying process.

Br
Review №96

Don Hattan derby is a great place to purchase your next vehicle! Currently I have had my car for a week and I am overly impressed and still excited about my purchase. Sales man Skyler Ayesh made the purchasing process so easy and quick! The sales manager Gary was so nice and helpful when guiding through warranties and any needed extra’s! Steve the GM was nice and you can tell these boys really enjoy there jobs and love to help others! Thank you Derby Don Hattan!!

Ki
Review №97

Worked directly with Darin Dalton at the Derby location! He went above and beyond to make sure the vehicle I was buying was exactly what I wanted. He helped me through the entire process and was able to answer all of my questions very quickly. Everyone at the dealership was friendly and made the trade process easy. There was no back and forth on my trade in- from the beginning they were very fair!!!Would definitely go back again!

Ca
Review №98

UPDATE QUESTION..... What reviewer won the free TV giveaway???Don Hattan employees went out of their way to help us. We were needing work done on my car, unsure if the warranty or extended warranty would cover the needed repairs. Not only did we contact the warranty company,, but Don Hattan Service manager did too. They were very good at explaining what they did and the costs covered by warranty and our costs. If work is needed in the future this will be our go to place.

Br
Review №99

Mike in the service department was amazing! Really made me felt valued as a customer and helped me pick the best service for my car.

Mi
Review №100

The sales man Mike did an outstanding job and provided a great deal of patience with my car buying experience. I’m a little late posting this but in April I purchased a new vehicle. Purchasing a vehicle is a “big purchase/deal” and I am very slow in making correct decisions. He provided guidance, was never pushy and very understanding that I had to think of every step along the way. This is my first purchase from the Derby location but third interaction with Don Hattan Dealers. I helped my sister and a good friend purchase vehicles from the Augusta Don Hattan location. Each time the staff was great. My only “issue” was the back end sale each time. If a customer says “no” three times to an extended warranty, it doesn’t matter which way you sell it or the story you provide, no means no. Other than that, very professional!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2518 N Rock Rd, Derby, KS 67037, United States
  • Site:http://donhattan.com/
  • Phone:+1 316-932-1932
Categories
  • Auto parts store
  • Used car dealer
  • Auto repair shop
  • Diesel engine repair service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Highlights
  • Women-Led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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