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Pioneer True Value Hardware
8544 McGraw St, Detroit, MI 48210, United States
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Pioneer True Value Hardware
Comments
ka
Review №1

Worst place to go. Highly recommend going elsewhere. The girl that works there doesn’t know anything about customer service and shouldn’t be working if she doesn’t like her job.

An
Review №2

I will not be using this hardware store ever again yesterday I got a phone call from a female that works there to tell me that my window screen that I dropped off over month ago and paid for the repair a month ago was ready for pick up. I told her that I would have picked it up sooner if I had been called and told it was ready. She tells me (in a very rude tone by the way) that somebody did call and the screen has been there over a month! Like its my fault its been there that long. Like I dont have room in my house for this screen and need to trick them into holding it for me! The screen that I had them repair goes in a window that currently has an air conditioning unit in it so I wasnt in dire need of the screen right away and I figured it was taking so long because Corona virus as everything slowed down and I was being patient and allowing them time to get the screen fixed. I wasnt in a rush but I would come to get it as soon as its ready seeing as I paid for the repair when I dropped it off. So I tell the lady that I know how long its been there and I would have picked it up if someone had called me but nobody did and she hangs up on me. I was on my motorcycle while having this call I was unable to check my phone history right then the once I got home I did and of course I had not received a phone call from that number ever before but even if I had this is no way to treat a customer who pays for a repair before its even done. This is no way to treat a customer period!!!!

Ju
Review №3

If your looking for something ask for Jessie. He knows his stuff

Pe
Review №4

A knowledge able staff and items always in stock great shopping experience

Mo
Review №5

Terrible Customer service, very rude workers!!!I only went there because I didn’t feel like driving to the Home Depot.I don’t recommend them.

Pa
Review №6

Very people are friendly and helpful!!

An
Review №7

Nice

An
Review №8

This is the beat ahopping experience Ive had in years at Hardware Supplies Stores. Staff extremely knowledgeable and customer focused. .

10
Review №9

I will never go to this place ever again! This place used to be ace hardware with great customer service and treated people with respect . But ever since this place changed to Pioneer with a new ownership, it’s just bad attitude, through and through. Well I guess I’ll go to Home Depot from now on.

Ke
Review №10

Always have what I need and good prices.

Ta
Review №11

One of the worst places to go to, they have the worst attitude especially the weird disrespectful lady at the cashier. I will never step a food through their doors again.

Na
Review №12

Took my weed whacker to get serviced they....did not touch it for a week. Called back to see the progress. They were extremely rude ranting that they could be fix it. But why would I have to follow up and not get at least a courtesy call to let me know that?Reality is I have been going to this place for 20 years. Since owners changed. Service is terrible. Not professional and overall you are better off going to home Depot.

Ra
Review №13

If you have a hard to find part, this is the place. People are very helpful and friendly. Neighborhood establishment for as long as I can remember. My first goto place for hardware.

Th
Review №14

This store has everything I need at affordable prices.

Jo
Review №15

They always seem to have the answers to what i need whether they have it on not.

or
Review №16

Always a 10 out of 10. No problems with this great Ace Hardware.

al
Review №17

They have everything you need

Ga
Review №18

Great place to shop - have everything

Lu
Review №19

Employees very helpful.

So
Review №20

Good friendly and honest people.

Al
Review №21

Very knowledgeable and helpful...

Bl
Review №22

Good Place.!!

Ja
Review №23

Very friendly and just like family.

Ja
Review №24

Excellent service

Os
Review №25

You Find What You Need Here

Ro
Review №26

Excellent

Em
Review №27

Professional

Ju
Review №28

I have this store close and whenever I go to look for something I find what I need, it has many products. Thanks to its location, I dont have to go any further

Wa
Review №29

Thank you

Ca
Review №30

To find something you need without going to the big stores is fine.

Ad
Review №31

Heavy hardware store

Information
5 Photos
31 Comments
4 Rating
  • Address:8544 McGraw St, Detroit, MI 48210, United States
  • Site:https://stores.truevalue.com/mi/detroit/19577/
  • Phone:(313) 841-8800
Categories
  • Hardware store
  • Do-it-yourself shop
  • Home improvement store
  • Key duplication service
  • Paint store
  • Store
  • Tool store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–4PM
Service options
  • Kerbside pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health and safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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