My husband Andre Lowe recently contacted National and spoke with Michelle regarding a storage unit. Michelle was professional, polite and very helpful. It was a pleasure doing business with her. Michelles five star job was magnificent.
My name is Antonio Lowe and I just wanted to say that my assistant Michelle was very helpful and polite, I actually had a storage unit that another worker gave to somebody else and Michelle got me together with an even better deal I appreciated that alot, the storage unit and building is very clean, easy access to the service desk, storage units, and the parking availability is awesome! *I Highly Recommend*
Great customer service. Pierre was great at showing my space and being attentive. The unit and the building is very clean and I will be referring others!
Ms Michelle helped me pick the perfect size storage I needed for my belongings. Very patient and professional. The storage facility is clean, safe and secure. I couldnt have picked a better storage facility.
I have to admit this is a high 3 star rating. The place is clean and the management is always helpful. What knocks the review down a full star and maybe a star and a half are the hours. The site says 9:30 - 6:00 during the week, but access is closed at 5:30. Saturday they open at 8:30, but they close access at 4. Sunday, as the say in New York Fuhgeddaboudit!
Very nice and clean and Michele help me out a lot with find me a storage unit that fix my needs
Excellent customer service was very on point with everything i needed. Wonderful personality will be back
First day here ... so far so good, dont like the hours BUT that is not a deal breaker. Pierre is my contact person, I love it when a person knows there job better then I do. So far they get a 4 star, this is just day one. Check back in 30 to 45 days to see if they keep the 4 stars or go up or down.
The staff is professional, answered all of my questions, and the building is always clean.
I appreciate Pierre assisting me! Clean facility and great service!!
The lady April that assisted me was great. The place was clean. I was able to make last minute changes with no problems. And they had the best prices I could find.
I appreciate clean. Outside and inside, it is clean. Staff is clean too. Everyone is wearing a mask. Which is a good thing too. You can only really judge a place by its bathroom, which I didnt use this time around. Prices are good.
Not too cleanly. Elevators always broken.
Always helpful and very professional! Facility always clean, BIG BIG shout out to the manager Pierre Day! Every time I come in he always got me 💯
Love this place has storage for all your needs. Nice and clean to.
The guy behind the counter was so professional. And the facilities are excellent..... His name was Pierre
Pierre is the best salesman here @ the storage facility hes polite, get you in & out. Make sure you know all times & where you enter & exit.God Bless Pierre.
The Guy was nice and pleasant to speak to got me into what I needed and out! Will recommend to Anyone!!!👌
April was very polite and helpful. Helped us find a good unit within our budget. Very very helpful. Facility was clean.
Based off the reviews I decided to come here. The systems were down and I waited patiently for 2 hours. I thought I could at least get $10 off fresh or a bottle of water wouldve been just fine. I was shown my unit which I was satisfied with. Upon pulling up to the gate to unload my access code did not work. It was useless calling the number on the machine. So I had to walk back around to the front desk because Angela did not answer the phone. She told me th cod over again and I tried. Complete fail. Went back around to the desk and she was gone to lunch. Smh. I had workers waiting for another 20-30 mins until someone pulled up and put their code in for me. Im so disgusted I cant wait to be done with this place. Hopefully my access code works next time since the system was down.
My very first experience with National Storage Oakman was to call and get a quote on a storage unit. I spoke with Pierre who provided world class customer service. I am thoroughly impressed with the staff and the size of my storage unit. Im very happy with my decision and I recommend this location.
As a business owner with high quality equipment, having a secure place to store my equipment is imperative. I am glad to have found this place. The customer service representatives (April and Crystal) are highly considerate and helpful. I highly recommend this center. You will not be disappointed.
Best storage center ❤️
When I first arrived there was a mix-up with my reservation. Customer service put the wrong number in and it was cancelled. Pierre was quick to fix the problem. He was prompt, friendly and gave me an excellent customer service experience. I will definitely use them again.
April was very polite and made me feel like my things was in the right hands I will definitely recommend
Pierre was a great salesman helped my sister with all her needs God bless Pierre
April and Pierre was so professional and the storage facility was clean. I was very happy when I came and April had saved the unit I had seen 2 weeks ago Im very satisfied.
This place has been so clean and the manager for this sight is nothing but helpful my whole time storing my belongings at this establishment
Friendly staff clean peaceful environment and 24hr video monitoring if your in need for a safe secure storage facility this is the place, ask for Pierre tell em Da Pound sent u
April & Pierre was very polite, great customer service & answered all my questions.
April was very friendly and patient. She even waited late for me to assist a client. Definitely would recommend this facility. Clean and friendly and helpful staff to
Great job everyone need to come here and clean thank you
Great place, very clean and secured !
Fast & efficient with getting me started & moved in... 5 starz!
April did a great job in helping me pick out the right unit very friendly the building is very clean the prices are affordable keep up the good work Apirl I will recommend others to come here
Perfect to place your stuff.
Carts are old and raggedy and the elevator is always broken
I keep on paying storage every month.
After numerous encounters with other storage unit companies. I walked into this center. Though I was frustrated and not in the best mood, the customer service representative April was very helpful. She helped me calm down and gave me assurance that she would help me figure something out. Sure enough she did that and even manage to put a smile on my face. Thank you April for your help! I hope they give u a raise. You deserve it.
Staff not the very personable
Professional and accommodating service. My first time need for self storage but I can say that Pierre and April understand customer service. Thank you both 👏🏿👏🏿👏🏿
Pleasant office experience, great customer service.
Thanks to Pierre Day for making My experiences a great one. He got me in and out very quickly and overall showed great customer service! I recommended this storage site to every one.
Very clean and professional place of business April was A Great Help and She was Very Kind and Professional Thank you so Much they Lucky to have a patient understanding Employee
April is definitely a life saver with beautiful customer service. My husband and I went to 3 uhaul stores and unable to find any trucks. Cleary they really didnt care because they didnt even try to call around. The moment I walked into the store with April she got her manger on the phone and she found us a truck. You dont understand April you were definitely a life saver today and my husband and I really really appreciate it.. Thanks again sooooo much.
Great customer service. April was very helpful thank you
April was very nice and professional need more customer service people like her
April and the staff was very professional and nice. The building was very clean.
It was clean and quiet as usual, no complaints!!!
Carey was the best...I give them a 10 awesome customer service
Great Customer service with April . Nice atmosphere I recommend this place over U-Haul
April was wonderful. So nice, and very professional .
Great staff... very helpful
Very good customer service April was a big help,O
My experience was great, it didnt take long at all and I like this huge storage place, clean also, the staff is polite, and they allow you to handle your business from there. Thanks!
Close to home, clean, professional, great discount
April...Is helpful and polite and understanding....
Your customer care representative April was awesome.
Pierre the rep on staff was awesome. He took care of my storage issue promptly & with professionalism. Thanks Pierre for helping me & my daughter!
This place is the best! Ive been storing my stuff here for a bit and Ive felt at home. The newest owner is really nice. Thanks again guys!
It’s always good music and energy in the office. I feel bad for the managers after seeing how crazy customers can be, but they seem to handle it pretty good.
Very knowledgeable about what you may need to help ease the struggle off moving and very understanding, great place to visit
Very good storage and customer service.
These guy are the best I was running a little behind and I called and explained so they worked with me, these guys are amazing !
My overall experience here was great I will be reefer more people here thanks for your time and patience with me today
They are so good man they really help me ask for Pierre when u come here he the truth he did a damn good job thanks 🙏🏿🙏🏿💪🏿🤞🏿
My newfound place has changed its name to National and its been a very good company since theyve taken over. You guys need to come in and check us out because I rent a storage space as well come in and we might even have some coffee or donuts. We going to have an opening we got to have some donuts.
Great service. Reasonable prices. Would recommend for anyone looking for somewhere safe to store their items. Check them out!
Great place to visit, nice staff took me on a tour of the building and made me feel very comfortable
Much better storage place. They keep clean and cool only thing they just need to tighty up on the bathroom. The customers should be considerate to keep the bathroom clean too.
Such great place to store my things and the manager is so welcoming.
Like one of the only places that still open with nice people and a clean facility!
They rent u haul trucks, they also have a great customer service
Great staff and very friendly and professional, and always clean inside and out
They are very clean and Pierre (Front Desk) was helpful and very professional.
Extremely satisfied! Very clean and good service
Close to home, safe, and secure
Nice clean establishment. No complaints!
All staff members are nice and polite. I would use them again and would recommend them to others.
I love this place nice clean
The customer service here is amazing, Very nice and they treat you like youd feel like a store who cared about there customers would.
Friendly and courteous staff.
Great place, very helpful staff. They keep the place clean, will continue to work with them.
Alicia was very nice friendly and helpful great experiance
Pleasant new office and Staff.
Always a problem. Website information doesnt correspond with actual happenings.
The new management is GREAT! Friendly service, move-in specials, and everything I need to pack and move!
Excellent customer service!! Will recommend to all my family and friends!!
Went in today, short girl working was very friendly and helpful
They make you feel like family
Definitely recommend! Best service there is!
Stay far away from this place. There are mice and roaches on site and employees that steal from tenants. Somebody came in from the top gates and stole our items
The staff is very friendly and professional. Everytime I go in there the building is maintained in a clean environment.
April she is the best
Very clean and friendly staff, right in the city don’t have to travel the world to get a storage unit and truck
Staff was great easy nice place
I’ve never had a better experience, needs met and then some. Will recommend.
Friendly employees with great customer service.
Excellent service, friendly and professional experience.
Great place with friendly staff