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Ca
Review №1

They are locally owned and operated. We have been taking all our autos here for service and tire work ever since we moved to Dixon 12 years ago. They are careing, friendly, reliable, reasonably priced, and trustworthy. If you want, they will drive you home and pick you back up while they service your car or they have coffee and a decent lounge area if you want to wait.

A
Review №2

This place is a role model in the industry when it comes to quality work, pricing, and AMAZING customer service!!These guys were VERY honest and didn’t try to “up-sell” me in anything beyond what I came in for..Highly recommend bringing your vehicle for maintenance/repairs.Thanks guys!

Be
Review №3

After my girlfriend and I were left stranded in Dixon overnight, the people here went above and beyond to help us get back home. They are not trying to do anything but help and are 100% honest. I specifically wanna call out Rocky for just being awesome at his job.

Mi
Review №4

I see this store has a 4.9 star rating. I chose to change the tires and repair the car here to do four-wheel alignment. The boss is very responsible and friendly. Although the price is slightly beyond my budget, the price is reasonable.

Li
Review №5

Love this place. Go here for my, my husbands and my mother-in-laws car maintenance. Trustworthy, honest genuine caring employees with such great prices.

Ja
Review №6

Nice and friendly. Had a bad fuel pump and they had me in and out within 24 hours.I plan on using them for all my car needs

Sa
Review №7

Ted and all the guys (and girls in the office) have always been super helpful and accommodating. I took my 1990 Honda to them and they kept her running like a champ and now with my 2016 Chevy Cruze, they’re the only shop I trust. Ted is very fair and stands behind all of his employees and their work.I had a bolt in my tire this last time I went in and because I bought my tires with them, he not only fixed that tire (and also found a nail in another after he inspected them) but I got a brand new tire free of charge (plus they repaired the other tire). But that’s just one example. I couldn’t tell you how many time I’ve had a car emergency and they’ve helped immensely. And not only me but everyone in my family takes their vehicles to Dixon Tire Pro’s.So, If you’re new to town or just looking for a new mechanic, I highly recommend going to see these guys. I recommend them every timeI’m asked for anything vehicle repair related. I’ll be a life long customer, no questions asked.

An
Review №8

I have to return cause the messed up on the simple thing I asked them to.do and now I cant air up either tire on that side.

Da
Review №9

I had 2 tires shipped to them from Tire Rack. Appointment for 11am on a Saturday. I was 10 minutes late - service person said it would take 1.5 to 2 hours to complete because I was late. 2 hours go by and they havent even started on my vehicle. As a compromise I offered to leave the vehicle with them and pick it up next business day and pay for an Uber to get back to my house, because I couldnt sit there all day waiting. Cant get Uber due to busy Saturday and my house is slightly rural. I asked about the shuttle service, but they said they wont go outside of city limits, even though its only 15 minutes from their shop - its Dixon, its a rural town, many people live outside of city limits. So I took my 2 tires and left, and I probably wont come back. They were nice enough, but the smart thing to do from a customer service standpoint would have been to just make an exception on the shuttle service, after I waited 2 hours with an appointment, rather than lose my business altogether. If me being 10 minutes late really made that big of a difference, they should have rescheduled on the spot - not told me 2 hours to finish it and then they havent even started after 2 hours. It just felt like me being a few minutes late was the perfect excuse for poor service, and I wasted half my Saturday for nothing. I own 4 vehicles, and I also work in customer service so I know the difference between good and bad - after this poor experience most likely Ill never come back so thats a lot of my business that theyre losing.

st
Review №10

Arrived 15 minutes early for a routine oil change, spent 45 minutes in the waiting room and after speaking to management, they finally started working on my car. Spent a total of 1 hour and 25 minutes waiting.

Su
Review №11

Being new to the area it was hard to find an HONEST and RELIABLE mechanic. I had gotten a quote by email and was able to speak on the phone with Ted. His energetic personality by phone translated to the same in person. I was kept up to date with the progress of the work being done frequently which is rare in this industry. His team works hard and fast and he stands by his work. This is my new go to place! Everyone is professional and friendly. I will be back- thank you !

Am
Review №12

Went here to get my exhaust done and the friendly people over at Dixon tire pro got to work in no time. Eric did the work on my exhaust and he actually finished earlier than expected and did a great job! Will not hesitate to come back here again! Def a 5 starts from me. Go see Eric if you need your exhaust work done

ta
Review №13

The staff went over and above to assist me. Very courteous and kind..

ry
Review №14

Best. Tire. Joint. Thanks to you and your awesome people!

Gi
Review №15

Excellent Car Service Company. They are friendly, professional and quick. I have been using their service for years and I have never had a problem with any of the vehicles I have brought in.

Ma
Review №16

I LOVE THIS PLACE.

Lu
Review №17

A bit expensive. Great service.

Ja
Review №18

Very satisfied with their shop.And the manager.

Ag
Review №19

Good reliable business

Be
Review №20

Quick, fast service for an oil change

Al
Review №21

Great customer service. Needed help with my tires and while the job was very small the owner was very professional and so welcoming and friendly. He had a technician take care of my car right away. The technician was very helpful and professional as well. You can definitely tell that this business cares about its customers with the high quality of service they provide. DEFINITELY recommend Dixon Tire Pros. You will be treated like royalty.

Se
Review №22

Great place for tires, oil change, general vehicle maintenance. Friendly people

Ga
Review №23

Friendly, professional, prompt, but most importantly honest. I can bring my car here for maintenance and know theyre going to do a great job for the actual cost and not jack up the price hoping I dont notice. 10/10 would recommend

Sh
Review №24

I have been going to Dixon Tire Pros for a long time even before they changed names I guess around 12 years and in all that time Ted has always treated me with respect and has never once tried to do repairs that my cars did not need. The guys at the shop do top notch work and if they find a problem they give me several operations on how to make the repairs needed and what each cost upfront.In this day and age of everyone trying to make a fast buck it’s refreshing to deal with a group of people that still believe in total customer service. You can tell that this starts with Ted. I would recommend Dixon Tire pros to anyone that needed auto repairs.G. Metzger

Mo
Review №25

Just moved to the area, brought my car here for an oil change and then two new tires a few weeks later. Trustworthy, honorable prices, and very kind. Definitely see why they are so recommended. Thank you!

je
Review №26

I do the majority of my car repairs at home so I know when I’ve found a great mechanic. I have been sending all of my work vehicles here for years and personal vehicles if the need arises. Ted and Andrew have always been great about scheduling, shuttle trips, and explaining exactly what repairs are being done and why. Roberto did some work on my personal truck and was thorough, knowledgeable, and invited me back mid repair to show me additional items he found that needed attention. On several occasions tire pros has found that requested repairs were not needed, and they have prioritized customer service over making money. The few times a repair has been outside their area of expertise they have not hesitated to suggest an alternative shop. An honest shop that stands by their work, thank you Tire Pros.

Vi
Review №27

Ive been there several times with multiple vehicles and theyve treated me great every time! Ive taken multiple vehicles (Hyundai, Toyota, Jeep) to them and theyve been professional every single time. The Jeep had a cracked engine block that was burning coolant but didnt know it at the time. I took it multiple times and after each time there was no charge because they were trying to figure out the problem. After they finally did figure out it was a cracked engine block, the owner paid for my rental cars without me asking. I would definitely recommend them to anyone in the area!

Al
Review №28

Service was fast, payed what we were quoted. Shop was clean. Definitely my new go to for alignment and rotation.

Ap
Review №29

Excellent service. Very friendly. Ive been using them for 3 years and will continue to give them my business as long as I live in Cali. The owner works the counter, greets customers, and makes the atmosphere very family oriented. I would recommend this business to anyone in the area! April K

Ra
Review №30

These guys have amazing customer service. My wife had a flat and needed a used tire. Since they do not sell used tires they aired it up and referred her to a shop that did. Thank you so much for taking such great care of her!

Es
Review №31

Never going anywhere else again!! :) First time here and unless i move hours and hours away im coming back here every time! So friendly, theyre super fast, and honest. Thank you guys so much!!!!

Ja
Review №32

Friendly, prompt, and affordable service from a locally owned business. Ive been doing business there for twenty years.

Sa
Review №33

Ted, the owner, has one upped Nordstorms in customer service. Ted and his employees I encountered could not have been more caring and helpful and the service was great. I highly recommend this locally owned and operated business.

Je
Review №34

They are the best. They care about each person that walks in the door no matter what problems are happening. I love Dixon Tire Pros

To
Review №35

I had the best service I could have asked for. Teddy was a great guy and a funny fellow. I would recommend this business to anyone

Tr
Review №36

They are super polite and professional. Things get done exactly when they say they getting done.

Ro
Review №37

Fantastically friendly and helpful! I rolled in with a 32 RV with two flat tires, and David graciously helped me out and got me on my way within 30 minutes.

Jo
Review №38

Very communicative. Explained issues. Prompt work.

Mo
Review №39

They let u know immediately if there is anything wrong with your car. They are very helpful and great customer service.

Ni
Review №40

Great place!! Had my tires, tie rods, and air conditioning line changed at really good rates!

Do
Review №41

The best service hands down of any tire shop

K
Review №42

Fast and honest, personable service. Thank you, Ted!

Ca
Review №43

Edit (addressing owners response, 8/23/18):The owners reply states that we discussed a course of action to take for the damage. When I took my car back in the next day to tell them about the damage, they seemed willing to pay to get the damage fixed but said were too busy and didnt have any lifts free. They told me to come back the following day so they could look at the damage. The next day I went back, the technician put my car up on one of their lifts, and looked over the damage. After multiple people inspected the damage, they told me it was superficial and that sometimes low cars scrape going up the ramps so they werent going to cover it.This response is too little and 2 months too late. I fixed this myself a long time ago.6/20/2018:I hit a large pothole and my alignment slipped enough to make steering wheel crooked when driving in a straight line. Based on all of the positive reviews, I decided to get my car aligned at Dixon Tire Pros. My experience was far from positive.Making an appointment was easy enough, the waiting room was nice, and the employees were professional. I was told the alignment would take 45 minutes to 1 hour so I decided to wait. It ended up taking 2 hours but they were very busy so the extra time is understandable. Up to this point I was totally satisfied with the service I received.When I got home I went under my car to mark the alignment cams so I could put them back myself if they slipped again and thats when I noticed the damage. The exhaust was scraped up, there were scratches on the subframe, and the drivers side frame rail was noticeably dented (see picture, the frame rail should be straight along the red line).I brought my car back in to get them to fix it or at least give me some sort of compensation so I could get it fixed myself but even though they admitted that they damaged the car, they said the damage was superficial and that sometimes low cars scrape going up the ramps. First, just because nothing actually broke and the damage was superficial doesnt mean that it is acceptable. What if a door got dented or paint got scratched? Is that superficial damage acceptable? Second, my car has more ground clearance than a Camaro, an Audi S5, and many other cars. If your shop cant handle sports cars then dont offer to work on them!Dixon Tire Pros may usually have good service when everything goes right but so do a lot of other places. A truly good shop takes care of their customer when things go wrong as well. If you decide to try this place, make sure to take lots of pictures of your car beforehand just in case. I am seriously disappointing in the service I received and would recommend you go somewhere else.

De
Review №44

The wiper blades are fantastic! Thank you

ce
Review №45

Very friendly great work

Er
Review №46

These guys are the best! Great prices and incredible service.

Ma
Review №47

Great service fast with a good military discount!

Le
Review №48

Best mechanic shop to go to much more than a tire shop its like going to your familys house ted and Andrew are extremely friendly fair and honest people will always go to them

Ze
Review №49

My wife got her tires here at a great price

Ch
Review №50

Great customer service! I have been coming here for years and refuse to go anywhere else.

Sc
Review №51

Really great place with friendly, helpful staff and good prices.

sa
Review №52

Tnx andrew and ted for the hookup on the set of tires. Hassle free great service

Ga
Review №53

Good customer service at a good price. No surprise fees or services

Ar
Review №54

GOOD service AND GOOD praices

J
Review №55

Excellent service! my family takes all of their cars and trucks here.

Ch
Review №56

Excellent Service, Fast and Friendly.Thanks David and Dixon Tire Pros.🤘

Ni
Review №57

Five star shop.

Ri
Review №58

Great ownership

Mi
Review №59

Always the best honest service

Hu
Review №60

Really good service

Ar
Review №61

Fast and friendly service,

Je
Review №62

Excellent service

An
Review №63

Great service

MU
Review №64

Good

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