Ben and McKenzie were delightful to work with! Im from Indiana and needed to have a check engine light diagnostic run---they were so helpful in doing that in a timely manner. Bens guidance re: returning to my home 3 hours away was spot-on. McKennzie called a few days later to be sure I made it home safely. Super impressed. Highly recommend Precious Automotive!
Everytime Ive taken my car here theyve done an excellent job in excellent time and when they fix my car its actually fixed will always bring my car here
Ben is always great to work with. He is very knowledgeable and always finds solutions to any issue. Service is great. Always done in a timely manner. Pricing is the best around. He is honest and will always do his best to help the customer out. Highly recommend precision auto for any automotive needs!
Weve been customers at Precision Auto for many years. When Ben took over the business a while back we already knew him and were excited for the transition. Hes great at what he does, trustworthy, reasonable, and just a great guy. Definitely recommend!
I had a fuel pump and fuel tank replaced. I asked if I could get my own parts. Theirs were three times the cost. They said ok. I was quoted at around $180 for labor. I got a gas tank kit with new hangers, straps, tank, and the pump all ready in tank. That makes job easy for mechanic. I didnt expect price to go down though. It took three days to order the tank. I asked if I could take the truck. They said if I paid $90 for them to figure out the tank had a hole. I asked if I brought the truck back can I get that towards the cost of the bill. Again agreed. I dropped tank kit off at 10:30 got call at 11:30 the truck was done. Wow great! Maybe Ill get a break on labor. But didnt expect it. Got there bill was $192. I said did you take the $90 off. The mechanic said they had to wait for the tank and had to put old tank back on to get truck off lift. No shop just has a specific tank and pump. So would have had to do that anyway. By the way they didnt even use the new straps. Also I complained that it only took an hour to do job but charged me for 1.8 hours. The owner said thats just how it works. It was very unprofessional. The only reason I went to that shop was old owner. Shop was sold I think three years ago. Next time wait an hour or two before calling customers so they think it took as long as you say.
Fast and friendly service.
Always have a great experience. I would recommend, and have sent my family here to get work done for several years now.
Very fast and dependable service.
I have now used Mr.Kingry and his knowledge and services on multiple occasions with my vehicle that I have proudly owned since 2011.This is the only car I have ever owned and I take pride in the upkeep of it, since it is the only car I have it means so much to my family and I, with sports for my son,work for my self and my wife,not to mention just recreational travel I need to know that my car is working properly in all areas of performance.With Mr. Kingry and the staff at Precision I know everytime that is what I am getting when they roll my car in the shop. Never a doubt in my mind.
Great place and great people
Friendly and very knowledgeable
Bob is fantastic!! He was able to come to the rescue Friday while we were visiting from out of town and our car started acting up. He squeezes us into his already full schedule and got us back on the road in less than 2 hours!! I highly recommend him and willing to say he is the BEST in Dixon!!
Very nice to deal with,professional kinda people......
Ben and staff do GREAT work!! My family has had amazing service here. They are usually able to get vehicles in in a timely fashion.
Ben took the time to explain everything he looked at and replaced, in detail. He spent time reviewing my extended warranty information to identify any possible additional repairs that may be needed. Additionally he reached out to the manufacturer to try and solve an obscure intermittent problem.
Been bringing my vehicles to Precision Automotive for 6 years. Always been very happy. I feel they are more honest than most auto repair shops and give it to you straight.
Best service Ever
Bob and staff does an AWESOME job on the vehicles! Usually can get cars in the same week I call or stop in.
Always doing their best to service the customer. Been bringing different vehicles here for the last 20 yrs and their honesty is why I stuck with them.
Bob and his crew had me in and out in no time. Fixed my vehicle the fist time, very professional.
Great place to go for work
Amazing service!!!
Great job