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Jim Whaley Tires - Dothan (Montgomery Hwy)
2237 Montgomery Hwy, Dothan, AL 36303, United States
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Jim Whaley Tires - Dothan (Montgomery Hwy)
Comments
Ra
Review №1

Bought tires, people were nice. Didnt try to sell me unnecessary repairs. Ive done business with them many times before and hope to continue.

st
Review №2

Great service. Experienced mechanics. In and out in no time.

Pe
Review №3

Good place for tires. Alignment and other car repairs.

Am
Review №4

Friendly people and got our car in really quick and done quickly

Jo
Review №5

Generally tires is one of those places where you can really trust taking your vehicle. The mechanic server very helpful and knowledgeable Ill always take my car there

Jo
Review №6

Ive been doing business with them for over 20 years

JI
Review №7

Kind and courteous. They throughly check the problem and fixed it.

Li
Review №8

Went in today to get a tire replaced. Friendly and nice. Took the extra few seconds to make sure they had a tire in the size we needed, because we didnt know what size that even was. Great service. Always love going here.

Lo
Review №9

Honest and inexpensive. $19 tire flat fix+change

to
Review №10

I took my car in for an oil change. They called me saying I needed rear rotors and rear brake pads, as well as front pads and front rotors turned. I got a quote from Jim Whaley Tire and then took my car for a second opinion.After their inspection, they called and asked me why I thought I needed new break pads on the front and the rotors turned. They said there was nothing wrong with them.I recently moved back to Dothan and use to use Jim Whaley Tires, but I was very disappointed on this visit. Wont be back.

Br
Review №11

Great service as always. Ive used them for years. Ashton was courteous and professional and made sure all of my issues were addressed and fixed.

ga
Review №12

Great and quick service. Super nice people. Used them for years.

Je
Review №13

Hard to believe a tire store can be this dadgum good!! Why go anywhere else. Honest..on time...fair prices!! I love it.

Ra
Review №14

They were very helpful as always. We got there right at closing time but they stayed over and went to the warehouse and got a tire and we were back on the road. Way to go Jim Whaley Tires.

Ba
Review №15

GREAT place to have your vehicle serviced.... highly recommend!!!!!!!

Gl
Review №16

We were at OT at childrens and family services.had car trouble dead battery called he sent a guy over very polite and very quick thanks so much

Ga
Review №17

I like going to this particular location theyre honest and they get the job done right the first time and they get it done as fast as I can.

Au
Review №18

This place is wonderful! We had extensive work done and it was a pleasant experience from beginning to end!

Bl
Review №19

Everyone was very nice and helpful.

Tr
Review №20

Was traveling to Panama City and had brake problems. The guys at Jim Whaley Tires got me in asap, finished the job quick, and got us back on the road. I believe the price was good too. Too often, travelers get taken advantage of. Didnt get this from the guys at Jim Whaley. I highly recommend Jim Whaley Tires!

Bi
Review №21

They stand behind their work at this Dothan location. If something is not right, they will go above and beyond to make it right. Thats all you can ask of any business. Good People !

go
Review №22

They broke a lug nut and then wanted me to pay for it which would cost over $200.00 If you can believe that. Gone to a place down the road which said they would do it for $100.00 Sad

Me
Review №23

They charge a lot of $$$$ to fix nothing. They have a facade of being “nice”, but really all about charging you the maximum for as little as they can do as possible.

Ti
Review №24

The best location for this chain Ive found, and they will take care of until the job is done.I went in for an alignment, and they found an issue with my tires from another place and even took care of that!Ervin and Paul treat you like an old customer, and have earned my future business. I will be getting new tires here when I need them later this year.

Ji
Review №25

Took my vehicle in. They said I needed a new engine. Got a second opinion and turns out it was an oil pump. I saved around $3k not going with them.

Wi
Review №26

Always get me in and out quickly.

Ki
Review №27

Friendly staff, good work! Need more comfy seats for longer waits.

Ar
Review №28

Always great service from all the staff. Randy and staff do it right the first time. Thanks

Ge
Review №29

Reliable, professional, courteous, Above average. I enjoy their service because they are very skilled in automotive repair and community minded.

Li
Review №30

My son bought 2 back tires for his truck got alignment and oil change for less then 400.00. Ill be checking on tires soon for my other son truck there. My son is very pleased with there service.

Sh
Review №31

Reading reviews for tire places in Dothan and this is the first I have seen the owners respond whether good or bad. That’s a good thing. I am considering bringing my car tomorrow. At least it shows they care.

Le
Review №32

The team at Jim Whaley tires on Montgomery Highway, Dothan, Al., are the best! Professional, skilled work, great rates and attentive customer service.

Ha
Review №33

My favorite location as of dealer i trust them with all my vehicles before sold to my costumer 10* costumer service

Br
Review №34

Have used jim whaley on Montgomery hwy for years! Ever set of tires I have bought since 1998 have came from whaley’s.Not to mention the car repairs! They are the only ones I will let touch my vehicles! I can send my wife and know she is not being taken advantage of because she is a woman and doesn’t know that much about vehicles!! True professionals, I highly recommend to all my veteran brothers and sisters! You will not find any better in the dothan area! I will continue being a customer and so will my family!!

Ch
Review №35

Everyone was very nice and pleasant!!

Th
Review №36

These guys are always super nice and they rarely charge for fixing a nail or a tire leak. They take care of you without being greedy. I highly recommend!

Ra
Review №37

Everyone there did a great job! They all told me at least once that my brakes were about to go bad. I preciate it! Dustin did a great job as well trying to get me in and out as quickly as possible

Ge
Review №38

ALWAYS USE HIM GREAT GUY GOOD TO DO BUSINESS WITH. WANT A JOB DONE RIGHT SEE HIM AND HIS STAFF

Wi
Review №39

Best place in town for service

Do
Review №40

They take care of you and fast service 😉

Bi
Review №41

Great folks, good work. Bought my last tires here with no regrets.

Jo
Review №42

Thank you so much for fixing the nail in my tire!! Yall have awesome personalities and deliver great service!!

Je
Review №43

They were busy right upon opening, but got us taken care of pretty quick

de
Review №44

Salesman “Hunter” rude, unwilling to help direct me to the salesman who had helped me over the phone. Provided me with information on which location to go to only after being approached by another employee after I had gotten back in my car to leave. I will not be going back to this location! Otherwise I and my family have been loyal customers for decades.

La
Review №45

Had a tire on our travel trailer go. Fixed tire and had us on our way in no time. Really friendly!

Wi
Review №46

They had me waiting a hour and half just to tell me they can’t give me a oil change. I had to much oil in my truck and asked them to change it. I only came here bcuz Firestone wait time was 2 and half hours and they told me they could get me in before I go to work just to tell me they couldn’t. I wouldn’t recommend nobody go there

Ti
Review №47

I came in with a nail in my tire. They were really busy but, they patched the tire and got me out quickly. Fast friendly service

Ti
Review №48

They were AWESOME! They fixed my tire when the place I brought it from said it couldnt be fixed.

ja
Review №49

Came in today for the first time to service my wifes honda accord and all i can say is great job. If the Mrs is happy then its all good. Thanks

Se
Review №50

I live out of town, but its worth the drive

Ce
Review №51

I think I was overcharged for brakes and rotors I had a guy friend call and the price they gave him was $170.00 and when I took my car up there the price I paid was $280.00, therefore I was charged 110 dollars more than what was quoted to my friend, and I didnt even receive a phone call to let me know my car was ready. Sorry, but I wont be going back. Feeling ripped off.

Ma
Review №52

Just needed a new TPMS sensor, they were able to accommodate and install it within an hour. Thank you

Va
Review №53

Ugh!!!! I am so mad!!!!! Spent $300 dollars last month on tires, was told that they were insured and all that... So my tire went flat over the weekend and the place was closed so I kept air in it best I could until I could get there today. I have never had a problem with Jim Whaley Tires before so I didnt expect there to be one today. Oh how wrong I was!Apparently what they told me it covers was not true. Apparently it doesnt really cover if the tire goes flat on you for things out of your control even though when I purchased the thing they said it covered everything except if my alignment was off, which I also had done that day so its not. So, I spent $150 dollars on a tire that I got a months worth of use out of.So to try and appease me, they gave me a USED tire that wasnt really the right size. There was a reason I paid so much for tires. Im on the road too much to be messing with replacing used tires every other month!I was so mad that my husband told me to go sit in the car before I did something I would regret. Not that I think I would really regret it. That is all BS and they all knew it. They just wanted more of my money.I guess I should know better than to trust anyones integrity any more.

Bi
Review №54

Been doing business with them for almost thirty years here. Always treated me right. Mr. Whaley is and has good people.

Br
Review №55

High volume good quality.high dollar

li
Review №56

Very good service and friendly staff. Lets you know if they see anything that needs to be replaced

Ke
Review №57

Very friendly people with excellent service

Mi
Review №58

A great place to buy tires friendly survice.

Ra
Review №59

Very helpful staff.

Jo
Review №60

Awesome place, quick and great service

Ja
Review №61

I called ahead and had two tires replaced same day. Excellent service and price was exactly what I was quoted over the phone.

Us
Review №62

Fantastic customer service. Quick response to our needs and reasonable pricing.

Wi
Review №63

Always excellent. Very polite and treat me well.

Co
Review №64

Good people. Had my tire on in no time.

Jo
Review №65

They are a bunch of crooks!!!

Ro
Review №66

Great place for automotive repair. Very professional.

Jo
Review №67

If you need tires, find another place. One of the worst tire buying experience i have ever had. I had so many problems with the company. The whole establish is a joke. I wish i could give it worse than a 1 star. Save time and save the headache call around and find another place beside a jim whaley!!!

Jo
Review №68

I am cautious of what places I go to now and days for my car, so I look at reviews before I go to any car places. I choose Jim Whaleys Tires because of the ratings and the reviews. I came there on Saturday October 8, 2016 at 10am for two tire pressure sensors that stop communicating with my car. Don, the front desk, was very helpful from the start to the end. Justin, the mechanic working on my vehicle, was very knowledgeable and helpful as well. Here I will tell you my experience and you will be the judge if you want to come here or not.When I first come here I was again cautious because of the little bad reviews, but we all know that majority of us will write a bad experience more than a good experience. Anyway, Don was very nice and so was Justin. I forgot to mention I was driving by from Florida. So yeah, 10am I showed up with my two tire pressure sensors not reading on my car. My dodge charger 2011 was reading only two front tires, but I remember a mechanic from dodge said that there are some cases dodges car dash display would not match what tire is having a malfunction tire pressure sensors or it was not properly program correctly from the start. At the same time I was told numerous times that these generation of cars should reprogram the sensors on its own after driving certain miles. So yeah lol (laugh out loud).So when the mechanic use their reader to check my sensors, it read all were out, but the car show two rear tire pressure sensors are out. So I was given several options. We can drive to dodge to use their more up to date reader two see what two sensors are out, or buy all four new tire sensors that their reader can read and then get the job done. I choose two buy four sensors first. After Don, call every location to get all four together but no luck, and that I didnt want to order, we took the dealer option.Justin, the Mechanic, and I drove to dodge to link up with his brother to use his reader and to found out it was my front right and back left sensors were out. Now that we found the exact sensors that needs replacing, we drove back to their shop to finally start and get the job done.I also fail to mention that I have 22 inch rims with low boy tires, so only certain shops have the equipment to dismount and mount my tires. As I wait while the work on my car, I can look through the window to see what they doing, go outside to observe them, or sit down and watch some good football, drink coffee, and/or read magazines, I choose to write this review.So, from 10am to 1pm, it was a journey but it was well worth it. These guys will take care of you 100 percent, all by themselves or with some help from other shops, they will try and get the job done, if you give them the opportunity to get the job done. I hope my review help in making your final decision of which car shop to go to. I wish you good luck and god bless.

Cr
Review №69

Horrible experience! ! Stopped here on my way to Florida from TN due to slight vibration in the tires. I paid for allignment and tire rotation. After i left the shop my truck was shaking so bad that my windows were rattling inside the doors and my tire traction light came on. I dont know what in the world they did to my truck and I wouldnt take it back there for free. Stay away from this shop!

Jo
Review №70

Excellent service.

Bi
Review №71

Been dealing with them for almost 30 years dont go anywhere else the best mechanic in Dothan Paul can take care of anything you got their service is absolutely unreachable

Sa
Review №72

Very professional and personable! I never go anywhere else.

Pa
Review №73

Had to bring my company truck here waited an hour before they pulled it in the garage and its just been sitting on the rack. Walked around to see what was taking so long and theyre all joking and playing around. Was going to bring my personal truck here but not anymore not waiting an hour and a half for a tire.

St
Review №74

Went there yesterday for a tire rotation.

Bi
Review №75

Always great service! Scott is very helpful!

mi
Review №76

Great Customer,great attitudes and great price.

Ta
Review №77

They are great to me always

Cl
Review №78

Way over priced

Ra
Review №79

Great service, reasonably priced, open on Saturdays.

sh
Review №80

Friendly employers.Treat you right.

Ru
Review №81

Great Service.

An
Review №82

Excellent service and customer focus!

Je
Review №83

The only place in town that I could find who would install a already purchased hitch.

Ga
Review №84

When I am home in Newville, Al, Jim Whaleys does all of my vehicle servicing.

ka
Review №85

AWESOME TIME LESS THAN AN HOUR FOR A CV AXLE!!!!! REASONABLE PRICE!!!!

Ra
Review №86

AWESOME

Wi
Review №87

Prompt service and advice.

Mi
Review №88

Very good customer service

Br
Review №89

Oil Change / Great Price

Cy
Review №90

Great work and great prices

Ja
Review №91

Great customer service and prompt.

Ke
Review №92

Great service...

Li
Review №93

Good service polite people

He
Review №94

Fast friendly n efficient

Ja
Review №95

Great place friendly people

Ci
Review №96

Always good service

An
Review №97

Good friendly service

Sc
Review №98

Very helpful!!

Ma
Review №99

The only place I will go for my tires

ma
Review №100

They were Great

Information
17 Photos
100 Comments
4.4 Rating
  • Address:2237 Montgomery Hwy, Dothan, AL 36303, United States
  • Site:http://jimwhaleytires.com/
  • Phone:+1 334-794-2030
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Small engine repair service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Debit cards:Yes
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