Very friendly and great help beautiful store great doing business with these guys thanks Gilbert you rock
Ive been getting my rv lp tank filled here quite often. Today an employee told me he couldnt fill it because it wasnt stamped. I told him it had been certified at Butte propane and asked him to call them. He said no he wouldnt. He just refused to fill the tank. I asked him to please call the propane company that had certified the tank. He said it wasnt stamped. It had been scribed and that was not right. Same as calling me a lier. Told me to to cochise and get it filled. They lost a good customer today. FYI cochise did fill it and got a good laugh out of the story. Please avoid this TSC at all cost.I rate their customer service as extra poor
Placed order on line got an email saying ready to be picked up. When I got there they had sold my product to someone else without notifying me. I drive 1 1/2 hours to get to the only store who carry my product. Employees extremely rude called me the f word. I have never been treated so bad in my life. I am a senior and to be called these names by a little young boy. Terrible, now I am fighting for a refund I have been refused because they say I picked up my items. Total scam and now I am filing a small claims court against them. Shame on them.
Hats off to Jose (manager) today. He went above and beyond my expectations to deliver my product. He did an outstanding job of customer service with attention, care, respect, and effort. This Tractor Supply store is now my go to location!
Great place for all your farm needs
Stood at the register waiting to be checked out after three employees came and went without even acknowledging us at the register. I literally had to wave an employee down to ring up our items. The employees were not willing to help whatsoever. Never going back.
You guys are great. We were looking at the dog food, just killing some time and we had a sales person come and ask us if we needed help, he explained different brands to us. Very nice kid. We looked around the store like a couple of kids in a candy store, you have alot of neat stuff,something for everyone. Way to go, prices were good too. Well be back for sure.
This store has everything you could need for your farm! The smell is amazing, country music is bumping, and the staff is very friendly and helpful. Madai is the best. Shes very friendly and knowledgeable and will work to provide the best customer service possible
Came in to buy a gun safe and spoke with an associate to show her which one I wanted, she said someone would be with me right away. I waited 30 minutes nobody ever came and I watched that employee get off work and walk out the front door. Ill buy myself a gun safe somewhere else.
This is a good store, especially here in Douglas. They have a wide selection of items ranging from hay bales to clothing to hardware. Staff is friendly and polite and prices are fair.
Very nice employees
I went this morning to the Tractor Supply in Douglas AZ..I WAS APPALLED WITH THE CUSTOMER SERVICE I RECEIVED FROM THE SO CALLED MANAGER HE NEEDS TO WORK ON HIS CUSTOMER SERVICE SKILLS !!! HE WAS SO RUDE AND ANNOYING..This is the SECOND TIME this has happened and to a PAYING CUSTOMER !!! Luckily someone suggested I go to Cochise Supply..MY EXPERIENCE THERE WAS EXCELLENT!! THEY WILL BE GETTING ALL OF OUR FAMILY BUSINESS..And they Price Match !!!
A well organized and stocked store. It is a little off the main path but easy enough to find. Gilbert helped me find exactly what I was looking for and took the time to carry it all out to my car.
Good customer service, I called and asked for garden supplies and the guy answered all my questions. I stopped by an hour later to buy the items I had asked for and he new I was the one who called. Clean,organized, and very helpful staff.
I was impressed with the your employee Gilbert at the Douglas, AZ store. He went out of his way to assist in finding what i needed for my trailer.Great service.
Friendly and very helpful employees. They seem to have everything you need from chickens to lawn mowers. Great place
It was myself an my best friend i bought a 50 lbs bag of dog food at a higher rate i might say than at anither place. But all was good except that register person didnt offer to have someone help us load it into the old car. Other than that the store is nice with good deals.. Spring time..
I usually visit that store is one of my favorite since I have a dog, two cats and 3 ducks so I need some supplies nice store a little of everything.
Very nice friendly staff super helpful and unlike most of the shops in the Douglas area they speak English here still so 5 stars
Great deal on 100 pack Stanley Street utility knife blades heavy-duty! Great service great hats
We have come here a handful of times over the past year, and have noticed that employees tend to make scarce their presence on the floor. This past May 2018 we walked in for several items, we did not see ANYONE in the store NOT EVEN AT THE REGISTERS, so we walked back out. Now we either opt for a local alternative off 10th and Pan American, or we just go to Sierra Vista.
Nice place to shop all your pets needs. Very good customer service. Frankie is very friendly.
Love the customer service! I go in with two kids they are always nice to them and they help me to my truck with the heavy lifting. Plus prices are good too!
Excellent customer service, bought a gun cabinet and the young man carried it out and put it right in my car. Very polite
Love this store, best dog food and just about everything I look for. Excellent customer service, Carlos goes a over and beyond for the customer!
Always clean and the staff very courteous and helpful. Do wish they would sell less made in China products.
Friendly staff and great products. We have never had a problem finding what we need.
Always a clean store. Salespeople are willing to help. But...if you call in and ask them to hold a product for you...make sure you get their name.
The staff is super friendly and helpful. The clothes, boots, novelties, and animal food prices are very reasonable. Im usuallt there every other day shoppping for ranch goods.
Very well organized and nice staff!
Employees were really friendly and helped us find what we needed quickly
Im not a rancher, which should lend credibility to my statement that TSC has a plethora of quality goods that attract the average pet-lover, handyman (and woman) and backyard landscaper as well as serious farmer/rancher and have their needs met. The staff are helpful and knowledgeable, a definite plus.
Best staff and customer service ever. Clean and organized store.
Best damn supply store in eastern Cochise County!
These guys are friendly and helpful. Store is clean and easy to find what you need.
This is Good Neighbor week, and its good through the 29th of July. We get 10% off our total order, in store and online! Thats in addition toany discounted items. So, we walked out of the store with everything we needed, and a smile on my face!
Variety of farm and pet supplies..a bit too spend on some things tho
Love to go see the clearance worker have a nice personality, love to go see the baby ducks and chicks so cool.
My husband loves this store. Always find good deals.
Theres always someone there to help you. Friendly. Smart. Quick! Love it there.
Staff was excellent. Awesome service,very knowledgeable on want they are selling.
Staff is very friendly and more than willing to help. A++ service
Love this place. Quality items. Great customer service.
Store manager didnt greet costumer, he has no manners... emplyees very good costumer service...i didt find what i needed, they called to SV store and they didnt had neither not good custumer srevises
Great place they let u take ur dog in and shop what they want
Fantastic store for your farm/ranch needs, everything from blue jeans to trailer parts. Staff is always very helpful and happy to see you.
Really awesome employees, they are always there to help the customers
Best place to buy hardware in town but it is a little pricey
Im still waiting for my discounts to be sent to me online the store service is good employees friendly
Wasnt impressed. Only one employee for the whole store. Didnt have the supplies I was looking for. The bathroom had no soap or towels. Not a good first impression. Ill stick to Cal Ranch in SV..
U will find anything for your pet.
The biggest pet peeve of mine is being called bro or dude as a customer by a store employee, which always happens at this store. The other issue, is trying to check out. I always end up waiting to pay by the register because the employees always wander off. They never pay attention to the registers to see when a customer is ready to pay.
Gr8 people helpful staff
The place is clean well organized and has good service.
Super friendly and helpful customer service.
The Tractor Supply is good but not as good as the one in Sierra Vista.
Loved it, got everything under the sun, I mean everything 💞😍
Friendly service. Prices are a bit high.
Very helpful and I like the baby chicks
Awkward shopping do to social distancing
Every member of the staff that Ive encountered has been extremely helpful from the moment I walked in the door almost to the point of discouraging me from browsing through the store with a constant barrage of assistance
Good place very assorted.
Clean, friendly people who work there.
Always helpful and knowledgable.
Not too much in the way of beekeeping supplies, though they do always have more than Cal Ranch (which just has bare shelves).
Abundant supplies with variety, excellent service
Staff members were helpful
Good location great help
Great customer service
Great products, Becky must have been in a bad mood, didnt greet me, didnt offer to help even though Im handicapped, overall great store, tell employees to leave problems at home.
Friendly helpful staff!
Great customer service
Friendly staff, very helpful
You ran out of alfalfa & your workers answer to my question, when will you have more was I dont know.
Always out of what I need
Helpful, friendly staff.
Friendly staff, its a redneck paradise!
I love this place
Nice place for Douglas.
It is a normal tractor supply store.
Always helpful!
Great customer service
Have most of the items needed
I like to shop there!
Cool store
Excellent store
Good place
Nice place
Just about everything you need.
Had the chicken feed, dog feed and pig feed
Excellent store!!
Quality help and products!
Good service
Zz
Awesome
Nice
Routine shopping.
Liked it
Great