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RaceTrac
5669 Fairburn Rd, Douglasville, GA 30134, United States
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RaceTrac
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Ch
Review №1

Stopped here around 10pm to get gas before getting on the highway. Found the doors locked, tried talking to the employee through the window. I was told they were closed. This place is suppose to be 24hours, Wont be wasting my time here ever again.

H
Review №2

Navigated to this Racetrac that advertises to be open 24 hrs at 5:30am only to find the lobby is locked. Lights are fully on, woman is inside. Me & several others are at the front door confused & try to ask why it’s locked. She looks angrily at us & shoos us away. I call the store to ask why the doors are locked & the manager said she’s waiting on her morning crew to come in…… The location is advertised as 24hrs but she didn’t want to deal with any customers so she locked the doors. Everyone then took their business across the street. Very disappointed

Ma
Review №3

The cleanest bathroom I have ever seen as a gas station bathroom. It is big and well kept. Staffs are nice here. They have self cash register too, that makes it easier when you are in a hurry.

La
Review №4

Love this store the ice is amazing. The gas is great I get great service here😇😇😇😇😇😇😇😇

Wi
Review №5

Clean. Very friendly staff. They have self checkout, which is really nice.

Jm
Review №6

Jeff is the best manager! Love this place!

Li
Review №7

When visiting RaceTrac this morning glad to see them cleaning. This RaceTrac had became so nasty from outside to even on the inside. Glad to see the General Manager Rodney in the store maybe he needs to visit more often to keep this store clean. I use to seeing nasty bathrooms, trash running on the outside and sugar all over the place in the coffee area. An the same cigarette trash on the ground in the parking area near the outside sitting thats been there for over 2 weeks now maybe they need someone to sweep the parking every once an while.

De
Review №8

No social distancing enforced by staff. We I said something to a woman who was all over the place while I was in line to check out I was verbally assaulted. Social distancing is key in prevention of COVID 19 I will not use this store again.

Va
Review №9

Very disrespectful employees not professional

Da
Review №10

Awful. The “homeless “ are everywhere here harassing everyone for money. Line is long and store is never stocked. Forget about using the bathroom here.

Ca
Review №11

Nice employees! Had self checkout. Had the usual awesome fresh ground coffee makers and fresh variety of creamers. Loved that they had the natural sugar instead of white by the coffee. Had pizza. Convenient bathrooms for road trips. Great selection of protein bars.

MI
Review №12

Quick and friendly service.

Wa
Review №13

The night manager literally saw me getting out my car, let another person out of the store, locked the door and tried to walk away.she then acted stunned when I knocked on the window when I know she saw me. ( it was raining hard) then proceeds to tell me that they close from 2-3 every night for cleaning. Understandable but it wasn’t even 2 yet it was like 1:55 . Tells me I cannot come in and has me stand in the rain while she says my card was declined ( it wasn’t). Bad customer service.

an
Review №14

Self service registers, clean store, clean restrooms and outside tables with wind / rain protection.

An
Review №15

Really nice store. The manager, Rodney is a nice fellow. He keeps this place immaculate. Great job.

Do
Review №16

The price was good and the facility is new, but the mens restroom was not well maintained. Soap and paper towels were out, trash was full and one sink didnt work. And, a paper towel holder was falling of the wall. Oddly, there was a plunger in the bathroom labelled kitchen sink only which makes me want to avoid the kitchen.

bh
Review №17

Took 10 minutes to fill up a 16 gallon tank. Yes, i timed it. 37.9 seconds to pump one gallon of gas.

To
Review №18

I went in there this evening to pay for gas. When I walked in the store, the cashier, Latoya, also the shift manager, is playing on her phone. Whenever I got up to the counter, shes still on her phone. I laid $40 cash on the counter and said I need $40 on pump 10 to which she starred at the money then at me and didnt budge. I said hey, I laid the money on the counter and she then proceeds to tell me that she isnt a dog and refused to pick the money up. So apparently laying money down on the counter and expecting her to put it on pump 10 is calling her a dog. Still wondering how she is a shift manager.....

Ta
Review №19

Love this location, there’s a self checkout option and unless it’s a Sunday you can buy alcohol very late at night.

My
Review №20

Everytime I go to this store, Customer Service is great But you have to put up with panhandlers begging for money. I sat and watched on several occasions. The same ones sit at the tables on the side entrance hustling for money and I mean very aggressive panhandling. They will even go from car to car at the pumps. As soon as you get out of the car no matter where you park they will come up. I watched this guy do this for an hour straight. THE EMPLOYEES IGNORE them doing this everytime. I know they have to see them. WOW! I have seen this for about 6 months now nonstop. Bad for business.

Ro
Review №21

The employees are great on customer service no complaints there but the out side is a nightmare from the min you get to the parking lot you got a much of homeless people begin for money hanging at the outside they are practical living there its the same bunch and the employees dont care they let them harassed the customer. I have seen the church bus drop them there on Sunday

ty
Review №22

Takaya was so pleasant, love this location

Ev
Review №23

Not open 24 hours

Jo
Review №24

Super nasty bathrooms... even by gas station standards...

Mi
Review №25

The coffee area is always nasty and have nets....

Li
Review №26

The store part is smaller than most locations Ive visited. The ice cream machines have been non operational the last 2 or 3 times I went, with no explanation as to why. It wasnt until I visited another store, and found theirs down as well, was I told they were cleaned from 10 pm until 5 am. Calling to find out if their machines are down has proven pointless. Either they dont answer or I get a fax signal.

ch
Review №27

The self checkout is a joke. Cant use cash half the time to pay. And now that they are installed the employees dont feel like they have to check anyone out anymore. Always a long line and employees dont come over to help ring up customers like a QT.

Jo
Review №28

Really one good place to go for gas . Its really big and they sell everything ya need

To
Review №29

My cashier was Larry. He was and is the nicest cashier I have delt with in a very long while.

Sa
Review №30

This place is amazing and has a Phenomenal clan of employees who know a lot about customer service. Highly recommend it.

Me
Review №31

Great new place. Very clean. Way better rhan the old store where it was horrible to get out of there.

Ne
Review №32

CONVENIENT..FAST..FRIENDLY SERVICE...ORGANIZED ..GREAT SERVICE WITH A SMILE

To
Review №33

It was clean and the staff was friendly

Jo
Review №34

New store is great. Service fast.staff happy to assist disabled customers.they do not accept ebt transactions anymore.

Ed
Review №35

So sad about this racetrac. Used to be great, but in the last few months things have been going down hill fast. Its a mess now, drink machines in disarray, standing water, just absolute disarray.

An
Review №36

Quick stop. Clean place. Gas price at the time wasnt bad.

Mo
Review №37

Night shift workers is a great. I always stop by there on my way home.

Ar
Review №38

Large, lots of choices, clean restroom.

Ge
Review №39

This is the worse place Ive ever gas station Ive ever been to if RaceTrac cant pay their employees the right way or hire the right amount of employees to run the store they need to quit building new race tracks QuikTrip is the best place to go to. How are you going to be a 24-hour store if the doors locked at 9pm

St
Review №40

Great customer service. Fast and efficient service

Da
Review №41

Great location, personable & friendly service. Clean atmosphere.

Sh
Review №42

This Racetrac could really use some updating or at least a good cleaning. The store was nasty, floors, counters, drink machines and the restroom. The restroom was horrible had the whole store smelling bad. The hot dogs look like they had been cooking the whole day dried out and overcooked.

An
Review №43

Can be a little rude.

St
Review №44

Got what was needed in a timely manner.

Jo
Review №45

Constantly busy, reasonably clean considering the amount of traffic

Dj
Review №46

Nice clean store great customer service

Me
Review №47

Great new location. Very clean.

Mi
Review №48

This place has the most disgusting floor around the drink station. It felt like walking on fly tape. My shoes are still sticking to the ground.

Da
Review №49

Very convenient! Nice location!

le
Review №50

Very clean with friendly employees. Good selection of candies and drinks.

An
Review №51

Love, love, love the new RaceTrac on Fairburn!

Mo
Review №52

Can’t serve customers if you’re closed during your advertised hours.

Kh
Review №53

Not 24 hours, they leave the lights on and lock the doors before midnight even hits. Poor customer service and false advertisement

Ni
Review №54

Slow, no veeeerrryyyy slow service, dirty, check guys how clerks work on QT . And it’s everyday....

No
Review №55

My family spent a ridiculous amount of money on their soda palooza cups, and they have not have frozen drinks for a month now. :(

Te
Review №56

My favorite place for crush ice

Li
Review №57

They never have coffee ready in the morning or its burnt sometimes

jd
Review №58

Next to Walmart Murphys but not as busy and same price gas

Sh
Review №59

Love the ice donuts and sandwiches

An
Review №60

Great coffee spot

Da
Review №61

Close convenient and clean

Ma
Review №62

Beautiful facility.

Di
Review №63

Ive traveled the world and Ive never been anywhere that couldnt run a debit card as a credit card. The only way I could run it as credit is to manually enter the cc number. Kinda defeats the purposed in not wanting to key a pin number. .smh.

Ta
Review №64

Gr8 customer service!!

Ed
Review №65

Good for a fast stop

Ji
Review №66

I really dont like this place I go only when I have to

Ju
Review №67

I always get gas and merchandise here!

De
Review №68

Allow people to cut line.

Ap
Review №69

I stopped to use the bathroom and the bathroom is very clean. And the people are friendly.

Ph
Review №70

Super busy all the time

Ro
Review №71

Clean and nice

Je
Review №72

Fast an friendly

Ti
Review №73

The bathroom was dirty.

Pa
Review №74

Nice staff

Ev
Review №75

Awesome!

Yo
Review №76

Need to improve on customer service

Ga
Review №77

I get the drinks

Da
Review №78

Love Racetrac

Ku
Review №79

Pop in and go.

K
Review №80

Gas station..

Ro
Review №81

Sweet

Mi
Review №82

Clean store

Ke
Review №83

QT has cheaper frozen drinks

ja
Review №84

Good

Em
Review №85

Needs to be updated

Al
Review №86

Dirty

Lo
Review №87

Eh

Be
Review №88

Friendly

Ra
Review №89

Friendly

V.
Review №90

Gas

Or
Review №91

I would not recommend buying pizza wait an hour for them to prepare it for me because they do not have communication between the employees

Information
100 Photos
91 Comments
4 Rating
  • Address:5669 Fairburn Rd, Douglasville, GA 30134, United States
  • Site:https://racetrac.com/Locations/Detail/619
  • Phone:+1 770-489-1690
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible restroom:Yes
Offerings
  • Ethanol-free gas:Yes
Amenities
  • Restroom:Yes
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