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Starbucks
633 W Wheatland Rd, Duncanville, TX 75116, United States
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Starbucks
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Te
Review №1

The two girl were fast and helpful there was one young lady in particular who clearly been working with Starbucks and knew what she was selling and not only that she made sure to let her customer sample an alternativefor sweetenerAnd was going to see to it that her customer was happy with his drink while greeting me and entertain ing a chatty nancy if not already should definitely be promoted without a doubt she was the best if i were a secret shopper for a owner thry would have given her her own Starbucks to run !!! 07/08/21 @16:40 thanks girls

Mi
Review №2

I almost always grocery shop here. Theyre great. They even re-did the layout to allow for better social distancing and had hours for persons at higher risk like the elderly.... The Starbucks however, is hit-or-miss.

Da
Review №3

Is very small and not offers all the coffee menu as other Starbucks does

At
Review №4

Ooooo...had a Grande Double Chocolate Chip Frappe today! It was delicious.Tried the white chocolate mocha today. It was very good!

Er
Review №5

EVERYTIME I COME TO THIS STARBUCKS THEY NEVER HAVE ANYTHING TO MAKE THE COFFEE I LOVED THEY NEED TO JUST CLOSE THIS STORE

Je
Review №6

The one worker that worked her was absolutely amazing. The stress they are under wow but they keep on serving!

Wi
Review №7

👍👍👍👍👍👍👍👍👍👍👍👍👍 you gotta buy a butter cream cake if you like that type of icing, I only buy my cakes from there, ok now I gotta go get me a slice of cake from the thumb 😀😀🍰, and you can buy just a slice, if you dont want the whole cake

Te
Review №8

Always clean, and great customer service.

TK
Review №9

Went to purchase my car tag. The customer service representative was awesome. Very helpful and courteous.

An
Review №10

The drive thru was super busy...but the coffee and plant based breakfast sandwich is worth the wait.

MJ
Review №11

The employees were to busy talking about trying an item and didnt acknowledge me. So, I reached out to corporate to notified them of my experience. The woman wearing bkack I hope you were not the manager...you looked right at me and didnt acknowledge me. The store on Camp Wisdom is my go to store anyway. New Year new me...customer service must be on point for me to spend time, or money.

Ja
Review №12

Great experience!!! I cant remember ever buying coffee at this location. I did today!!

a.
Review №13

Long line and short staff the last time I visited but otherwise great!!!

Jo
Review №14

My favorite TT Duncanville

wi
Review №15

I dont care for Starbucks too expensive

Sa
Review №16

Starbucks is always always my fave. Will forever an always go to get my drinks from there.

Ha
Review №17

Bless the staff they came in during the ice storm. Customer were able to buy food!

Ja
Review №18

Excellent customer service experience. Good food, fresh cookies. Very.clean restrooms.

Ro
Review №19

Located inside tom thumb in Duncanville Texas . Great tasting coffee just like Starbucks should be.

Be
Review №20

Merchandise needs to be clear by a certain time of day, to focus on customer service.

Ke
Review №21

Great selection, only been about it the price is a little steep

Da
Review №22

Nice store people are friendly.

S.
Review №23

Fast, professional and the most complicated order from my teenager, all the orders are correct.I pass two Starbucks locations toget here. Im definitely a fan of this location!

Pa
Review №24

Everyone was friendly and helpful.

Lu
Review №25

Prices are a bit high but usually have what I need

Ma
Review №26

Honestly these people are so nice, especially because theyre in a grocery store thats usually filled with some of the rudest people Ive ever seen. They all deserve raises and the fact that they make coffee exceptionally well despite rush hour just makes it more deserving for them.

An
Review №27

Great store but they moved things around and its not as quick to get in and out lolI guess I have to learn the layout

GR
Review №28

Great meat and fish

Ma
Review №29

Love Tom Thumb. Great place to buy groceries....and they care about their customers

St
Review №30

Good service, nice people. If your needing competitive prices,Look for special deals prior to going.

Ca
Review №31

This is A Decent Tom Thumb/Bathroom was like a backwoods truckstop......Literally/Got Done with Groceries&Stopped to Get Gas-BIG MISTAKE......Gas Station attendant Was Extremely Deliberately Slow&Rude.....Took 20min just to pay @ the window since I Dont pay @ the Pump.......I recommend Maybe By Passing this Place if @ All Possible 💯

Di
Review №32

Didnt go to Starbucks, I dont drink coffee

S
Review №33

8 people in line and there is 1 person behind the counter who is taking orders as well as fulfilling orders. Its 7:30 in the morning - shouldnt you schedule 2 people to work? This has happened multiple, multiple times. No time to wait so out the door I go - along with other frustrated people.

Le
Review №34

The Starbucks so delicious white chocolate mocha 😋

Ma
Review №35

Did not go there.

Li
Review №36

This location is inside of my favorite Tom Thumb on Wheatland & Cedar Ridge in Duncanville. Its everything you want your Starbucks to be, as it is welcoming, efficient, friendly, fast and delicious. I have always received my items exactly as ordered. Great group of employees. Lines not as long as at other locations. Thats an excellent benefit to the long list of good things to be found here.

An
Review №37

Cant go wrong with Starbucks AMD this one doesnt disappoint. Great amas friendly service

Vi
Review №38

Pretty good, and you can register your vehicle here as well

Lu
Review №39

Been using this Starbucks for over 10 years. Always good service. And they will correct any mistake even when I forget to ask for soy milk. My brain doesnt always work without my coffee

Cy
Review №40

Had everything I needed.

La
Review №41

Brianna was nice and professional as always.

Ri
Review №42

Been coming here for years what can I say. Pumpkin spice and peppermint mocha the holiday greats.

Ch
Review №43

Staff at Starbucks inside Tom Thumb are awesome. The drinks are always great. If they mess it up all they fix it on the spot. The only thing they could change is to make their food better tasting.

An
Review №44

Love it. They are so fast and I have never felt rushed. My order is always right. My daughter loves their hot chocolate. She bought her own with a visa gift card today and there were no issues.

si
Review №45

Nice place

Ti
Review №46

Quick, and efficient.

Ke
Review №47

Love this store

Je
Review №48

It was ok kinda pricey but good coffee

D_
Review №49

Come here often and always find what I need at a decent price.

Al
Review №50

Great customer service. Really friendly staff, and my white chocolate latte was perfect !

Mo
Review №51

Love this store!!

Cr
Review №52

I tried their sausage cheddar muffin and it was good. Havent tried any drinks yet but will

Ma
Review №53

I left! I couldnt find half of what I needed because they just didnt carry it. I prefer Kroger hands down!!

Ti
Review №54

Staci was very nice and polite in spite of being there by herself and having a REALLLY longing of people waiting!

Dr
Review №55

Now Now this you staff is very curtious and respectful and greatable..I was pleased

sh
Review №56

Ok this is my second day in a row coming here. The first day which was Friday 12-7-18 and today 12-8-18. On Friday their were 2 young ladies and a manager and they still moved slow as Molasses. Now again as I stand here waiting on my coffee I’m writing this review. The red hair girl is texting a full paragraph while I’m asking about a drink. The other one with the tattoos all over her arms is taking her sweet time. ARE YOU SERIOUS..... I literally been waiting for over 10 minutes. Neither of these ladies have on proper uniforms. Both are to busy conversing about things other than work. THE MANAGER SHOULD BE ASHAMED TOO HAVE THESE 2 girls work here.

Ma
Review №57

IS ALRIGHT. I DONT HAVE NOTHING TO SAY ABOUT THIS PLACE, BECAUSE I HAVE MY OWN STARBUCKS AT HOME. BECAUSE YOU DONT KNOW IF THEY WASH THEIR HANDS.

Ta
Review №58

Store is always neat and clean with friendly workers.

Ch
Review №59

The Egg with Bacon bites was delicious and the hot tea was very tasty

Ma
Review №60

I dont shop at Starbucks.

To
Review №61

Fast in out. Great deal on seafood, fast services with a smile.

We
Review №62

One of the best Starbucks Ive ever been to. The staff was nice and helpful.

De
Review №63

Good service. Very fast.

Kr
Review №64

They cant make drinks fast enough. I stood in line today for 10 mins and the line never moved. I had to leave because I had to go ti work. The last time I was here they made my drink wrong three times and it wasnt even like they put whipped cream and I didnt want any they literally made the wrong drink three times. we used to have a brick-and-mortar Starbucks down the street and I wish they would bring it back.

lu
Review №65

Very clean, good variety, prices are on the high side though.

Pr
Review №66

Love you Starbucks

An
Review №67

Need better customer service

Al
Review №68

Tried the chai tea latte.....okay but too sweet for me. I wish it was possible to reduce the sugar without messing with the spiceness.

ch
Review №69

Cant wait for the location to open on Camp Wisdom in front of Town Center Mall aka Rid Bird

Li
Review №70

Love to go get my coffee. And the pastry is delicious.

Na
Review №71

They gave me a free drink for my birthday and wished me a happy birthday.

Ni
Review №72

This location will charge you extra for cream and sugar in your coffee. Just go to an external location; they wont do this if you ask.

Sh
Review №73

Love Tom Thumb.havent tried the coffee yet

Ma
Review №74

Very nice and clean!! Fast service and great customer service!!

Da
Review №75

$3 for a hot chocolate and they still want to charge me for water. Ridiculous!

Ed
Review №76

Miss the free standing starrbucks outside of a store ....they are much more quiet and more dedicated to the Starbucks way of customer service

GC
Review №77

Went through the drive-thru which took forever not to mention after I got my items and paid for I end up having to go in because they left out one particular item one that they even recommended

H
Review №78

Dont care for it

JO
Review №79

My favorite drink here is a Vente White Chocolate Mocha.

Se
Review №80

Great coffee

vi
Review №81

Always a great coffee spot.

Li
Review №82

Good for a grocery store locations

ja
Review №83

Food and customer services always great

Sh
Review №84

Great tea and coffee, favorite spot for a lil break and to grab a few groceries

Dw
Review №85

Im sure others had good or decent experiences, but mine was lackluster as fu*k. I think the girls had the dangerous foot molasses infection since they were dragging their feet so slow. Also seemed it traveled to their hands since the chick behind me got her order first. They really should see a doctor about that. I think my server/cashier also had a sore throat because the only thing the bi*ch said was What would you like. No, hello, how are you, thank you, have a good day, here you go. So, over her silence, I loudly said YOURE WELCOME and left. Duncanville strikes again.

Br
Review №86

One person works this cafe in Tom Thumb. Naturally she is rude having to serve incredibly long line. Dont pay with cc. They double charge.

Pr
Review №87

Why do I even bother walking into this star bucks ? I stop going to this one for a lot of reasons and I thought I would walk in and give them another chance. NEVER AGAIN, they dont even have cold brew .....what ??? Waited in a line to be told they dont carry it . I thought all Starbucks carry cold brew guess not. This Starbucks is a disappointment . They would of gotten no stars but I have to put a star rating to post this.

Br
Review №88

Love this neighborhood grocery store. The Starbucks is less than adequate.

Ce
Review №89

Good 4 stars because its Starbucks not so good because the staff arent very friendliy.

Ju
Review №90

Its 7am and walk in to find nobody at the counter. The gentleman who works at the Tom Thumb says nobodys there! Theyre open but nobodys there...

Ma
Review №91

Not actually a Starbucks.Good coffee but dont go there Id you need to study or get work done.

Jo
Review №92

They say we dont take gift cards and they hung up in our face

Mo
Review №93

The reviews made me hesitant on going to this location and now I agree totally! My drink was ok but the service was horrible! Mind you I used to work at a sodexo Starbucks small location so I know exactly how to treat my customers. The girl that was doing the drinks today had a nasty attitude like me asking her a question was bothering her. Plus she looked as if she needed way more rest. I wont be coming back to this location. Hire people perky enough to do their job not to look as if they hate being there. Maybe I need to apply here for a drastic change in customer service!

Le
Review №94

Caffeine gives me the worst headache. Must be ib competition with the migraines I used to get wow. Caffenibe free.

pa
Review №95

This is one of the worst Starbucks kiosks Ive visited. They are always behind. They cant seem to keep staff. They are extremely slow and rude most the time. Plus they dont pay attention to your order and mess drinks up constantly. Its super annoying!!!! Get wuth the program already!!! 😡😡😡

Je
Review №96

Best hot chocolate Ive had at any Starbucks!

pi
Review №97

It was like every starbucks so it was good

Au
Review №98

I do not do business with starbucks

Vi
Review №99

Its good and the food and Starbucks girls too

Ro
Review №100

Love this place to. Ice Cream

Information
7 Photos
100 Comments
3.9 Rating
  • Address:633 W Wheatland Rd, Duncanville, TX 75116, United States
  • Site:https://starbucks.com/store-locator/store/6952
  • Phone:+1 972-780-0792
Categories
  • Coffee shop
Working hours
  • Monday:6AM–8PM
  • Tuesday:6AM–8PM
  • Wednesday:6AM–8PM
  • Thursday:6AM–8PM
  • Friday:6AM–8PM
  • Saturday:6AM–8PM
  • Sunday:6AM–8PM
Service options
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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