user
United Granite LLC
2436 S Miami Blvd #200-7, Durham, NC 27703, United States
Appearance
United Granite LLC
Comments
Da
Review №1

United Granite stands behind their product and reputation. They want to make sure the customer is completely satified. They have a huge selection and work within your budget. Their prices blew other competitors out of the water. So happy we went with them!

An
Review №2

United Granite was great to deal with from start to finish. This company is truly dedicated in providing top quality services! They stand behind their work. The Wife and I couldn’t be more happy.

Pe
Review №3

Fast work, excellent communications, excellent experience in-store, at measurement and at installation. We have used United Granite for our master bath remodel and for our kitchen island remodel. Highly recommended.

Mi
Review №4

We had a wonderful experience using United Granite. From the beginning, the process was simple and easy, and everyone was very professional. From the sales team to the installers, all of the work was wonderful. We were fortunate to have received a beautiful piece of quartz that we picked out, and are so happy with all of this! Thank you United Granite for helping make our kitchen remodel so easy!

Ca
Review №5

We are very pleased with the service and the quality of work done by United Granite.The workers were professional and friendly. They asked if we had any questions or concerns throughout the installation. I would recommend this company. A big improvement for our fireplace. Love it.

Da
Review №6

So thankful we got to work with United Granite! If I had two kitchens, Id use them again.We replaced the countertop in our new home. It was hard for us to get coordinated with everything else going on. But United Granite made it easy. Specifically Alexa and Giovanni. E-mail communication was great, and they really looked out for us when it came to getting the right material, and getting it fast!

Mo
Review №7

Hired to have my undermounted sink re-attached as the previous owner of my house must have attempted to do it him/herself and did a very poor job of it. Sink was not attached to the granite counter top and was moving around loosely. Garbage disposal was being held up with wooden blocks.United Granite did the repair properly and re-attached the sink for a very fair price. Will definitely hire again if more counter top related work is needed.

Ma
Review №8

It was a pleasure working with Merritt and his team to install white quartz counters in our RVs kitchen and bathroom. Installers worked to fabricate a custom solution onsite, were professional, and completely cleaned up after the install. Fantastic Job!

Ji
Review №9

Very professional. A piece we had ordered was damaged, they went above and beyond to correct the issue. Would definitely use again.

Ma
Review №10

It was a pleasure to work with United Granite. They did an excellent job installing our granite vanity top. They were able to quote our job in minutes and had our granite installed within a week. The customer service we received was outstanding. Faith was knowledgeable, responsive, and communicative. We would recommend United Granite without hesitation.

Su
Review №11

We are happy with the quality of the work performed by the technician. He took pride in his work and it showed in his workmanship. Certainly will do business with this Company in the future.

Di
Review №12

My experience with United Granite was great. The prices were extremely competitive and they were very quick! I had picked out my countertop early on and once my cabinets were installed, they were out measuring and my quartz arrived within a week. I was very impressed with the timeline! The installers were quick and efficient as well.

Sh
Review №13

Thank you United Granite for my beautiful kitchen countertops! I love them! I love the quality and variety of product.Your workers do a great job of installing.I also thank Serhat Kurum for explaining steps to me ! Looking forward to getting my bathroom countertops done!

Rh
Review №14

I had such a great experience with United Granite! The sales person was kind and patient with me and took time to answer all my questions! The process was so seamless from beginning to end. Once I picked my stone they notified me of the install date and sent me frequent reminders and updates. Everything went exactly as scheduled! The installers were efficient and paid attention to detail. The owner also followed up to make sure I was happy with the results! I would highly recommend United Granite!

ma
Review №15

I worked with United Granite on a recent bathroom renovation. The selection of granite and the quality of the workmanship was outstanding. And the price was phenomenal. They were very easy to work with and they had my countertop finished very quickly. I am extremely pleased and would highly recommend using United Granite for your next project.

Da
Review №16

Fast turn around, honest pricing and great quality. I wouldn’t hesitate to use again. Very happy with my kitchen counters!

YI
Review №17

They are doing professional job. I highly recommend them. Orcun helped us a lot. Thank you guys.

Vi
Review №18

My new “Silver Waves” granite fireplace hearth and surround is absolutely stunning!!! Although, it’s been a pleasure working with all the people at United Granite, I particularly want to thank Fatih who helped me (well really, he did all the work) identify the best layout from the slab for the pieces needed for the project. He was spot on with this recommendations and the result is gorgeous. THANK YOU!!

Sh
Review №19

We just had our kitchen redone. United Granite did a fantastic job!!! The quality of the granite and their workmanship on preparing the granite was the best. They followed guidelines for covid with masks. They did a superb clean up job. We can not say enough about how easy they made this process. We would differently recommend United Granite!!!

K
Review №20

Great service great quality great prices don’t bother looking around and waist your time. This place sums it all

je
Review №21

United granite was very responsive to all questions I had. They have a great selection of products and provided excellent customer service at their warehouse as well as during installation. They go above and beyond for their customers!

Wa
Review №22

We were very happy with their service and their product and would be glad to use them again.

go
Review №23

Good customer service. They are very kind. I definitely recommend.

Ka
Review №24

I’m leaving this high review pre-purchase because I’m so impressed with this company’s sales ethics! I will review post installation, as well, but our experience thus far has been stellar. We’ve visited the showroom twice and Jeovani has written us a price estimate, but we’re wavering on our granite slab choice. Instead of any high pressure sales or impatience, Jeovani encouraged us to visit another warehouse to view more selections and ensure we are confident in our high priced purchase. He compared the emotional reaction to discovering the “right” slab to finding the perfect wedding dress - you know it when you see it, and he wanted us to leave 100% satisfied with our countertops. Customer service at its best!!

Ti
Review №25

The team was very professional and very prompt in responding to any inquiries I had. They were able to install the same week that I confirmed my choice of stone. The installers arrived and finished within the time frame they had proposed. I was very happy with their customer service.

Ti
Review №26

They did an awesome job on my kitchen/bathroom remodel. They followed all Covid guidelines both in the office and at my house. My rooms are absolutely gorgeous and did not take long to complete. I highly recommend!

Br
Review №27

The professionalism from the people at united granite is top notch. Sales associates are incredibly knowledgeable and kind. The installers did a fantastic job. I have absolutely nothing negative to say. I will definitely be using them for future projects.

Mi
Review №28

From the beginning to the end staff were friendly and professional. United granite provided great communication . They were very knowledgeable and addressed all our questions and concerns .Thanks to the Installation staff and service they provided as well. Highly recommended.

Re
Review №29

I had a great experience with United Granite! The office staff was so friendly and helpful. My installation happened quickly and my countertops are gorgeous! I have already referred my friends here.

Je
Review №30

Very professional operation! As a design professional, I really appreciate their excellence. Plus, their prices are very competitive.

Ch
Review №31

The whole process was great, I had to come back to get a second view of the granite and as busy as you were, you walked me through the entire gallery without complaint! The granite itself is beautifully honed and installed and since I was out of town when they did it, my husband stood in for me and commented on how quick, efficient, and precise it was done. Ive referred your company off to 2other friends who are in the market.Many thanks!Christine and Michael

ya
Review №32

They really kind and very hard work people.i love my granite ❤.

Me
Review №33

Large selection and good stone, poor installation, sometimes difficult to communicate with.The team who came to install my bathroom countertop did not measure the holes properly, and one of the sinks was placed in the wrong spot. They came back to fix the issue, but the sinks will never be symmetrical because of the mistake.The contract I signed upon choosing the stone was a draft version, with potential edits in red in the printed version. Odd and somewhat unprofessional.Then, the contract and payment was misplaced by the office--fortunately, I had retained a copy and was able to provide proof of payment.The installation teams who visited my house were not comfortable communicating fluently in English, so I had trouble explaining the issue with the sink holes and the possible remedies.Scheduling is also a challenge. The first team arrived two hours earlier than the earliest time in their scheduling block. Then, each subsequent visit, I was given an entire day when they might arrive, and I had to work my schedule around them.You dont find out your 4- to 6-hour time window until the day before the scheduled service.I like the stone I have, but I would choose another company for my next project.

Pa
Review №34

Very satisfied with the selection, customer service, price, and install. The showroom was clean and all staff very courteous. We felt absolutely no pressure and were given insightful suggestions. My wife and I have now done 4 kitchen remodels and I would have to say United Granite has been the best.Thanks all at United Granite

Li
Review №35

Very professional from start to finish. Efficient, great knowledge of products, I was able to get extremely large island slab that could be made without seams! The whole process from showroom to complete install was around 2 weeks and if I had selected something in house it could have been done in a week. Amazing.

Ka
Review №36

Excellent work. Quick and professionally done. No surcharge for a small job.

Je
Review №37

My countertops are absolutely beautiful! Measurement and install was a seamless process and the quote was very fairly priced. My family came in town to visit and my mom didn’t even notice where the seam was between the slabs. Beautiful job, thank you

ge
Review №38

A little shakey beginning - mostly due to my changing my mind several times and a wrong email address on United Granites end.But when the work finally started it was a very professional job. Looks terrific and 100% percent pleased with workmanship. They used all covid safety procedures and always consulted us during the process. Left work area clean.We will be using them on another project in very near future. Highly recommend.

El
Review №39

United granite did a great job! Very professional with the install and measuring. Turn around was quick and the countertops look amazing.

De
Review №40

Excellent to work with and responsive to questions.We chose United Granite after seeing their quality at 2 other homes. Beautiful craftsmanship and a quality installation at a very fair price. Would highly recommend.

Ni
Review №41

Quick professional service. Impressed by selection and response time to inquiry.

Br
Review №42

We like quality products but just as important is quality customer service and installation. We got all three from United Granite. And it was only five days between on site measurements and installation. They have our endorsement.

Sa
Review №43

I recently got a quartz installed (believe its called Calcutta Royal) from United Granite. Its looking beautiful in my kitchen. They have a huge collection of quartz, marble and other stones. And, their price is comparatively reasonable. The showroom sales person (spoke with Katie) and installation folks, all provided excellent customer service. I will highly recommend giving them a try.

Ka
Review №44

Great work done. I love my countertops!

Gu
Review №45

I purchased quartz from United Granite for my kitchen and master bath renovation project along with demo of old granite and installation services. The product purchased is of really good quality (Et Calacatta Gold by Silestone). Install services were really good and on time. I received a Google calendar invite and United Granite did a good job overall keeping the invite and installing timely. The only opportunity for growth I would add is on communication regarding contract finalization, which I had to follow up a few times. Additionally, it would be great if they had an online payment platform to ease payment burden rather than having to send a physical check. Other than that, good company to work with. Thank you for your hard work and pleasure doing business with you.

Ku
Review №46

I visited United Granite and was satisfied with their business. Extremely nice people to deal with. Price wise it beats every price in the market. The guys know what they are doing with 40+ years of experience in the field. They have quite a variety in their warehouse else they can put an order based on your pick. Hope to do business with them when I own my house. I strongly recommend to anyone needing marble/granite service.

Da
Review №47

I was very satisfied with my experience with United Granite and would highly recommend them to others. They were responsive, professional, very detail-oriented throughout, and the pricing was very good. I was provided with detailed measurements, an itemized quote and a calendar appointment for the date of install. The installers and plumber all did excellent work. My only recommendation for improvement is that they could do a bit better job cleaning up after the job (counters, cabinets and floors).

Ta
Review №48

Overall, we had a good experience with this company. Everyone was very nice and professional. The measurement guy, install team, and plumber all arrived in a very timely manner, and they were all proficient and knowledgeable in their service. I would recommend this company to a friend.

Tu
Review №49

I visited their showroom with my friend to see their options. I am really amazed with their amazing selection of granite and their friendly environment. I cant wait to work with them on my project!!

Pa
Review №50

We have just had an initial visit for pricing. Herman was very professional and knowledgable. He took time to answer allof our questions and was very gracious when we added a few other flooring issues for his input.

Jo
Review №51

I recently went to this business to look at granite for a laundry room project. Upon arrival, Kate helped me out. She had great recommendations and I actually liked her ideas better than that ones I had in mind before I walked in. Pricing is straightforward and Kate was patient with me despite me telling her that I wasnt buying anything the same day. As a younger guy, it has seemed like many businesses disregard me when I am looking around for home renovation projects or when I tell them that I will not be spending money right away. At United Granite LLC, Kate made me feel valued and she spent time explaining what services the business offers. I now see why this business has such wonderful reviews.

De
Review №52

I couldnt ask for a better experience! Kate was so helpful with choosing the stone, and the measurements and installation were flawless. The prices are great, as well. I highly recommend this company!!

Su
Review №53

Great experience! Will definitely refer them to my clients if they are in need of granite when buying or selling their home.

Vo
Review №54

I am an interior designer and had a very difficult kitchen to measure. United Granite measured and installed perfectly, drove a little further than expected and gave me a great price! So happy, I will use them again! Vonnie Martin

De
Review №55

We recently purchased a home in the Chapel Hill area and wanted to purchase granite for our kitchen, downstairs bath, and laundry. We visited 4 granite installers and received estimates. United Granite provided the best price, had the best selection of stone (big slabs, not small samples), and a wide variety of sinks. The Installation was perfect and the area was left extremely clean. They were also so easy to work with and extremely knowledgeable about their product, and how to care for it. We have two more bathrooms to redo upstairs and United Granite will definitely do our stone!! I highly recommend them!!

Re
Review №56

Great experience!! From the choosing my quartz countertops to the installation! Would highly recommend United Granite to anyone!!

Ju
Review №57

I work for CQC homes and have used united granite several jobs now. Each and every time Miguel and Alex continue to impress and step up their game. Thank you! See you guys on the next one.

Ka
Review №58

Great job, very professional, cleaned up. We had a small issue and they were quick to fix!

Pa
Review №59

Renovating our kitchen and was referred to several vendors who could provide countertops. We visited different companies in the Raleigh/Durham area and were impressed with United Granites professionalism and competitive prices on all types of natural material. We chose quartz top for low maintenance but still looks good.There was a slight flaw in the beveled edge and United Granite made sure to re-do the piece at no charge and re-install immediately. Very impressed with customer service. I would recommend that you check and compare all options. We would do business with United Granite again.Best,Paul

mu
Review №60

Reasonable price, excellent job.After job is done I call them Back for some extra issue about they show up next day. I really like my countertop now.

Ba
Review №61

Excellent fast service and great response to issues.

An
Review №62

United granite did a wonderful job installing quartz in our new kitchen. They were extremely reliable and thorough and the owner went above and beyond to fit us in when we needed to job done quickly. Highly recommended!

Pr
Review №63

I had a custom project and United Granite was amazing to work with in completing the project. Thoroughly professional and high quality product, service and execution. Most importantly, a FANTASTIC team to work with. Orcun Aydin is terrific to work with. A natural problem solver and solution provider. His team is just as good.

Mi
Review №64

I had a great experience from beginning to end with everyone at United Granite. Their variety and selection was outstanding, the detail and craftsmanship beat my expectations of any company and the prices were great. Everyone there was easy to work with and always kept us posted on the next steps and walked us through the process. I highly recommend them and would use them again.

De
Review №65

Excellent workmanship. We were very pleased with the quality.

Ja
Review №66

Just found them in FB market and they’re local in Durham. They have a lot of selection at a very affordable and competitive price than Lowe’s, Home Depot etc. They’re very professional, thorough and most of all friendly. They’re very flexible for their delivery date according to your need. Highly recommended and highly suggested that you should pay a visit to their warehouse.

öm
Review №67

Good

Pa
Review №68

If you are shopping around for a granite vendor, your search ends here! United Granite not only has a beautiful selection, but the prices are extremely reasonable. I was able to install quality, natural granite for less than the cost of synthetic Silestone. The best part is that the United Granite showroom and fabricating equipment are in the same building in Durham. This allows you to choose your actual slab and get it custom made for your home in less time than many other vendors offer. For my small kitchen, it was only eight days from measure to install. The customer service was genuine, attentive, accommodating, and patient with my questions. Everyone from the salesman to the business office staff to the installers is friendly and professional. The two installers are the strongest men I have ever seen - they hand-carried a 25 by 98 inch slab from my driveway to my kitchen! My countertops are more beautiful than my wildest imagination. I waited twenty years to have a kitchen like this and I have nothing but gratitude for these kind, hard working people. You owe it to yourself to check out United Granite! Paula Gardner, Apex

M
Review №69

I would definitely recommend them for their quality of service, expedience and low pricing. Picked out the granite we wanted, they came measured our fireplace then delivered a quality product within a week.

Li
Review №70

I am so happy with the product and the work! The Job was done quickly and everything was cleaned up thoroughly after they finished. Thank you very much. I would recommend them highly!

La
Review №71

Prompt response to request for quote, with measurements and pricing available within several days. Pricing was very competitive, and communication was prompt to resolve open issues. Install was completed satisfactorily within days after review and approval of fabrication drawing. I would recommend UG LLC to others looking for good product and installation of granite countertop at a good price.

Fa
Review №72

Thea have a large selection at a good price. They are customer friendly and willing to please. Installation was quick and clean. Great job guys.FMK

Li
Review №73

It was great to work with this amazing company. They have a huge selection, great pricing and super professional. We love our countertops- Thank you Kate for making this such a great experience and thank you Orcun for everything! It was great to work with you. I highly recommend this company!!!

En
Review №74

What a wonderful collection of granites! And welcoming staff. Thank you guys making homes warm and beautiful.

Da
Review №75

I would highly recommend them to anybody great job great product great people

Me
Review №76

It was a pleasure working with United Granite for our bathroom renovation project! We worked with Orcun who was very professional and responsive throughout the ordering and measurement process. The granite was installed expediently and looks great. We will definitely be using United Granite for all of our future countertop needs!

Ce
Review №77

I was really nervous about renovating our kitchen countertops, but Orcun and his team really made everything very easy for us. They were always really quick to respond to our questions and so attentive to details. Their prices were also one of the best we received.

Ja
Review №78

During our home remodeling weve had a lot of experiences with different contractors, roofers, engineers, etc. and I can say very confidently that Orcun and his team at United Granite have been the best to work with. Throughout the process they have been extremely flexible and seem dedicated to delivering a high quality level of work.If we were going to do it all again I would choose them with no hesitation, and I would recommend them to anybody I know in the area who are getting their countertops redone. Five stars!

Lu
Review №79

Awesome customer service. Orcun and his team were very professionals and knowledgeable about their products. They also work with our crazy schedule and made everything so smooth. Thank you guys!!I would highly recommend them to family and friends.

De
Review №80

We are very happy with our new kitchen countertop. Everyone at United Granite was helpful, from the showroom to the installation. We would recommend them to friends.

lu
Review №81

Not taking any precautions for COVID-19. Showroom was small and crowded. Associates were not wearing masks.

La
Review №82

I would definitely recommend United Granite. They had a nice selection of granite and quartz and my kitchen countertop looks terrific !

Ka
Review №83

United Granite did a fantastic job on our kitchen countertop! Affordable price, fast timelines, and great staff to work with. We got to see the slab in the warehouse and talked over our plan with Orcun. The measurement and installation went very smoothly. Our countertops look fantastic!

Su
Review №84

I thought United Granite was a great place to buy my countertop. Kate in the office was very helpful and installation went very smoothly. I love my new granite kitchen countertop. And I plan on using United Granite again soon for my bathrooms.

Mi
Review №85

Great service and quality products! The guys at United Granite did 3 bathrooms and a kitchen for us and we are more than pleased with the final result! We had a challenging cabinet dimension in one of the bathrooms and they had to modify and recut the countertop for that one. There was never any disagreement on the matter, they just took care of it! Outstanding customer service and professionalism. Ive already referred several friends!

Sh
Review №86

They were on time and the job was completed in a couple of hours.

Be
Review №87

Our new countertops look amazing. The service was excellent.

J
Review №88

Fair prices.

na
Review №89

It’s great working with this company. They have wide variety of countertops to choose from. Orcun is very professional and great to work with. Prices are so reasonable with professional installation included! Would definitely get my future kitchen renovations with United Granite!

Sh
Review №90

Great granite supply, good selection, great prices, and great customer service.

su
Review №91

United Granite did a very good job installing my granite countertops. Their customer service was exceptional and the job was completed in a timely manner. I highly reccommend them for your countertops needs. They also have a great selection of stones to choose from!

Ba
Review №92

Outstanding welcoming place... I ordered some quartz countertops for my restaurant and they did a perfect job without any mistakes... Delivered on time and great looking. Highly recommended for countertop needs.!

Bi
Review №93

Great service. United Granite has a great selection, great prices and fantastic service.

An
Review №94

Thorough estimate and planning. Great pricing, communication, and execution! Beautiful job well done.

İb
Review №95

Friendly staff, the address of quality workmanship 5 stars 👍👍

Ke
Review №96

We were referred to United Granite by our cabinet representatives. United Granite has a huge selection of granite. Orcun and his co-workers are very easy to work with and willing to make you happy. I was looking for specific light color marbling in the granite we wanted. The guys moved 4 whole pieces of slab for me to look at and choose. They let me choose two whole slab to pick my countertops from with specific instructions. Installation went great and on time arrival. Our countertops are beautiful and they captured exactly what I wanted. I’m very happy and would recommend trying them. They have a very reasonable price point as well.

Ta
Review №97

We had our granite countertops installed a few weeks ago and we are loving it!We originally stopped by East Coast Granite and marble and liked United Granites professional service better. Somewhere in the countertop picking process, we were unsure about two designs. The owners carried the two slabs of granite into sunlight for us to see how they looked like under sunlight.The installation process went smoothly. They came in briefly to take the measurements, fabricated the kitchen at their big shop then brought it over for installation.Very experienced owners, glad we worked with them!!

Ji
Review №98

Very professional and nice crew. It was a little dusty but it is beautiful!

Ci
Review №99

They did amazing job. Everything was on time. Thank you Fatih, Orcun. Ertan and everyone.

Bl
Review №100

It is never easy to renovate a kitchen, especially a very large one, with three sinks and three large counters. I talked to several stone fabricators and found that United Granite had the most extensive choice in brands of quartz. I wanted the natural look of Marble, but the warranty and durability of quartz. When my husband and I went in for a visit, Orcun was very-very helpful and put us at ease while answering all of our questions. He had a strong grasp of all of the brands warranties and differences. After a brief description of the desired look, he quickly pulled out six gorgeous choices from which we narrowed down. When it came to fabrication we had a complicated island, Orcun spent a great deal of time working to get the perfect layout of the overhang and angles. We were also worried about the seam, but in the end it was not noticeable, the planning for where it would fall and the install execution was ideal. The night before the stone delivery Orcun personally came to the house to supervise the large porcelain sinks instillations. He spent a lot of time overseeing details. The day of delivery came and it all fit beautifully. Every corner, curve and line was ideal. It was all so good that we did full height backsplash to match! Estimates were very close and United Granites pricing was competitive with other fabricators in the Triangle. Orcun also helped us with two beautiful marble slabs for our guest bathrooms. We are now planning a master bath remodel and will be using United Granite again.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:2436 S Miami Blvd #200-7, Durham, NC 27703, United States
  • Site:http://unitedgranitenc.com/
  • Phone:+1 919-251-8820
Categories
  • Countertop store
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations