We had a great experience at this location working with Ed, the property manager. He is a great guy and is willing to go out of his way to help us making the loading as easy as possible. The place is clean and nice. I highly recommend this location to friends and families needing a storage..

Ed and Jim are the nicest dudes. Very clean compared to the other two properties I’ve been to. Awesome area; lots to do nearby and safe. Very well managed facility!

Switched to a larger unit this past weekend. Ed and Jim helped me from beginning to end. Exemplary service and the easiest, most pleasant experience.

Used this facility for a long time and never once had a negative experience or issue. The manager Ed assisted me from day one and was extremely professional, knowledgeable, and genuine in his approach helping customers. I have been to many facilities however this East Hanover location is the best in my experience.The facility is always clean and Ed is there 24/7 with a smile and handled every inquiry I had immediately. Employees like Ed are the reason I stayed a loyal customer and will continue for years to come.

Ed is courteous, knowledgeable, and patience. Very helpful with the various aspects of having positive experiences at this location. He gives information with clarity and details. As a senior, his service is a cut above many.

I had a truly outstanding experience at Public Storage today. Your customer service representative Ed made the entire experience easy, pleasant, and to be honest with you, everything I hoped it would be. If everyone you employ works with the same enthusiasm and professionalism that Ed does, I’m certain I’ll never have a problem for as long as I am utilizing your storage facility. Thank you for running your business in the manner in which you do.

Ed was so helpful during the time we needed storage. From our initial move in when we realized we needed a larger unit and during our check out process, he was professional, responsive and friendly. The facilities were well managed and monitored, and if we needed storage in the future, we would definitely return to this location. Thank you, Ed!

I have had nothing but great experiences with Public Storage in EH. Ed has gone out of his way to be very helpful. I would absolutely use this facility again.

Ed made the process of opening an account at this storage facility easy & efficient. He clearly explained everything and was pleasant, courteous & professional throughout. Thanks to his patience, all of my questions were answered, especially those about one-time & monthly charges, as well as payment options. It was a pleasure working with Ed.

Our world is stored at public Storage in East Hanover. We feel that it is well cared for because of Ed. Actually we like doing business only with him because he is patient and professional. We noticed how clean he keeps the units and surrounding areas.

Ed was great at checkout, efficient and thorough. Overall a great storage solution.

Great facility. Clean . Ed was super helpful and pleasant to deal with.

Angelica was great. She was will helpful and went out of her way to explain each unit and the contract. She made this experience easy and great

Angelica was very helpful in helping me get a storage unit that fit my needs. She was very pleasant. She was also clear on everything I needed to know.

Ed was very gracious and helpful to me. Very professional and courteous. Great asset to the company

My first time renting a unit and received great customer service. Ed is fantastic- hes so pleasant and very customer service oriented! I love how everything is automated. Everything was made easy with Eds help. Thank you Ed!

Well, Ive been storing at PS for at least five years and ED has made the experience super! Efficient, Friendly, Dedicated and just an all around team player, Ed has made all the difference! He has gone above and beyond numerous time to help me with my very complicated and demanding storage needs. Thank you Ed, youre a gem!

Ed gave me aa excellent service today. Assisted me to go through my booking and also advised me, by answering the few questions that I had. Thanks Ed keep it up ✅✅✅

The best service Elliot very helpful as well I like it

Great price! I did shop around. And Joey, the property manager, is amazingly efficient, friendly and helpful - great experience.

Ed went above and beyond his service today to assist me in making a online payment. He was exceptionally professional. He showed me the best customer service experience since I been a client with Ps. He took over 40 mins to provide me White glove service

Thank you Sade for all your help getting me the best price for the unit I need, she was patient with me and took her time. I wasn’t the Easiest customer and she still showed me respect. I love her customer service phenomenal service. Thank you again.

ED helped a lot when I move in. He is very kind and helpful. Thank you ED.

While helping another customer I was still treated like I was the only person in the office. Sade is amazing and extremely professional. If I can I will give Public storage in East Hanover 10 stars for having Sade on their team. She gave me awesome customer service. Thank you for helping me with my dad items !!

The manager, Ed was extremely helpful getting me signed up and ready to move my things from one storage unit to his in East Hanover.

Ed was a very kind person. He was very knowledgeable of his job and a pleasure to speak with. You should be proud to have en employee like him. Thank you Ed!

I recently relocated to Florida from NJ and had to empty out my storage unit. Ed was super helpful in making the process as seamless as possible with the movers. With all the stress related to the move it was great knowing Ed was able to handle everything so well. Great service and highly recommend!

Thank you Sade for all your help, the office was busy this morning and she still managed to help me with the e-rental while helping the next customer. I am extremely satisfied with the service. Very nice young lady

Fine. Cool temperature. Clean. Indoor storage!

Ed was very helpful this morning. I really appreciated his assistance.

Ed was very helpful and informative when I was signing up for a storage unit. Highly recommend!

Ed was excellent! Went above and beyond to get me the best option.

5 stars because its got a convenient location right off rt 10. The elevator wasnt working when I went tho and there was nobody there at the front. It said be back @5:30...it was 4pm and the store closes at 6 so....yeah that kind of messed up what I needed to do because my code wasnt working for the door so I couldnt get in.

I had sooo much fun with Sade this morning, she has a welcoming presence about her, I enjoyed doing business even in the rain. Thank you so much for helping me and being extremely professional while having fin

Ed was very knowledgeable and accommodating. He helped me find the perfect unit.

Ed was very helpful. He showed me the unit and gave me all the info I needed. He went out of his way to make sure I understood all aspects of the contract. He also gave me a shortcut to the facility that will help me avoid traffic.

I had a very easy time renting my unit from Ed at Public Storage. From the moment i arrived Ed was extremely informative and professional. We toured the facility and a few prospective storage units to make sure it would meet my needs. I used the online reservation option and it all worked perfectly. I was in and out in no time. I would recommend these guys.

Ed was a great help. Great customer service. Only needed a unit for a few months and he supplied me with some much needed boxes for my move too. Thanks Public Storage!

Ive been a long term public storage customer. Recently I needed to change units. Ed assisted me and took care of the process and made it easy. I stayed at public storage because of his help and he also resolved a pricing issue for me. Its the boots on the ground that make a company. The facility is clean and Ed appreciates your business.

Ive had my unit for over a decade now. The best storage experience I could hope for. Ed delivers high quality service and assistance.

Ed is amazing! Always so helpful!

Ed was amazing! Helpful and professional!

Ed was very helpful with us. He showed us around the area and gave us good advice on how to store our stuff. He was very friendly and recommended us covers for our furniture to make sure it didn’t get ruined. Great employee

We stored our belongings here for over a year. Ed was the manager who assisted us and has been professional and courteous.The experience has been most positive, thanks to Ed!!

This is my first time using Public Storage and I had a great experience. The facility is super clean and easily accessible. The staff member Ed is superior!! He was courteous, patient, very thorough and detailed oriented. I highly recommend this place to anyone who needs a storage facility.

Ed was extremely helpful. He was professional in all manner. I especially appreciated his understanding during this stressful time. He wore a mask and gloves while maintaining the suggested social distance. He deserves a raise!

From my first contact with Ed via telephone, to the greeting I received from him and Rob, to their clear and through review of the process and rental agreement....best choice I could have made! The facility is well maintained, well lit and added security different from other storage places I looked into made a great impression. Thank you Ed and Rob for making this huge undertaking not seem quite so huge.

Facility is very clean, carts are always kept organized and returned to the loading area. My locker was very well sized for the cost and it was extremely easy to move things in and out. When I had any issues Ed and Shadiyah went above and beyond to assist me.

Ed is fantastic, and I cant rave about him enough. However, as someone who had a unit with them for 2 years, Im surprised corporate wasnt able to to try and price match or give me an incentive to stay. I ended up downsizing and spending $100 less for the same size unit right down the street.

Weve had a great experience. Ed has been super helpful. Thank so much Ed!

Ed took very good care of my family and our unit and was very accommodating with our needs. Would recommend Ed and this storage space.

Terrible experience at this facility. Ed was no help as these comments would have you believe, the guy is clueless and the facility is overpriced. Ed should be fired immediately for his unprofessional behavior. Don’t waste your time.

Great service by Ed! Courteous, knowlegeable and eager to help us find the right space. We are very happy with our storage unit.

I had a great experience at public Storage. Ed was awesome!!! Very polite an friendly. Explained every.

Good public storage with ample space for our stuff. Currently they have an offer of $1 membership fee making the cost reduce to $25 per month, which is very cheap. Rob, the customer service guy was very friendly and courteous. Only thing I would like to suggest is bring your own custom locks, as the locks they offer are too expensive around $19.99 .

Ed was absolutely terrific. He was caring and very professional. He took care of me and I was at this site for only 20 minutes I would recommend this site to anyone who wants to store their belongings! Great job Ed!!!

I spoke with Ed at my Public Storage facility. He was truly interested in my problem. He said he would check it out and get back to me. About 2 hours later he called back and told me he took care of everything. It was a real pleasure to deal with Ed and he should be acknowledged for this. He is a definite asset to your organization.

First time using a public storage facility. Ran into some issues along the way but thank god for Joey, the property manager. He was so professional, helpful and kind, made the process so easy. Highly recommend them if youre in search of Storage place. Thanks again Joey.

About 3 years later, Well besides people living out of the units on the 3rd floor, its pretty good. Service is fine, sometimes the doors break, and access to other floors is not an option, like the bathroom and such not a biggie. Prices increased from $78 to $108.

Ed was really great! He took his time to show me each unit so I got to actually get an idea of what I needed. Great service Ed!

Ed was great. Work out some systematic issue but he got it done. Quick and easy. Rob was polite and initially showed me the unit. Thanks again.

Ed the Property Manager facilitated a monthly rent reduction..great service!Once again, Ed the site manager delivered superlative customer service!

Ed was exceptional with assisting me with changing my account coupled with setting-up my account website.

They r nice and it is clean inside. And ever floor has a different code to get on it. Which is more secure

Ed was an amazing help- you are so lucky to have such a wonderful professional!!

I had a truly stellar experience thanks to the property manager Joey and his charismatic energy and care to share all of the details. He made us feel right at home, super welcome and thoroughly informed. I highly recommend this location and Joey is an amazing asset 🌟

First and foremost, the customer service is very accommodating and friendly. They are always willing to help whenever and wherever they can. I also love the fact that this facility is open late. Its a great help when I have to get there after work since I come in from New York City. I feel secure when I get to the building and am comfortable while Im there. The temperature controlled building is very helpful when you need to be there for an extended period of time.Having come from another storage facility, I would strongly recommend using Public Storage.

I received great service from ED and it is a nice and clean facility. ED was very thorough and easy to work with and he insured that I was well taken care of. Public Storage will be my first choice for all of my storage needs going forward.

Great, friendly service. Ed was very helpful!

Ed is wonderful. Great customer service!

Ed and Tom are extremely helpful. Recommend. Made the process quick and easy.

Went into the office a few days ago to pay my wifes bill and the property manager Tina was very awesome she was so helpful she even explained options of ways to increase the rent by downsizing. My wife always talked about her but I have never actually met her but now I can see why she has made a impact. she is a lovely person and kept a smile on her face.

I’ve been using public storage for the last four years. I’ve never had any issues with billing or anything else. Ed was very helpful during my move out. I recommend this location.

Ed is tremendously helpful! The absolute best!

Great experience! Ed, Matt and Rob made it easy. They were knowledgeable, helpful and took the time to answer my questions and make sure I got what I was looking for. Thanks Public Storage.

Public Storage Route 10 awesome Staff and Awesome storage site . My items and storage facility was perfect size and never had any issues with renting, promos, and discounts. The property mgr Joey and Elaine are so courteous, helpful, knowledgeable and my my experience smooth and the transition from move in to move easy and smooth.I would if ever use this location and recommend highly as favorable!Thank you Joey & Elaine 🙂

By far the best service Ive gotten at a storage facility. Ed and Anthony were extremely helpful and kind. Do yourself a favor and put your stuff at this Public Storage location. Thank you Guys!

Great customer service here! Staff was very friendly and help. The Manager there Chris basically was very polite and helpful. Also he was very good at showing me how to fully utilize my space. Also this location was very clean. No rodents or bugs.

This was my first experience with any public storage facility. Dan helped my husband and I. He was very courteous and informative throughout the process. The facility is very clean and well kept!!

Today I went to this storage facility to open a storage unit account. Kareem, the Property Manager, was professional, informative and very pleasant. He took me to the unit so I could see the space. He explained the hours of operations, how to open and close the unit gate properly so I dont hurt myself, how I can store my belongings to maximize the space and how to put the lock on the gate to ensure my property is safe and secure. The facility and the unit was very clean. I like that the ceiling of the unit has the metal enclosed ceiling not the mesh wire that Ive had at other storage units. We then returned to the office to complete the paperwork. Kareem went through every page I signed and explained the insurance, the lease/rental agreement, the payment information and future charge & discount schedule. I would certainly recommend this location to anyone in the area looking for a storage facility. Kareem is an asset to your company. It was a pleasure doing business with him.

Ed was great! He showed us multiple units until we were satisfied with one. He explained every step of the process (with a bit of humor)

My first time using this storage services and Joey make the process easy and make me feel comfortable. He was very professional and have a very nice sense of humor. ( My son and me love his red Puma sneakers). I highly recommended this place for your storage decision. Thank you Joey. Gracias Joey.

I have nothing but praise for Eric. Consistently exceeded my customer service expectations right from the start. He made getting started worry free. Followed up with any problems or concerns of mine in a timely manor. I would normally pay online, but with his pleasant and personable demeanor, I opt to go to the store to pay. With much at our fingertips nowadays, and people just being in a hurry, people like Eric are a rare find. Kind, honest, trustworthy. Because of him, I would have no problem whatsoever recommending this facility. .

Hope helped me lease my unit. This is not her normal location but she was still very helpful. Hope helped answer all of my questions. She was super friendly, even after she was basically scolded by the folks ahead of me (for something that they could have remedied by making an appointment before showing up).The unit and facility are clean. Im leasing a 5x10 and its large enough for me to store my large storage containers and small 60 gallon totes. The ceiling is very high so I can stack my totes and have additional room for other things like a twin bed or my drum set.

Joey was outstanding! He was pleasant to deal with and thorough in answering questions. He took his time to explain services. I am glad Joey was on sight. My only negative to public Storage is that it is not kept as clean as it should be.

Very good service I was helped by Ed

Ed was very helpful in both setting up my account and terminating it when I moved out. Clean facilities.

I recently moved my things out and the process was quick and easy.I would like to say that the customer service at Public Storage is AWESOME!! Mike initially helped me set up my account and he was great, he answered all my questions and addressed any concerns that I had. Janaisia was another person I spoke to and she to was very engaging and patient. Last but definitely not least you have Joey. I dont think there are enough great things to say about him. i would recommend Public Storage to anyone who is looking for clean storage units and EXCELLENT customer service. I will absolutely go back if I needed to.

Excellent service to get in. Ed was awesome. Joseph from Scotch Plain was helpful as well.I vacated the storage on 12/1. I did not have any issues during the time I used the storage. However I was not happy PS charged me the full amount for the month of December even so I vacated the storage on Dec 1st 12PM.The girl who worked there on Monday was unsupportive and unfriendly when I approached her the day before. I am lowering the rate to 3 stars for these reason.Ed as usual was great the day I left.

Me and my aunt Mariam came in on Thursday and had the greatest experiance with the property manager Elaine. She was understanding and the sale for the unit we rented was in our price range. I will recommend this place to everyone i know. its nice to know there is people who want to help you with a great attitude and such high customer service. Thank You Elaine you will see me again !!

I rented a unit from this facility for several months and was very satisfied with the cleanliness of the building and the courtesy of the staff.Eric was absolutely amazing and I enjoyed talking with him. He really worked with me to help me get what I needed. He was always available and very friendly. Thank you for the great experience.

Jordan was SO helpful!! As a first time storage unit owner, I had a LOT of questions, and he patiently answered each one in a way that I could actually understand, which was so refreshing and helpful!! Not to mention he listened empathetically while I ranted about the illegal eviction that caused me to get this unit in the first place (landlord dies, daughter inherits house and wants to sell it very quickly, so she changes all the locks one day!! Insane, and illegal, and he listened to the whole story with compassion and caring.) Really fantastic service, I would definitely recommend this place especially for first timers!!

I was very well attended by Ed, since the first time we contracted the storage. Explained everything in detail, I appreciate that. Thanks. Vander

Ed was a lot of help, through n efficient . Extremely quick n decisive in finding solutions for my challenges. 👍

Ed was very respectful, knowledgeable and helpful while I inquired about a storage unit. Facility should be happy to have someone like Ed taking care of their customers.

Moving has been extremely sentimental to me and meeting Sade today warmed my heart !!! Thank you so much for helping me and my husband move in today. Customer Service 5 stars.

Ed at front was so helpful with us signing up- clean facility recommend highly!

Staff member Rob was great. He explained to us the process of renting a space and showed us units of various sizes. We will be back soon.

ED was so nice and very patient. Had an excellent attitude. Extreme pleasure. Made my move so much easier. Thanks ED

Ed was super helpful and very kind, got my first storage unit. The place is clean 😃