On one of my prescriptions, I have to call to get it refilled every month. I can’t text or refill online. Every time I call this CVS, I’m on hold for 15-25 minutes. I don’t understand this at all. Right now, I’m leaving this review and I’ve been on hold for 26 minutes (and that’s excluding the 2 minutes it takes to get through the voice prompts!). Help!! Answer the phone!!
Entering the store no one spoke to me. Employees discussing why they couldnt do something while stocking. Customers needed to hit bell to check out. Cashier looked sad and unhappy to be there. Not friendly. I probably wont go back. I left my items at the table with the cashier.
Associate behind the counter was on the store phone talking to a friend while we were standing in front of the checkout area. She literally said to the friend on the phone “Girl I have to go I have some people I have to check out and then” and then started laughing and chatting some more while we were standing there with the items in our hands waiting. Like I thought I’d seen it all
Store manager talked me in to a trial to save me some money on a single transaction. Ive tried to cancel the $5 recurring charge in person and was given a phone number. The store manager has always been friendly and professional and he probably had a goal to hit (which I understand).I call the CVS CARES number and sit on hold after the automated system. I finally get to a person and was told since the account is in my wifes name I cant cancel the charge. Why was I allowed to sign up if its in her name?Ill have my bank handle the charges and drive the extra mile to go to Walgreens from now on.
Great store
LeAnn Perez is hands down the best pharmacist ive ever had. She is very thorough & takes time to go over any new meds you have. She makes sure to stay on top of whats current or discontinued. I just love her to pieces!!!! The store staff are also genuine, and always upbeat & willing to help in any way, no matter if they are busy with their other store duties. The store is always clean & neat & always well stocked. Thank you CVS staff & pharmacy for all you do, its really appreciated!!! 😊
Prescriptions can be texted to Pharmacy for refills, you will be texted in return when its ready. Great time saver!Store is clean and employees are helpful. Aisles are clear and kept stocked.
Cant even get thru to get a prescription filled...I would give zero stars if I could.
Last year they had filled two prescriptions for me that I guess your not supposed to mix, and no one said anything about not mixing them. This year They gave my mom expired insulin!! Today, my doctor fax over a prescription to have filled, and when my husband went to go pick it up they said they never got it but when the doctor called they said they found it in the fax machine nobody told them about it. I find this particular pharmacy about as unprofessional as it can get.
Good place to get prescriptions, flu shot and much more
Always clean an employees are always helpful
Christy, the cashier, made the experience super!