Best experience and customer service. Highly recommend coming here than the other two t-mobile stores in Wenatchee. Thank you Gio & Efrain.
Im glad I came to this store gio and efran were amazing helping me out with my new phone and I got some free stuff for TMobile Tuesdays.
The store manager Efrain was really amazing! He helped me fix my phone and got me on a waiting list to set up Wi-Fi at my home. Best experience Ive had at a T-mobile store.
The Store Manager Efrain pwas really friendly and helped me figure out my bill. Amazing customer service
I got my new phone at a really good deal. Thank you Efrain for the amazing service.
Great service given. Liked the fact that Refrain made sure phones was set up before we left. Also made sure that the best deal was found. Will recommend this store.
Gio was great! Come and sign up with him
Efrain is Amazing he has helped me out every time for the past 5 years. I will always keep coming back because of his service.
Super friendly and fun staff..Extremely helpful with setting up a new line and new device... absolutely LOVE my S20+💙
Jessica Was very helpful wonderful customer service skills.
Kass and Gio were Amazing! Ask for them when you go in.
Dakota was AWESOME! He greeted me with respect and helped with everything I need. Best service I have had in a while.
Stopped in for upgrades fortunately a nice young lady Jessica was very sweet and helpful!
Efrain and Kassadra helped me fix my phone and also got me into a new one at a really good deal! I always love coming to this T-mobile store.
Steven and Mark and Austin and Kassandra were invaluable in assisting me with my phone problems. Thank you so much.
The store manager Efrain was Great! He helped me choose a good phone at a great price.
Steven & Efrain were amazing! I loved their service and the store was really clean. Highly Recommend to come this T-mobile
Derek and kassandra were both really helpful in getting my bosses sim switched from sprint to T-Mobile since the merge and I highly recommend both of these representatives for patience and overall customer service.
Amazing customer Service! And really Great deals too. Do not go to Costco those guys don´t have the same deals as this store.
Recommend this store very friendly staff kassandra and efrain helped my wife and i get everything transfered over to our new phones
Went in to the store for a case and walked out with a new upgrade I didnt know I could get all while keeping my bill the same ! Very happy about this the gentlemen named Steven was very helpful!
Fun store they make you feel welcomed . Went to the other stores and my experience wasnt the greatest.
East Wenatchee T-Mobile is like jam that comes with extra seeds! Good vibe, great employees, and dope atmosphere! Definitely recommending it for family & friends👍
Efrain and Steven were great! I love my new phone and they made the process easy. Highly recommend to come to this store and work with them.
Jessica was really helpful and knowledgeable. Highly recommended to come work with her.
The store manager Efrain and his team were very nice and helpful. Very clean store as well. I had a great experience, highly recommend custoemrs to come to this store.
Went in to switch over and Kassandra helped find the best deal for me
Love coming to this location. They are nice and know what they are doing.
Went in today to update the whole family’s old phone to a new phone, Steven and Dakota both helped us pick the best phones for me and the rest of my family. It was super quick and easy, they answered all our questions with no hesitation. Great customer service I definitely prefer to drive the extra 5 minutes to the East Wenatchee tmobile more than the Wenatchee.
Stopped by to get information about a bill issue I was helped out by Jessica she was very helpful and kind Supper thankful for her services.
Just switch my service from verizon and let me tell you they cannot beat t-mobiles awesome costumer service !! The East Wenatchee store took great care of me .thank you!!!
Great experience! Dakota helped me, and answered all my questions very patient guy! :)
Great store Wonderful staff! Thank you Dakota and Jessica for all the help setting up our devices :)
Came in to set up my new phone I got for my birthday Steven the rep was friendly and inviting got my stuff transferred within 15 mins awesome costumer service !!
The staff is super knowledgeable, friendly and helpful. I would def recommend their services to my friends and family. If you decide you stop by ask for Dakota he was an absolute pleasure to work with!
Dakota helped me to open some new lines. Great service, awesome representative for T-mobile!
East Wenatchee store crew is customer oriented, best service in the area Efrin is an excellent manager, he is what I think of when I expect good service. They are extremely informative and help research anything they dont know. They even charged my phone for me one day, when it had a fluke and died.Very good service every time.Thank you Chris for my last visit you really helped me feel comfortable with trying the watch again.
Awesome service. Greater staff! Walked out with new service a new device and great price i am very happy
Switch from AT&T beat my cuenta prices and the costumbre dervice is A1! Highly recomend going in and checking the out .
Great staff. Recommend coming to this store.
The store manager efrain was amazing. If you are over 55 years come and sign up here. They have good deals going on and their customer service is 10 stars.
The store manager Efrain and his sales representative Ivan took good care of me. I made the switch from Verizon and I love It. Their in store service is 100 times better than Verizon. You can tell they love that they do!
They told us to wait in our car and to call us when we could come in. After a 30 minute wait we went to check to see why they hadnt called and they had forgotten and given up our spot and made us wait outside in the cold for an hour before letting us in. Besides their horrible treatment of outside customers they assisted us well once inside.
I signed up two years ago with Efrain the store manager. I came in for some help today with my phone and he took care of me just like he did two years ago. Love his customer service. I highly recommend every one to come to his store!. 10 star service ❤
Steven was a sweetheart! Went above and beyond for us high appreciate this service !!
Gio helped me get my new phone. Ask for him when you go to T-mobile
I had a very bad experience with sales person. Went in to replace screen and salesperson Jessica refused to put phone back in case and said it was not her job after she removed I’d because she was having trouble with it. Said I needed to go back on Tues to speak with manager. Very bad service and attitude. Never experienced this with T-Mobile. Another salesperson was kind enough to do it.
Very knowledgeable staff, friendly and inviting highly recommend this store.
The store is very clean and sanitized and the representative Steven and the manger Efrain were really helpful!
Jessica from East Wenatchee T-mobile always so helpful and very knowledgeable like the rest of the staff always thank you to the East Wenatchee team for always helping out!
I have the best experience at this store everytime! :)
Kassandra helped me get everything transfered on my new phone
Love t mobile and this store !!! Folks here got me taken care of .
Been a costumer for over 15 years and i love T-mobile !
Steven was really amazing at helping me choose my new phone and getting me all set up. Highly recommend to come to the east wenatchee store.
Ivan is always ready to solve any issues with my electronics, great customer service. Treats you as if you were a friend not a client. Great team overall!
Friendly staff ! Always helpful and very outgoing :)
XLNT SERVICE!! EFRAIN was the service rep that absolutely corrected every problem and concern I had...which were many!!Pleasant, knowledgeable and encouraging!!Thank you!!
Dakota really helped me with my new smartphone. Thanks
The store Manager Efrain helped me get a new phone. He set me up with a case and screen protector and showed me how to use my new phone. Love T-mobile and I love the service in this store!
Dakota went over the top! Service was excellent! Thank you!
The store manager Efrain was really helpful and got me going on my new phone. Love the service
Chris helped me out and he was Amazing! Got me a new phone and he transfered all my stuff and set me up with a Sync Up drive! The manager helped me install the app and put it on my car :) Highly Recommend this store
Jessica was great and very helpful during my upgrade!
More then willing to help any time I have gone in. Everyone at the store is great. Best T-Mobile store by far. If you need to stop at one of the two stores in the valley stop at this one.
Efrain and his crew are great ! Walked out with my new phone and they new exactly what fit my needs .
The store manager Efrain and his mobile expert representatives will take good care of you. His store has the best customer service in the valley. Highly recommend
Efrain was amazing at helping me switch from Sprint to T-Mobile. Huge savings and more benefits!
Steven was awesome switching us over 👏
The East Wenatchee store is always so helpful, going in with questions and always coming out with solutions. Amazing costumer service from their team!
Sales associates were very nice. Although they forgot to confirm a billing date when we started our plan which caused all sorts of drama. But I do like my service.
Efrain provided with some amazing customer service. Highly recommend coming here to this T-Mobile store.
The manager Efrain and his crew are awesome! They helped me transfer my stuff to the new phone I bought. Love this store better!
Steven took really gold care of me. I love coming to this t-mobile. They are all very proffesional. Come talk to Steven when you want to sign up
JJ and Efrain were awesome at helping me switch over from Verizon. I love it here better than version. Definitely worth the switch. Come and ask for them.
Efrain me audio fuel my amuable
The manager Efrain and his Sales rep were rreally helpful. They solved my issues and transferred all my information from my old phone to my new galaxy s9. Highly recommend this store!
Havent been in a cellphone store in a long time, the service I received in the E. Wenatchee TMobile was exceptional. Ivan there took his time to help me out. Definitely recommend and will be referring to this store!
Efrain the store manager was great at helping me choose a phone and gave me the best chscusto experience.
This store is under new Management as of December 1st 2017. Efrain is the manager and has been working for T-mobile for 4 1/2 years. He will make sure he and his team takes great care of you and its always fun to go into his store! :D
5 star service! The store mánager Efrain and Steven were really helpfull
My friend reffered me to go see the manager Efren or Chris. Lucky me they were both there. I got a new line and a new phone :). Really knowledgeable and professional guys. Come and work with them next time when visitng this store.
Efrain was amazing he took the time to set my phone up and even called consumer cellular to help me get my account number and pin. Awesome help.
The store manager Efrain really took care of my situation with a phone that was defective and got me a new one. Steven and Ivan also helped me, this store has an awesome team. Highly recommend to come to the east Wenatchee T-Mobile
Loved the service! Way better than Verizon
Awesome service ! Great staff, highly recommend this store !!
Been with T-mobile for 2 in a half years and Efrain has always helped me and he makes sure Im taken care of. Highly recommend to come to this store!
Awesome service in store :). The manager efrain and Steven helped me and my husband. Theh transfer our stuff and sign up from a different carrier! Loving t-mobile already. Come see these guys when you sign up
Bacon was amazing. He helped me set up my new phone and trsnafered my pictures and he helped me set up my free tablet. Love coming to this store tje staff there is always nice
Not first time in this store, but employee Chris was not helpful at all. He knows nothing about customer service. He has a all or nothing attitude no effort in helping us resolve our problem. Weve been a customer for many years and we will never go back to this store again.
Glad to see the same faces over year. Steven and efrain took great care of me. Highly recommend this Tmobile location.
Great costumer experience! The manager and staff were very friendly and helped me with my issues and my needs .. highly recommend this store in East Wenatchee
Amazing customer service and good deals. The store manager Efrain is the guy that helped me.
I love coming to this Tmobile store. Effren the store manager and ivan always make me like if Im family. I highly recommend coming to this location than any other T-mobile store.
Amazing visit, went in, rep uncovered all my needs and i walked out feeling great about my new phone.
Went in and had a wonderful time in their store! always energetic and super positive !! shout out to bacon
BEST TECH SUPPORT AND SERVICES AROUND.
Efrain helped me with my bogo promo. Got a free iPhone thanks to him. Also customer service and management is finally on point. Good job team.
Had to drive 70 miles to the nearest t mobile store but the representatives there were very good at their job and made me feel good about my purchase
Under new management and finally enjoy coming to a t-mobile store... definitely recommend 100%